2 座室外游泳池，開放時間為 8:00 至 20:00，提供泳池遮陽傘和日光浴躺椅
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關丹凱悅渡假村的評分

5 out of 5
關丹凱悅渡假村
Telok Chempedak, Kuantan, Pahang

評論

8.6

有夠讚

10 分，有夠讚；551 則評論中有 262 則" "
8 分，不錯哦；551 則評論中有 198 則" "
6 分，一般般；551 則評論中有 53 則" "
4 分，不太好；551 則評論中有 27 則" "
2 分，很糟糕；551 則評論中有 11 則" "

8.4/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Ming Hsiu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Mira Karulzaman 於 2023年7月22日回覆
Thank you for planning your stay with Hyatt Regency Kuantan Resort. We will be welcoming you back to our resort!

4/10 不太好

Siew kah

於 2022 年 5 月住了 1 晚
Farhana Nabila 於 2022年6月11日回覆
Thank you for your feedback. We will be addressing your concerns.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
整體不算差，但不感覺有到五星級飯店的水準，尤其早餐的效率太差，有很多地方可再進步
於 2020 年 9 月住了 2 晚

6/10 一般般

真實旅客

喜歡：設施服務
於 2020 年 3 月住了 3 晚
INN 於 2020年5月8日回覆
Dear Valued Guest, Thank you for your feedback. May we know which areas that requires an improvement? we will address the issue in order to improve our service quality in the future.

8/10 不錯哦

Ting Wan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 2 晚
INN 於 2019年9月6日回覆
Dear Valued Guest, Thank your for your warm feedback. We are looking forward to welcome you again to our property. Have a nice day!

10/10 有夠讚

Hsu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Anything all great, especially all the staff
The employee’s service and attitude both great, facility also great. But weather not good:(
於 2018 年 12 月住了 1 晚
Admin 於 2019年1月29日回覆
Dear Valued Guest, thank you for your review and for your patronage; we are glad to know that you enjoy your stay with us. We are looking forward to welcome you on your next stay with us. Have a nice day!

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
酒店有些老，不過很寬敝

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Hotel
a little expensive in that city,

8/10 不錯哦

Siegfried

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Zimmer groß und sauber. Personal freundlich und hilfsbereit. Strand sauber. Kosten für Frühstück teurer als in Las Palmas im 4 Sterne Hotel. Auswahl und Geschmack sind Ordnung. Tolle Aussicht dafür aber zu warm, weswegen wir nur zweimal dort gefrühstückt haben. Mit Grab kann man relativ günstig in die Innenstadt fahren, z.B. zur East Coast Mall. Die Außentemperaturen sind zu heiß (gefühlt 35 Grad Celsius). Dies bedeutete für mich und meine Frau außer Schwimmen keine Aktivitäten. Die Wassertemperatur ist für mich persönlich zu warm. Meiner Frau hat es Spaß gemacht, da es oft so gut wie keine Wellen gibt. Es sind auch genügend Pools vorhanden. Nicht geeignet jedoch für Menschen, die keine Kinder mögen. Ausflüge haben wir keine unternommen, da wir schon mehrfach in Malaysia waren und auch schon eine Rundreise gemacht haben.
於 2024 年 4 月住了 10 晚
Farhana Nabila 於 2024年5月5日回覆
Dear Guest, Thank you for your great feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Incredible location, picture postcard outlook!
於 2024 年 4 月住了 1 晚
Farhana Nabila 於 2024年5月2日回覆
Dear Guest, Thank you for your great feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Faisal

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and clean property.
於 2024 年 4 月住了 1 晚
Farhana Nabila 於 2024年5月2日回覆
Dear Guest, Thank you for your great feedback. Wishing you a pleasant stay with us!

8/10 不錯哦

Magdalene

喜歡：整潔度、員工素質和住宿環境和硬體
Love the pool and beach. Food wise at the restaurant, need to improve.
於 2024 年 3 月住了 3 晚
Farhana Nabila 於 2024年3月31日回覆
Dear Guest, Thank you for your great feedback. Wishing you a pleasant stay with us!

8/10 不錯哦

Wolfgang

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Frühstück am Meer
於 2024 年 1 月住了 3 晚
Farhana Nabila 於 2024年3月28日回覆
Dear Guest,Thank you for your great feedback.Wishing you a pleasant stay with us!

6/10 一般般

woocheol

於 2024 年 2 月住了 2 晚
Farhana Nabila 於 2024年2月14日回覆
Dear Guest, Thank you for your feedback. We will be addressing your concerns. Wishing you a pleasant stay with us!

10/10 有夠讚

Lisa Alizah

於 2024 年 1 月住了 2 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

2/10 很糟糕

JEONGHUN

於 2024 年 1 月住了 2 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. We will be addressing your concerns. Wishing you a pleasant stay with us!

8/10 不錯哦

Kok Soong

於 2023 年 12 月住了 4 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

2/10 很糟糕

Zainub

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible condition at Hyatt kuantan
The towels, linen and curtains were dirty. The sofa had blood stains on it. Both rooms had mold in the AC and on the table. Despite requesting to have the rooms side by side, no action was taken to accommodate this. The lights in the rooms that were not working. The coffee ordered was cold. I made the difficult decision to leave the hotel early and was further disappointed when informed that a refund would not be granted for the rest of the stay.
於 2023 年 12 月住了 6 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. We will be addressing your concerns. Wishing you for a pleasant stay with us!

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Abbie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth it!
The hotel had provided a free upgrade to club room and it was a pleasant surprise for us as the room is spacious. The staff were friendly and helpful. The buffet spread was good and the Malay delicacy was super yummy. Overall, we enjoyed our stay in this hotel.
於 2023 年 11 月住了 2 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Damian

於 2023 年 11 月住了 1 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Gary，Houston

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place for a beautiful family getaway. Fantastic staff. Great breakfast. Beautiful beaches & pools.
於 2023 年 11 月住了 3 晚
Farhana Nabila 於 2023年11月28日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Cheah

於 2023 年 11 月住了 2 晚
Farhana Nabila 於 2024年2月10日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Vishnu

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay in Hyatt. Room was spacious. Staff are very courteous and professional. Really appreciate their efforts to keep guests comfortable. Thank you once again for making our holiday memorable.
於 2023 年 11 月住了 3 晚
Mira Karulzaman 於 2023年11月17日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

HASLIZA

於 2023 年 11 月住了 2 晚
Mira Karulzaman 於 2023年11月8日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Kim

於 2023 年 11 月住了 1 晚
Farhana Nabila 於 2023年11月6日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Abdun Nafay

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing views and location
於 2023 年 10 月住了 1 晚
Farhana Nabila 於 2023年10月28日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

10/10 有夠讚

Choa

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Cleanliness of the hotel superb.
於 2023 年 10 月住了 2 晚
Farhana Nabila 於 2023年10月28日回覆
Dear Guest, Thank you for your feedback. Wishing you a pleasant stay with us!

6/10 一般般

zulkifli

於 2023 年 10 月住了 1 晚
Farhana Nabila 於 2023年10月14日回覆
Dear Guest, Thank you for your feedback. We will be addressing your concerns. Wishing you for another pleasant stay with us!

10/10 有夠讚

Brooke

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Mira Karulzaman 於 2023年10月9日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Paul

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Relaxing atmosphere
於 2023 年 10 月住了 3 晚
Farhana Nabila 於 2023年10月7日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Mahani

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well maintain hotel ☺️
於 2023 年 9 月住了 2 晚
Farhana Nabila 於 2023年9月27日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Keat Yit

於 2023 年 9 月住了 1 晚
Farhana Nabila 於 2023年9月27日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Tuan Yong

於 2023 年 9 月住了 2 晚
Farhana Nabila 於 2023年9月24日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

8/10 不錯哦

Mike

於 2023 年 9 月住了 2 晚
Mira Karulzaman 於 2023年9月22日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Lisa Alizah

於 2023 年 9 月住了 2 晚
Mira Karulzaman 於 2023年9月15日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Caspar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 3 晚
Mira Karulzaman 於 2023年9月15日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Dated renovations
Service is great. But the place looks a bit dated. Still can see popcorn walls. And room a but small even though i booked ocean view. Lastly i feel 4pm check in time unreasonable as their rooms rates quite high. Check in 4pm and check out 12pm seems a bit rush to me.
於 2023 年 9 月住了 1 晚
Farhana Nabila 於 2023年9月13日回覆
Dear Guest, Thank you for your feedback. We will be addressing your concerns. Wishing you for another pleasant stay with us!

10/10 有夠讚

Sara

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I spent three nights here with family, specifically including club lounge access which we have been curious about for some time. The hotel is conveniently located right on the beach and has two different swimming pools which offered lots of options for spending time especially if you have a kid to entertain. There was also a recreation room onsite with kids' games which also came in useful. The service was excellent. We felt so welcome there, with staff remembering our names and addressing every request in quick fashion. I had to request some food we had for my child to be reheated a few times, and once needing help with a toilet issue with our room. It was fixed within a half hour. The club lounge access came with breakfast and evening canapes which became our dinner throughout the stay. Food options were good and we enjoyed the convenience. The rooms had been recently refurbished and we were happy with everything provided. Maybe the only thing to improve would be to have a few more options for hanging towels in the bathroom and firmer pillow options. Overall a very enjoyable stay and would love to come back one day.
於 2023 年 9 月住了 3 晚
Farhana Nabila 於 2023年9月10日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Pritima

喜歡：住宿環境和硬體
Location
於 2023 年 9 月住了 2 晚
Mira Karulzaman 於 2023年9月7日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

8/10 不錯哦

Nur Zatul Ezza

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I enjoyed my stay
於 2023 年 9 月住了 2 晚
Farhana Nabila 於 2023年9月3日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

8/10 不錯哦

Neil，Austin

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Hotel itself and location are good, however both hotel and beach were very crowded-no longer a tranquil resort. Hotel needs additional pools - 2 small one’s constantly full with screaming kids. Lobby was the same - despite being lovely architecture and great staff, it had a bus station vibe with luggage and noisy kids everywhere. We were disappointed as we stayed here in 1990 and had fond memories of a tranquil resort by a beautiful quiet beach. It’s not like that anymore.
於 2023 年 8 月住了 3 晚
Mira Karulzaman 於 2023年9月1日回覆
Dear Guest, Thank you for your feedback. We will be addressing your concerns. Wishing you for another pleasant stay with us!

10/10 有夠讚

Ahmed

The beach is almost an attraction and coupled with the great service and smiles all around helps make my day!
於 2023 年 8 月住了 3 晚
Mira Karulzaman 於 2023年9月1日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

4/10 不太好

Nicholas

於 2023 年 8 月住了 1 晚
Mira Karulzaman 於 2023年8月28日回覆
Dear Guest, Thank you for your feedback.

10/10 有夠讚

Chork Thiam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hyatt Kuantan Resort offers a stunning private beach, perfect for families. The cleanliness and friendly staff were impressive. The nearby town with popular fast-food chains like McDonald, Starbucks, KFC and Subway adds convenience, and the 10-minute walk to The Rocks provides picturesque beach views.
於 2023 年 8 月住了 2 晚
Mira Karulzaman 於 2023年9月8日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Ayesha

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff, they go above and beyond, great hotel, very hospitable people.. lovely breakfast... Will need to come back.
於 2023 年 8 月住了 2 晚
Farhana Nabila 於 2023年8月26日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

8/10 不錯哦

Anita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Farhana Nabila 於 2023年8月26日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

8/10 不錯哦

Chooy Yee

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super nice resort, room is nearby the beach side and my family were so happy for it! There’s so many restaurants and store nearby the hotel, staffs are super friendly too. Thank you for the wonderful hospitality!
於 2023 年 8 月住了 1 晚
Mira Karulzaman 於 2023年8月24日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

Lauren

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent experience. Great facilities and well run. Big with many guests but spacious and never felt overly crowded.
於 2023 年 8 月住了 3 晚
Mira Karulzaman 於 2023年8月20日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!

10/10 有夠讚

J

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect hotel! Great staff and very nice pool next to the beach
於 2023 年 8 月住了 1 晚
Farhana Nabila 於 2023年8月19日回覆
Dear Guest, Thank you for your feedback. Wishing you for another pleasant stay with us!