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Reviews of Hotel Resol Kyoto Shijo Muromachi

3 out of 5
Hotel Resol Kyoto Shijo Muromachi
554 Sannocho, Muromachi-dori, Shimogyo, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 256 out of 394 reviews" "
Rating 8 - Good. 113 out of 394 reviews" "
Rating 6 - Okay. 21 out of 394 reviews" "
Rating 4 - Poor. 2 out of 394 reviews" "
Rating 2 - Terrible. 2 out of 394 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in May 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Yvonne

Business traveler
Liked: Cleanliness, amenities
The staff were wonderful. A beautiful oasis in Kyoto close enough to many of the hot spots!
Stayed 2 nights in Apr 2024

8/10 Good

Ria, Birmingham

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location but could hear the building works outside from 8am every morning
Stayed 2 nights in Apr 2024

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to call down to the hotel staff very early in the morning and arrange several taxis throughout my stay there. If I come back to Kyoto I would book with them again, nice helpful staff with great accommodations.
Stayed 1 night in Mar 2024

8/10 Good

Man Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is rather new and clean with great interior design. Love how they infused traditional Japanese style with modern design. The staff is friendly and professional. The room is beautiful and spacious, with full amenities (they even provided USB charging cable) On the negative side, the wall is rather thin - I was waken up by the noise of someone's yelling/knocking the wall next to me, which is a bit annoying. The last thing - I suspect I've forgotten my hangers in the hotel room after check out, tried to reach the hotel via Expedia to confirm but so far I haven't heard back any reply from them...guess they need to work on their response rate to customers...
Stayed 2 nights in Feb 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff can be more friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Dereck

Traveled with group, Traveled with partner
Liked: Amenities
Staff is amazing. Thank you to the front desk for all of your help and making us feel welcomed
Stayed 2 nights in Feb 2024

10/10 Excellent

Kie

Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property with complimentary coffee and hot cocoa. Coin washer/dryer available. Rooms, which are clean and have a nice Japanese vibe, don't have much room for luggage but it's mamageable. Beds are super compfy, and shower was really good. Safe neighborhood and is a 3 to 5 minute walk into town and the subway. Hotel staff were friendly and helpful. Special thanks to Mr. Mihara for his hospitality, genuine care and kindness.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Japan
Everything was perfect. Hotel staff were super nice, caring and always smiling with warm greetings. I extended my stay bc it was so comvenient for day trips from kyoto and easy to navigate through kyoto. It's a 5 minute walk to Shijo station, which is the subway. You have to take the subway (like one or two stops) to Kyoto station and onward from there. Safe, quiet neighborhood and just a few blocks away from the main road that has loads of shops - both international and local brands -which leads you to a 15 minute walk to gion district. Cabs are readily available, too, and eveey one I sat in accepted credit cards. Thanks to all front desk and housekeeping staff for making my stay so peaceful and lovely. Special thanks to Mr. Mihara for being so awesome and caring- he made me feel like I was family and always had such interesting facts to share about Japan. 10 out of 10 stars from me to Hotel Resol Kyoto.
Stayed 1 night in Dec 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very courteous and friendly. Room's design (Japanese style) was really good and was not expected. Close to subway train station, restaurants and convenience stores. Room and facilities are very clean.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tiffany

Stayed 3 nights in Jun 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Yuen Bak

Stayed 1 night in Apr 2023

8/10 Good

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant and comfortable stay in Kyoto
We were pleased with this hotel. The room was a bit cramped and a bit dark, but the beds were unbelievably comfy. Possibly the comfiest bed throughout the entire trip! I always found it very easy to unwind and sleep here. The room was lacking in terms of a view but the matcha kit to allow you to brew your own matcha green tea was a really nice touch. The staff were incredibly friendly and helpful, especially when helping transport our luggage to our next place of stay ahead of time. There's also an Italian restaurant right outside. Our stay included the breakfast option from said restaurant but I can't review as we werent able to try it because, like i said, those beds were too damn comfy! The hotel is also conveniently located near travel/metro links and also only a 6 mins walk from a Pokemon Center (extremely important! 🙂) Overall, would recommend this hotel and a big thank you to all the lovely staff there.
Stayed 5 nights in Apr 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, superb clean and have wash and dryer on site.
Stayed 3 nights in Apr 2023

10/10 Excellent

Tsz Ling

Stayed 4 nights in Apr 2023

6/10 Okay

KAZUHARU

Stayed 1 night in Mar 2023

10/10 Excellent

Sean Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new hotel. Professional staff. Well maintained comfortable rooms. Good location bars/restaurants/shops/convenience stores close by. Walking distance for many attractions.
Stayed 12 nights in Mar 2023

6/10 Okay

Ik Joong

별로
직원들이 불친절하고 서비스가 별로입니다. 입지(위치)는 시내 중앙이라 관광 동선은 매우 좋은 호텔입니다만, 전반적으로 보통입니다.
Stayed 4 nights in Mar 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic experience!
Stayed 2 nights in Mar 2023

10/10 Excellent

MANTHANA

Stayed 2 nights in Mar 2023

10/10 Excellent

Amira K

Stayed 1 night in Mar 2023

10/10 Excellent

YUTING

Stayed 2 nights in Feb 2023

10/10 Excellent

KYUN WOO

Stayed 7 nights in Feb 2023

8/10 Good

KA MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Jill

Stayed 2 nights in Feb 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did not expect such a nice hotel and room for the price I paid. It was a lot of value for money.
Stayed 2 nights in Feb 2023

10/10 Excellent

Dereck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing!
Stayed 2 nights in Feb 2023

10/10 Excellent

King Chuen

Stayed 2 nights in Dec 2022

10/10 Excellent

MAIKO

Stayed 2 nights in Dec 2022

8/10 Good

MARLIN

Stayed 6 nights in Nov 2022

10/10 Excellent

Minho

Stayed 6 nights in Oct 2022

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2022

10/10 Excellent

linsly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and rooms were beautiful and the staff was very kind and helpful. The hotel was well-located to travel around the city.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
浴室の臭い
部屋そのものは、コンパクトで悪くはなかったのですが、浴室に入った途端に下水のような臭いが。。2泊しましたが、部屋に戻って浴室に入る度、同じ臭いがしました。まだ新しいホテルなのに、びっくり。清掃に入るスタッフの方がこれに気づかないのが不思議です。
Stayed 2 nights in Jun 2022

10/10 Excellent

shugo

Stayed 1 night in Apr 2022

8/10 Good

fujiwara

Stayed 3 nights in Feb 2022

10/10 Excellent

NAKAMURA

Stayed 2 nights in Feb 2022

10/10 Excellent

Hiroko

Stayed 5 nights in Feb 2022

10/10 Excellent

KAMIYA

Stayed 1 night in Feb 2022

8/10 Good

Minako

Stayed 1 night in Jan 2022

10/10 Excellent

Ludovit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I stayed at the Resol Hotel 5 nights.The hotel room felt new,clean,stylish,with clear Japanese design elements.All room lights easily manageable from bed,including blinds.Could darken the room to pitch black anytime of the day. Wonderful stay.Comfortable and elegant.Hotel is located in quiet neighbourhood,yet a few minutes walk from the subway.
Stayed 5 nights in Jan 2022

8/10 Good

Mariko

Stayed 1 night in Jan 2022

8/10 Good

Shiro

Stayed 1 night in Dec 2021

10/10 Excellent

Hiroko

Stayed 2 nights in Dec 2021

8/10 Good

美喜

Stayed 2 nights in Dec 2021