豪華行政客房,可使用商務貴賓室 | 低過敏寢具、客房內保險箱、書桌、隔音

富豪九龍酒店的評分

4 out of 5
富豪九龍酒店
麼地道71號, 尖沙咀, 九龍

評論

7.6

不錯哦

10 分,有夠讚;1001 則評論中有 294 則" "
8 分,不錯哦;1001 則評論中有 377 則" "
6 分,一般般;1001 則評論中有 164 則" "
4 分,不太好;1001 則評論中有 100 則" "
2 分,很糟糕;1001 則評論中有 66 則" "

7.4/10

整潔度

7.6/10

員工素質

7.0/10

設施服務

7.2/10

住宿環境和硬體

7.0/10

環保程度

評論

6/10 一般般

Wing Yan

於 2024 年 2 月住了 1 晚
Regal Kowloon Hotel 於 2024年3月21日回覆
Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel

10/10 有夠讚

Kin man

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
於 2024 年 2 月住了 1 晚
Regal Kowloon Hotel 於 2024年2月13日回覆
Dear Kin Man,Thank you for this excellent ranking.We look forward to seeing you again in the very near future.With best regardsRegal Kwoloon Hotel

4/10 不太好

Ki Ming

團體旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Regal Kowloon Hotel 於 2024年2月13日回覆
Dear Ki Ming,Thank you for your review, it is truly appreciated. And thank you for staying and choosing our hotel. We will drive for continuous improvements. Our team have been fully briefed and more care will be taken to assure we do deliver on our service.Sorry for any inconvenience caused.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 有夠讚

seung wai

於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年2月2日回覆
Dear Seung Wai,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 有夠讚

Yangqiu

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年1月29日回覆
Dear Yang Qiu,Thank you for this excellent ranking.We are glad to learn that you had a pleasant stay with us in general and take note your enjoyment of the hotel.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

hok wang

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
the reception staff nice.
於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年1月19日回覆
Dear Hok Wang,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

SIU FUNG

於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年1月27日回覆
Dear Siu Fung,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

4/10 不太好

SVETLANA

於 2023 年 12 月住了 1 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
Dear Svetlana,Thank you for your review, it is truly appreciated. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

Hiu Kwan

於 2023 年 12 月住了 1 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
Dear Hiu Kwan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 一般般

Chi Kit

喜歡:員工素質
不喜歡:住宿環境和硬體
Spacious room, but things in the room are aged.
於 2023 年 12 月住了 3 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
Dear Chi Kit,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We are thrilled you enjoyed our spacious rooms. The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.In addition, the hotel also upgrades the accommodation facilities in the guest rooms from time to time. We hope that tourists will have better enjoyment when visiting the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

tai

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住宿經驗分享
沒有提供轉接頭,所以記得要自己準備好。酒店有販賣一個HKD40。這次來剛好遇到香港急凍,房間的空調調最高溫還是偏冷。但是還是滿意這次的住宿,謝謝。
於 2023 年 12 月住了 1 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
親愛的 Tai,感謝您的評論,我真的很感激。 我們很高興得知您總體上在我們這裡度過了愉快的時光。如果氣溫變冷,我們的酒店可以為客人提供更多的毯子和加熱器。我們期待在不久的將來歡迎您再次光臨。最誠摯的問候富豪九龍酒店

8/10 不錯哦

Hoi Yan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Regal Kowloon Hotel 於 2023年12月13日回覆
Dear Hoi Yan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 很糟糕

YOHEI

於 2023 年 12 月住了 2 晚
Regal Kowloon Hotel 於 2023年12月12日回覆
Dear Yohei,Thank you for your review.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.Besides, our hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.I am deeply sorry for any inconvenience caused during your stay.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel

10/10 有夠讚

juan

於 2023 年 11 月住了 1 晚
Regal Kowloon Hotel 於 2023年11月16日回覆
Dear Juan,Thank you for your rating, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

Jacqueline

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Regal Kowloon Hotel 於 2023年11月13日回覆
Dear Jacqueline,Thank you for your rating, it is truly appreciated.We are delighted to learn that you overall enjoyed your stay with us.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

Chi ming

於 2023 年 11 月住了 1 晚
Regal Kowloon Hotel 於 2023年11月9日回覆
Dear Chi Ming,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 很糟糕

jeffrey

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Regal Kowloon Hotel 於 2023年11月4日回覆
Dear Jeffrey,Thank you for staying and choosing our hotel. Your review is well noted and we will definitely be improving. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

YUEN YI

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 7 晚
Regal Kowloon Hotel 於 2023年11月4日回覆
Dear Yuen Yi,Thank you for your rating to our hotel.We are glad to learn that you appreciate our hotel in general.I hope you can come again and let us provide you with considerate arrangements.RegardsRegal Kowloon Hotel

10/10 有夠讚

Shu Yuan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very good
於 2023 年 10 月住了 2 晚
Regal Kowloon Hotel 於 2023年10月28日回覆
Dear Shu Yuan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 有夠讚

Kary

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常好
於 2023 年 10 月住了 1 晚
Regal Kowloon Hotel 於 2023年10月27日回覆
尊敬的 Kary:謝謝 閣下寶貴的意見及對本酒店之評價。很高興您住得愉快。 我們期待很快再次為您服務。祝安康富豪九龍酒店

8/10 不錯哦

RICHARD

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
及格但仍有不少進步空間
酒店地點交通方便, 房間整體的舒適度還算可以, 床鋪清潔度OK, 但酒店設施略嫌老舊, 客房樓層通道及房間內的地毯髒污明顯, 房間隔音較差, 凌晨1~2點, 仍有房客在房間大聲嬉鬧, 擾人睡眠, 持續時間長久, 似乎酒店人員沒有前往關切制止; 以往住宿均有提供酒店穿梭巴士免費機場送機, 但此次則需自行付費, 經詢問櫃台是因為透過網路平台訂房, 所以沒有提供免費送機服務
於 2023 年 10 月住了 5 晚
Regal Kowloon Hotel 於 2023年10月27日回覆
尊敬的 Richard:謝謝 閣下寶貴的意見及對本酒店之評價。您的寶貴意見將可推動本酒店提供更優質的服務。我很高興得知您發現我們飯店的位置優勢和房間清潔度均符合標準。本人已就 閣下所提出的事項,即時向有關部門主管反映,並將加強客房清潔、維修保養及對團隊之督導,以求不斷改進服務質素。此外,酒店這些年來陸續進行客房的翻新工程,務求為住客提供更優質的住宿及先進的設備。對 閣下引起不便之處,敬請見諒。我們期盼您再次蒞臨,讓我們為您提供貼心的安排。祝安康富豪九龍酒店

4/10 不太好

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
今次住有點失望,房間和訂閱資料不對,-張特大床變咗普通床,冷氣不足,傢俬有點舊,冲㗎啡時發覺有包黃糖是濕,廁所杯有漬,床偏硬
於 2023 年 10 月住了 1 晚
Regal Kowloon Hotel 於 2023年10月20日回覆
尊敬的賓客:謝謝 閣下寶貴的意見及對本酒店之評價。您的寶貴意見將可推動本酒店提供更優質的服務。對於您最近的訪問期間未能達到您的期望,我們深表歉意。我們的團隊已充分了解情況,並將更加謹慎地確保我們確實提供服務。本人已就 閣下所提出的事項,即時向有關部門主管反映,並將加強客房清潔、維修保養及對團隊之督導,以求不斷改進服務質素。此外,酒店這些年來陸續進行客房的翻新工程,務求為住客提供更優質的住宿及先進的設備。對 閣下引起不便之處,敬請見諒。如 閣下再次入住本酒店,可於訂房時提出 閣下對房間的要求及喜好,本酒店定會盡量安排,以配合客人需要。期待 閣下再次蒞臨,讓我們為您提供更貼心的安排。祝安康富豪九龍酒店

2/10 很糟糕

Wai Chuen

於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年9月27日回覆
Dear Wai Chuen,Thank you for your rating.Thank you for staying and choosing our hotel. We will definitely look at improving. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel

4/10 不太好

Yuen Kim

喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年9月24日回覆
Dear Yuen Kim,Thank you for your review. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

4/10 不太好

Sze Wan Joey

於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年10月12日回覆
Dear Ms Sze Wan Joey,Thank you for your rating. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 有夠讚

Yat tung

於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年9月23日回覆
Dear Yat Tung,Thank you for this excellent ranking.We are delighted to learn that you overall enjoyed your stay with us.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

IHSUAN

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Regal Kowloon Hotel 於 2023年9月19日回覆
Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

chung man

於 2023 年 9 月住了 2 晚
Regal Kowloon Hotel 於 2023年9月9日回覆
Dear Chung Man,Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 一般般

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
設備殘舊,整體不乾淨。燈光不足。
於 2023 年 8 月住了 3 晚
Regal Kowloon Hotel 於 2023年8月18日回覆
尊敬的Anonymous:多謝 閣下入住富豪九龍酒店,您的寶貴意見將可推動本酒店提供更優質的服務。本人已就 閣下所提出的事項,即時向有關部門主管反映,並將加強客房清潔、維修保養及對團隊之督導,以求不斷改進服務質素。此外,酒店這些年來陸續進行客房的翻新工程,務求為住客提供更優質的住宿及先進的設備。對 閣下引起不便之處,敬請見諒。我們期待您的再次光臨。祝安康富豪九龍酒店

6/10 一般般

真實旅客

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
設備殘舊,整體不乾淨。燈光不足。
於 2023 年 8 月住了 8 晚
Regal Kowloon Hotel 於 2023年8月18日回覆
尊敬的Anonymous :謝謝 閣下寶貴的意見及對本酒店之評價。您的評論已被充分記錄,我們將推動持續改進。本人已就 閣下所提出的事項,即時向有關部門主管反映,並將加強客房清潔、維修保養及對團隊之督導,以求不斷改進服務質素。酒店這些年來陸續進行客房的翻新工程,務求為住客提供更優質的住宿及先進的設備。此外,酒店亦不時提升客房的住宿設備,希望旅客蒞臨本酒店時有更佳的享受。對 閣下入住期間引起任何不便之處,本人深感抱歉。我們期待您的再次光臨。祝安康富豪九龍酒店

6/10 一般般

Chun Ming

喜歡:整潔度和員工素質
So far so good
於 2023 年 7 月住了 20 晚
Regal Kowloon Hotel 於 2023年8月15日回覆
Dear GuestThank you for staying with us and we look forward to seeing you soon.With best regardsRegal Kowloon Hotel

8/10 不錯哦

Siu yung

於 2023 年 7 月住了 1 晚
Regal Kowloon Hotel 於 2023年8月15日回覆
Dear Siu yung,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 一般般

Kin Man

團體旅遊
喜歡:客房舒適度
於 2023 年 7 月住了 2 晚
Hillary 於 2023年7月25日回覆
Dear GuestThank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 有夠讚

Yiu Chung

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was good just a bit old
於 2023 年 7 月住了 2 晚
Hillary 於 2023年7月12日回覆
Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.Over the years, the hotel has successively carried out room renovation projects in order to provide guests with better quality accommodation and advanced equipment.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

Kam Shing

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Regal Kowloon Hotel 於 2023年7月11日回覆
Dear Kam Shing,Thank you for your review and rating.We look forward to welcoming you back again in the near future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

Yuen May

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 7 晚
Hillary 於 2023年6月21日回覆
Dear Ms Yuen May,Thank you for your review and rating.We look forward to welcoming you back again in the near future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

WING KAI RAYMOND

喜歡:整潔度和員工素質
於 2023 年 6 月住了 3 晚
Regal Kowloon Hotel 於 2023年6月18日回覆
尊敬的Mr Raymond:多謝 閣下入住富豪九龍酒店,您的寶貴意見將可推動本酒店提供更優質的服務。我們期待您的再次光臨。祝安康富豪九龍酒店

4/10 不太好

Keiichiro

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst hotel in HKG
Bad service humid room lack of hospitality.
於 2023 年 5 月住了 15 晚
Hillary 於 2023年6月18日回覆
Dear Keiichiro,Thank you for your review.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We have taken note of your comment regarding room cleanliness and have taken actions for further improvement.We look forward to serving you next time.Best RegardsRegal Kowloon Hotel

4/10 不太好

ka

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
設施殘舊,風筒壞, 清潔欠佳,枕頭有味,滿地頭髪 唯一好處~服務員快速回應
於 2023 年 5 月住了 1 晚
Hillary 於 2023年6月18日回覆
尊敬的 ka:多謝 閣下入住富豪九龍酒店,您的寶貴意見將可推動本酒店提供更優質的服務。本人已就 閣下所提出的事項,即時向有關部門主管反映,並會加強客房清潔及對團隊之督導,以求不斷改進服務質素。為 閣下帶來任何不便,本人感到十分抱歉。我們期待您的再次光臨。祝安康富豪九龍酒店

6/10 一般般

Kin Man

不喜歡:員工素質
於 2023 年 5 月住了 3 晚
Hillary 於 2023年6月18日回覆
Dear Kin Man,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back.With best regardsRegal Kowloon Hotel

8/10 不錯哦

KAM WAH KEVIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Hillary 於 2023年6月18日回覆
Dear Mr Kam Wah Kevin,Thank you for your completion of the survey and we are glad to learn that you enjoyed your stay with us in general.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel

4/10 不太好

Mei Wah Tiffany

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Hillary 於 2023年6月18日回覆
Dear Mei Wah Tiffany,Thank you for your rating.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We look forward to serving you again.Sincerely,Regal Kowloon Hotel

4/10 不太好

真實旅客

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Hillary 於 2023年6月18日回覆
Dear Anonymous,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 不錯哦

WEN SHENG

商務旅客
喜歡:員工素質和住宿環境和硬體
服務人員好。
於 2023 年 3 月住了 3 晚

8/10 不錯哦

chun wai

於 2023 年 3 月住了 1 晚

2/10 很糟糕

Hau Yee

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間十分舊和污糟,到處都是污漬。
於 2023 年 3 月住了 1 晚

6/10 一般般

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Staff With BAD Attitude
The staff who helped me checking in was Gregory. His attitude was bad. Every step was like he ordered me to do it. Very impolite and pressuring on me. This ruined it all.
於 2023 年 2 月住了 1 晚

4/10 不太好

Tse-cheng

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
太老舊淋浴的門少了一半厠所排水孔的臭味四溢 浴缸邊的修補太難春且有發霉發黃 不理想
於 2023 年 2 月住了 3 晚

6/10 一般般

Wai hou Leo

於 2023 年 2 月住了 2 晚

8/10 不錯哦

Frank

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 1 晚