Loved this ryokan. We wanted a traditional experience and were very happy. The futons were very comfortable; the amount of space was generous - four of us stayed in comfort. The "public bath" (separate for men and women) was great (good shower/bathtub in the bathroom as well); the morning tea ceremony and afternoon calligraphy session were enjoyable; the small balcony had a sweet Japanese garden, and a clever combination of screens and curtains made it possible to shut out the "city" view and still see the garden and have good light. Everything was supported - good toiletries, yukata and slippers for the bath, tea, fridge with beverages, a map of the local area and good recommendations.
The owners and staff were helpful and wonderful. My daughter's boyfriend proposed at Ginkakuji the second day we were there and they were so delighted - staff took pictures of the two of them in the courtyard garden and created a memory book they gave to my daughter with a special gift.