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西卡拉馬祖萬豪費爾菲爾德套房飯店的評分

2.5 out of 5
西卡拉馬祖萬豪費爾菲爾德套房飯店
6420 Cracker Barrel Blvd, Kalamazoo, MI

評論

8.2

非常好

10 分，有夠讚；629 則評論中有 271 則" "
8 分，不錯哦；629 則評論中有 215 則" "
6 分，一般般；629 則評論中有 79 則" "
4 分，不太好；629 則評論中有 41 則" "
2 分，很糟糕；629 則評論中有 23 則" "

8.6/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

Anne

情侶出遊
The room smelled like mildew or something funky; during my shower I realized the shampoo and conditioner containers hanging inside the shower were empty, had to get out, dripping and find some in my suitcase. No garbage container in bathroom area. The pool was very nice, warm and clean;
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jeremiah，Toledo

喜歡：整潔度、員工素質和住宿環境和硬體
Nice quiet and affordable
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Karin

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We arrived at 4:30pm the room was on the 3rd floor, it was not clean, the bedding had been removed, there was a chair on one of the beds, dried ketchup on the entry floor. Told the staff the room was not ready, was given the only other room available, it was on the first floor. We were there for a convention and only had time to drop off our luggage and go setup. Got back late, when getting in bed, noticed toe nail clippings next to one of the beds. This showed the room had not been properly cleaned!!! Also, it was a bit chilly, tried to turn up the heat and it didn’t work. Will not stay here again nor would I recommend it. Very discussed!
於 2024 年 4 月住了 3 晚

4/10 不太好

David

喜歡：員工素質
AC did not work. Not all lights worked.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Richard

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Karen

喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Avkambh

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for one day, had two rooms. Reception lady Pamela was super good and sweet in attending our family during Check In.Even during checkout the staff was good and considerate. Hotel room, bed, washroom and all the aspect were good.
於 2024 年 4 月住了 1 晚

6/10 一般般

Jennifer

家庭旅遊
This hotel was just fine. There was nothing memorable about it, either positive or negative.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Tabitha

於 2024 年 3 月住了 3 晚

4/10 不太好

Nathaniel

不喜歡：整潔度和設施服務
There were kids running up and down the halls, slamming doors, yelling and parents being noisy as well. This was both nights we stayed, til past midnight. Took my 5 year old to the pool and it was a s**t show, a ton of kids just belly flopping into the pool splasing as much as possible. I got my kid out after just a couple minutes because these nasty kids were jumping right next to her head, parents just letting it happen. The breakfast area was trashed almost immediately, people leaving huge messes on every surface. Overall, nearly every guest we encountered was disrespectful to both staff and other guests, and the hotel needs to hire more staff to be able to deal with these trashy guests. Oh, and there was blood on the floor in the elevator. I watched an employee use the elevator and pretend it wasn't there. We will be avoiding this place like the plague, probably avoiding the general area tbh.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

tracey

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel very clean & friendly staff
於 2024 年 2 月住了 1 晚

10/10 有夠讚

George

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚

6/10 一般般

Rebecca

親子旅遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
The room was pretty clean but there were items left in the room from previous tenants. The walls are thin so I could hear the neighbors very easily. The halls smelled of marijuana.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Chad

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Firstly they charged my Visa AND expedia so i paid twice. They saidbthey refunded me but my bank disagrees and they would know sooo.. The staff were great The breakfast the second morning was great but the third and worth werent good. I came during a snow storm so the tv didnt work and they did not maintain their parking lot snow wise. I appreciate that it was a crazy storm and i accept whzt comes with that
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Janis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good one
Clean and comfortable. Friendly staff and met our needs. Recommended.
於 2023 年 12 月住了 1 晚

6/10 一般般

koloud

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Janis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good one
Great service and rooms were fine. Clean and pretty well run place. Recommend.
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Mikhail

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
bit noisy due to it is proximity to highway
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Marcus

於 2023 年 12 月住了 2 晚

2/10 很糟糕

Tara

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Horrible visit. Checked in and was placed in a room that was already occupied. Yes we walked in on another guest. Went back down to the desk and representative apologized and “upgraded “ us to another room. Went to the room and it was infested with bed bugs. Left the room at 2am. Upon check out we were told we wouldn’t be charged and two days later we were charged for the room. Called numerous times to speak with a manager and/or general manager and a week later have still not been contacted.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Katherine

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, it was clean and the breakfast was nice. Staff was very friendly and helpful. Worked for a place to sleep.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Donald

喜歡：整潔度、員工素質和住宿環境和硬體
Great location and very clean. Helpful desk services.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Peter

於 2023 年 11 月住了 1 晚

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Quick and easy right off/on the highway
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Meeka，South Bend

團體旅遊
喜歡：員工素質和住宿環境和硬體
Staff was nice and location was very convenient.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Linda

於 2023 年 11 月住了 3 晚

10/10 有夠讚

Dale

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the cleanliness and the people were great!
於 2023 年 11 月住了 7 晚

6/10 一般般

Rick

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Isaiah，Toledo

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

6/10 一般般

Kayley

喜歡：整潔度、員工素質和住宿環境和硬體
Room was okay. No body wash and ants in the bathroom shower . But other then that it was a good trip for a wedding .
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Karen

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly staff, especially Pam. Room is very clean and comfortable.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

SHIRLEY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般般

Brandi

喜歡：員工素質
於 2023 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay.
Was very pleasant. Good breakfast a nice quiet hotel.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Julie

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Julie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome stay! Staff were friendly and helpful. Room was clean, quiet, and comfortable. Work out room, pool, and breakfast were good. No funky smells in room nor hotel. Felt safe staying there and would definitely return.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Gordon，Terra Cotta

情侶出遊
喜歡：整潔度、員工素質和設施服務
We had a good stay. The property was clean and the staff were very welcoming and accommodating. The breakfast area was excellent, and the food choices above average for sure. There were no towels, facecloths, etc. when we arrived. The staff was very quick to get some for us once notified. We stayed in Room 212. It is just above the front entrance and the sliding doors make a loud noise in the room. We thought it was thunder, but quickly picked up on the source when we focused on it. Either quieter doors could be installed, or more insulation inserted between the doors and the room to mitigate the sound. It is loud - you may want to listen to it. Perhaps this room could be the last room rented out until the sound impact is remedied ;) We like Marriott properties in general. G M Finnigan
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Brian

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Aeryn

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Rooms are clean. The staff is very friendly. The breakfast is amazing! Will be back next year
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Nadia

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Caution
The hotel was definitely a motel. The staff and lobby amazing, fools you. The rooms are very run down. For the price listed definitely not up to standards. The room was smelly, old and had trash everywhere. From crumbs, to q-tips and dust galore. I don’t think the room had been cleaned at all. Save your money this was not worth the price.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly, very clean, breakfast was very good. Beds were very comfortable.
於 2023 年 10 月住了 1 晚

4/10 不太好

Hugues

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Lisa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Front desk Tawanda was friendly and very welcoming.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

theo

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly and personal staf. Nice and easygoing. Peacefull. Nice stay, for a few days as well. Recommand!
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Janet

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
breakfast food was not even warm
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Wai Suen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is little outdated but very well kept. You see employees cleaning in all hours. Staffs are extremely friendly and helpful. Our floor was quiet, we slept very well. I'd stay here again if I ever come back here.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Julie

喜歡：設施服務
Clean. Friendly staff. Spacious suite. Comfortable bed. Great stay!
於 2023 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything about our stay was great!
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚