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斯利普套房飯店的評分

2.5 out of 5
斯利普套房飯店
5597 South 9Th Street, Kalamazoo, MI

評論

8.4

非常好

10 分，有夠讚；1004 則評論中有 496 則" "
8 分，不錯哦；1004 則評論中有 323 則" "
6 分，一般般；1004 則評論中有 97 則" "
4 分，不太好；1004 則評論中有 43 則" "
2 分，很糟糕；1004 則評論中有 45 則" "

8.8/10

整潔度

9.0/10

員工素質

7.8/10

設施服務

8.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Jing

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店比较新，居住挺舒适的，附近没什么商业，吃饭需要开车出去
於 2017 年 9 月住了 1 晚

6/10 一般般

ANGIE，PELZER

於 2024 年 5 月住了 4 晚

6/10 一般般

Marvin

不喜歡：設施服務和住宿環境和硬體
A bit run down. Elevator didn't work for a day. Bathtub drain was slow.
於 2024 年 5 月住了 4 晚

6/10 一般般

Jeremy

情侶出遊
喜歡：整潔度
Overall a good experience; however, the television didn’t work.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Mariette

不喜歡：整潔度、員工素質和設施服務
Reviews were misleading as the room was just terrible. The room had a missing TV remote & sink-cabinet and there was plumbing exposed in the room, along with 2 ft of floor trim that wasn't attached to the wall. The room had disgusting red marks around the toilet and there was a dismantled pen on the floor (ink only), so one can only imagine what went on the night before. The front desk person couldn't help me as she was having a hard time warding off the advances of a trucker looking for company. BEWARE!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Catherine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff here is wonderful. The hotel is very affordable with a nice breakfast with many options. Guest laundry in premises.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊
The bed was comfortable. Easy acess location
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jenna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Kwang，Fremont

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The man at the front desk is very nice. The hotel room is clean, but the water in the shower does not drain well for room#109. It need to be fixed immediately for the next guest.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Robert，Ciudad Juarez

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not very convenient location. The hotel was short staffed with only 2 cleaning staff for 74 rooms but everything was ok, credit to the staff
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Jamil

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Stayed for two nights. Phone didn’t work in first room. Room changed quickly. Needed to let the water run for several minutes before it got hot. TV input had to be set manually with the physical buttons on the side of the TV. Once input selected, OK to use remote. Literally took 10 seconds or so, but it shouldn’t be that way. Mini fridge and microwave in room, convenient Quiet. Comfortable bed. Breakfast area was crowded so I didn’t try their breakfast as I had limited time. Several fast food restaurants nearby. Quick access to/from I-94. Kyle is very professional and accommodating.

8/10 不錯哦

Marshall

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a lovely place. Kyle, the Manager, was extremely helpful and welcoming. Superb employee.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

4/10 不太好

Stacey

商務旅客, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Lisa

於 2024 年 5 月住了 1 晚

8/10 不錯哦

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean room, good price
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Marney，Saint Clair

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This was a decent property for the cost. Right near the expressway - quiet- super clean- just right for what we needed. We had commencement at Western Michigan and this place is the perfect distance to campus. Would highly recommend . Staff was great too- very helpful and extremely friendly.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
Na
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jesse

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just what i needed.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
Property and staff were fine. Nothing over the top, but a good value for a clean room. Breakfast was meh, but the stay was cheaper…so whatever. I’d book it again.
於 2024 年 4 月住了 1 晚

6/10 一般般

Caroline

情侶出遊
喜歡：員工素質
Too noisy on the first floor
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kalyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a great experience. Don't stay at hotels much but it was perfect for what I needed it for. Friendly staff no issues. Clean room and clean lobby. No bad smells. Really spacious bathroom which was nice!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brittney

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed one night. Quiet stay. Biscuits, gravy, and sausage on the breakfast was a great surprise!
於 2024 年 4 月住了 1 晚
Amber Assistant General Manager 於 2024年4月12日回覆
Brittney,So glad you stayed with us and thank you for sharing your feedback.

4/10 不太好

Jessica

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
We always check the bedding at hotels. The mattress cover under the main sheet was stained with urine and blood so we removed that immediately. The bath towels were also stained. All linens must not be bleached. We did not realize that the travel lodge was a complete separate building for having coffee and breakfast so we had to walk to the main building. There were a bunch of work trucks parked in the lot that headed to work early morning. There was a lot of beeping and engines roaring. Price was decent but you definitely get what you pay for.
於 2024 年 4 月住了 1 晚
Amber Assistant General Manager 於 2024年4月12日回覆
Jessica, I am not sure if your have the wrong hotel but we DO not have a separate lodging area for our guest for breakfast. I am sorry for your inconvenience. Next time you can stay with us and have a much better experience.

10/10 有夠讚

Jonathan

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Sandra

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Our bathroom needed a couple items taken care of by Maintenance. I brought it to the attention of the Front Desk and it was resolved quickly! Thank you! We will stay here again!
於 2024 年 4 月住了 2 晚
Amber Assistant General Manager 於 2024年4月12日回覆
Thank you for staying with us and sharing your feedback. We look forward to seeing you again soon.

6/10 一般般

John

家庭旅遊
喜歡：整潔度和員工素質
The hotel was clean, quiet, and conveniently located. The complimentary breakfast was not great, but also not notably worse than typical for hotels in this price range. We had two problems, however. First, several of the electrical outlets in our room did not work, which I discovered after the first night when I found that my phone had not charged at all. Second, the hot water in the bathroom was never better than lukewarm. I don't know if other rooms had the same electrical problems, but the water issue was apparently widespread.
於 2024 年 3 月住了 2 晚
Amber Assistant General Manager 於 2024年4月5日回覆
John, Thank you for staying with us and sharing your experience. We appreciate you taking the time to share the above information so we can address these issues for our next quest. We look forward to seeing you again soon.

10/10 有夠讚

Stéphane

喜歡：整潔度、員工素質和住宿環境和硬體
Très bon lit
於 2024 年 4 月住了 1 晚
Amber Assistant General Manager 於 2024年4月5日回覆
Thank you so much for staying with us and sharing your experience.

8/10 不錯哦

Natalie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Amber Assistant General Manager 於 2024年4月5日回覆
Natalie, Thank you for staying with us.

10/10 有夠讚

Raymond，Nepean

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean and quiet room with good parking. Staff at the front desk is friendly and efficient. Also called us to ensure everything is fine.
於 2024 年 4 月住了 1 晚
Amber Assistant General Manager 於 2024年4月5日回覆
Thank you for staying with us. We look forward to seeing you at your next visit.

4/10 不太好

Lisa，Ironwood

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
We didn't get any sleep for the first 3 nights. Screaming, yelling, crying, etc. ALL night!!! We had a king bed which literally took up the whole room. There was barely any room to walk. The comforter was not clean. Yuk.
於 2024 年 3 月住了 4 晚
Amber Assistant General Manager 於 2024年4月5日回覆
Lisa, Thank you for staying with us. Due to have a full hotel for the State Wrestling Tournament I apologize for any inconvenience. We hope you stay with us again in the future.

6/10 一般般

Marty，Alliston

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Several problems with noise. Night staff vacuuming the lobby at midnight. Room next to us awake at 4am. Noise carried between hall ways to rooms.
於 2024 年 3 月住了 1 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Marty, Thank you for staying with us and sharing your feedback it will be shared with the staff to ensure your next stay will be better than your last.

4/10 不太好

Linda

不喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Thank you for staying with us Linda.

4/10 不太好

Andrea

不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Thank you for staying with us.

6/10 一般般

Charan

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property had dated bathrooms. Also, the breakfast was cold and not very fresh.
於 2024 年 3 月住了 1 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Charan, Thank you for staying with us. We appreciate your feedback.

8/10 不錯哦

Alysia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The stay was pretty good, around the toilet was a little dirty as was the bathroom floor. It was very loud, kids were running all over, late into night. The good things were the staff, bed and pillows were great!
於 2024 年 3 月住了 2 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Alysia, Thank you for staying with us, We appreciate your feedback.

10/10 有夠讚

john

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Thank you John.

8/10 不錯哦

Michael

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was just OK. Could use improvement.
於 2024 年 3 月住了 2 晚
Amber Assistant General Manager 於 2024年4月1日回覆
Thank you for sharing your feedback. We appreciate you staying with us.

10/10 有夠讚

Atiyah

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very clean and food was good
於 2024 年 3 月住了 3 晚
Amber Assistant General Manager 於 2024年3月17日回覆
Thank you very much for staying with us. We appreciate you sharing your feedback.

10/10 有夠讚

Autumn

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always clean and quiet.
於 2024 年 2 月住了 1 晚
Amber Assistant General Manager 於 2024年3月17日回覆
Thank you Autumn for staying with us. We appreciate your feedback and look forward to your next visit .

10/10 有夠讚

Abhijith

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good customer service.
於 2024 年 2 月住了 1 晚
Amber Assistant General Manager 於 2024年3月17日回覆
Thank you for staying with us and sharing your feedback. We appreciate it and look forward to seeing you again soon.

6/10 一般般

Holly

家庭旅遊
喜歡：員工素質
Room was ok but super small. Ok for cleanliness. Not a bad place for the price.
於 2024 年 2 月住了 2 晚
Amber Assistant General Manager 於 2024年2月22日回覆
Holly, Thank you for staying with us. We appriecate your feedback and look forward to seeing you again soon. Please share with us and your next visit how we could make it a 5 for you.

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Place!
A few minor issues, like loose toilet seat, and TV mount angle turned down, but clean and very comfortable room, and located in a very close to everything site. Staff was extremely friendly, and breakfast was excellent.
於 2024 年 2 月住了 1 晚
Amber Assistant General Manager 於 2024年2月22日回覆
Thomas , Thank you for staying with us and sharing your feedback . We appreciate it and will address the above issues for the next guest. We look forward to seeing you again soon.

4/10 不太好

Vanessa，Rochester

商務旅客, 親子旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Staff was great! Walls are paper thin could hear every conversation going on around me from other rooms like they were in my room! The breakfast was awful very low quality options
於 2024 年 2 月住了 2 晚
Amber Assistant General Manager 於 2024年2月22日回覆
Vanessa, Thank you for staying with us and taking the time to share your feedback. We appreciate it.

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and comfortable
於 2024 年 2 月住了 1 晚
Amber Assistant General Manager 於 2024年2月22日回覆
Jennifer,Thank you for staying with us and sharing all your feedback. We appreciate it and look forward to seeing you again soon.

6/10 一般般

Torrie

於 2024 年 1 月住了 1 晚
Assistant General Manager 於 2024年2月22日回覆
Thank you for staying with us. We appreciate your feedback and look forward to seeing you at your next visit and make it a 5 out of 5 .Amber

4/10 不太好

Ray

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Dirty, bad shape, cramped.
Cramped and dirty. The sheets were dirty, with hair on the pillows. Mold/mildew in the shower, and needs a remodel. Tub has a big chip out of the enamel. Tight space for two beds.
於 2024 年 1 月住了 1 晚
Amber Assistant General Manager 於 2024年1月31日回覆
Ray , Our rooms with two queen beds are normal sized hotel rooms. I am sorry your felt cramped. All rooms have been remodeled, we will share this information with our staff . We appreciate your business and look forward to seeing you in the future.

10/10 有夠讚

Moya

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was excellent.
於 2024 年 1 月住了 1 晚
Amber Assistant General Manager 於 2024年1月31日回覆
Thank you for staying with us and sharing your feedback. We appreciate your business and look forward to seeing you in the future.

10/10 有夠讚

edgardo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Amber Assistant General Manager 於 2024年1月18日回覆
Thank you so much for staying with us and sharing your feedback. We appreciate you and look forward to seeing you at your next visit.