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科迪亞克凱藝飯店的評分

2.5 out of 5
科迪亞克凱藝飯店
1395 Airport Way, Kodiak, AK

評論

7.4

不錯哦

10 分，有夠讚；96 則評論中有 34 則" "
8 分，不錯哦；96 則評論中有 23 則" "
6 分，一般般；96 則評論中有 17 則" "
4 分，不太好；96 則評論中有 16 則" "
2 分，很糟糕；96 則評論中有 6 則" "

8.0/10

整潔度

8.0/10

員工素質

6.4/10

設施服務

7.0/10

住宿環境和硬體

7.4/10

環保程度

評論

2/10 很糟糕

Angela

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體

4/10 不太好

Angela

不喜歡：設施服務和住宿環境和硬體
Horrible breakfast. No hot water. Stayed on arrival and again 10 days later and still issues with hot water. Really could improve on many aspects.
於 2023 年 11 月住了 1 晚
Tim 於 2023年11月6日回覆
We are sorry to hear that your experience didn't live up to expectations. Please contact us at our front desk for further issues.

8/10 不錯哦

David

於 2023 年 10 月住了 1 晚
Tim 於 2023年11月6日回覆
Thank you for your feedback!

10/10 有夠讚

Lucas

於 2023 年 9 月住了 1 晚
Tim 於 2023年11月6日回覆
Thank you for your feedback!

10/10 有夠讚

Jacques

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 5 晚
Tim 於 2023年9月26日回覆
Thank you for your feedback!

8/10 不錯哦

Charley

喜歡：整潔度、員工素質和設施服務
This used to be the Buskin River Inn and all rooms will be remodeled in the next year. My room was nice. Bed was comfortable. Free breakfast was good and I really like the biscuits. Caught my daily limit of silver salmon in the Buskin River behind the hotel. Nice computer and printer set up in lobby. This is my must stay place in Kodiak.
於 2023 年 9 月住了 2 晚
Tim 於 2023年9月26日回覆
Thank you for your kind review!

4/10 不太好

Bryn

情侶出遊
不喜歡：設施服務和住宿環境和硬體
It took a hit with COVID and closed it's restaurant, so weren't many oportunities to eat, and has no shuttle into town. The decafe Coffee in the lobby was cold, and i was told to heat it up in the micro-wave in our room..
於 2023 年 9 月住了 1 晚
Tim 於 2023年9月18日回覆
Please contact us at your earliest convenience to solve any issues.

6/10 一般般

TIMOTHY

家庭旅遊
喜歡：整潔度和客房舒適度
There were two families with straight up brats (both with four brats each); allowed their brats control them, zero parental guidance. Noisy, slammed room door constantly, and were out of control!
於 2023 年 9 月住了 3 晚
Tim 於 2023年9月6日回覆
We are sorry to hear your experience wasn't satisfactory. Please reach out to our font desk to resolve such issues.

10/10 有夠讚

Heather R.

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was Super friendly & always helpful.
於 2023 年 8 月住了 4 晚
Tim 於 2023年8月28日回覆
We appreciate your feedback!

6/10 一般般

Arthur

喜歡：整潔度
不喜歡：設施服務
There is no bar or restaurant on the property or within walking distance. Literally, no place to eat or drink. You have to use a door dash like facility.
於 2023 年 8 月住了 1 晚
Tim 於 2023年8月28日回覆
We are sorry to hear your experience didn't live up to expectations. Please contact us at our front desk to resolve these issues.

6/10 一般般

Christopher

於 2023 年 8 月住了 2 晚
Tim 於 2023年9月18日回覆
We appreciate your feedback!

8/10 不錯哦

Bo

於 2023 年 8 月住了 3 晚
Tim 於 2023年8月16日回覆
Thank you for your review!

6/10 一般般

Susan

於 2023 年 8 月住了 1 晚
Tim 於 2023年8月8日回覆
We appreciate your feedback!

4/10 不太好

Merrick

不喜歡：員工素質和住宿環境和硬體
Broken freezer
Very old hotel. I called 30 minutes before arrival and asked if they had a freezer for boxes of fish, they said yes I asked again to make sure it was a freezer not a refrigerator again they said yes. I got a shuttle there and it was a broken freezer cooling in the forties. The manager was there and said he called the owner that morning about the broken freezer but didn’t tell employee, so I asked for a shuttle to return to where I could put the fish he said they can only go to the airport which is about 200 yards away. Not very accommodating for their mistake. Would never stay again. There were several other boxes of fish in the broken freezer I hope they didn’t lose their fish.
於 2023 年 8 月住了 1 晚
Tim 於 2023年8月3日回覆
We apologize for not living up to expectations. Please contact us at your earliest convenience to resolve the issue.

2/10 很糟糕

James

於 2023 年 7 月住了 2 晚
Tim 於 2023年8月28日回覆
We are sorry to hear your experience didn't live up to expectations. Please contact us at our front desk to resolve these issues.

6/10 一般般

virgil

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 7 月住了 1 晚
Tim 於 2023年7月31日回覆
We appreciate your honest feedback!

10/10 有夠讚

tina

於 2023 年 7 月住了 1 晚
Tim 於 2023年8月8日回覆
We appreciate your feedback!

10/10 有夠讚

Kurt

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It is a great hotel! Very clean, friendly, quiet and convenient!
於 2023 年 6 月住了 2 晚
Tim 於 2023年7月3日回覆
Thank you for your feedback!

6/10 一般般

Daniel

情侶出遊
喜歡：員工素質
Rooms were clean and ok. Coffee was warm. Staff was friendly and helpful
於 2023 年 6 月住了 3 晚
Tim 於 2023年6月13日回覆
We appreciate your feedback. Please let us know if there's anything else we can do better next time.

8/10 不錯哦

Ashley

寵物同遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was great, just would’ve like a room where the window opened so the room wasn’t so stuff for have 3 people and 2 dogs
於 2023 年 5 月住了 12 晚
Tim 於 2023年6月8日回覆
We appreciate your feedback!

8/10 不錯哦

Martin

於 2023 年 5 月住了 1 晚
Tim 於 2023年6月8日回覆
We appreciate your feedback!

4/10 不太好

Shirley

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad review
It was not good I had intermittent tv service could not get connected to the internet, the phone did not work and the sink in the bathroom was clogged. I tried to get a discount but was denied
於 2022 年 12 月住了 1 晚
Tim 於 2022年12月23日回覆
We apologize for any inconvenience you have experienced. We strive to give our guests the best service possible. Please try us again so we can improve your next stay.

10/10 有夠讚

Debbie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place!!!
Love the breakfasts!!! Then workers were awesome, and wonderful. Felt like home away from away.
於 2022 年 10 月住了 7 晚
Tim 於 2022年10月11日回覆
Thank you for your feedback!

10/10 有夠讚

Charles

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay, very convenient and close to the airport. Great breakfast
於 2022 年 10 月住了 1 晚
Tim 於 2022年10月10日回覆
Thank you for your feedback!

10/10 有夠讚

Charles

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This place is doing it right. Front desk so amazing, highly recommend.
於 2022 年 9 月住了 1 晚
Tim 於 2022年10月2日回覆
Thank you for your kind feedback! We hope to see you back soon!

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly employee at the front desk. Nice and quite.
於 2022 年 9 月住了 1 晚
Tim 於 2022年9月12日回覆
Thank you so much for your kind review!

8/10 不錯哦

Andrew

於 2022 年 8 月住了 1 晚
Tim 於 2022年8月24日回覆
We appreciate your feedback!

8/10 不錯哦

gregory

於 2022 年 8 月住了 3 晚
Tim 於 2022年8月17日回覆
Thank you for your feedback!

10/10 有夠讚

Ralph

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good choice
Good choice and close to the airport which makes it very nice.
於 2022 年 8 月住了 4 晚
Tim 於 2022年8月9日回覆
Thank you for your review!

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
People are very sweet
於 2022 年 7 月住了 1 晚
Tim 於 2022年7月25日回覆
We appreciate your kind rating!

10/10 有夠讚

Nancy

於 2022 年 7 月住了 1 晚

4/10 不太好

David

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Every room on the second floor is identified as non-smoking but there was an extremely strong marijuana smell every day as soon as we walked out of our room. Several times my daughters didn't feel safe because there were numerous people on the second floor who were obviously extremely high on drugs. People were staggering around on the second floor. Would not recommend if travelling with kids.
於 2022 年 7 月住了 4 晚

6/10 一般般

john

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Two star for the lower 48
Hotel is run down and noisy. Stay was friendly and breakfast was ok for a hotel breakfast
於 2022 年 6 月住了 1 晚
Tim 於 2022年7月2日回覆
We appreciate your feedback! We hope to see you back soon!

10/10 有夠讚

Ellen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is within walking distance of the airport. They have a shuttle if you need it. Staff was friendly and helpful. Great breakfast.
於 2022 年 6 月住了 1 晚
Tim 於 2022年6月22日回覆
Thank you so much for your response! Hope to see you back soon!

8/10 不錯哦

Frederick

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Safe and quiet but no dining options in the area
於 2021 年 12 月住了 1 晚
Tim 於 2021年12月28日回覆
We appreciate your feedback! Hope to see you back soon!

8/10 不錯哦

Evelyn

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel was clean. Staff was friendly.
於 2021 年 12 月住了 1 晚
Tim 於 2021年12月13日回覆
We appreciate your feedback! Hope to see you back soon!

4/10 不太好

Raymond

團體旅遊
不喜歡：住宿環境和硬體
Serious lack of management and staffing from the out side it looks abandon and the inside doesn’t give you much hope.
於 2021 年 11 月住了 1 晚
Tim 於 2021年12月1日回覆
We apologize for not meeting your expectations. The hotel was just purchased by new ownership and they are working as quickly as possible to get everything updated.

4/10 不太好

Lynnette

團體旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和設施服務
Basically false advertising in terms of amenities. The restaurant and bar is closed, breakfast is NOT a buffet and only decent on the weekends, no shuttle (because there's no staff to request one), WiFi is incredibly intermittent if at all and 24/7 front desk is not even close to true. Covid is not an excuse. If it has altered your business, then alter your advertising, as it plays a large factor in where one chooses to stay. Arrived at hotel and sat in lobby for 3 HOURS until staff arrived to check in. Over $200 was spent on cab fare alone, as one way to town (4 miles) is $25-30! Expedia was a joke when addressing the issue as well. Extremely disappointed and will never stay there again. Makes me question Quality Inn as a whole.
於 2021 年 11 月住了 1 晚
Tim 於 2021年12月13日回覆
We apologize for not meeting your expectations. There has been a change of ownership recently and we are working to get this property up to standards. Please call us at the front desk if there is anything we can do to make this right.

6/10 一般般

Chad

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 3 晚
Tim 於 2021年11月12日回覆
We appreciate your feedback! Sorry to hear that your stay couldn't be more satisfactory. Please call us at our front desk to let us know how we can do better.

2/10 很糟糕

HYUN GUL

不喜歡：整潔度、設施服務和住宿環境和硬體
Card key didn't work.
於 2021 年 10 月住了 1 晚
Tim 於 2021年10月27日回覆
We are so sorry to hear that your key didn't work. Please contact our front desk with any concerns and they will resolve them for you.

2/10 很糟糕

Amy

不喜歡：設施服務和住宿環境和硬體
I tried calling to cancel because I got weathered in where I was at and I couldn't reach the hotel. The phone number would ring twice and then say it wasn’t a working number. There weren’t any other numbers online that I could find either so I had to pay the for the night.
於 2021 年 10 月住了 1 晚
Tim 於 2021年10月27日回覆
We are so sorry to hear about the lack of service concerning the phone number. Please give us a call at our front desk and we will be able to resolve your issue.

6/10 一般般

Michelle

喜歡：整潔度、設施服務和住宿環境和硬體
Property needs updating. However, it seemed very clean. Lacks employees so service is very slow.
於 2021 年 10 月住了 1 晚
Tim 於 2021年10月27日回覆
We appreciate your feedback! Yes, ownership just recently changed so new hires are coming soon!

4/10 不太好

Minoru

於 2021 年 9 月住了 4 晚

8/10 不錯哦

Paul

團體旅遊
喜歡：整潔度和員工素質
It was convenient to get to the airport by walking. The grounds were not well kept up.
於 2021 年 8 月住了 1 晚
Tim 於 2021年10月27日回覆
We appreciate your feedback! Ownership just changed recently so we are working on updating the property as soon as possible.

4/10 不太好

Cynthia E

於 2021 年 8 月住了 1 晚

4/10 不太好

真實旅客

團體旅遊, 家庭旅遊
不喜歡：員工素質和住宿環境和硬體
The three good things were: The rooms were clean and smelled fine. The cable TV worked well, with more channels than expected. However, the property was rundown, WiFi didn’t work, there was garbage outside our window, the lobby and hallways smelled bad, breakfast was primarily cold burritos and jello.
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Pamela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Expedia reservation was lost so we were left without a room even though we had a confirmation number.
於 2021 年 7 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
the room smelled funny. tv was broken.
於 2021 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
It met our needs. Room was clean and comfortable. No complaints. Close to airport and Kodiak.
於 2021 年 5 月住了 1 晚
GM Kodiak Quality Inn 於 2021年6月13日回覆
Thank you for taking the time to write a review. We appreciate you staying with us, hope the next time you get to Kodiak you choose to stay with us.