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考特利飯店及套房的評分

4 out of 5
考特利飯店及套房
85 Knutsford Boulevard, Kingston, Saint Andrew

評論

8.8

有夠讚

10 分，有夠讚；710 則評論中有 400 則" "
8 分，不錯哦；710 則評論中有 223 則" "
6 分，一般般；710 則評論中有 57 則" "
4 分，不太好；710 則評論中有 13 則" "
2 分，很糟糕；710 則評論中有 17 則" "

9.2/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Great service
The hotel, room and breakfast everything is great. The only thing is that there was a construction across of the street and they did some noise at the mid night.
於 2023 年 11 月住了 2 晚
Sales Administrator 於 2023年11月8日回覆
Hello. Thank you for your review of our property. We do appreciate your feedback. Your points raised have been passed onto the operations team.

6/10 一般般

真實旅客

親子旅遊
喜歡：整潔度
房间有蚊子，员工礼貌友好，早餐不怎么好吃，房间挺舒适，清洁度也还不错，健身房没有去，无法评价，安全度还不错
於 2019 年 2 月住了 2 晚
Sales Administrator 於 2019年2月20日回覆
Hello. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Camille

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff, room quality and dining options were great
於 2024 年 4 月住了 1 晚
Sales Administrator 於 2024年4月30日回覆
Hello Camille. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

rhondalee

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The manager Sharon and team were excellent and extremely knowledgeable, helpful and professional. This is definitely our new home away from home in Kingston, Jamaica.
於 2024 年 4 月住了 1 晚
Sales Administrator 於 2024年4月22日回覆
Hello Rhondalee. Thank you for your review of our property. We do appreciate your feedback. Your kind words will be passed onto the staff. We look forward to seeing you again when next you visit Kingston.

10/10 有夠讚

Eugenia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Sales Administrator 於 2024年4月18日回覆
Hello Eugenia. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Shernett

喜歡：設施服務
We enjoyed our stay at the Courtleigh Hotel. Staff was friendly and the complimentary breakfast was tasty- We stayed at this hotel to attend the Jamaica Carnival and we could view the road March from the comfort of our room.
於 2024 年 4 月住了 2 晚
Sales Administrator 於 2024年4月10日回覆
Hello Shernett. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Renee

喜歡：整潔度、員工素質和住宿環境和硬體
Great for the reason we needed to be there
於 2024 年 4 月住了 1 晚
Sales Administrator 於 2024年4月10日回覆
Hello Renee. Thank you for your review of our property. We do appreciate your feedback.

2/10 很糟糕

Kayon

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Let me start by saying, look somewhere else! Went for carnival and they charge me for the towel and washcloth I use to wash off the paint… MONEY HUNGRY…. Penny wise and pound foolish. For one there was no agreement of that…. Breakfast is trash…. The staff is uninterested and have a don’t care attitude. TAKE MY ADVISE DONT WASTE YOUR MONEY! How can you charge for a washcloth that has been use a million times? For one it’s water paint and it washes off. Two if you not washing these towels in bleach or a big industrial machine I’m concerned to use them.
於 2024 年 4 月住了 4 晚
Sales Administrator 於 2024年4月9日回覆
Hello Kayon. Thank you for your review of our property. We do appreciate your feedback. We are sorry to hear that your stay with us was less than positive. Your concerns have been passed onto the operations team.

8/10 不錯哦

Kerrol

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The overall experience was good.
於 2024 年 4 月住了 1 晚
Sales Administrator 於 2024年4月8日回覆
Hello Kerrol. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Michelle

情侶出遊
Property very maintained just a minor issues with ants
於 2024 年 3 月住了 4 晚
Sales Administrator 於 2024年4月5日回覆
Hello Michelle. Thank you for your review of our property. We do appreciate your feedback. Your concern has been passed on to the operations team.

8/10 不錯哦

Pauline

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Didn’t like how stuffy the room was, air vent needed to be cleaned out. Shower did not function properly.
於 2024 年 3 月住了 11 晚
Sales Administrator 於 2024年4月1日回覆
Hello Pauline. Thank you for your review of our property. We do appreciate your feedback. We are sorry to hear that your stay with us was less than positive. Your concerns have been passed onto the operations team.

8/10 不錯哦

Lloyd

於 2024 年 3 月住了 4 晚
Sales Administrator 於 2024年4月19日回覆
Hello LLoyd. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Joan

喜歡：設施服務和住宿環境和硬體
Check in was great. Room and everything else was satisfactory.
於 2024 年 3 月住了 1 晚
Sales Administrator 於 2024年4月1日回覆
Hello Joan. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Leighton

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All excellent. Great staff.
於 2024 年 3 月住了 5 晚
Sales Administrator 於 2024年3月28日回覆
Hello Leighton. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Donna

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk and brunch staff was overly accommodating
於 2024 年 1 月住了 4 晚
Sales Administrator 於 2024年3月22日回覆
Hello Donna. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Rodrick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean and the staff was exceptional, especially the house cleaning staff and the bar staff.
於 2024 年 3 月住了 2 晚
Sales Administrator 於 2024年3月18日回覆
Hello Rodrick. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Shawn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Like the proximity to restaurants, park, banks, and shopping option. Room was big and spacious. Didn't like that there was construction on my floor so you would smell paint when exit the room.
於 2024 年 3 月住了 3 晚
Sales Administrator 於 2024年3月18日回覆
Hello Shawn. Thank you for your review of our property. We do appreciate your feedback. Your point raised has been passed onto the operations team.

10/10 有夠讚

Petrona

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Sales Administrator 於 2024年3月14日回覆
Hello Petrona. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

emmanuel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and very convenient location
於 2024 年 2 月住了 1 晚
Sales Administrator 於 2024年3月12日回覆
Hello Emmanuel. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Steven

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
It was a very decent atmosphere.
於 2024 年 3 月住了 5 晚
Sales Administrator 於 2024年3月12日回覆
Hello Steven. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Valerie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly at checkin. Immediately upgraded to a suite. Only downside was not having a coffee maker in the room. Restaurant had great menu selections. Bar at poolside provided several selections of tea at our requests. Would highly recommend this place.
於 2024 年 2 月住了 1 晚
Sales Administrator 於 2024年3月4日回覆
Hello Valerie. Thank you for your review of our property. We do appreciate your feedback. We look forward to having you back with us when next you visit Kingston.

8/10 不錯哦

Bryant

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice property but noisy.
於 2024 年 2 月住了 2 晚
Sales Administrator 於 2024年2月26日回覆
Hello Bryant. Thank you for your review of our property. We do appreciate your feedback.

6/10 一般般

lisbeth

喜歡：整潔度
It was ok just need to adjust their menu for the restaurant will be better and was very convenient location
於 2024 年 2 月住了 2 晚
Sales Administrator 於 2024年2月26日回覆
Hello Lisbeth. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

Kevin，Georgetown

喜歡：整潔度、員工素質和住宿環境和硬體
Very simple
於 2024 年 2 月住了 3 晚
Sales Administrator 於 2024年2月26日回覆
Hello Kevin. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quaint. Nice room.
於 2024 年 2 月住了 2 晚
Sales Administrator 於 2024年2月20日回覆
Hello David. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Tricia

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my third stay at this hotel. This stay was as pleasurable as it was in my first two stays. In Kingston, this location meets my needs and it feels safe to walk around.
於 2024 年 1 月住了 3 晚
Sales Administrator 於 2024年2月20日回覆
Hello Tricia. Thank you for your review of our property. We do appreciate your feedback. It is always a pleasure to welcome you back with us.

10/10 有夠讚

tamara

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Safe n clean
於 2024 年 2 月住了 2 晚
Sales Administrator 於 2024年2月19日回覆
Hello Tamara. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Burnett

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Professional, efficient and on point.
於 2024 年 2 月住了 4 晚
Sales Administrator 於 2024年2月19日回覆
Hello Burnett. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Victor，Kingston 05

於 2024 年 2 月住了 1 晚
Sales Administrator 於 2024年3月20日回覆
Hello Victor. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

Calvin

喜歡：整潔度、員工素質和住宿環境和硬體
The breakfast was good; however the better breakfast had to be paid for. The buffet was not that good .
於 2024 年 2 月住了 2 晚
Sales Administrator 於 2024年2月16日回覆
Hello Calvin. Thank you for your review of our property. We do appreciate your feedback. The concern raised has been passed on to the operations team.

10/10 有夠讚

Juliet

喜歡：整潔度、員工素質和住宿環境和硬體
I not only stayed at the property on February 8th. I also stayed on February 6th and 7th. We had a wonderful time. The staff were amazing, helpful, professional and friendly. From the managers, the front desk, housekeeping, concierge, chefs, dining room staff, everywhere went above and beyond to ensure that we had a great vacation experience. I hope to return later this year. Thank you all.
於 2024 年 2 月住了 1 晚
Sales Administrator 於 2024年2月19日回覆
Hello Juliet. Thank you for your review of our property. We do appreciate your feedback. Thank you for your kind word. The staff take pride in providing exceptional service. We do hope to serve you again when next you visit Kingston.

10/10 有夠讚

Juliet

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Courtleigh Hotel and Suites was perfect. The staff were very friendly and also professional. They make you feel at home and went out of their way to accommodate. We had a wonderful time. The Breakfast chef Nico made to order what we wanted. The Dinner chef as well. The managers Ms. Powell and Ms. Reynolds assured our needs were met. The staff, Ms. Stephanie, Ms. Natlie, Ms. Donnett, Ms. Clardene, and all the other Staff in the dinning room, the front desk, house keeping and concierge was amazing. I will definitely return to the Courtleigh very soon. Thank you all far a memorable vacation.
於 2024 年 2 月住了 2 晚
Sales Administrator 於 2024年2月14日回覆
Hello Juliet. Thank you for your review of our property. We do appreciate your feedback. Your kind words will be passed on to the staff as they all pride themselves in providing exceptional service. We hope to see you again soon when next you visit Kingston.

10/10 有夠讚

Sharon

喜歡：設施服務
The staff was very courteous.
於 2024 年 2 月住了 1 晚
Sales Administrator 於 2024年2月8日回覆
Hello Sharon. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly staff that are ultimately helpful in making you comfortable. Great food from Alexanders and quick in room service. Attention to detail from the lobby and restaurant up to your room adding class to your comfort.
於 2024 年 2 月住了 1 晚
Sales Administrator 於 2024年2月9日回覆
Hello Adam. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Tarsha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great experience and amazing space
於 2024 年 2 月住了 4 晚
Sales Administrator 於 2024年2月8日回覆
Hello Tarsha. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Horace

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年2月6日回覆
Hello Horace. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Glenn，Milwaukee

情侶出遊, 商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
This is a nice place to stay in Kingston with a very hospitable staff and good service.
於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年2月1日回覆
Hello Glenn. Thank you for your review of our property. We do appreciate your feedback. We hope to see you again soon.

8/10 不錯哦

Pedro

於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年3月20日回覆
Hello Pedro. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Isela

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Sales Administrator 於 2024年2月2日回覆
Hello Isela. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

inez

情侶出遊
喜歡：整潔度和住宿環境和硬體
Room view from patio has unsightly roof cover. There were noises from patio area and in hallway during the night.
於 2024 年 1 月住了 1 晚
Sales Administrator 於 2024年2月1日回覆
Hello Inez. Thank you for your review of our property. We do appreciate your feedback. Your concerns have been passed on to the operations team.

10/10 有夠讚

marcelo

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it has a nice old school British / Jamaican atmosphere...rare to find these days. staff all super. breakfast could have more choices and bit more quality to it
於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年2月1日回覆
Hello Marcelo. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Amber，brooklyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is one of the best hotels I’ve stayed at in Jamaica. Definitely worth your money. Customer Service is top-tier at this hotel and the food is delicious. I prefer this hotel over the next-door. They are very friendly and I feel extremely welcome.
於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年2月1日回覆
Hello Amber. Thank you for your review of our property. We do appreciate your feedback. We are happy to hear that you enjoyed your stay and that we exceeded your expectations. We look forward to serving you again when next you visit Kingston.

8/10 不錯哦

Kathleen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Sales Administrator 於 2024年3月20日回覆
Hello Kathleen. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Latoya，Bronx

喜歡：整潔度、員工素質和住宿環境和硬體
Ok
於 2024 年 1 月住了 1 晚
Sales Administrator 於 2024年2月1日回覆
Hello Latoya. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet and nice breakfast
於 2023 年 12 月住了 4 晚
Sales Administrator 於 2024年2月1日回覆
Hello Elizabeth. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Veleta

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年2月1日回覆
Hello Veleta. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

Kenneth

於 2024 年 1 月住了 3 晚
Sales Administrator 於 2024年2月5日回覆
Hello Kenneth. Thank you for your review of our property. We do appreciate your feedback.

10/10 有夠讚

Vidia，Queens

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff noted I was not feeling well and moved quickly to get me a room so I rest and recuperate. I am very grateful.
於 2024 年 1 月住了 2 晚
Sales Administrator 於 2024年2月1日回覆
Hello Vilda. Thank you for your review of our property. We do appreciate your feedback. Our staff do take pride in providing excellent service and ensuring that our guests are taken care of.

10/10 有夠讚

Winnifred

於 2023 年 12 月住了 2 晚
Sales Administrator 於 2024年2月1日回覆
Hello Winnifred. Thank you for your review of our property. We do appreciate your feedback.

8/10 不錯哦

Leisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I’ve always wanted to stay at this hotel ever since a child
於 2023 年 12 月住了 5 晚
Sales Administrator 於 2024年2月1日回覆
Hello Leisa. Thank you for your review of our property. We do appreciate your feedback. We are glad that you enjoyed your stay with us and had the opportunity to experience our hospitality.