室外游泳池

希爾頓古晉大飯店的評分

5 out of 5
希爾頓古晉大飯店
1 Jln Tunku Abdul Rahman, Kuching, Sarawak

評論

8.4

非常好

10 分,有夠讚;627 則評論中有 247 則" "
8 分,不錯哦;627 則評論中有 266 則" "
6 分,一般般;627 則評論中有 65 則" "
4 分,不太好;627 則評論中有 34 則" "
2 分,很糟糕;627 則評論中有 15 則" "

8.4/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

7.0/10

環保程度

評論

2/10 很糟糕

Yen Fu

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 3 晚

4/10 不太好

Yen Fu

商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
Old history
Very old building
於 2021 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
住宿房間乾淨,地點很好,雖然有一晚不是給我預定的河景房,但是反應之後有給我們換房了,值得入住。
於 2019 年 8 月住了 5 晚
Valerie 於 2019年8月27日回覆
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon.

10/10 有夠讚

KL,China

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent View, staff very friendly and kind. You guys did the great job.
於 2019 年 7 月住了 4 晚
Val 於 2019年7月12日回覆
Thank you for your positive feedback. We hope to see you again in near future.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很舒適,地點離唐人街、大伯公廟等景點很近,距離砂勞越河畔也很方便。
於 2019 年 4 月住了 2 晚
Hamish Watts 於 2019年5月6日回覆
Dear Valued Guest, Thank you for leaving us with a review of your stay. I am thrilled to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

8/10 不錯哦

SHYH YAM

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地点很好,隔音设备要改进
於 2019 年 3 月住了 1 晚
Hamish Watts 於 2019年3月27日回覆
Dear SHYH YAM, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
Hamish Watts 於 2019年2月3日回覆
Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

10/10 有夠讚

TINGKUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
距離市區近,生活機能良好
於 2019 年 1 月住了 2 晚
Hamish Watts 於 2019年1月18日回覆
Dear TINGKUAN, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you found our hotel's location to your liking. I look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

10/10 有夠讚

WENCHIH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置佳
旅館地理位置佳,櫃台服務親切,用餐購物方便,河濱景觀亮眼,Wifi 速度夠快,客房乾淨寬敞,衛浴泡澡舒適。
於 2018 年 11 月住了 2 晚
Hamish Watts 於 2018年11月29日回覆
Dear WENCHIH, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you found our hotel's facilities to your liking. I look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

8/10 不錯哦

Y,HONG Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location. Close to shops. Nice river view. Facilities although a bit used but sufficient. Staff are friendly. Taxi support to airport and other spots very good.
於 2018 年 11 月住了 3 晚
Hamish Watts 於 2018年11月23日回覆
Dear Y, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Kuching again soon. Sincerely, Hamish Watts General Manager

8/10 不錯哦

CHUN CHANG,Taiwan

喜歡:整潔度、員工素質和住宿環境和硬體
房間設備老舊要更新
房間設施陳舊,免費WiFi超慢,櫃臺Check in人員漂亮親切,門房人員會主動搬運行李,有泳池,早餐還好吃,房客停車免費。
於 2018 年 5 月住了 1 晚
Hamish Watts 於 2018年6月8日回覆
Dear CHUN CHANG, Thank you for leaving us with a review. I am pleased to note that our team members have left a positive impact on your stay and that you loved the breakfast spread at Waterfront Cafe. I look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
衛浴老舊未更新
Hamish Watts 於 2018年4月23日回覆
Dear Valued Guest, Thank you for leaving us with a great review. I hope you've had a great stay here and look forward to welcoming you back to Hilton Kuching again. At your service, Hamish Watts General Manager

10/10 有夠讚

lei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店位置和泳池都特别棒,房间设施有点点旧了。
於 2018 年 3 月住了 3 晚
Hamish Watts 於 2018年3月24日回覆
Dear lei, Thank you for taking the time in leaving us with a review. I am happy to note that you found our hotel location convenient and that you enjoyed our swimming pool. Hoping to welcome you back to Hilton Kuching soon.

8/10 不錯哦

Yen-Chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適方便的酒店
早餐好吃,房間乾淨寬敞,鄰近河邊景色優雅,但河邊商家營業到凌晨,音樂聲很吵⋯
於 2017 年 10 月住了 2 晚

8/10 不錯哦

Tzuching

喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Wifi 很慢很慢很慢,洗澡水量的非常小
於 2017 年 8 月住了 4 晚

10/10 有夠讚

hiuhon

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
staff r friendly and helpful , really help us to solve many problems, the spa is in a good price n quality.
於 2017 年 7 月住了 4 晚
Dear Guest Thank you for your favourable review of our property following your stay with us. All of us at the Hilton Kuching can't wait to welcome you back again soon. At your service, Hamish Watts

8/10 不錯哦

VICTOR,TAIWAN

喜歡:整潔度和客房舒適度
CONFORTABLE
NOT BAD, ONLY THE KEY WON'T ACT CORRECTLY AND MUST GO DOWNSTAIRS TO ASK STAFFS TO OPEN DOOR FOR ME.
Hamish Watts 於 2017年5月12日回覆
Dear Guest Thank you for your kind review. I am sorry to read that your key did not work and caused you the inconvenience to go to the front desk for assistance. Please accept our sincere apologies for the hassle and inconvenience caused. We hope to welcome you back again soon. At your service, Hamish Watts

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

MIN LING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice front desk guys especially the guy call Ritman, thank you his excellent help

4/10 不太好

patrick,香港

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Disappointed vacation, breathtaking feeling
1. Upon arrival, the hotel's shower is only available in energy-saving color models, can not be used in the head. 2. In the past few days to stay, the evening fire, the final confirmation is that other residents in smoking cigarettes caused during the period without any staff to provide assistance to my family and neighbors stunned. 3. Room shower supplies, poor quality. 4. The room does not have any paper, stationery. 5. Newspaper error English version

8/10 不錯哦

Cheng long

喜歡:員工素質、住宿環境和硬體和客房舒適度
Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience and for your generous ratings. We are happy to hear you have had an enjoyable stay. We look forward to servicing your travel needs at Hilton Kuching should you return to this area. At your service, Hamish Watts General Manager Hilton Kuching

8/10 不錯哦

Cheng long

喜歡:員工素質、住宿環境和硬體和客房舒適度
Hilton Kuching 於 2016年7月4日回覆
Warm greetings from Hilton Kuching. Just wanted to thank you for choosing to stay with us. It is our greatest pleasure to have you as our honoured guest. We hope you will return to stay with us should your travels bring you back this way. At your service, Hamish Watts General Manager Hilton Kuching

8/10 不錯哦

PENG,广东

喜歡:整潔度、員工素質和住宿環境和硬體
硬件需及时更新
水龙头和空调,严重导致酒店扣分!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店整潔舒服
酒店整潔舒服, 設備充足, 地點很好, 可以步行至旅遊景點

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整潔舒適, 酒店地點優越
酒店整潔, 整體感覺很舒服, 酒店地點優越, 臨近就是TOP STOP FOOD CENTER, 唐人街, SPRING, 步行也到, 很方便.
Hilton Kuching 於 2016年5月20日回覆
Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel convenient and our facilities and services to your satisfaction. It was a great pleasure to have you as our guest and we look forward to have the opportunity to welcome you back next time you visit Hilton Kuching. At your service, Hamish Watts General Manager Hilton Kuching

8/10 不錯哦

SHU YI,台灣

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的房間景色,可以見到砂勞越河及國會議堂,早餐的水果尤其是柳橙,切的很怡人,很方便食用,但若是能有培根,就再好不過了,在大廳遇到很親切的服務人員,連大廳外排班的人員也很親切,我在外面等個司機來接,他們很熱切幫我用當地語言聯絡司機抵達時間,客房總是能在我回房時,清潔乾淨,只是,換了吹風機位置,讓我找了一回,很不錯的經驗,下次再到古晉,依然會選擇這間飯店。

8/10 不錯哦

YA-LING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度
平價的飯店,平價的設備
飯店的服務相當好,但是設備的乾淨度有很大的調整空間。房間有點小,早餐算是很豐盛。浴室是清潔度最需改善的地方。

8/10 不錯哦

PENG

喜歡:整潔度
All the staff are friendly and
All the staff are friendly and Service is good except Check-in counter staff (Miss Jasmine). Miss Jasmine have no patient and not friendly enough. When I check-in and asked her about which counter to check-in, she replied me that I am in the correct counter. I wait for her and I saw others person check-in at others counter. Then I asked her again that whether I am in the correct counter. She replied me that I have to be PATIENT in high tone.

8/10 不錯哦

Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
The river view. The excellent breakfast buffet. The friendly, helpful staff. Convenient for sampan trips across the river to catch up on Sarawak’s history dating from the White Rajahs’ era.
於 2024 年 4 月住了 3 晚
Hilton Kuching Team 於 2024年5月2日回覆
Dear Kathleen,Thank you for taking a moment to share your experience staying with Hilton Kuching. We are pleased to hear that you enjoyed our breakfast buffet and appreciate our team member's friendly and helpful gestures. We are glad that you found it convenient to cross the river and discover the unique of Sarawak's history. We appreciate your overall feedback and hope to have the opportunity to welcome you back to our hotel in the not too distant future. Sincerely, Hilton Kuching Team.

8/10 不錯哦

Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
Great breakfast buffet. The airconditioning in my room needs servicing - I turned it to 18 and it was still warm. I therefore did not sleep well. Shame the Riverview café had tinted windows, which prevented one from looking out onto the lovely river view outside. Overall, the hotel was dark and it did not give one a welcoming feeling.
於 2024 年 2 月住了 4 晚
HIlton Kuching Team 於 2024年3月11日回覆
Dear Kathleen,Thank you for taking a moment to share your experience staying with Hilton Kuching.We are pleased to hear that you enjoyed our breakfast buffet. We apologize for the inconvenience caused by the air conditioning in your room, and we have shared your feedback with our team.We appreciate your overall feedback and hope to have the opportunity to welcome you back to our hotel in the not too distant future.Sincerely, Hilton Kuching Team.

2/10 很糟糕

Yooshik

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
HIlton Kuching Team 於 2024年3月11日回覆
Dear Yooshik,Thank you for taking a moment to share your experience and rating of your stay with Hilton Kuching. We regret to have found that you rated us 2 out of 10. Please accept our sincere apologies for any inconveniences caused.Thank you again for your feedback. We hope you will consider staying with us again in the future.Sincerely, Hilton Kuching Team.

8/10 不錯哦

Dennis

喜歡:整潔度、員工素質和住宿環境和硬體
quite nicely renovated, but the toilet was WAY too small for 2 persons, unlike the previous toilets. so narrow it was impossible for 2 persons to stand inside.
於 2024 年 1 月住了 2 晚
Hilton Kuching Team 於 2024年3月11日回覆
Dear Dennis,Thank you for taking a moment to share your experience staying with Hilton Kuching. We are pleased to hear you found the overall experience to your liking. We apologize for any inconvenience caused during your stay, we'll take into consideration on improving this aspect to ensure a more comfortable stay for our guests in the future. Thank you again for sharing your feedback, we look forward to welcoming you again soon. Sincerely, Hilton Kuching Team

10/10 有夠讚

Kah Hoe

於 2023 年 12 月住了 2 晚
HIlton Kuching Team 於 2024年3月11日回覆
Dear Kah Hoe,Thank you for taking a moment to share your rating and feedback. We are pleased to hear that you found the overall experience to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely, Hilton Kuching Team

10/10 有夠讚

Richard

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Christmas weekend family holiday
Was expecting busy and crowd bcos of Christmas weekend. Pleasantly surprised it was not so. Had good personalised services by concierge
於 2023 年 12 月住了 4 晚

10/10 有夠讚

LEE WEI

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great room, very comfortable. good customer service and the breakfast is awesome.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Rhona

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

JONG MIN

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Song Kheun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel with river view.
Hotel comfortable but a bit dated. Good location.
於 2023 年 9 月住了 2 晚
Hilton Kuching Team 於 2023年9月18日回覆
Dear Song Kheun, Thank you for making us your hotel of choice and letting us know your invaluable thoughts. We are delighted to learn that you have found our location to be quite convenient. We sincerely apologize for the inconvenience that occurred during your stay. Kindly be assured that we are currently going under renovation process and that we are looking forward to welcoming you again soon for an improved experience.

10/10 有夠讚

KAZUO

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
フレンドリーなスタッフ対応。部屋も清潔、静かで、部屋のソファーチェアがとても心地よい座り心地です。カフェ、飲食店も徒歩圏内に沢山有って、便利な立地です。
於 2023 年 8 月住了 1 晚
Hilton Kuching Team 於 2023年8月22日回覆
Dear Kazuo, We are elated to receive your kind words and learn that you enjoyed your most recent stay and found our proximity to nearby attractions to your kind preference. We look forward to welcoming you again soon.

4/10 不太好

Rebecca

情侶出遊
喜歡:整潔度
不喜歡:員工素質
Started off lovely. Room nice and freshly renovated. A little noisy as work was still being completed. Breakfast was ok. Went down hill the night we had dinner at the hotel. It was a wagyu night. I have never in my life seen anything so bad. Unsure how they even managed to make the meat so wrong. Topped off by the staff bringing the wrong bottle of wine three times. And once looking it up the wine was $9.00 online and the Hilton charged us $150 AUD The dinner was beyond the worst food I have ever eaten. Beyond disappointed.
於 2023 年 7 月住了 2 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Rebecca,Thank you for taking your time to share your invaluable review. As a brand that constantly focuses on delivering heartfelt experiences to our guests, we regret that you have experienced such inconveniences. We have noted your disappointment and we will be taking steps to welcome you again soon for an improved stay.

8/10 不錯哦

Sachin

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
Great view of Sarawak river from the room
於 2023 年 7 月住了 2 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Sachin,We are pleased to receive your kind 8/10 rating and that you found our view to your liking. We hope that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 有夠讚

Celine

於 2023 年 2 月住了 3 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Celine,Thank you for the wonderful full rating. We are glad to learn that you enjoyed your most recent stay. We look forward to welcoming you again soon!

10/10 有夠讚

Alven

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 6 月住了 2 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Alven,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 有夠讚

Ser Cheng

於 2023 年 6 月住了 1 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Ser Cheng,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Hilton Kuching 於 2023年7月27日回覆
Dear guest,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 有夠讚

Robin,Albion

於 2023 年 6 月住了 1 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Robin,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad to learn that you enjoyed your stay. We look forward to welcoming you again soon!

10/10 有夠讚

Mohammed Aiman Rashad

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Complete with great facilities. Just need to do some renovations on some of them e.g.swimming pool etc.
於 2023 年 6 月住了 1 晚
Hilton Kuching 於 2023年7月27日回覆
Dear Mohammed Aiman,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We sincerely admire your understanding on the currently undergoing renovation work. Kindly be assured that we will be showcasing a brand-new experience in the near future. We look forward to welcoming you again soon.

10/10 有夠讚

Robin,Albion

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Chambre spacieux avec une belle vue sur la rivière
於 2023 年 5 月住了 4 晚
Hilton Kuching 於 2023年7月25日回覆
Dear Robin,Thank you for making Hilton Kuching your hotel of choice during your most recent trip. We are glad that you enjoyed your stay, and we look forward to welcoming you again soon!