酒廊

好運來俱樂部賭場飯店的評分

3 out of 5
好運來俱樂部賭場飯店
3227 Civic Center Drive, North Las Vegas, NV

評論

7.6

不錯哦

10 分,有夠讚;649 則評論中有 253 則" "
8 分,不錯哦;649 則評論中有 155 則" "
6 分,一般般;649 則評論中有 121 則" "
4 分,不太好;649 則評論中有 57 則" "
2 分,很糟糕;649 則評論中有 63 則" "

7.4/10

整潔度

8.0/10

員工素質

7.0/10

設施服務

7.0/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

Wing Hung

喜歡:員工素質
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月24日回覆
Thank you for staying with us, we appreciate your feedback.

8/10 不錯哦

BING

於 2023 年 11 月住了 1 晚
Tessie 於 2023年11月28日回覆
Thank you for staying with us , we appreciate your feedback.

8/10 不錯哦

yanjun

商務旅客
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 3 晚
Tessie 於 2023年11月6日回覆
Thank you for staying with us we look forward in seeing you again in your future visit in Vegas. We appreciate your feedback.

6/10 一般般

Tiebao

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 10 月住了 1 晚
Tessie 於 2023年10月27日回覆
Thank you for staying with us, we look forward in seeing you again in your future visit in Vegas. We appreciate your feedback.

10/10 有夠讚

José Alfredo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
於 2024 年 5 月住了 1 晚

10/10 有夠讚

william

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

6/10 一般般

Cristal

情侶出遊
不喜歡:整潔度
Not for families
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月26日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Aaron

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great scenery
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月26日回覆
Thank you for staying with us. We appreciate your feedback, and we hope to see you again soon.

2/10 很糟糕

Myriam

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
Room was not ready when we got there. We had an event to attend & didn’t get our room on time to get ready. We had to leave and got out room when we got back from our event. Will never book with this hotel again
於 2024 年 4 月住了 2 晚
Tessie 於 2024年5月25日回覆
We are sorry for the inconvenience caused to you, I wasn't really sure what time you tried to check in, but we always accommodate our guest when there is a vacant clean room, even though it's not check in time yet. We still hope to see you again. Thank you for your feedback.

10/10 有夠讚

JOSAFATH

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Tessie 於 2024年5月26日回覆
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon.

10/10 有夠讚

Kim J

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
Tessie 於 2024年5月25日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Adrian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚
Tessie 於 2024年5月23日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Brittanie,Tacoma

情侶出遊
喜歡:整潔度和設施服務
The beds were great rooms were clean
於 2024 年 5 月住了 5 晚
Tessie 於 2024年5月23日回覆
Thank you for staying with us, we appreciate your feedback and we hope to see you again in the future.

6/10 一般般

Juan Garza Cantu

於 2024 年 5 月住了 2 晚
Tessie 於 2024年5月23日回覆
Thank you for staying with us, we appreciate your feedback.

8/10 不錯哦

Lesly

喜歡:員工素質
於 2024 年 5 月住了 4 晚
Tessie 於 2024年5月23日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Terry

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Ok. So this was my first trip to Vegas. And I have nothing but good things to say about the hotel(the rest of my trip was 50/50 good, bad). It's located in North Vegas, meaning a little ways north of the Vegas strip so be prepared for Uber and Lyft pricing. Ok so that's out the way....the hotel itself...LOVED IT!!! it's one of the newer ones who cater to those traveling on a budget. It's clean, the staff was great, quiet and kinda low key. They have slot machines and sports betting on premise(no table games), a sports bar with an upbeat feel to it. The hotel is about 15 minutes away from the strip and about 8 minutes away from the Fremont area. I don't do reviews often but this place deserves it. I will definitely revisit when I go back !!!
於 2024 年 5 月住了 5 晚
Tessie 於 2024年5月21日回覆
Thank you for staying with us, we appreciate your feedback, we hope to see you again soon.

10/10 有夠讚

Alberto

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Save,easy parking and great hotel service.
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月20日回覆
Thank you for staying with us, we appreciate your feedback.

8/10 不錯哦

Volker

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parkplatz uns Hotelflur rochen nach Marihuana. Livekonzert im dazugehörigen Casino, deswegen gab es keine Parkmöglichkeit am Hotel.
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月21日回覆
Thank you for staying with us, we appreciate your feedback, we hope to see you again soon.

10/10 有夠讚

Gabriela

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien
於 2024 年 5 月住了 2 晚
Tessie 於 2024年5月18日回覆
Thank you for staying with us, we appreciate your feedback.Gracias Senorita

6/10 一般般

Katherine Ann

情侶出遊
喜歡:員工素質
Very noisy. Room was mostly clean but not in the best part of town. No resort fees is always a plus. Staff was friendly.
於 2024 年 5 月住了 4 晚
Tessie 於 2024年5月15日回覆
Thank you for staying with us, we hope to see you again and we appreciate your feedback.

2/10 很糟糕

Jeff

於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月13日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

ABSALON

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Gracias por su servicio excelente
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月10日回覆
Thank you for staying with us, we appreciate your feedback. Gracias

8/10 不錯哦

?

家庭旅遊
喜歡:整潔度和員工素質
Gooooo
於 2024 年 4 月住了 2 晚
Tessie 於 2024年5月8日回覆
Thank you for staying with us, we appreciate your feedback and we hope to see you again soon.

6/10 一般般

Gregory

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月8日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

boubker

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
I like it because it close to my destination
於 2024 年 5 月住了 3 晚
Tessie 於 2024年5月8日回覆
Thank you for staying with us, we appreciate your feedback, and we hope to see you again soon.

2/10 很糟糕

Anastacio

不喜歡:員工素質、設施服務和住宿環境和硬體
No pool and the room to much noise with the ac
於 2024 年 5 月住了 3 晚
Tessie 於 2024年5月8日回覆
Thank you for staying with us, we appreciate your feedback. Regarding the pool, we are hoping to get it done and be open before the end of this month.Thank you for your understanding.

2/10 很糟糕

Troy

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I paid for a non-smoking room. When I got there, I was told they were sold out, and all they had left was a smoking room, which stank. The hallways smelled like Marijuana, and the vending machines were broken. On the second night, there was NO parking in the parking lot. I had to park behind the hotel in a sketchy neighborhood. The music was blaring from the restaurant so loudly that it was difficult to sleep. The staff didn't seem like they could care less. I will NEVER use this hotel again.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月6日回覆
I am sorry that our service didn't meet your expectations. Unfortunately, the room was reserved as a smoking room. The hotel does its best to accommodate smoking preferences. We can't always move a reservation once its been booked as the opposite preference. This was one of those times the hotel was full and we couldn't move to the preference at that time. Thank you for mentioning the music being so loud that you could hear it in your room. We will be looking into that issue immediately. Saturday night was a big fight in Vegas which caused the parking issue. Again we apologize for any inconvenience this may have caused.

2/10 很糟糕

Maly

於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月26日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Rogelio

Exelente
於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月6日回覆
Gracias! Senior.

10/10 有夠讚

Jenny

於 2024 年 5 月住了 1 晚
Tessie 於 2024年5月23日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

Samantha

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The workers were super friendly and helped us when we wanted to extend our trip and they were all booked up! Definitely will be coming back
於 2024 年 4 月住了 2 晚
Tessie 於 2024年5月3日回覆
Thank you for staying with us, we hope to see you again soon and we appreciate your feedback.

2/10 很糟糕

Elizabeth

寵物同遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
It was clean but inconvenient with the key system.
於 2024 年 4 月住了 2 晚
Tessie 於 2024年5月3日回覆
We are sorry for your experience during your stay, we are taking care of your concern, we hope to see you again soon and we appreciate your feedback.

6/10 一般般

Ling-Su

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My review more than the service/stay is about something very odd that happened. Regarding the service and hotel itself, is not bad at all if you're looking for an affordable place. The food from the restaurant/casino adjacent was good. My husband and I booked this hotel from April 26 - April 30. On Sunday April 28th, I received a call to the phone in the room from front desk at 2:00 AM. The call woke me up, so I answered it. It was a woman asking me if we wanted to extend our stay and basically add Sunday night. I explained to her our check-out wasn't until Tuesday to which she said oh and hung up. I stayed up for 2 hrs thinking how odd that call was. That same night (Sunday) I went to the front desk and brought it up. The lady I spoke with said she didn't know who called but that they don't call guests at that time unless there is a problem/emergency and that they never call to offer to extend a stay. She said she would bring it up to the manager. I asked again a different person the next day, but she knew nothing about it. We left without knowing who made the call or why did we get that call. Maybe I'm reading too much into it, but I have to say something in me didn't feel safe. I couldn't help but wonder if maybe someone was trying to check if we were in our room. It is a shame but I will not be staying here again because I wouldn't feel safe.
於 2024 年 4 月住了 4 晚
Tessie 於 2024年5月3日回覆
Thank you for staying with us, we are sorry for the inconvenient you experienced during your stay, we still hoping to see you again.

10/10 有夠讚

Daniel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The atmosphere was good. We are a couple that usually sticks out but everyone was friendly and nice to us, even in the restaurant and casino area. Rooms were cleaned up for us whenever we got back from our outings.
於 2024 年 4 月住了 3 晚
Tessie 於 2024年5月2日回覆
It's good to hear that you and your wife were happy during your stay, we hope to see you again soon and we appreciate your feedback.

6/10 一般般

Alan

喜歡:員工素質
於 2024 年 4 月住了 1 晚
Tessie 於 2024年5月8日回覆
Thank you for staying with us, we appreciate your feedback and hope to see you again soon.

6/10 一般般

Alan

喜歡:員工素質
For the price of the room on a regular weekday the room was decent. Suites are much nicer but the standard room for somewhere to sleep was suffice. Beds and pillows were super comfortable. Room is older and outdated. I dont understand why the showers dont have any place to hold a bar of soap you have to place it on the top of the toilet or hold it. My biggest problem was they put pet room right next to rooms with no pets so i heard a dog barking and crying all night. For 60 dollars no resort fee the room was good and worth it.
於 2024 年 4 月住了 2 晚
Tessie 於 2024年5月1日回覆
Thank you for staying with us, we appreciate your feedback.

10/10 有夠讚

jose

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location
於 2024 年 3 月住了 1 晚
Tessie 於 2024年5月1日回覆
Thank you for staying with us, we appreciate your feedback.

4/10 不太好

pete

家庭旅遊, 親子旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
There was no water in swimming pool. The hotel smell like nothing but cigarettes we could not eat in the restaurant because of the smell of the smoking around the casino waa to strong. No ironin the room.
於 2024 年 4 月住了 5 晚
Tessie 於 2024年4月30日回覆
We apologized for the inconvenient you had experience during your stay, in case you haven't been told that the iron is always at the front desk, we provide it upon request. Pool will be soon opening after the repair will be completed. We appreciate your feedback and we hope to see you again soon.

2/10 很糟糕

Helmut

不喜歡:整潔度、員工素質和住宿環境和硬體
C
於 2024 年 4 月住了 1 晚
Tessie 於 2024年4月30日回覆
Thank you for staying with us, we appreciate your feedback.

6/10 一般般

jennifer

情侶出遊
不喜歡:員工素質和設施服務
The hotel is run down. There are only about 90 rooms over 3 floors. One entry and exit door to hotel. It is attached to a Latino themed hotel with Latina women dressed in less than hooters. On my morning of check out the next room couple decided to have a domestic disturbance at 430am which included arguing, running the hall, and slamming the door to the room numerous times. I do not recommend this hotel.
於 2024 年 4 月住了 2 晚
Tessie 於 2024年4月29日回覆
We are sorry about your experience during your stay, we still hope to see you again soon. We thank you for staying with us and we appreciate your feedback.

6/10 一般般

Grethelgamez

情侶出遊
喜歡:員工素質
People are will kind
於 2024 年 4 月住了 4 晚
Tessie 於 2024年4月29日回覆
Thank you for staying with us, we appreciate your feedback.

2/10 很糟糕

Demetrio

商務旅客
不喜歡:住宿環境和硬體
This hotel has cookroaches
於 2024 年 4 月住了 3 晚
Tessie 於 2024年4月28日回覆
We are sorry for your experience during your stay, we will be addressing your concerns. Thank you for choosing us, we hope to see you again soon.

4/10 不太好

Hannah

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Can’t sleep because all you hear is the highway, we woke up more than once to yelling and people fighting in the hallway, bathroom was dirty (walls & floors), shower curtain rod fell off on us, the sink had a foul smell when you would turn it on, and the carpet is disgusting. You also get sheets for blankets. Even though it’s the cheaper route, it’s so not worth it.
於 2024 年 4 月住了 3 晚
Tessie 於 2024年4月28日回覆
Thank you for staying with us, we are sorry for the experience during your stay, we will be addressing your concerns. and we hope to see you again soon.

10/10 有夠讚

Jesus

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2024 年 4 月住了 7 晚
Tessie 於 2024年4月29日回覆
Thank you for staying with us, we appreciate your feedback.

2/10 很糟糕

Jose

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
I have pictures place was disgusting dirty bathroom, sticky floors, dirty stained beds and smelled like an ashtray.
於 2024 年 4 月住了 1 晚
Tessie 於 2024年4月28日回覆
We are sorry to hear about your experience during your stay with us. We will address your concerns and thank you for your feedback. We hope to see you again soon.

8/10 不錯哦

vamsheedharr

喜歡:員工素質
It’s a decent property for budget
於 2024 年 4 月住了 1 晚
Tessie 於 2024年4月28日回覆
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon.

8/10 不錯哦

Rene C

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tessie 於 2024年4月29日回覆
Thank you for staying with us, we appreciate your feedback.

8/10 不錯哦

Gina

寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were clean enough and beds were comfortable. I had a room towards the back so didn’t hear too much of the noise coming from the casino. Liked that it had a small dog area. The staff were very friendly.
於 2024 年 4 月住了 2 晚
Tessie 於 2024年4月27日回覆
Thank you for staying with us, we hope to see you again soon and we appreciate your feedback.

10/10 有夠讚

Bre

喜歡:整潔度和員工素質
於 2024 年 4 月住了 3 晚
Tessie 於 2024年4月27日回覆
Thank you for staying with us, we appreciate your feedback. See you again soon.

10/10 有夠讚

carmina

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel was clean and staff was helpful
於 2024 年 4 月住了 3 晚
Tessie 於 2024年4月24日回覆
Thank you for staying with us, we hope to see you again soon. We appreciate your feedback.