外觀

11 鏡子設計飯店的評分

3.5 out of 5
11 鏡子設計飯店
34A, Bogdana Khmelnytskogo street, Kyiv

評論

9.6

好極了

10 分,有夠讚;473 則評論中有 394 則" "
8 分,不錯哦;473 則評論中有 64 則" "
6 分,一般般;473 則評論中有 8 則" "
4 分,不太好;473 則評論中有 3 則" "
2 分,很糟糕;473 則評論中有 4 則" "

9.8/10

整潔度

9.8/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.8/10

環保程度

評論

10/10 有夠讚

Fuminori,kashiwazaki city

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Risto

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in Kyiv
This hotel is always amazing! The staff, the food at the restaurant, the rooms - never any complaints!
於 2023 年 9 月住了 3 晚
Kind regards, 11 Mirrors Team 於 2023年10月10日回覆
Dear Risto, Thank you for taking the time to share your warm impressions regarding your recent experience with us at 11 Mirrors Design Hotel. We are looking forward to welcome you back at our hotel during your future trips.

10/10 有夠讚

David

於 2023 年 9 月住了 1 晚
Kind regards, 11 Mirrors Team 於 2023年9月12日回覆
Dear David,Thank you so much for taking the time to leave us so high rating – it is much appreciated. We are looking forward to welcome you again.

10/10 有夠讚

Alp

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
In Restaurant It's only the cocktail menu was not enough for us, but the dishes and service were satisfactory
於 2023 年 8 月住了 4 晚
Kind regards, 11 Mirrors Team 於 2023年9月13日回覆
Dear Alp Kahan,Thank you so much for sharing your feedback regarding your stay with us. We are sending you our best wishes from our charming city and looking forward to welcoming you again here with us at 11Mirrors Design Hotel.

10/10 有夠讚

Sasha

於 2023 年 7 月住了 1 晚
Kind regards, 11 Mirrors Team 於 2023年8月24日回覆
Dear Sasha, thank you so much for your high rating. We are glad to know that you have enjoyed your stay with us. We are looking forward to welcome you again.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Superb experience, very impressive. Beautiful interior. Incredible service. Mishlen level restaurant.
於 2023 年 5 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2023年6月9日回覆
Thank you so much for the review!We are honoured to read your comments and will keep up working on perfecting our hotel and restaurant service. Looking forward to welcome you soon again at 11 Mirrors Design Hotel.Sincerely,Viktoriia PuneikoHospitality Agent

10/10 有夠讚

Boon

於 2023 年 4 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2023年5月1日回覆
Thank you for the feedback! We will be more than happy to welcome you soon again at 11 Mirrors Design Hotel!

10/10 有夠讚

Christopher

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful staff, amazing food, great hotel.
於 2023 年 2 月住了 8 晚
Viktoriia Puneiko, Hospitality Agent 於 2023年3月1日回覆
Dear Christopher,thank you for the warm feedback!We will be more than happy to welcome you soon again at 11 Mirrors Design Hotel.Sincerely,11 Mirrors Team

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing boutique hotel in the heart of Kyiv. Great staff very cool rooms.
Viktoriia Puneiko, Hospitality Agent 於 2022年12月19日回覆
Dear Patrick,Thank you so much for sharing the feedback regarding your recent stay at 11 Mirrors! We are looking forward to welcome you back again soon.Best regards,Viktoriia PuneikoHospitality Agent

10/10 有夠讚

Roger

於 2022 年 2 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2022年2月16日回覆
Dear Roger, Thank you for being our guest at 11 Mirrors Design Hotel. We are happy to know you enjoyed your stay with us and are looking forward to another opportunity of welcoming you again! Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Navon

於 2022 年 1 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2022年1月24日回覆
Dear Guest, Thank you for staying with us at 11 Mirrors Design Hotel! We are looking forward to welcome you soon again. Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Andre gilbert

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年12月31日回覆
Dear Guest, Thank you for being a part of our 11 Mirrors family! We will be more than happy to welcome you at our boutique-hotel again soon. Sincerely, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Vadim

於 2021 年 12 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年12月28日回覆
Dear Vadim, Thank you for the high ratings towards the recent stay with us at 11 Mirrors Design Hotel! It wil be our pleasure to welcome you again at our boutique-hotel in the nearest future. Warmest regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Omar

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Design, cleanliness, food was amazing,
於 2021 年 12 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年12月21日回覆
Dear Omar, thank you for the feedback on your recent experience at 11 Mirrors Design Hotel! We are so honoured to read guests` comments and know you were entirely satisftied with the service provided. Looking forward to have another opportunity of providing you with a top notch accommodation experience! Sincerely, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Risto

商務旅客
喜歡:整潔度、員工素質和客房舒適度
Best Hotel in Kyiv
This is our favourite hotel in Kyiv. We keep coming back to it whenever visiting the city. The service is absolutely first class, the rooms are excellent and the restaurant food delicious.
於 2021 年 12 月住了 3 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年12月20日回覆
Dear Risto, It is very honorable for us to read this your warm review regarding the accommodation experience you had at 11 Mirrors. We are happy to get these compliments on excellent rooms, high-quality service and delicious food offered at 11th floor. Thank you for being our loyal guest! We are looking forward to welcome you at 11 Mirrors Design Hotel many times more in the nearest future. Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

James

於 2021 年 12 月住了 3 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年12月13日回覆
Dear James, Thank you for the high ratings regarding your resent stay at 11 Mirrors Design Hotel! It will be our pleasure to welcome you as our guest lots of times more in the nearest future. Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Beverley

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
November 2021
Our stay was great staff were incredibly helpful and rooms were fantastic!
於 2021 年 11 月住了 3 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年12月1日回覆
Dear Beverley, Thank you for sharing this wonderful review about your recent stay at 11 Mirrors Design Hotel! We are so honoured to have your compliments towards our professional staff, who is always at the guests` disposal for helping on various requests. It will be our absolute pleasure to welcome you again at our design hotel during your next trips to Kyiv. Warmest regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

於 2021 年 11 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月19日回覆
Dear Guest, thank you for the review and high marks regarding your recent stay at 11 Mirrors Design Hotel! We are looking forward to welcome you again in the nearest future. Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Morten

於 2021 年 11 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月15日回覆
Dear Morten, Thank you for such high ratings. We are happy to know that you have enjoyed your stay with us and are looking forward to welcome you again. Kind regards, Viktoriia Puneiko Hospitality Agent

10/10 有夠讚

Jeffrey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff that provided attentive service. Clean, nice views, overall great stay.
於 2021 年 11 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月15日回覆
Dear Jeffrey, Thank you for finding time to share your feedback regarding your stay 11 Mirrors! We are happy to know you enjoyed the views and cleanliness, whereas our friendly and helpful staff managed to provide you with a high-quality service. Looking forward to welcoming you more and more times in the nearest future. Sincerely, Viktoriia Puneiko Hospitality Agent

10/10 有夠讚

Walter

於 2021 年 11 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月15日回覆
Dear Walter, thank you for sharing these high ratings on the recent accommodation experience you had at 11 Mirrors Design Hotel. We are looking forward to welcome you again during the next trips to Kyiv! Best regards, Viktoriia Puneiko Hospitality Agent

10/10 有夠讚

Dimitri

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The very best thing I liked was the entire staff especially the front dest ladies and Rita for being very kind in answering all my questions and recommendations to where and go eat.
於 2021 年 10 月住了 4 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月8日回覆
Dear Dimitri, First of all, let us thank you for sharing this wonderful review on the recent experience you had at 11 Mirrors Design Hotel! We are extremely grateful for your mentioning the helpful and professional staff of ours. Be sure that Rita is very pleased with your kind words =) Our guests are our main priority, so knowing you enjoyed staying with us - is the best reward for us. We are looking forward to welcome you again at 11 Mirrors during your next trips to Kyiv! Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Franz-Wilhelm

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 3 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月4日回覆
Dear Guest, Thank you for such high ratings. We are looking forward to welcome you again at 11 Mirrors Design Hotel. Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Felippe

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel. Food was excellent and the service was amazing. 5 Star!
於 2021 年 10 月住了 4 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年11月2日回覆
Dear Felippe, thank you so much for the review! Your highlights warm our souls, as we work very hard for providing excellent service and amazing food options to our guests. We will be more than happy to welcome you again at 11 Mirrors Design Hotel! Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

ruchi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was lovely they did everything to make my stay very pleasant!!
於 2021 年 10 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年10月27日回覆
Dear Guest, Thank you so much for the review! Our whole team is excited to read your warm comments regarding the stay. We always go above and beyond to assure the satisfaction of our guests, so it is very motivating to know you appreciate it. We are looking forward to welcome you again at 11 Mirrors Design Hotel. Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Mirna

於 2021 年 10 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年10月26日回覆
Dear Guest, Let us thank you for the high marks regarding your stay t at 11 Mirrors Design Hotel! We will be happy to welcome you back during your next visits to Kyiv. Best regards, Viktoriia Puneiko, Hospitality Agent

8/10 不錯哦

Claudio

於 2021 年 10 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年10月25日回覆
Dear Claudio, Thank you for the ratings regarding your stay! We are looking forward to welcome you again. Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Mehmet Tolgay

於 2021 年 9 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年10月4日回覆
Dear Guest, Thank you so much for sharing such high marks regarding the stay you had with us at 11 Mirrors Design Hotel. It was our pleasure to host you. We are looking forward to welcome you back at our boutique-hotel. Sincerely, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月20日回覆
Dear Guest, Let us thank you for the high marks regarding your experience of being our guest at 11 Mirrors Design Hotel! We will be honored to welcome you back during your next visits to Kyiv`s capital. Best regards, Viktoriia Puneiko, Hospitality Agent

8/10 不錯哦

Eric

於 2021 年 9 月住了 6 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月20日回覆
Dear Eric, Thank you for sharing your impressions after staying at 11 Mirrors Design Hotel. We are looking forward to welcome you back at our boutique-hotel! Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Ahmed

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very very friendly staff . Helpful and always at your service. Amazing room view Excellent roof top bar
於 2021 年 9 月住了 5 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月20日回覆
Dear Ahmed, Thank you for finding time to share these wonderful impressions after staying at 11 Mirrors Design Hotel! We are happy to know you enjoyed the Rooftop Bar, spacious rooms with amazing city view, helpful and friendly staff, who is always at our guests` disposal. We will be more than happy to welcome you again at 11 Mirrors Design Hotel during your next trips to Kyiv! SIncerely, Viktoriia Puneiko, Hospitality Agent

8/10 不錯哦

Claudio

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kiev 2
於 2021 年 9 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月9日回覆
Dear Claudio, thank you for your ratings regarding your recent stay. We are looking forward to welcome you again. Best regards, Viktoriia Puneiko, Hospitality Agent

8/10 不錯哦

David

於 2021 年 9 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月16日回覆
Dear David, Thank you for sharing your ratings on the recent accommodation experience you had with us at 11 Mirrors Design hotel. We will be happy to welcome you back during your next trips to Kyiv. Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Margeir

於 2021 年 9 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月16日回覆
Dear Guest, thank you for such high ratings regarding your recent stay with us at 11 Mirrors Design Hotel! We are looking foward to welcome you again at our boutique-hotel during your next visits to Kyiv. Sincerely, Viktoriia Puneiko, Hospitality Agent

8/10 不錯哦

Claudio

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kiev
於 2021 年 9 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月6日回覆
Dear Claudio, Thank you for the ratings regarding your stay! We are looking forward to welcome you again. Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Dmytro,Kharkov

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel's perfect!
於 2021 年 9 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月6日回覆
Dear Dmytro, Thank you for being our guest at 11 Mirrors Design Hotel. It is our pleasure to read your warm comment. We will more than happy to welcome you back at our boutique hotel next time you visit Kyiv! Kind regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

Jennifer

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing!
This place is stunning and the rooms are quite large. The service is unbelievable as the front desk staff and the bellmen treat you with the upmost respect. Certainly one of the best cocktails and food at the rooftop bar with 5 star service there too. If you’re coming to Kyiv and can’t afford this hotel at least make a visit to the restaurant.
於 2021 年 8 月住了 1 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年9月1日回覆
Dear Jennifer, On behalf of our team let me thank you for sharing this magnificent review regarding the memorable stay you had with us at 11 Mirrors Design Hotel! We are very pleased to know you enjoyed our high-quality service along with accommodating and helpful staff, spacious rooms and delightful gastronomic experience at 11 Mirrors Rooftop Restaurant & Bar. We are looking forward to another opportunity of welcoming you back at our boutique hotel! Warmest regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ich war drei Nächte mit meiner Tochter in einem sehr schönen, extrem sauberen Zimmer, mit perfektem Essen, hilfsbereitem Personal. Das Zimmer und das ganze Hotel sind sehr geschmackvoll eingerichtet. Das Zimmer war perfekt ruhig, man hörte kein Geräusch von aussen und fühlte sich wie zu Hause. Meiner Meinung nach absolut seinen Preis wert. Wir kommen sehr gerne wieder. Vielen Dank für den sehr gelungenen Aufenthalt. Liebe Grüsse Julia und Linda Hutsch
於 2021 年 8 月住了 3 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年8月23日回覆
Dear Julia and Linda, thank you so much for sharing your experience after staying with us at 11 Mirrors Design Hotel! It is an absolute honour for us to read your warm comments towards our helpful staff, cozy and stylish rooms and perfect food at 11 Mirrors Rooftop Restaurant & Bar. We will be more than happy to welcome you again at our hotel for the provision of even more memorable accommodation experience. Warmest regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hôtel ; très bien situé ; calme; cuisine super 👍 ; personnel efficace, compétant, et chaleureux ; je recommande cette hôtel ! Je suis cliente depuis 2016 , je recommande !
於 2021 年 7 月住了 2 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年8月4日回覆
Dear Guest, We are so honoured to read your warm comments regarding the accommodation experience you had at 11 Mirrors Design Hotel. Your recommendation is a great motivation for the whole team! We are looking forward to welcome you again soon. Sincerely, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Food was delicious
於 2021 年 7 月住了 3 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年7月19日回覆
Dear Guest, We appreciate you sharing the review about the recent stay you had at 11 Mirrors Design Hotel! Looking forward to welcome you in our boutique hotel again. Sincerely, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have been to many hotels around the world and this hotel is truly my favourite. The room was nice and all of the details are well thought. The hotel staff was very friendly and accommodating. All of the meals at the restaurant were delicious. I highly recommend staying in the hotel - it’s a gem.
於 2021 年 7 月住了 2 晚
Kateryna Krykun, Hospitality Agent 於 2021年7月14日回覆
Dear Guest, Thank you for taking time and sharing this wonderful review regarding the experience you had with us at 11 Mirrors Design Hotel. We are extremely grateful to receive your kind impressions on our staff, maintenance of rooms and delicious meals at 11 Mirrors Rooftop Restaurant & Bar. We are looking forward to another opportunity of welcoming you back! Best regards, Kateryna Krykun, Hospitality Agent

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Es un gran hotel el mejor de Kiev, moderno, elegante y muy funcional un gran hotel para turistas o para visita de trabajo.
於 2021 年 6 月住了 5 晚
Kateryna Krykun Hospitality Agent 於 2021年7月6日回覆
Dear Guest, Thank you so much for sharing your positive experience with us. We are sincerely happy to know that everything was great during your stay. We are looking forward to welcome you again. Kind regards, Kateryna Krykun Hospitality Agent

10/10 有夠讚

Anh-Tuan

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Parfait
Toujours un accueil au top… On se sent comme à la maison
於 2021 年 6 月住了 4 晚
Viktoriia Puneiko, Hospitality Agent 於 2021年8月17日回覆
Dear Anh-Tuan, thank you for being our guest at 11 Mirrors Design Hotel. Your warm words motivate us to work harder, so we could assure more and more comfort to our dearest guests. Looking forward to welcome you again at our hotel! Best regards, Viktoriia Puneiko, Hospitality Agent

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very courteous and helpful. The food in the rooftop restaurant was outstanding.
於 2021 年 6 月住了 4 晚
Kateryna Krykun, Hospitality Agent 於 2021年6月28日回覆
Dear Guest, Thank you for taking the time to share your warm impressions regarding your recent experience with us at 11 Mirrors Design Hotel. We are looking forward to welcoming you back in the nearest future. Kind regards, Kateryna Krykun, Hospitality Agent

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👌👍
於 2021 年 5 月住了 5 晚
Kateryna Krykun, Hospitality Agent 於 2021年6月8日回覆
Dear Guest, Thank you for your high ratings regarding your stay. We are looking forward to welcome you again. Kind regards, Kateryna Krykun Hospitality Agent

10/10 有夠讚

Risto

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best Kyiv Hotel
Favourite hotel in Kyiv! Always perfect service!
於 2021 年 5 月住了 1 晚
Kateryna Krykun Hospitality Agent 於 2021年6月4日回覆
Dear Risto, Thank you so much for sharing such an amazing review here on Hotels.com. We are so happy and feel proud with your recognition 11 Mirrors Design Hotel as "favourite hotel in Kyiv". We do appreciate you loyalty to our hotel and we are always so happy to welcome you. Kind regards, Kateryna Krykun, Hospitality Agent

8/10 不錯哦

真實旅客

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Classy nice great view great breakfast
於 2021 年 5 月住了 6 晚
Kateryna Krykun Hospitality Agent 於 2021年6月1日回覆
Dear Guest, Thank you for sharing your 11 Mirrors Design Hotel’s experience here on Cheap Tickets. We are happy to know that you have enjoyed your stay with us. We are looking forward to your new visit to our hotel. Kind regards, Kateryna Krykun, Hospitality Agent

10/10 有夠讚

Yerzhan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 1 晚
Kateryna Krykun, Hospitality Agent 於 2021年5月26日回覆
Dear Yerzhan, Thank you for your high ratings. We are happy to know that you have enjoyed your stay. Once again thank you for choosing us and we will be happy to welcome you back at 11 Mirrors Design Hotel in the nearest future. Kind regards, Kateryna Krykun Hospitality Agent

8/10 不錯哦

Filippo

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Modern hotel in central position
Modern hotel in a central position. Tsum shopping centre just 5min. walk. Room clean and comfortable. A tea maker is missing and is needed for 5* hotel. Breakfast really excellent , except espresso coffee to be improved. Lift too low and waiting time too long. Staff polite
於 2021 年 4 月住了 3 晚
Kateryna Krykun Hospitality Agent 於 2021年5月5日回覆
Dear Filippo, thank you very much for taking the time to share your valuable experience regarding your recent stay at 11 Mirrors Design Hotel here on expedia.com. We are happy to know that you had a wonderful stay with us, enjoying central hotel location, our clean and comfortable room, our delicious breakfasts and excellent service provided by our helpful & polite staff. Regarding your comment about tea maker, we would like to inform you that it can be provided upon a request to our reception. Please note your comment about espresso coffee has been shared to our F&B department. We wish you many wonderful travelling experiences ahead and hope to welcome you again at 11 Mirrors Design Hotel. Kind regards, Kateryna Krykun Hospitality Agent

10/10 有夠讚

Avely

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very friendly, courteous and accommodating staff! Very convenient and beautiful boutique hotel.
於 2021 年 4 月住了 1 晚
Kateryna Krykun Hospitality Agent 於 2021年5月5日回覆
Dear Avely, we would like to thank you for taking the time to share your warm impressions following recent visit to 11 Mirrors Design Hotel. It is very kind of you to mention our friendly & courteous, accommodating staff in your review. We are incredibly lucky to have a team of professionals, who always strive to provide our guests with an exceptional hospitality and top-notch services. Please be assured your compliments have been already shared with our entire team. We would love to welcome you back to 11 Mirrors Design Hotel in the nearest future. Kind regards, Kateryna Krykun Hospitality Agent