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Reviews of Kyoto Takao Kanko Hotel

3 out of 5
Kyoto Takao Kanko Hotel
5 Takao-cho, Umegahata, Ukyo-ku, Kyoto, Kyoto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 48 reviews" "
Rating 8 - Good. 7 out of 48 reviews" "
Rating 6 - Okay. 1 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at Hotel Takao was exceptionally friendly. They were helpful and had great hospitality. We will be coming back. Thank you!
Stayed 3 nights in May 2024

10/10 Excellent

Jeanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and surroundings of this ryokan was perfect after a week of hustle and bustle of Tokyo. The staff was very kind and nice. The food was magnificent in its presentation and taste. The creek on the property was so peaceful and beautiful. Hiking to the various temples was a great fun activity to do as well. Great place to stay away from the hectic town center.
Stayed 2 nights in Apr 2024
Response from Front desk clerk　Hiroko on 2024/5/9
Thank you for your stay and good comments.Certainly a great place to stay away from the busy town center. I'm glad you were able to experience the original ancient capital of Kyoto without the crowds.See you again

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning ryokon in a tiny little mountain town just outside kyoto. The staff were extremely friendly and accommodating to our needs, even preparing breakfast and transport to the station an hour early so we could catch our next train to tokyo. The ryokon itself was absolutely gorgeous, nestled away in the trees next to a mountain stream, it is a breathtaking picturesque view like something out of a ghibli film. The rooms were quite spacious and very traditional japanese style and the baths were very soothing and comfortable. All in all i highly recommended this place to anyone who is looking for a more quiet and traditional type of stay.
Stayed 1 night in Apr 2024
Response from Front desk clerk　Hiroko on 2024/5/8
Thank you for your stay and for your good comments.This mountain stream and the surrounding trees will continue to await guests.Dinner on the terrace along the river is something you won't find anywhere else in the city.Please come again

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Location
Stayed 3 nights in Apr 2024

8/10 Good

Marius

Traveled with family
Liked: Cleanliness, staff & service
Very secluded and views are breathtaking. Stuff is trying very hard.
Stayed 1 night in Apr 2024
Response from Hiroko on 2024/4/10
Thank you for your stay and comment.Today, April 10th, the weather is clear and the azaleas and cherry blossoms are in harmony and are becoming more and more beautiful. See you!

10/10 Excellent

Hiram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, unique nature in the area
Stayed 2 nights in Mar 2024
Response from Front desk clerk on 2024/3/20
Thank you for staying. Takao's nature awaits you in its unchanged form.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed at Kyoto Takao Kanko Hotel for a single night as a part of a larger Japan trip. We wanted to get outside of our comfort zone and experience a more traditional lodging. The Iocation was a bit far from Kyoto station but worth the trip and the owners were SO helpful with communicating directions and even picked us up at the closest bus station. We visited in February which is their quiet time and even then, the valley and location was so beautiful! The room was very comfortable and did not smell of smoke (which I was a little worried about). The owners were extremely kind, friendly and gracious! Even with a large language barrier, they were very helpful communicating well with us with a decent amount of English. They provided amazing food and hospitality. They even helped us deliver our bags to Kyoto station so that we had a smoother day site seeing. We would highly recommend staying at Kyoto Takao Kanko Hotel and will treasure our memories of the owners and our quick stay. Thank you!!
Stayed 1 night in Feb 2024
Response from Front desk clerk on 2024/2/19
Thank you for your stay and your compliments. It must have been inconvenient that we couldn't communicate well with our poor English. However, the spirit of hospitality seems to have gotten through to him, and he will continue to give encouragement.Hiroko

10/10 Excellent

Anibal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good peiple
Stayed 2 nights in Dec 2023
Response from Front desk clerk on 2024/2/19
Thank you for your stay and comments. It must have been inconvenient that we couldn't communicate well with our poor English. See you again

10/10 Excellent

Deepti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical escape in the mountains.
The location is next to the river and feels magical. The owner, Hiroku as well as her son, Hijo were very kind to us. We stayed one night and both of our meals (dinner and breakfast) were tasty and authentic. We saw the Jingo-ji shrine nearby - a lovely 8th century shrine dedicated to the medicine buddha. We also used the in-house public bathhouse.
Stayed 1 night in Dec 2023
Response from Front desk clerk　Hiroko on 2024/1/17
Thank you for your stay and your good comments. Although it is not at all as new as hotels in the city, the same nature and hospitality will continue to welcome guests.

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this traditional Japanese hotel! Our dinner and breakfast were especially wonderful
Stayed 1 night in Nov 2023
Response from Front desk clerk on 2024/1/3
Thank you for your stay and for your very nice comments. Although it is located in the depths of Kyoto, Takao's scenery will remain unchanged forever. We look forward to seeing you again.

10/10 Excellent

JOel

Traveled with family
Liked: Cleanliness, staff & service
After arriving in Japan and staying in bustling Tokyo, this hotel was a refreshing rustic getaway. The surrounding scenery is fabulous, world class views along the small river that flows by the hotel. There is a very long hiking trail literally 200 yards down the road that goes for miles and miles. Be aware that this is a traditional Japanese hotel, there are no beds, just padded mats on the floor and a short table with leg-less chairs, so be ready for some together time with the family. Shoes must be removed at the front door, traded for slippers they provide, and the slippers are then removed in the dining hall used for meals, and those slippers are removed for the bathroom slippers when needed. Meals must be ordered in advance so it takes a bit of planning to fully enjoy, the food seemed quite authentic, be ready for fish for breakfast, and all manner of cool little flame powered mini grills that cook, boil, or roast your items right at the table. Robes are provided to wear to dinner, which makes it a fun experience. The staff speaks functional English for the typical hotel duties they are responsible for, and they are very friendly. This is not the Four Seasons, but you've come up the hill out of town for a reason, embrace the local experience, its very cool as long as you have the right mindset and expectations. We rented a car to get here, first time with a right-hand drive on the left side of the road, it was a trial by fire, but awesome to have a car.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very nice and everyone is very hospitable
Stayed 2 nights in Nov 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming! Beautiful location
Friendly staff, great food, beautiful location. A very charming and warm place to stay. We enjoyed hiking to the various temples and having lunch by the river.
Stayed 2 nights in Nov 2023
Response from All the staff on 2023/11/5
The weather was good both days and we enjoyed beautiful scenery. The autumn leaves were a little red in some places, so it was great for hiking. The leaves will turn more autumn in the next 1 to 2 weeks. Please come visit us again when you come to Japan.

10/10 Excellent

Joseph V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive never felt more immersed in nature, waking up beside the river to an authentic japanese breakfast made my heart so full. Additionally we had transpo trouble getting to the hotel and the hosts had made it so easy for us. Totally coming back next time im in kyoto
Stayed 1 night in Oct 2023
Response from All the staff on 2023/11/2
Thank you for your wonderful review.The scenery changes depending on the season, so please come and enjoy other seasons as well.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, want to come back already!
Reserved a room and dinner for 3 people, but had a single cancellation day of. Staff was very kind and accomodating. We took a bus to get there, and they offered us a free shuttle back to the train station in the morning after we checked out. Dinner and breakfast were filling and delicious, with lots of fish and pickled vegetables. The food was very different from what I get in the US, so it helps if you are adventurous. You and able to order a beer or soft drink, but hot tea will be provided for free. The futon style beds were different than what we're used to but there was a good variety of pillows to find something we liked. Our room had its own toilet and shower, but the onsen is open to all customers and split into men's and women's sections. There are only 19 rooms, and the baths are only closed 11am-6:30am, so you may be able to find a time to dip in solo if you're lucky.
Stayed 1 night in Oct 2023
Response from Hiroko on 2023/10/31
Thank you for your kind comments.If you want to experience Japan from ancient times, please come visit us. Although it says "hotel" in the name, it is a Japanese-style inn. All customer service is Japanese style. As for the size... Takao will continue to wait for customers with its unchanging nature.

10/10 Excellent

Diana

Stayed 4 nights in Mar 2023
Response from Front desk clerk on 2023/9/3
Thank you very much for using our hotel this time.We look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel allows you to experience a traditional jape as experience. Would love to come back!
Stayed 2 nights in Jul 2023
Response from Front desk clerk on 2023/8/5
Thank you for your positive evaluation.Please come again.All the staff are waiting for you.

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and terrific staff. An absolute hidden gem and really enjoyed my stay!
Stayed 2 nights in Jul 2023
Response from Front desk clerk on 2023/7/18
Thank you for your comment and high rating.We recommend different seasons.Please come again.

10/10 Excellent

Pepe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel Japanese style was amazing, the location has the most beautiful view, the owner and her assistant were exceptional, Food was delicious.
Stayed 1 night in Jul 2023
Response from Front desk clerk on 2023/7/15
Thank you very much for using our hotel this time.Please come back next autumn.Those green trees are turning red and yellow.Enjoy your trip.

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly and hospitable throughout. Though there was a language barrier they did everything to ensure the stay was perfect. Which it was. A bit of a trek to get there, but worth it! The dinner was awesome and breakfast too.
Stayed 1 night in Jun 2023
Response from All the staff on 2023/7/7
We are very happy that our daily efforts are appreciated.Please stop by when you come to Japan again.thank you.

10/10 Excellent

Lars, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely spectacular. If you are looking for a unique Japanese cultural experience, wonderful food, breathtaking nature and super attentive staff this is your place. We had remarkable cuisine for breakfast and dinner. Often staff would come and cook it at our table. The location is remote but shuttle service compensates well for this.
Stayed 5 nights in Jun 2023
Response from Front desk clerk on 2023/7/7
Thank you for your wonderful review.I'm glad it was a good memory for everyone.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property is beautiful! The owners are amazing and make you feel welcome
Stayed 1 night in Jun 2023
Response from Front desk clerk on 2023/6/26
Thank you for your wonderful review.we are very happyI hope your trip will be a good one.

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
This property and the surrounding area offers guest a serene, tranquil escape amongst lush greenery and the sound of a babbling river. The staff are friendly, helpful and very solicitous. I enjoyed the traditional Japanese ryokan, spa and meals. My only regret is not staying longer.
Stayed 1 night in May 2023
Response from Front desk clerk on 2023/5/30
Thank you for your stay.Sightseeing around here and Arashiyama was a bit disappointing because of the rain. We are looking forward to seeing you again as you can enjoy the four seasons.

10/10 Excellent

Elann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and beautiful ryokan
If I could give this inn more stars, I would. It surpassed expectations and was a very memorable stay. First, our party of 8 was given a private bus ride from Hanazono station up the mountain through lush forests, then greeted by the entire crew and guided to our rooms. Then, we were given a traditional Japanese dinner by the riverside dining hall, which we had reserved and ordered beforehand so the food was already ready for us to eat as soon as we sat down. The service here is excellent. The rooms for 2 are a great size and are traditional layout with futons, tatami, etc. There is also a good view of the river and valley from the room window. The bathhouse is also high quality. Breakfast was again a traditional meal, served to us in the banquet hall. We were given plenty of time to hike up the mountain and explore the town after checkout and given another private bus ride back down to the station whenever we felt ready to leave. The inn, rooms and bathrooms were all spotless. The atmosphere is what we wanted - a traditional Japanese stay in nature. The hostess and crew were all very friendly and gave local hiking recommendations. They will do their best in English as well. Very pleased with the experience and hope many more people can stay here too.
Stayed 1 night in May 2023
Response from Hiroko on 2023/5/21
I am honored to receive such a wonderful impression. The day Tyler came, it rained and we couldn't eat on the riverbed, but we enjoyed sukiyaki in the hall. We look forward to seeing you again in June. Fireflies will also fly and you will be able to enjoy a different atmosphere from this time.I look forward to meeting you.Hiroko

10/10 Excellent

NEIL

Traveled with family
Monty Manga Awesome
This place is amazing. A little dated and some reviews reflect this but that adds to the charm. You must eat at the hotel as breakfast and evening meals are fantastic. Be hungry before you eat however as there is a lot. Slightly pricey but worth it. Use the local trails for walks as they are fantastic. We were here for early April and the cherry blossom was beautiful.
Stayed 2 nights in Apr 2023
Response from Front desk clerk on 2023/4/9
Thank you for your stay.It was a wooden room, so it may have felt a little old. But it was on the 3rd floor, so the view would have been nice. I look forward to seeing you again with your son. Please tell him to do his best in Japanese.We also do our best in English.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who provided excellent service. Beautiful location!
Stayed 2 nights in Mar 2023
Response from Front desk clerk on 2023/4/2
It's a great review and I'm very happy with it.I will do my best to keep saying this.Other seasons are also beautiful, so please come again.Thank you.

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. The staff went above and beyond. We are so happy we stayed here. The grounds were beautiful. This hotel completed our trip to Japan!
Stayed 1 night in Mar 2023
Response from Front desk clerk on 2023/4/2
Thank you for using our hotel.I am very happy to be one of your good memories.let's meet again someday.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff was very friendly
Stayed 2 nights in Mar 2023
Response from Hiroko on 2023/3/12
thank you very much.A little bit into the mountains, but in the quiet nature that muchI can spend it. I look forward to seeing you again.

10/10 Excellent

Sayal

Stayed 2 nights in Mar 2023
Response from Front desk clerk on 2023/3/28
I am happy with the high evaluation.please come again.Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Takao Kanko
Lovely area. Out of the way but nice to take a break from the hustle and bustle. Staff were gracious and sweet. The only suggestion would be to remove the smoke smell from the public areas. That detracted from the experience a bit.
Stayed 1 night in Apr 2019
Response from Hiroko on 2019/4/16
Thank you for your use. There is also a smoking room, but it seems that a lot of people smoke at the smoking area outside the entrance and smell in the wind. Think of a place. We are waiting for you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a proper rural retreat, the staff were so friendly and helpful. There isn’t a lot in the area and we walked round the shrines and temples in one morning so caught the bus into town. Everything is only open for lunchtime so take your own amusement for the evening! I didn’t like the shower room so used the onsen
Stayed 2 nights in Apr 2019
Response from Hiroko on 2019/4/16
Thank you for your use. It may be sad that there is no place to enjoy at night, but please think of it as a relaxing time for a tired body on a sightseeing trip. We are waiting for you again.

10/10 Excellent

ss, hk

Liked: Cleanliness, staff & service, room comfort
Secluded in a valley
Super helpful staff. Special arrangement for a kareoke room to us.
Stayed 2 nights in Aug 2018

10/10 Excellent

よしき

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

IRAYDA, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa y comida deliciosa
Stayed 1 night in Mar 2024
Response from Front desk clerk　Hiroko on 2024/3/23
Thank you for your stay and good comments.We will continue to do our best to satisfy our guests. I look forward to seeing you again.

4/10 Poor

KYONGHWA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
교통이 불편하고 춥고 낡은 곳
1. 교통이 매우 불편합니다. 교토시내에서 너무 떨어져있고 픽업서비스 제공을 해주긴 하는데, 그래도 불편합니다. 2. 시설이 너무 낡았고 청결하지 않습니다. 욕장의 탕 바닥에 모래같은 것들이 이틀내내 그대로 있었습니다. 3. 날씨는 겨울 치고는 춥지 않은 편이었는데도 실내가 너무 추워서 잠자기 어려웠습니다. 4. 아침식사는 정갈하고 맛있었습니다.
Stayed 2 nights in Feb 2024
Response from Front desk clerk on 2024/2/12
1, 오늘의 안방에서 불편하지만 그 때문에 픽업 서비스입니다. 편의점도 없지만 자연이 매우 깨끗하고 평온함을 즐기고 있습니다.2, 시설은 낡습니다만, 조심해 청결하게 가리키고 있을 생각입니다만, 대단히 불편을 끼쳐 죄송합니다. 앞으로 지도하겠습니다.

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole stay was a uniqe experience of Japan. The hotel in not brand new but the personel made this journey unforgettable. Exiting sleeping and sitting on the floor in our room. The dinner and breakfast felt like presents. Especially the breakfast looked so beautiful, a new years breakfast. I am sorry we didn't have time for a walk to the shrines. The hotel is in the middle of nowhere but they have a shuttlebus and are very helpful to fetch you up and drive you to a station in the morning.
Stayed 1 night in Dec 2023
Response from Front desk clerk on 2024/1/3
Thank you for your stay and for your very nice comments. Although it is located in the depths of Kyoto, Takao's scenery will remain unchanged forever. We look forward to seeing you again.Hiroko

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia increíble
Experiencia increíble, hay otros ryokans por la zona y en Kioto pero este mantiene esencia tradicional sumado a la ubicación que está es increíble. Para llegar al hotel cogimos el bus JR3 desde la estación de Kioto, y nos recogieron el personal del hotel en la parada de Takao, muy amables llevándonos y ayudándonos a ajustar el itinerario de los días en Kioto. Para salir del hotel te acercan a paradas cercanas que les digas, muy amables por su parte, y de ahí podías coger tren o bus, y para volver nosotros cogíamos taxi desde una parada cercana ya que apurábamos Kioto hasta por la noche. El hotel es muy silencioso y cómodo, dormir en futones la verdad que es una experiencia, y por supuesto la habitación impecable limpia y tradicional. El desayuno es indispensable, nos encantó todo además de lo bien cuidado, limpio y rico que estaba todo. Sin duda coger este Ryokan es un acierto, nosotros estuvimos 2 noches pero perfectamente puedes estar más y hacer rutas de santuarios que hay cercanos.
Stayed 2 nights in Oct 2023
Response from Hiroko on 2023/10/30
Gracias por tu amable comentario. Nos gustaría animarte a que sigas entreteniéndonos también en el futuro.Por favor, vuelva a visitarnos cuando venga a Kioto.

8/10 Good

SHIGEKI

Stayed 1 night in Apr 2023
Response from Takao on 2023/5/21
ご利用有難うございます。夏の床の時期や秋の紅葉の時にお待ち申し上げます。

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On se sent vraiment loin de la ville avec un paysage paisible
Stayed 1 night in Mar 2023
Response from Hiroko on 2023/3/12
MerciIci à Kaohsiung, juste un peu à l'écart de la ville de Kyoto, c'est un monde différent.A partir d'avril, vous pourrez déjeuner sur le kawadoko construit au bord de la rivière. Les lucioles Genji commencent à voler en juin et vous pouvez dîner sur le kawadoko.Je t'attendrai à nouveau.