豪華洋房, 浴缸 | 羽絨被、舒適加層、迷你吧、客房內保險箱

洛馬斯火山飯店的評分

3.5 out of 5
洛馬斯火山飯店
4.5 Km NW of Fortuna, San Carlos, La Fortuna, Alajuela

評論

9.2

太棒了

10 分,有夠讚;887 則評論中有 649 則" "
8 分,不錯哦;887 則評論中有 170 則" "
6 分,一般般;887 則評論中有 37 則" "
4 分,不太好;887 則評論中有 10 則" "
2 分,很糟糕;887 則評論中有 21 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.6/10

環保程度

評論

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 9 月住了 1 晚
International Reservations 於 2020年10月20日回覆
Good Afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

10/10 有夠讚

maulik

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent maintained property. Definately recommended to stay.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Daisy,granada hills

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Malorie

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dream vacation came true! Bungalows were so unique and the property was gorgeous
於 2024 年 4 月住了 3 晚

10/10 有夠讚

moises

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unique property, beautiful grounds
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Nancy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property has beautiful foliage and the bungalows are private and quiet. The breakfast buffet that is included is wonderful. Made to order omelets, fruit, hot dishes, potatoes, ham and cheese and breads etc.. plus a full table of desserts!
於 2024 年 4 月住了 3 晚
Hotel Lomas del Volcán 於 2024年4月24日回覆
Dear Nancy,We're delighted to hear that you enjoyed the beautiful surroundings and the privacy of our bungalows! It's fantastic that you found our breakfast buffet to be wonderful, with a variety of delicious options to choose from. Thank you for sharing your experience, and we hope to welcome you back for another delightful stay in the future!

10/10 有夠讚

Katherina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place was so unique and beautiful! We loved staying here and would absolutely go back.
於 2024 年 4 月住了 3 晚
Hotel Lomas del Volcán 於 2024年4月23日回覆
Dear Katherina,Thank you for your positive review! We're delighted to hear that you had such a great experience with us and that you would consider returning in the future. Thank you for your kind words, and we look forward to welcoming you back whenever you decide to visit again!

10/10 有夠讚

joslyn

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful location, didn’t realize we received breakfast too and it was delicious. The staff was friendly and I would’ve absolutely return for another stay.
於 2024 年 4 月住了 2 晚
Hotel Lomas del Volcán 於 2024年4月22日回覆
Dear Joslyn,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the beautiful location of our hotel. Providing a picturesque setting for our guests to relax and unwind is one of our top priorities.We're glad to hear that you were pleasantly surprised by the inclusion of breakfast during your stay and that you found it delicious. Ensuring that our guests start their day off right with a satisfying breakfast is important to us, and we're pleased that we could exceed your expectations in this regard.It's wonderful to hear that you found our staff friendly and that you would absolutely return for another stay. Providing excellent customer service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 有夠讚

ana

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great view of Arenal Volcano especially in the restaurant area. Excellent breakfast- lots of food choices and excellent service. Community is family friendly. Close to town.
於 2024 年 4 月住了 4 晚
Hotel Lomas del Volcán 於 2024年4月22日回覆
Dear Ana,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the great view of Arenal Volcano, especially from our restaurant area. Providing stunning views of the natural surroundings is one of the highlights of our property, and we're delighted that it enhanced your dining experience.We're glad to hear that you found our breakfast offerings excellent, with lots of food choices, and that you received excellent service. Ensuring that our guests start their day off right with a satisfying breakfast and attentive service is important to us, and we're pleased that we met your expectations. It's wonderful that our location is convenient for accessing the town. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 有夠讚

Kaz

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful location great accommodations wonderful service ,if you looking for something spectacular that should be your Costa Rica destination!
於 2024 年 4 月住了 2 晚
Hotel Lomas del Volcán 於 2024年4月16日回覆
Dear Kaz, Thank you so much for your glowing review! We're thrilled to hear that you found our location beautiful, our accommodations great, and our service wonderful.We strive to provide our guests with a spectacular experience, and we're delighted that we succeeded in making your stay memorable.Thank you for choosing us as your Costa Rica destination, and we hope to have the pleasure of welcoming you back for another spectacular experience in the future!

10/10 有夠讚

Cynthia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property and amazing staff and service. Photos online don’t do the pool justice there’s 3 different temperatures. Breakfast was delicious!
於 2024 年 4 月住了 2 晚
Hotel Lomas del Volcán 於 2024年4月16日回覆
Dear Cynthia,Thank you so much for your kind words! We're thrilled to hear that you found our property beautiful and that you were impressed by our amazing staff and service.We're glad that you enjoyed our pool. About the photos, we finished the upgrades in high season so we haven't had the time to take new photos.It's wonderful to hear that you found our breakfast delicious. We strive to offer a delightful culinary experience for our guests, and we're delighted that we succeeded in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

10/10 有夠讚

Jordan

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful grounds and friendly staff, close enough to all the fun in lafortuna but far enough away its quiet. Do the hike threw the surrounding grounds
於 2024 年 4 月住了 1 晚
Hotel Lomas del Volcán 於 2024年4月15日回覆
Dear Jordan,Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful grounds and found our staff to be friendly.It's great to know that our location provided the perfect balance between proximity to La Fortuna and a quiet atmosphere. We're pleased to hear that you took advantage of the surrounding grounds and enjoyed the hike.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

2/10 很糟糕

Jeff

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Poor management. Will never book with this hotel again.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Ketulkumar,Monroe Township

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good property!
於 2024 年 4 月住了 1 晚
Hotel Lomas del Volcán 於 2024年4月8日回覆
Dear Ketulkumar,Thank you for your feedback! We're pleased to hear that you found our property to be good. We aim to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back again in the future.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The property is absolutely beautiful and the rooms are spacious, clean and comfortable!
於 2024 年 3 月住了 1 晚
Hotel Lomas del Volcán 於 2024年4月4日回覆
Dear Jennifer,Thank you for your kind words. We're delighted to hear that you found our property and rooms beautiful. Your feedback is truly appreciated. We hope to have the pleasure of welcoming you back soon for a longer stay, where we aim to make your experience even better!

8/10 不錯哦

Eric

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Gorgeous location, could use more staff, reception trying their best.
於 2024 年 3 月住了 2 晚
Hotel Lomas del Volcán 於 2024年4月1日回覆
Dear Eric,Thank you for sharing your feedback with us. We're delighted to hear that you found our location to be gorgeous and that our reception staff were doing their best to assist you.We appreciate your feedback regarding the staffing levels, and we will certainly take this into consideration as we strive to improve our service and guest experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

8/10 不錯哦

Mercedes

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Hotel Lomas del Volcán 於 2024年4月1日回覆
Estimada Mercedes,Agradecemos sinceramente su visita a nuestro establecimiento. Nos complace ver, a través de su calificación, que tuvo una buena estadía. Estaremos encantados de recibirlo nuevamente en el futuro. ¡Esperamos que regrese a visitarnos pronto!

10/10 有夠讚

Parvez

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The common areas of this hotel are spectacular! Staff are very friendly. We would stay here again!
於 2024 年 3 月住了 3 晚
Hotel Lomas del Volcán 於 2024年3月27日回覆
Dear Parvez,Thank you for your kind words! We're thrilled to hear that you enjoyed the spectacular common areas of our hotel and that you found our staff to be very friendly.We're delighted that you had a great experience, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 有夠讚

Bryan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our 3 days at the resort the hospitality was five star. The dining/bar staff were so friendly and they went above and beyond with the service they provided. One staff member was amazing thank you Manrique for your wonderful service.
於 2024 年 3 月住了 3 晚
Hotel Lomas del Volcán 於 2024年3月25日回覆
Dear Bryan,Thank you for choosing our hotel during your stay in La Fortuna. We are thrilled to hear that you had a wonderful experience and that you appreciated the attention provided by our staff.We hope to have the pleasure of welcoming you back someday in the future!

10/10 有夠讚

VALERIE

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel proche du volcan Arenal pour les excursions. Hotel en pleine nature trés agréable et tres propre. Le personnel est tres agréable également
於 2024 年 3 月住了 1 晚
Hotel Lomas del Volcán 於 2024年3月25日回覆
Chère ValérieMerci beaucoup d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel proche du volcan Arenal pour les excursions et que vous avez apprécié son emplacement en pleine nature, très agréable et très propre.Nous sommes également enchantés de savoir que notre personnel vous a été agréable. Vos commentaires positifs sont une grande source de motivation pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.

10/10 有夠讚

Lee

喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hotel Lomas del Volcán 於 2024年3月25日回覆
Dear Lee,Thank you for choosing to stay at our hotel. We greatly appreciate your perfect rating, as it indicates that you had a wonderful experience during your stay.We look forward to welcoming you back soon!

10/10 有夠讚

Ina

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr saubere Zimmer. Bungalows in einer wunderschöner Naturanlage
於 2024 年 3 月住了 1 晚
Hotel Lomas del Volcán 於 2024年3月22日回覆
Liebe Ina,Vielen Dank für Ihre freundliche Bewertung. Es freut uns sehr zu hören, dass Ihnen unsere sauberen Zimmer und Bungalows in unserer wunderschönen Naturanlage gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 有夠讚

Liliam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend! The views were everything! Drinks and bartenders were a hit! Staff is very accommodating and rooms were clean and well kept. Loved my experience! I can’t wait to go back! 5 stars!
於 2024 年 3 月住了 2 晚
Hotel Lomas del Volcán 於 2024年3月8日回覆
Dear Liliam,Thank you so much for taking the time to share your wonderful experience at Hotel Lomas del Volcán! We're thrilled to hear that you highly recommend our hotel and that the views, drinks, and our staff made your stay memorable.It's delightful to know that you enjoyed the clean and well-kept rooms. Your kind words are truly appreciated, and we can't wait to welcome you back for another 5-star experience. We look forward to making your next visit even more special!

10/10 有夠讚

Nicole

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel!
於 2024 年 2 月住了 4 晚
Hotel Lomas del Volcán 於 2024年2月19日回覆
Dear Nicole,Thank you for your concise and positive feedback! We're thrilled to hear that you had a great experience at our hotel.We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future!

10/10 有夠讚

Martin

於 2024 年 2 月住了 1 晚
Hotel Lomas del Volcán 於 2024年3月22日回覆
Estimado Martín,Agradecemos sinceramente que haya elegido hospedarse en nuestro hotel. Nos complace ver, a través de su calificación, que quedó muy satisfecho con su estadía. Será un placer darle la bienvenida nuevamente en el futuro. ¡Esperamos que regrese a visitarnos algún día!

10/10 有夠讚

Brian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in an amazing new cabin - it was great!! Staff were friendly and helpful; pool area was quite relaxing and we enjoyed the convenience of dining at the resort.
於 2024 年 2 月住了 2 晚
Hotel Lomas del Volcán 於 2024年2月14日回覆
Dear Brian,Thank you for your wonderful feedback! We are thrilled to hear that you had a great stay in our amazing new cabin. It's fantastic to know that you found our staff friendly and helpful, contributing to a positive experience.We're delighted that you enjoyed the relaxing pool area and took advantage of the convenience of dining at the resort. Providing a seamless and enjoyable experience for our guests is our top priority, and we're glad to hear that we succeeded during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable experience at our resort!

8/10 不錯哦

Lawrence

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Didnt like the lighting in the room, too dim, i cant read..
於 2024 年 2 月住了 3 晚
Hotel Lomas del Volcán 於 2024年2月14日回覆
Dear Lawrence,Thank you for choosing to stay at our hotel. We are pleased to receive a good qualification from you, as it indicates that you had a positive experience during your stay. Your satisfaction is our priority.We also appreciate your feedback. In the past few days, we have received similar comments about this issue, and we want to assure you that we are working on implementing solutions to address and resolve it soon. We hope to have the pleasure of welcoming you back on your next holiday in Costa Rica!

10/10 有夠讚

Leslie

喜歡:整潔度、員工素質和住宿環境和硬體
Great!
Hotel Lomas del Volcán 於 2024年2月6日回覆
Dear Leslie,We appreciate your choice in staying with us in La Fortuna. It's wonderful to hear that your stay was great. We look forward to the opportunity to welcome you back soon!

8/10 不錯哦

Zahra

家庭旅遊
喜歡:整潔度
Good service
於 2024 年 2 月住了 2 晚
Hotel Lomas del Volcán 於 2024年2月5日回覆
Dear Zahra,Thank you for visiting us. We are pleased to hear that you found our service to be good. Your positive feedback is greatly appreciated. We look forward to the opportunity of hosting you again on your next holiday in Costa Rica!

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Upgrade Wi-Fi room service ??
Lovely accommodation spoilt by poor room Wi-Fi service
於 2024 年 1 月住了 2 晚
Hotel Lomas del Volcán 於 2024年1月29日回覆
Dear David,Thank you for selecting our hotel in La Fortuna. We appreciate your kind words about finding our hotel lovely. However, we sincerely apologize for the inconvenience you experienced with the Wi-Fi during your stay. Please be assured that we are actively working to enhance the Wi-Fi infrastructure, and changes will be implemented soon to address and improve this situation. We value your feedback, and we hope you consider revisiting us in the near future to experience the positive changes firsthand.

10/10 有夠讚

David

於 2024 年 1 月住了 1 晚
Hotel Lomas del Volcán 於 2024年1月29日回覆
ear David,Thank you for visiting us. We are thrilled to see that you gave us a perfect qualification, indicating that we met your expectations. Your satisfaction is our utmost priority.We hope to have the pleasure of welcoming you back soon!

6/10 一般般

Arash

於 2024 年 1 月住了 1 晚
Hotel Lomas del Volcán 於 2024年1月29日回覆
Dear Arash,We sincerely appreciate your visit. We noticed that the rating was not perfect, and we regret that your experience did not fully meet your expectations. We value your feedback and invite you to share your suggestions on how we can improve. We are committed to providing exceptional service, and your feedback is invaluable to us.Thank you for your time, and we hope to have the opportunity to serve you again to provide a more satisfying experience.

10/10 有夠讚

Isabelle,Bécancour

情侶出遊
喜歡:整潔度
於 2024 年 1 月住了 1 晚
Hotel Lomas del Volcán 於 2024年1月19日回覆
Dear Isabelle,We greatly appreciate your review and are thrilled to see that you gave us a perfect qualification. Your positive feedback is a source of inspiration for our team.We look forward to the opportunity to welcome you back soon!

10/10 有夠讚

Jan

於 2024 年 1 月住了 2 晚
Hotel Lomas del Volcán 於 2024年1月17日回覆
Dear Jan,Thanks for visiting us, we are glad to receive a perfect qualification. We hope you come back on your next holiday in Costa Rica!

8/10 不錯哦

shanth,Milton

於 2024 年 1 月住了 2 晚
Hotel Lomas del Volcán 於 2024年1月10日回覆
Dear Shanth,Thanks for staying at our hotel, we are glad to receive a good rating from you. We hope you revisit us on your next holiday in Costa Rica!

10/10 有夠讚

Melissa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved my stay at Lomas del Volcan. The room was clean and comfortable. The breakfast offered was delicious. It was in a great location, close to activities and all the restaurants and bars in town. Would stay here again!
於 2024 年 1 月住了 3 晚
Hotel Lomas del Volcán 於 2024年1月10日回覆
Dear Melissa,Thanks for taking the time to share your experience at our hotel, we are glad to read you loved your stay. Also, we appreciate your nice comments about our rooms, breakfast, and location. We hope your next visit will be soon!

10/10 有夠讚

A. Frederick

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location superb, oncierge extremely. Ompetent at booking tours, great food, several dininv options, staff competent and friendlh
於 2024 年 1 月住了 2 晚
Hotel Lomas del Volcán 於 2024年1月10日回覆
Dear A. Frederick,Thank you for your review. We appreciate your kind words about our location, concierge service, food, and staff. Your positive feedback is truly valued.Once again, thank you for your feedback, and we can't wait to have you back!

10/10 有夠讚

Robin

於 2024 年 1 月住了 3 晚
Hotel Lomas del Volcán 於 2024年1月10日回覆
Dear Robin,We sincerely appreciate your choice to stay with us. It brings us great joy to see that you gave us a perfect rating, signifying that everything was excellent during your visit. We look forward to the opportunity to welcome you back soon!

10/10 有夠讚

Maude

於 2024 年 1 月住了 1 晚
Hotel Lomas del Volcán 於 2024年1月10日回覆
Dear Maude,Thank you for choosing to stay with us. We are delighted to see that you had a wonderful stay in our deluxe bungalow. Your satisfaction is our top priority. We look forward to the pleasure of welcoming you back soon!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice!
A wonderful location, close to everything, off the main strip in La Fortuna. The staff was wonderful. We had a great dinner one evening in the main restaurant. The pool area was ok, but they were doing construction on a pool expansion so it was noisy. I’m sure it will be great when finished! The rooms were nice, but bathrooms need to be updated! We would definitely stay here again!
於 2023 年 12 月住了 2 晚
Hotel Lomas del Volcán 於 2023年12月31日回覆
Dear Guest,Thank you for choosing us as your hotel in La Fortuna. We are delighted to hear that you had a positive experience, and it's especially encouraging to know that you would definitely come back. Your kind comments about our location, staff, dinner, and rooms are greatly appreciated.We also value your feedback regarding our bathrooms, and we apologize for any inconvenience caused during your stay. Additionally, we appreciate your understanding regarding the construction of our new swimming pool. Rest assured, it is almost completed, and we trust that it will add to the overall enjoyment of our facilities on your next visit.We eagerly anticipate your return and hope that your next visit will be soon.

10/10 有夠讚

Ashkan

於 2023 年 12 月住了 2 晚
Hotel Lomas del Volcán 於 2023年12月31日回覆
Dear Ashkan,Thank you for choosing to stay at our hotel. We are delighted that you gave us a perfect rating.We look forward to the pleasure of welcoming you back soon.

10/10 有夠讚

Hannah

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We greatly enjoyed our stay at Lomas de Volcán. The grounds are lovely and the staff extremely helpful and accommodating. You feel as if you’re surrounded by the jungle and can watch beautiful birds and wake up to the sounds of howler monkeys in the trees. Highly recommend for adults or families with grade school aged children.
於 2023 年 12 月住了 2 晚
Hotel Lomas del Volcán 於 2023年12月26日回覆
Dear Hannah,Thank you for taking the time to share your experience at Lomas del Volcán. We are delighted to learn that you had a great stay at our hotel. Your positive feedback about our grounds, staff, and surroundings is truly appreciated.Once again, thank you for your kind words, and we can't wait to have you as our guest again.

2/10 很糟糕

Timur

家庭旅遊
不喜歡:員工素質
If you think that you will get the volcano view, you are wrong, you might get the view of the jungles. While booking this hotel I was picturing to myself waking up and looking at volcano. Instead I was given the room among the jungles with tiny bit of volcano slope. The WiFi in the room was so weak that I could not even load Google.com . After my complaint it got fixed. Overall I don’t thing it cost the money I paid. Extremely disappointed.
於 2023 年 12 月住了 1 晚
Hotel Lomas del Volcán 於 2023年12月22日回覆
Dear Timur,Thank you for choosing to stay with us, and we sincerely appreciate your feedback regarding your recent experience. We regret to hear that your stay did not meet your expectations, and we apologize for any inconvenience you may have encountered.We acknowledge the issues with the Wi-Fi, and we are grateful for your understanding as we worked swiftly to resolve the matter. Our commitment is to provide a seamless and enjoyable experience for our guests, and we regret any disruption to your connectivity during your stay.Regarding the view of the volcano, we apologize if this aspect impacted your overall enjoyment. We understand the significance of a room with a volcano view, and we regret any disappointment caused by the natural growth of trees that may occasionally obstruct these views. We appreciate your understanding and recommend that in the future, you inform us of your preference for a volcano view when making a reservation so that we can allocate a suitable room for you.Once again, we sincerely apologize for the challenges you faced during your stay. We value your feedback as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to serve you, and we are committed to making your next stay more enjoyable.Thank you for bringing these matters to our attention, and we appreciate your understanding.

8/10 不錯哦

Emilie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Hotel Lomas del Volcán 於 2023年12月21日回覆
Dear Emilie,Thank you for selecting our hotel in La Fortuna for your stay. We are delighted to see from your qualification that you enjoyed your time with us. Your satisfaction is our priority, and we appreciate your positive rating.Once again, thank you for choosing us, and we look forward to welcoming you back someday.

10/10 有夠讚

Sandipkumar

於 2023 年 12 月住了 2 晚
Hotel Lomas del Volcán 於 2023年12月22日回覆
Dear Sandipkumar,Thank you for your positive rating, and we are thrilled to learn that your experience was perfect. Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.We appreciate your feedback, and we sincerely hope to welcome you back soon.

10/10 有夠讚

sreerama,dublin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to all dining options, all activities and to the city. They have two restaurants with great food options. Breakfast is free and lot of variety everyday
於 2023 年 12 月住了 4 晚
Hotel Lomas del Volcán 於 2023年12月21日回覆
Dear Sreerama,Thank you for taking the time to share your review. We are delighted to learn that you enjoyed our location, restaurants, and breakfast during your stay. Your positive feedback is truly appreciated, and it motivates us to continue providing exceptional experiences for our guests.Once again, thank you for choosing us, and we can't wait to welcome you back for another wonderful stay.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The place was absolutely great! The location is amazing and has amazing views of the volcano. Breakfast is also really nice with omelette station and waffles and then a nice buffet of various fruit and Costa Rican dishes. The only downer was that the WiFi in our cabin didn’t work well and the floor boards creaked a lot which was a bit much during the night. But wouldn’t stop me from recommending staying here.
於 2023 年 12 月住了 3 晚
Hotel Lomas del Volcán 於 2023年12月21日回覆
Dear Guest,Thank you for choosing Lomas del Volcán as your destination. We are thrilled to receive your positive comments about our place, location, views, and breakfast. Your satisfaction is our top priority, and we're pleased to hear that you enjoyed your stay with us.We also appreciate your feedback regarding the Wi-Fi, and we assure you that we will carefully study the areas where improvements can be made. Your insights are valuable to us as we continually strive to enhance the overall experience for our guests.Thank you again for your kind words, and we look forward to hosting you again.

10/10 有夠讚

Katrina

喜歡:整潔度、住宿環境和硬體和客房舒適度
Magical!
A gem of a hotel with an amazing staff. The property is gorgeous. Top notch. Don’t even try to second guess this once-in-a-lifetime experience! If I’m ever back in La Fortuna, this will be my go to!
於 2023 年 12 月住了 2 晚
Hotel Lomas del Volcán 於 2023年12月20日回覆
Dear Katrina,Thanks for sharing your experience at our hotel, we are glad to read the story of a guest so happy with her stay at Lomas del Volcán. We appreciate your good comments about our staff and property. We hope your next visit will be soon

10/10 有夠讚

Gabriela

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Hotel Lomas del Volcán 於 2023年12月21日回覆
Dear Gabriela,Thank you for choosing our hotel in La Fortuna. We are thrilled to receive your perfect rating and are delighted that you enjoyed your stay with us. It was our pleasure to have you as our guest.We look forward to welcoming you back on your next holiday in Costa Rica. Should you have any special requests or preferences for your future visits, please feel free to let us know, and we will do our best to ensure your stay is even more memorable.Once again, thank you for your kind feedback, and we can't wait to host you again.

8/10 不錯哦

Hesam

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Hotel Lomas del Volcán 於 2023年12月20日回覆
Dear Hecsam,Thanks for staying at our hotel, we are glad to see you had a good experience at our hotel. We hope you come back soon!