大廳

Dhawa 京都悠洛的評分

4.5 out of 5

評論

9.4

好極了

10 分,有夠讚;374 則評論中有 287 則" "
8 分,不錯哦;374 則評論中有 67 則" "
6 分,一般般;374 則評論中有 14 則" "
4 分,不太好;374 則評論中有 5 則" "
2 分,很糟糕;374 則評論中有 1 則" "

9.8/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

szu-ping

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店就在地鐵站旁邊非常方便,服務人員也相當親切專業,早餐樣式雖然不多但很精緻好吃,飯店環境整體很好,有一股淡淡的香味很舒服
於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月15日回覆
Dear szu-ping感谢您的宝贵评论。非常高兴您对酒店的位置和交通便利性表示满意,我们的位置确实让客人享受到了方便流畅的出行体验。得知您对早餐选择以及西式和日式菜单的赞赏,我们感到非常欣慰。厨师团队每天都在努力创新,为客人提供丰富多样的美味佳肴。再次感谢您的好评,我们期待着您再次光临我们的酒店,为您提供更优质的服务。此致Dhawa Yura Kyoto

10/10 有夠讚

Chi Mee

喜歡:整潔度、住宿環境和硬體和客房舒適度
Kyoto before Xmas
The location of the hotel is very good . Close to train station and the kamo river . The room size is good and has a tatami area for sitting by the window . The shower is strong . Breakfast is good . The gym is a bit small though. I had a couple of morning runs by the river and to the place which is very nice . there are many restaurants and covenient stores near the hotel. There is complimentary coffee n teas n snacks at the lobby.
於 2023 年 12 月住了 4 晚
From Dhawa Yura Kyoto 於 2023年12月20日回覆
Dear Chi Mee,Thank you for sharing such a positive review of our hotel. We are thrilled to learn that you appreciated our prime location near the station, and that you found our facilities to be clean and comfortable. Feedback like yours validates our team's dedicated efforts to maintain high standards of cleanliness and comfort for our guests' satisfaction.If you have any suggestions on how we could enhance our services or facilities for your next visit, please feel free to share them. We always strive for continuous improvement in order to deliver excellent experiences to our guests.It was a pleasure having you as our guest, and we look forward to welcoming you back again in the near future.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

KWAN CHO

於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年12月7日回覆
Dear KWAN CHO,Thank you for your high rating on your feedback. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

MEI KIT LINA

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is convenient for site seeing and the room is clean
於 2023 年 11 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年11月29日回覆
Dear MEI KIT LINA,We highly appreciate you choosing our hotel for your vacation and for giving us a five star rating! We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto

8/10 不錯哦

Chunli

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年11月29日回覆
Dear Chunli,We highly appreciate you choosing our hotel for your vacation. We are pleased that you were fully satisfied with your visit to Dhawa Yura Kyoto. We would love to welcome you back for another exceptional stay next time you're in Kyoto.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Sau Chung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
From Dhawa Yura Kyoto 於 2023年10月10日回覆
Thank you for your glowing review. We are thrilled to hear that you had a GREAT stay with us in Kyoto. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.

10/10 有夠讚

Mingshuang

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 3 月住了 3 晚
Dhawa Yura Kyoto 於 2023年4月22日回覆
Warm greetings from Dhawa Yura Kyoto, and thank you very much for taking your time on giving us a review of your stay experience. We are very much looking forward to welcoming you back again here, in Kyoto. With best regards, Dhawa Yura Kyoto

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff are extremely friendly. Clean, nice location hotel. 100% will come back again.
於 2023 年 1 月住了 6 晚
Dhawa Yura Kyoto 於 2023年3月8日回覆
Thank you very much for staying with us at DHAWA YURA KYOTO. Thank you again for taking the time to share your impressions of your stay with us. We are very honored to receive your compliments on our hotel and glad to hear that your stay was comfortable. We sincerely look forward to your next visit. Regards, DHAWA YURA KYOTO

10/10 有夠讚

Tsz Han

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
與鬧市只是一橋之隔。酒店對面的酒吧非常有特色,附近亦有便利商店,很方便!
Dhawa Yura Kyoto 於 2023年1月2日回覆
Warm greetings from Dhawa Yura Kyoto, and thank you very much for taking your time on giving us a review of your stay experience.We are very much looking forward to welcoming you back again here, in Kyoto.With best regards,Dhawa Yura Kyoto

8/10 不錯哦

Joey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
這間酒店環境舒適寧靜,一直會聞到陣陣香味,令人放鬆,房內設計很有京都感,可惜窗外沒有美麗的風景。 床褥和睡枕非常柔軟,這點使我睡眠質素欠佳。
Dhawa Yura Kyoto 於 2022年12月15日回覆
Thank you very much for staying with us at Dhawa Yura Kyoto and taking the time to share your thoughts on your stay with us. We regret to hear that you could not sleep well with our pillows and matress since they are too soft for you to sleep. We prepare selection of pillows in our hotel. Should you kindly give us another chance that you stay in our hotel property next time, please do not hesitate to contact us for more options of pillow for your comfortable sleep during your stay.With warm regards,

10/10 有夠讚

LIJUN

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
优秀
住宿体验很棒。房间有胶囊咖啡,早餐非常棒,服务员一道道上,服务非常好。房间也非常舒适。性价比高。
於 2022 年 1 月住了 1 晚
Ayako Koga / Guest Experience Manager 於 2022年2月4日回覆
Dear LIJUN -san, Thank you very much for choosing KYOTO YURA HOTEL MGallery as the accommodation of your recent visit to Kyoto. I am truly happy to learn that you had a pleasant stay with us, and your highlight towards our room, amenities, breakfast and the service is highly appreciated. We will keep continuing our heartfelt service and looking forward to welcoming you back in the near future. Best Regards,

8/10 不錯哦

yi

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒吧需要找專業一些的人
於 2020 年 1 月住了 4 晚
Ayako Koga Guest Experience Manager 於 2020年2月8日回覆
Dear yi, Thank you very much for staying with us on your recent visit to Kyoto and sharing your feedback with us. I am glad to read that we were able to offer you a pleasant stay. On the other hand, we regret to learn about your dissatisfaction with the services of our bar. Please contact us when you decide to come back to Kyoto, we are looking forward to welcoming you back soon. Kind Regards, Ayako Koga Guest Experience Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 6 晚
Ayako Koga Guest Experience Manager 於 2019年12月4日回覆
Thank you very much for staying with us on your recent visit to Kyoto, and sharing your review. We are very happy to know that you had a pleasant stay with us. Please contact us when you decide to come back to Kyoto, we are looking forward to welcoming you back soon. Best Regards, Ayako Koga Guest Experience Manager

10/10 有夠讚

Wenyung

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
絕對不後悔的住宿選擇
住宿地點就在三条京阪站旁邊,走路到祇園大約10分鐘,地點非常棒。飯店房間非常棒,軟硬體設備都很好一走進飯店也讓人聞到非常舒服的特殊芳香,是一間令人會再回來住的飯店。
迎賓大廳
房間
於 2019 年 11 月住了 2 晚
Ayako Koga Guest Experience Manager 於 2019年11月28日回覆
Dear Wenyung, Thank you very much for staying with us, and taking your valuable time to share your feedback. We are excited to learn that you like our location, room facilities and original aromas. Please contact us when you decide to come back to Kyoto, and we are looking forward to seeing you again soon! Best Regards, Ayako Koga Guest Experience Manager

6/10 一般般

真實旅客

家庭旅遊
床墊塌陷很嚴重、冷氣對著頭吹很不舒服。 洗澡水強度非常好。 有精油可以拿到房間使用很特別。 交通很方便。
於 2019 年 11 月住了 4 晚
Ayako Koga Guest Experience Manager 於 2019年11月22日回覆
Thank you very much for staying with us, and taking your valuable time to share your feedback. We are very happy to know that you had a pleasant stay, and like our location and original aroma oil. On the other hand, we are disappointed that out bed and air conditioner did not meet your expectations. We have set a topper on the mattress for the guest’s comforts, but if it is necessary, we are able to remove the topper by the request. We apologize for your inconvenience. Please contact us when you decide to come back to Kyoto, and we are looking forward to welcoming you again in the near future! Best Regards, Ayako Koga Guest Experience Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Ayako Koga Guest Experience Manager 於 2019年10月2日回覆
Thank you very much for staying with us, and sharing your review! We are very happy to learn you have a pleasant stay, and very much looking forward to welcoming you back soon. Best Regards, Ayako Koga Guest Experience Manager

8/10 不錯哦

Albert,Taiwan

情侶出遊
喜歡:整潔度、員工素質和設施服務
房間大 床很大 浴室大 乾濕分離 早餐種類選擇少
於 2019 年 9 月住了 4 晚
Ayako Koga Guest Experience Manager 於 2019年9月20日回覆
Dear Albert, Thank you for your kind review of your stay with us. We are pleased to know your overall satisfaction was good but also noted about the feedback of breakfast experience that will share with the relating department for future review. We hope to welcome you back again. Best Regards, Ayako Koga Guest Experience Manager

8/10 不錯哦

真實旅客

於 2019 年 8 月住了 3 晚
Ayako Koga Guest Experience Manager 於 2019年8月21日回覆
Thank you very much for staying with us, and sharing your review! We are very much looking forward to welcoming you again on your next visit to Kyoto. Best regards, Ayako Koga Guest Experience Manager

10/10 有夠讚

Vince

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
夠新、夠乾淨,離三條蠻近的
於 2019 年 7 月住了 2 晚
Ayako Koga 於 2019年8月2日回覆
Dear Vince, Thank you very much for staying with us, and taking your valuable time to share your stay experience. We hope you visited many places around the hotel, and enjoyed the time in Kyoto. We look forward to welcoming you back again. Best regards, Ayako Koga Guest Experience Manager

8/10 不錯哦

Victor,Hongkong

家庭旅遊
喜歡:員工素質
Convenient access as location is close to subway Very helpful receptionist Heavy echo in bath room due to design
於 2019 年 5 月住了 1 晚
Hideki Igarashi - Director of Rooms 於 2019年6月6日回覆
Dear Victor san, Greetings from Kyoto Yura Hotel MGallery! Thank you very much for taking your time to share your stay experience. We are very pleased to know that you had a positive impression towards our receptionists. We believe that service is the most important factor for guest experience, and always do our best to make our guests happy in the lobby. We hope the echo in the bathroom did not bother you much. Our shower booth shuts sounds from outside so that another guest in the bedroom is not bothered by the noise from there. The location is just 1 minutes away from the subway exit, and famous Gion district is only 10 minutes on foot. We do hope you enjoyed dining and shopping experience at Kawaramachi where is just 5 minutes’ walk from our hotel. Please do stay with us once again when you decide to come back to Kyoto. Best regards, Hideki Igarashi Director of Rooms

10/10 有夠讚

Mark

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice boutique property, close to rail, shopping and dining.The lobby bar was also very nice.
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was lovely and located in a great location. There are many dinning and shopping options within walking distance and it is very close to a subway station to travel about the city.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Giuliano

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exceeded expectations
於 2024 年 5 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年5月20日回覆
Dear Giuliano,Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we exceeded your expectations. We're pleased to know that you had an excellent stay with us. We look forward to serving you again soon and promise to continue exceeding expectations on your future visits.Best Regards,Dhawa Yura Kyoto

6/10 一般般

Shankar,South River

情侶出遊
不喜歡:員工素質和設施服務
Our check in process was not to be desired arriving after 12am to be told they don't have housekeeper to put the beds together. The staff that checked dus in didn't put in the effort or were they friendly or considerate that we traveled all day to get there.
於 2024 年 5 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年5月15日回覆
Dear Shankar, South River,We appreciate your time in providing this valuable feedback, and it's regrettable to hear that your check-in experience didn't meet expectations. We continuously strive for excellence, so these concerns will be shared with the team for improvement. Our staff aims to go the extra mile in creating a welcoming atmosphere, and we're sorry to miss this mark during your visit. We want to assure you these are not typical of our standards. We hope to have another opportunity to redeem ourselves and provide the service you expected from us in all areas of your stay.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Vera

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a beautiful hotel! The staff was exceptional and the location was perfect for our visit to Kyoto. Highly recommend.I would definitely stay here again.
於 2024 年 4 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年5月1日回覆
Dear Vera,Thank you for sharing your delightful experience at our hotel. We are thrilled that our dedicated staff and location enhanced your visit to Kyoto. It's encouraging to hear your high recommendation and we're pleased to know you would choose to stay with us again. We await your return, anticipating to provide the same, if not better, remarkable hospitality.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

kenia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful boutique hotel with excellent service close to sight seeing and restaurants.
於 2024 年 4 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年4月23日回覆
Dear kenia,Thank you for your terrific feedback. It is heartening to hear that you enjoyed our prime location, convenient for sightseeing and dining options. We pride ourselves on our exceptional service, so are delighted that it met your expectations. We are constantly improving and your feedback helps tremendously. We would be thrilled to have you stay with us again, to enjoy our beautiful boutique hotel.Best Regards,Dhawa Yura Kyoto

8/10 不錯哦

Rumei

於 2024 年 4 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年5月9日回覆
Dear Rumei,We are thrilled to hear that you had a great experience with us! We appreciate your feedback and are committed to maintaining our high standards. We look forward to welcoming you back for another fantastic stay.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Maria

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property and hotel. Very well located, good food, nice rooms and very clean. Staff and service great.Trule recommended.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年4月9日回覆
Dear Maria,Thank you for your positive feedback. We're delighted to hear you enjoyed your stay, appreciated our convenient location, delectable food, and excellent service. It's always encouraging to hear such commendation. We continuously strive to offer impeccable service and cleanliness. We look forward to welcoming you back on your next visit and hope to continue exceeding your expectations.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Holly

家庭旅遊
喜歡:設施服務
Wonderful location. Walkable to many amazing areas to shop and explore. Service and cleanliness were great.
於 2024 年 4 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年4月9日回覆
Dear Holly,Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed our prime location and cleanliness. Our team constantly strives to deliver excellent service and we appreciate your recognition. We can't wait to welcome you back for another great stay in the near future. We assure you that your next visit will be as memorable as the last one.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Markar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very unique and pleasant design all around.
於 2024 年 3 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年4月17日回覆
Dear Markar,Thank you for your generous feedback. We're thrilled to know that our design stood out and contributed to your delightful stay. Your words are a testament to our commitment to provide a unique and enjoyable experience for our guests. We continuously strive to enhance our ambiance and your input certainly supports this goal. We sincerely hope to have the pleasure of hosting you again in the future.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Kelly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Comfy bed, great water pressure in shower. Convenient to subway. Small shop located right across the street for snacks.
於 2024 年 3 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年4月2日回覆
Dear Kelly,Thank you so much for your 5-star review. We're pleased to hear that you found our beds comfortable and enjoyed our convenient location. It's also great to know our shower met your expectations. We look forward to providing you with the same level of comfort and convenience in the future. Do visit us again next time you're in town.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Brian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年3月28日回覆
Dear Brian,Thank you for your top-rating of our hotel! Although no specific comments were made, your high rating speaks volumes. It's wonderful to see you were pleased with your stay, and we'll continue striving for excellence. We appreciate your feedback and look forward to the chance to serve you again in the future.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Juan,Lafayette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The decor.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年3月16日回覆
Dear Juan,Thank you for your high rating on your review. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best regards,Dhawa Yura Kyoto

8/10 不錯哦

Björn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and quiet hotel. Close to a subway station and the city hall. Friendly and helpful staff. The view from our room was a mixed bag. On the one hand we could see the mountains and a temple, on the other hand, the area right next to the hotel wasn't very pleasant to look at. Coffee at breakfast is just ok, but there's a Nespresso machine along with free candy in the Nest lounge area.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年3月13日回覆
Dear Björn,Thank you for the kind words about our staff and location. We understand the view from your room was somewhat disruptive and your feedback is genuinely appreciated as we strive to provide the best stay for your guests.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

nancy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean. Better-suited for adults (not really for families with children). Loved the ease of walking to the shopping areas and Nikishin market.
於 2024 年 3 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年3月13日回覆
Dear nancy,Thank you for taking the time to share your experience. We're thrilled to hear our location met your expectations. We're continually striving to improve our guest experience to miximize comfort. We look forward to hopefully welcoming you back on your next visit to Japan.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

guy,new york

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel
於 2024 年 3 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年3月7日回覆
Dear guy,Thank you for your glowing review. We are thrilled to hear that you absolutely loved our beautiful hotel. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Aaron

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年3月7日回覆
Dear Aaron,Thank you for your generous review and recommendation. Pleased to hear that you had a positive experience. We hope you'll choose to stay with us again on your next visit for another outstanding experience.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Shakera

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was attentive and place eas clean
於 2024 年 2 月住了 6 晚
From Dhawa Yura Kyoto 於 2024年2月25日回覆
Dear Shakera,Thank you for taking the time to share your experieince. We're thrilled to hear our location and staff met your expectations. We're continually striving to improve our guest experience and recognize guest's needs. We look forward to hopefully welcoming you back on your next visit to Japan.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

Faisal

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would recommend
於 2024 年 2 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年2月25日回覆
Dear Faisal,Thank you for your high rating on your stay review. We are thrilled to be able to make a good impression on you. The team and I look forward to the pleasure of your next visit.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

Laura

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel in a great location. High-end boutique hotel.
From Dhawa Yura Kyoto 於 2024年2月25日回覆
Dear Laura,Thank you for your positive review and the impressive rating. We are pleased to hear that you appreciated our good service and convenient location.We hope to have the pleasure of hosting you once again soon.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and well located
We loved our stay here! Super convenient hotel in the Gion district located right next to a subway. Close to lots of great food and within walking distance of the imperial palace and other attractions. Room was spacious and clean. Opted for the plan with breakfast, which was great. They also had a lounge with coffee and little snacks available at all times. The only thing is that we noticed there was no safe in our room.
於 2024 年 2 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年2月25日回覆
Dear Anonymous guest,Thank you for taking the time to share your experience. We're thrilled to hear that our location and staff service met your expectations. We're continually striving to improve our guest experience and guest's needs.We look forward to hopefully welcoming you back on your next visit to Japan.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

Jeffrey

於 2024 年 2 月住了 4 晚
From Dhawa Yura Kyoto 於 2024年2月21日回覆
Dear Jeffrey,Thank you for choosing our hospitality for your vacation and we are delighted to meet your expectation.We are glad to know that you enjoyed your time here, and we would be honored to have you as our guest again in the future.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

Delaney

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Beautiful hotel, amazing location, really great staff! I wish we had been able to stay here more than one night, and I would definitely go back. The hotel lobby/breakfast room were lovely, and the room itself was very nice and updated (although small - standard for Japan!). The location is right by a metro stop and very walkable. The staff were very friendly and helpful. The breakfast was great too. Highly highly recommend!
於 2024 年 2 月住了 1 晚
From Dhawa Yura Kyoto 於 2024年2月21日回覆
Dear Delaney,We are incredibly grateful and touched by your heartfelt review. Your kind words about our staff really warmed our hearts and we are thrilled to know that they were make your stay special. We will continue to keep our standards high and we can't wait to welcome you back to Dhawa Yura Kyoto the next time you visit Kyoto.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

Brian

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel and service with the basic necessities. Walkable to many things, directly on top of the subway for all other destinations in the city. Rooms are small but clean, modern, and function-able. Hit the hotel bar for a proper before dinner cocktail and finish the evening with a Japanese whiskey at the Comfy Bar directly across the street!
於 2024 年 1 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年2月14日回覆
Dear Brian,Thank you for your glowing review. We are thrilled to hear a great stay with us in Kyoto. Your positive feedback for our prime location, rooms and bar are greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services.We look forward to welcoming you back in the future and providing you with another perfect experience.Best regards,Dhawa Yura Kyoto

10/10 有夠讚

ivonne

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月24日回覆
Dear ivonne,Thank you for your glowing review. We are thrilled to hear that you had a GREAT stay with us in Kyoto. Your positive feedback is greatly appreciated, and we are delighted that we were able to meet your expectations. We value your opinion and will take your comments into consideration as we continuously strive to improve our services. We look forward to welcoming you back in the future and providing you with another perfect experience.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Vanessa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant location close to subway, eating, shopping and cultural attractions. Very comfortable room (albeit cosy) with all amenities you’d hope for. Staff extremely helpful and friendly. Would stay again.
於 2024 年 1 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月24日回覆
Dear Vanessa,Thank you for taking the time to share your experience. We're thrilled to hear our prime location and staff met your expectations! We look forward to hopefully welcoming you back on your next visit to Japan.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Nicole

喜歡:整潔度、設施服務和住宿環境和硬體
Great Hotel and very convenient. Very comfortable beds. Nice room, friendly staff
於 2024 年 1 月住了 5 晚
From Dhawa Yura Kyoto 於 2024年1月15日回覆
Dear Nicole,Thank you for your glowing review of your recent stay at our hotel in Japan! We're thrilled to hear that you had a great experience and that our location and rooms met your expectations. We strive to provide comfortable accommodations in a convenient setting. We appreciate your feedback and will continue to work on improving our services. If you have any specific concerns or suggestions, please feel free to share them with us. We value your input and are committed to making any necessary improvements.We're delighted that you enjoyed your vacation with us and we hope to have the opportunity to welcome you back in the future. Best Regards,Dhawa Yura Kyoto

2/10 很糟糕

Enrique

於 2024 年 1 月住了 3 晚
From Dhawa Yura Kyoto 於 2024年2月14日回覆
Dear Enrique,Thank you for taking the time to review of your experience. We aim to create a memorable experience for all our guests and it's troubling to hear that we missed the mark on some aspects during your stay.In renewing our apologies, I hope that this one stay will not your perception of the hotel and we still hope that in time, we can be of your service again in the future.Best regardsd,Dhawa Yura Kyoto

8/10 不錯哦

Yu Jing

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice clean new hotel walkable to main attractions. Very pricey for a very small room. Bathroom sink is tiny. There are blinds inside glass wall that cannot open. The 2 closets can only fit 6 hangers. The room only has a blind but no curtain so the room is not completely dark at night. I kept my window closed all the time because the view outside was torn down houses.
於 2024 年 1 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月7日回覆
Dear Yu Jing,We appreciate your feedback on our room facilities and are sorry to hear of your discomfort. Our guests' comfort is of utmost importance and we will certainly consider your comments for future upgrades. We hope you enjoyed the other amenities our hotel offers, and would be pleased to welcome you back during your next visit.Best Regards,Dhawa Yura Kyoto

10/10 有夠讚

Jason

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
From Dhawa Yura Kyoto 於 2024年1月7日回覆
Dear Jason,Thank you for your amazing review! We are thrilled to hear that you absolutely loved your stay with us and that it couldn't have been any better. We are glad to know that you enjoyed your time here, and we would be honored to have you as our guest again in the future. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards,Dhawa Yura Kyoto