Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel
10/10 有夠讚
Kin man
2024年2月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Kin man
於 2024 年 2 月住了 1 晚
Regal Kowloon Hotel 於 2024年2月13日回覆
Dear Kin Man,Thank you for this excellent ranking.We look forward to seeing you again in the very near future.With best regardsRegal Kwoloon Hotel
4/10 不太好
Ki Ming
團體旅遊
2024年2月10日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ki Ming
於 2024 年 2 月住了 1 晚
Regal Kowloon Hotel 於 2024年2月13日回覆
Dear Ki Ming,Thank you for your review, it is truly appreciated. And thank you for staying and choosing our hotel. We will drive for continuous improvements. Our team have been fully briefed and more care will be taken to assure we do deliver on our service.Sorry for any inconvenience caused.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
10/10 有夠讚
seung wai
2024年1月31日
seung wai
於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年2月2日回覆
Dear Seung Wai,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
10/10 有夠讚
Yangqiu
商務旅客
2024年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yangqiu
於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年1月29日回覆
Dear Yang Qiu,Thank you for this excellent ranking.We are glad to learn that you had a pleasant stay with us in general and take note your enjoyment of the hotel.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
hok wang
2024年1月18日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
the reception staff nice.
hok wang
於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年1月19日回覆
Dear Hok Wang,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
SIU FUNG
2024年1月5日
SIU FUNG
於 2024 年 1 月住了 1 晚
Regal Kowloon Hotel 於 2024年1月27日回覆
Dear Siu Fung,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
4/10 不太好
SVETLANA
2023年12月28日
SVETLANA
於 2023 年 12 月住了 1 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
Dear Svetlana,Thank you for your review, it is truly appreciated. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
Hiu Kwan
2023年12月27日
Hiu Kwan
於 2023 年 12 月住了 1 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
Dear Hiu Kwan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
6/10 一般般
Chi Kit
2023年12月25日
喜歡:員工素質
不喜歡:住宿環境和硬體
Spacious room, but things in the room are aged.
Chi Kit
於 2023 年 12 月住了 3 晚
Regal Kowloon Hotel 於 2023年12月29日回覆
Dear Chi Kit,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We are thrilled you enjoyed our spacious rooms. The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.In addition, the hotel also upgrades the accommodation facilities in the guest rooms from time to time. We hope that tourists will have better enjoyment when visiting the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Dear Hoi Yan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
2/10 很糟糕
YOHEI
2023年12月10日
YOHEI
於 2023 年 12 月住了 2 晚
Regal Kowloon Hotel 於 2023年12月12日回覆
Dear Yohei,Thank you for your review.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.Besides, our hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.I am deeply sorry for any inconvenience caused during your stay.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel
10/10 有夠讚
juan
2023年11月14日
juan
於 2023 年 11 月住了 1 晚
Regal Kowloon Hotel 於 2023年11月16日回覆
Dear Juan,Thank you for your rating, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
Jacqueline
商務旅客
2023年11月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jacqueline
於 2023 年 11 月住了 2 晚
Regal Kowloon Hotel 於 2023年11月13日回覆
Dear Jacqueline,Thank you for your rating, it is truly appreciated.We are delighted to learn that you overall enjoyed your stay with us.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
Chi ming
2023年11月8日
Chi ming
於 2023 年 11 月住了 1 晚
Regal Kowloon Hotel 於 2023年11月9日回覆
Dear Chi Ming,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
2/10 很糟糕
jeffrey
商務旅客
2023年11月2日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
jeffrey
於 2023 年 10 月住了 1 晚
Regal Kowloon Hotel 於 2023年11月4日回覆
Dear Jeffrey,Thank you for staying and choosing our hotel. Your review is well noted and we will definitely be improving. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
YUEN YI
商務旅客
2023年11月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YUEN YI
於 2023 年 10 月住了 7 晚
Regal Kowloon Hotel 於 2023年11月4日回覆
Dear Yuen Yi,Thank you for your rating to our hotel.We are glad to learn that you appreciate our hotel in general.I hope you can come again and let us provide you with considerate arrangements.RegardsRegal Kowloon Hotel
10/10 有夠讚
Shu Yuan
2023年10月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very good
Shu Yuan
於 2023 年 10 月住了 2 晚
Regal Kowloon Hotel 於 2023年10月28日回覆
Dear Shu Yuan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Dear Wai Chuen,Thank you for your rating.Thank you for staying and choosing our hotel. We will definitely look at improving. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel
4/10 不太好
Yuen Kim
2023年9月24日
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Yuen Kim
於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年9月24日回覆
Dear Yuen Kim,Thank you for your review. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
4/10 不太好
Sze Wan Joey
2023年9月22日
Sze Wan Joey
於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年10月12日回覆
Dear Ms Sze Wan Joey,Thank you for your rating. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
10/10 有夠讚
Yat tung
2023年9月22日
Yat tung
於 2023 年 9 月住了 1 晚
Regal Kowloon Hotel 於 2023年9月23日回覆
Dear Yat Tung,Thank you for this excellent ranking.We are delighted to learn that you overall enjoyed your stay with us.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
IHSUAN
商務旅客
2023年9月19日
喜歡:員工素質、住宿環境和硬體和客房舒適度
IHSUAN
於 2023 年 9 月住了 3 晚
Regal Kowloon Hotel 於 2023年9月19日回覆
Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
chung man
2023年9月8日
chung man
於 2023 年 9 月住了 2 晚
Regal Kowloon Hotel 於 2023年9月9日回覆
Dear Chung Man,Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
Dear GuestThank you for staying with us and we look forward to seeing you soon.With best regardsRegal Kowloon Hotel
8/10 不錯哦
Siu yung
2023年7月26日
Siu yung
於 2023 年 7 月住了 1 晚
Regal Kowloon Hotel 於 2023年8月15日回覆
Dear Siu yung,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
6/10 一般般
Kin Man
團體旅遊
2023年7月21日
喜歡:客房舒適度
Kin Man
於 2023 年 7 月住了 2 晚
Hillary 於 2023年7月25日回覆
Dear GuestThank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
10/10 有夠讚
Yiu Chung
2023年7月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was good just a bit old
Yiu Chung
於 2023 年 7 月住了 2 晚
Hillary 於 2023年7月12日回覆
Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.Over the years, the hotel has successively carried out room renovation projects in order to provide guests with better quality accommodation and advanced equipment.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
Kam Shing
家庭旅遊
2023年7月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kam Shing
於 2023 年 7 月住了 2 晚
Regal Kowloon Hotel 於 2023年7月11日回覆
Dear Kam Shing,Thank you for your review and rating.We look forward to welcoming you back again in the near future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
Yuen May
商務旅客
2023年6月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yuen May
於 2023 年 6 月住了 7 晚
Hillary 於 2023年6月21日回覆
Dear Ms Yuen May,Thank you for your review and rating.We look forward to welcoming you back again in the near future.With best regardsRegal Kowloon Hotel
Dear Keiichiro,Thank you for your review.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We have taken note of your comment regarding room cleanliness and have taken actions for further improvement.We look forward to serving you next time.Best RegardsRegal Kowloon Hotel
Dear Kin Man,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back.With best regardsRegal Kowloon Hotel
8/10 不錯哦
KAM WAH KEVIN
2023年5月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KAM WAH KEVIN
於 2023 年 5 月住了 1 晚
Hillary 於 2023年6月18日回覆
Dear Mr Kam Wah Kevin,Thank you for your completion of the survey and we are glad to learn that you enjoyed your stay with us in general.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel
4/10 不太好
Mei Wah Tiffany
2023年5月7日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mei Wah Tiffany
於 2023 年 5 月住了 1 晚
Hillary 於 2023年6月18日回覆
Dear Mei Wah Tiffany,Thank you for your rating.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We look forward to serving you again.Sincerely,Regal Kowloon Hotel
4/10 不太好
真實旅客
商務旅客
2023年4月21日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 4 月住了 2 晚
Hillary 於 2023年6月18日回覆
Dear Anonymous,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel
8/10 不錯哦
WEN SHENG
商務旅客
2023年4月4日
喜歡:員工素質和住宿環境和硬體
服務人員好。
WEN SHENG
於 2023 年 3 月住了 3 晚
8/10 不錯哦
chun wai
2023年3月16日
chun wai
於 2023 年 3 月住了 1 晚
2/10 很糟糕
Hau Yee
團體旅遊
2023年3月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間十分舊和污糟,到處都是污漬。
Hau Yee
於 2023 年 3 月住了 1 晚
6/10 一般般
真實旅客
2023年2月22日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Staff With BAD Attitude
The staff who helped me checking in was Gregory. His attitude was bad. Every step was like he ordered me to do it. Very impolite and pressuring on me. This ruined it all.