外觀

評論

7.2

不錯哦

10 分,有夠讚;410 則評論中有 118 則" "
8 分,不錯哦;410 則評論中有 129 則" "
6 分,一般般;410 則評論中有 72 則" "
4 分,不太好;410 則評論中有 47 則" "
2 分,很糟糕;410 則評論中有 44 則" "

7.4/10

整潔度

8.0/10

員工素質

6.4/10

設施服務

7.0/10

住宿環境和硬體

6.6/10

環保程度

評論

10/10 有夠讚

Ann

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk people were so nice and they were helpful. Definitely recommend this place it was really clean.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日回覆
Hello Ann,We are thrilled to hear that you enjoyed the service provided by our front desk team and found our hotel to be clean. Thank you for recommending us! Your satisfaction is our priority.

10/10 有夠讚

Ann

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Friendliest staff I’ve ever encountered and easy check in process. Will definitely recommend this clean place to stay.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月26日回覆
Hello Ann,We are thrilled to hear that you enjoyed our friendly staff and seamless check-in process during your stay with us. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable experience.

2/10 很糟糕

Shauntealya

情侶出遊, 親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The pictures that were advertised were deceiving compared to the actual property. My towels and bed cover were dirty and there was a rip in my curtain. The toilet had not been cleaned either
於 2024 年 2 月住了 5 晚
Manager 於 2024年3月1日回覆
Hello Shauntealya, We apologize for any discrepancies you experienced during your stay. Your feedback is valuable to us for improving our services and addressing any issues encountered in the future. For any further assistance or feedback, please do not hesitate to reach out to our management team directly.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Love it
Great ii enjoyed everything. Friendly staff. Service amazing.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月26日回覆
Dear Guest,Thank you so much for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our friendly staff and amazing service. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 有夠讚

Jermaine

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
Awesome
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日回覆
Hello Jermaine,Thank you for taking the time to share your experience with us! We're delighted to hear that you had an awesome stay at our hotel. We strive to provide exceptional service and ensure that our guests have a memorable experience. We look forward to welcoming you back in the future for another fantastic stay!

6/10 一般般

Christopher

商務旅客, 家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Not sure why when you check in you are charged a $2 per night, “nightly fee”, above what you already paid in full for the stay. Rooms are average, bathrooms are extremely small. You can smell weed all over the property and foot traffic and talking all through the night. Good for a quick stay but would never want to stay a long period of time at this place.
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月16日回覆
Hello Christopher, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our nightly fee helps cover additional amenities and services offered to our guests. We appreciate your comments about the rooms and bathrooms, and we will take them into consideration for future improvements. We strive to provide a comfortable environment for all our guests and have measures in place to address noise-related concerns. Your feedback is important to us and we hope to welcome you back in the future.

8/10 不錯哦

Caitlin

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The stay was what you might expect for the price... the room was clean and comfortable if a bit older. The outside was functional but could use a facelift. The only less than good comment was the breakfast provided was limited to basics... coffe/juice, waffles, and eggs for the most part... still decent but not extensive.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月23日回覆
Hello Caitlin, Thank you for staying with us and taking the time to share your feedback. We're glad to hear that you found the room clean and comfortable, despite its age. We appreciate your suggestion regarding the exterior and will keep it in mind for future improvements. As for the breakfast, we understand that it was limited to basics, but we hope it was still enjoyable. Your comments will be shared with our team for further consideration. We hope to welcome you back in the future for an even better experience.

4/10 不太好

Stacey

情侶出遊, 商務旅客
喜歡:員工素質
不喜歡:整潔度和設施服務
Staff was friendly!! Our room had trash in the restroom. Kids running back and forth in front of our room until late! Got woke up to people screaming outside our room, throwing things at the cars below. Our refrigerator made a horrible sound had to unplug it to sleep! The front door has obviously been kicked in at some point and didn't close properly, I put a chair in front of it to secure it!
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日回覆
Hello Stacey, Thank you for your feedback. We appreciate your kind words about our friendly staff. We apologize for any inconveniences you experienced during your stay. We have notified our housekeeping team to ensure thorough room inspections. As for the noise disturbances, please know that we prioritize the comfort of all our guests and will address this matter with our security team. We apologize for the issues with the refrigerator and door, we are continuously working on room maintenance. We apologize for any inconvenience caused and hope to welcome you again in the future for a more pleasant experience.

4/10 不太好

真實旅客

家庭旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
Not a good place to stay
I cant recommend this place. The location is good and central to several amenities. The staff is friendly. THe cleaning gals did a good job trying to keep the room and outside area clean. Our toilet was very outdated. The lock on our door was broke and it took them a day to fix it. Our bathroom door was stuck and wouldn’t close. The telephone never worked and I told them about that the very first day. The refrigerator wouldn’t come on and we found it to be plugged into a faulty outlet They never fixed the outlet and just gave us a multi plug to use but we had to finagle it in the faulty outlet to get it to work so we could use the refrigerator. Two nights in a row I had to kill bugs that were in our bathtub. There was also a large flying insect we finally killed. There were a lot of people staying up late into the wee hours. Also, I saw several females walking around and always wanting to “bum a smoke.” Several of the females I saw there were dressed in pretty skimpy clothing. We would NEVER stay there again. It’s best to pay a few bucks extra and find a better place to stay. I cannot recommend this place at all.
於 2023 年 10 月住了 8 晚
Manager 於 2023年10月28日回覆
Dear Guest,Thank you for bringing these issues to our attention. We apologize for the inconveniences you experienced during your stay. We strive to provide a comfortable and enjoyable experience for our guests, and we appreciate your feedback which will be used to improve our services.

8/10 不錯哦

Melissa

喜歡:整潔度和員工素質
The property was in the middle of some renovations.
於 2023 年 10 月住了 4 晚
Manager 於 2023年10月14日回覆
Hi Melissa,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 一般般

Kevin

喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
Not the best but not the worst.
The room was adequate and clean.. however there were drug addicts in the adjacent rooms and noise all night
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月7日回覆
Hello Kevin, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

6/10 一般般

Patricia

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The staff were very friendly. Bed was comfortable. But, the bathroom was not good. Toilet stopped up, bathroom door would not close, hair in tub, and just not clean.
於 2023 年 9 月住了 2 晚
Manager 於 2023年10月6日回覆
Hello Patricia, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

8/10 不錯哦

Karen

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
Decent stay
於 2023 年 9 月住了 3 晚
Manager 於 2023年9月13日回覆
Hello Karen,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 不太好

Kathy

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
No breakfast or customer service
The area was good. The hotel was clean, the room smelled good. Went there for work, I have to stay weeks at a time. I was checking this hotel out to see if it would be something I’d like. One of the selling points was full breakfast served. It was not. I was there at 6:45, breakfast started at 6. There was nothing, everything was locked up. I asked the lady at the front desk, if there was breakfast. She shrugged her shoulders and said she didn’t know. So afterwards the same evening I called, asking if there was a reason why. The woman that answered said that there was breakfast. I told her there was not. She said that there SHOULD have been. But that was it. She did not offer any apology or possibly speak to someone about it. I even explained we was looking for a long term stay. She did nothing to help customer service wise.
於 2023 年 8 月住了 1 晚
Manager 於 2023年9月2日回覆
Hello Kathy,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 不太好

Martin

不喜歡:整潔度
I stayed here about 5 years ago, it was really nice, and that's why I chose to come back. This time wasn't so great. Cleaning? It left a lot to be desired. They changed the towels, made the bed and left coffee, but there was no wiping down or mopping. Sad!!
於 2023 年 8 月住了 2 晚
Manager 於 2023年8月30日回覆
Hello Martin, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 很糟糕

Jessica

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質和設施服務
The house keeper was rude and came knocking at the door hrs before check out then when I reported it to the manger she argued with me about it the bathrooms where dirty the towels had stains on them
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月26日回覆
Hello Jessica, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

4/10 不太好

真實旅客

喜歡:整潔度和員工素質
不喜歡:客房舒適度
Vould have been better
The ac unit doesn't work too well. It should be repaired. I seen roaches on the unit too. Definitely need to disinfect this room.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月15日回覆
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 有夠讚

Tavion

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月15日回覆
Hello Tavion,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 不錯哦

Yorlenie

親子旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Need more cleaning there was a panty in the bathroom from prior people check in was easy and customer service was great
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月5日回覆
Hi Yorlenie,Thank you so much for taking the time to share your thoughts and provide us with an unbiased opinion on our hotel's guest experience. I sincerely apologize that our housekeeping did not meet your cleaning standards, even though we strive to keep our standards high which includes checking in to verify that rooms are as clean as possible. We will address this with our housekeeping team promptly. We look forward to seeing you again and impressing you.

4/10 不太好

Jennifer

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Older motel with a Wyndham name. The 1st room had a problem with AC. 105 degrees in Texas so we were given another room. Room don’t have carpet which is great but they obviously hadn’t been cleaned in weeks. My daughters white socks were BLACk! Had to get up to get a fresh blanket because the one on the bed smelled of urine, Hotel manager told me about the cricket and grasshoppers, and said not to be alarmed. They invaded my room because there wasn’t any weather stripping under the door! This is not a place for a tourist or someone visiting or vacationing. Several of the units are lived in on a regular basis. Our neighbors smoked weed outside the room most of the day, which can directly in the room from the broken AC vent. I was in town for a family party thankfully I had places to go and people to see so we didn’t spend much time in the room. The only positive thing was the pool. Which offered no shade because in directly in the packing lot.
於 2023 年 7 月住了 2 晚
Manager 於 2023年7月28日回覆
Hello Jennifer, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

8/10 不錯哦

Jean

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月27日回覆
Hello Jean,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 很糟糕

Janis

於 2023 年 7 月住了 2 晚
Manager 於 2023年7月25日回覆
Hello Janis, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 很糟糕

krystal

不喜歡:整潔度和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月20日回覆
Hello krystal,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 不錯哦

Nisha

喜歡:整潔度、員工素質和住宿環境和硬體
It's always clean
於 2023 年 6 月住了 1 晚
Manager 於 2023年7月15日回覆
Hello Nisha,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 一般般

Mary

不喜歡:住宿環境和硬體
Unhappy with the location, the conditions of the property. Room was pretty clean. Staff was friendly.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月12日回覆
Hello Mary,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and location. We hope to see you again to deliver you with a 5 star experience.

6/10 一般般

john

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Needs maintenance
Very nice staff. Great location. Older property and could use some maintenance. Shower curtain bracket prevented door from opening or closing. Carpet nice but musty smelling Just needs cleaning. Room 204.
於 2023 年 5 月住了 3 晚
Manager 於 2023年5月31日回覆
Hello john, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 有夠讚

Melvin

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Es trankilo exelente atencion desde la oficina te reciben las empleadas de limpieza super amables atentas responsables en su trabajo todos super trankilo comodidad me encanto volveria quedarme con seguridad gracias bendiciones
於 2023 年 5 月住了 7 晚
Manager 於 2023年5月25日回覆
Hello Melvin,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 一般般

Gevorg

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月15日回覆
Hello Gevorg,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 有夠讚

Jakob

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚
Manager 於 2023年5月10日回覆
Hello Jakob,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 很糟糕

Dana

於 2023 年 5 月住了 2 晚
Manager 於 2023年5月27日回覆
Hello Dana, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 有夠讚

Tracie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall a great place to stay
於 2023 年 4 月住了 1 晚
Manager 於 2023年5月4日回覆
Hi Tracie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 有夠讚

Hollis

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Little noisy but easy access to area
於 2023 年 4 月住了 3 晚
Manager 於 2023年5月3日回覆
Hello Hollis,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our area as well as our access. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 很糟糕

Laura

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Several guests were partying loudly, with their doors open and alcohol bottles all over. Yelling through the night. We got in late and tried to go straight to bed. In the morning we discovered in the bathroom there was splattered blood on the walls and stains on the carpet. We requested a refund because we were not staying there another night. They refused to refund our money, but we left anyway. We will not be staying at a Travel lodge ever again, especially this one.
Manager 於 2023年4月27日回覆
Hello Laura, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

10/10 有夠讚

Lydia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the area was very comfortable and close to many places like walmart
於 2023 年 4 月住了 2 晚
Manager 於 2023年4月21日回覆
Hi Lydia,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

6/10 一般般

Earl

喜歡:員工素質
不喜歡:整潔度
Don't bother staying
Very loud neighbor. Room not clean. Bathroom tub in disrepair and not clean.
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月19日回覆
Hi Earl,Thanks for your review and is greatly aprpeciate. I would like to apologize for not exceeding your expectations with our bathroom and room's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

10/10 有夠讚

Tearlejean D

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月4日回覆
Hello Tearlejean D,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 有夠讚

Lawrence Kelly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very Clean And Staff was very helpful
於 2023 年 3 月住了 5 晚
Manager 於 2023年3月22日回覆
Hello Lawrence Kelly,We appreciate the comments, especially with regards to your opinion of our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 不錯哦

Steven

於 2023 年 3 月住了 1 晚
Manager 於 2023年4月11日回覆
Hello Steven,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 不太好

Aaron

於 2023 年 1 月住了 1 晚
Manager 於 2023年1月18日回覆
Hello Aaron,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 有夠讚

MILTON,MAYAGUEZ

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Serca de todo
Manager 於 2023年1月10日回覆
Hello MILTON,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We appreciate you taking the time to share your experience.

10/10 有夠讚

Emilio

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff rocks
We continue to stay here visiting family. Excellent value.
於 2022 年 12 月住了 1 晚
Manager 於 2023年1月6日回覆
Hello Emilio,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our value. I hope you will return to enjoy a memorable and exceptional experience.

4/10 不太好

Elizabeth

商務旅客
喜歡:整潔度和員工素質
Place and employees were great. Construction workers took over parking lot with beer party after 11pm. Called office at 1:30 am and they only talked to them. Party with flying beer bottles continued after 2:00 am when I used a loud phone fan and a pillow over my head to attempt to block the noise.
於 2022 年 12 月住了 1 晚
Manager 於 2022年12月6日回覆
Hello Elizabeth,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 不錯哦

Emilio

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We continue to stay here.
Great value with a great staff.
於 2022 年 11 月住了 3 晚
Manager 於 2022年11月27日回覆
Hello Emilio,Thank you for being a valued guest and for providing us the feedback regarding our staff as well as our value. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 不錯哦

Mona

Manager 於 2023年2月5日回覆
Hello Mona,Thank you for sharing this rating, and we welcome you to visit us again anytime.

6/10 一般般

IRENE

商務旅客
喜歡:員工素質
Bathroom was old and needed repairing, TV wifi was unstable, kept going in and out.
Manager 於 2022年11月5日回覆
Hello IRENE,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

6/10 一般般

Shana

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
The website says breakfast is included and it is not. I was informed that they haven’t done breakfast since 2020. Inside of hotel was update and fairly clean, only soap and body wash included. No shampoo or conditioner. Staff was ver friendly but not sure I’d stay here again.
於 2022 年 10 月住了 3 晚
Manager 於 2022年10月19日回覆
Hello Shana, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

10/10 有夠讚

Lauren

喜歡:員工素質和客房舒適度
不喜歡:整潔度和住宿環境和硬體
於 2022 年 8 月住了 1 晚
Manager 於 2022年8月30日回覆
Hello Lauren, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

2/10 很糟糕

Joseph

於 2022 年 8 月住了 1 晚
Manager 於 2022年8月18日回覆
Hello Joseph, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 有夠讚

Emilio

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
Good value for the money.
Went above and beyond from checkout and during our stay. Definitely recommend and will stay here again.
於 2022 年 8 月住了 1 晚
Manager 於 2022年8月15日回覆
Hello Emilio, Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We appreciate you taking the time to share your experience.

2/10 很糟糕

Miriam

家庭旅遊, 親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
It was not a good stay. When we first arrived our bathroom was locked the fridge was broke and the air conditioner cover was taped and fell off when we tried to adjust ac. After arguing they moved us to a different room and the shower barely worked i dont recommend staying there at all.
於 2022 年 8 月住了 2 晚
Manager 於 2022年8月14日回覆
Hello Miriam, Thank you for sharing this honest review and feedback about our air conditioner and also our shower. Your voice is very valuable to us and we hope you will return on your next travels.