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希思爾柔佛巴魯飯店的評分

4.5 out of 5
希思爾柔佛巴魯飯店
Jalan Sungai Chat, Johor Bahru, Johor

評論

7.6

不錯哦

10 分，有夠讚；1000 則評論中有 246 則" "
8 分，不錯哦；1000 則評論中有 415 則" "
6 分，一般般；1000 則評論中有 209 則" "
4 分，不太好；1000 則評論中有 86 則" "
2 分，很糟糕；1000 則評論中有 44 則" "

7.4/10

整潔度

7.8/10

員工素質

7.4/10

設施服務

7.2/10

住宿環境和硬體

6.4/10

環保程度

評論

4/10 不太好

kian boey

商務旅客
厕所门很难拉，是时候要修理了
於 2020 年 6 月住了 1 晚

4/10 不太好

Ning

不喜歡：整潔度和員工素質
一般般
一般般,没什么特色,服务也不是很好,只是听朋友说不错,来体验下,结果并非预期
於 2019 年 6 月住了 2 晚
GM 於 2019年10月30日回覆
Dear Ning, thank you for taking the time to leave generous comments and rate us after your recent visit to THISTLE Johor Bahru. We have noted your feedback regarding our service. Rest assured we will share it with the team for our improvement moving forward. Thank you once again for your feedback and we look forward to welcome you back under improved circumstances in the future. Best regards, The Management THISTLE Johor Bahru

6/10 一般般

真實旅客

If the management can improve, it must be a very good hotel for vacation.
於 2017 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

WEI

喜歡：整潔度、員工素質和住宿環境和硬體
交通不便
交通不便是最大问题……

4/10 不太好

真實旅客

不喜歡：員工素質
虽然号称是4.5星级，但是服务真的很差
虽然号称是4.5星级，但是服务真的很差！不得不说，距离真正的五星级还有很远的距离。1、我预定的是straits view，但是却给了carpark view，还不给解释，去找前台更换没有任何道歉；2、SPA是坏的在维修但是在网站上没有任何提示；3、服务人员不能给予及时回复，让客户自己去前台。

2/10 很糟糕

Chien-cheng

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
hotel excellent,location is so so
Good
Paolo 於 2015年10月24日回覆
Hello Guest, Thanks for your review of Thistle Johor Bahru! Glad to read that you like the hotel overall. I have read your comments about the location away from the hustle and bustle of the city and I am sorry that you it was not to your expectations. Cheers, Paolo General Manager

8/10 不錯哦

CHUN PING，HKG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意的酒店
酒店員工很好，酒店大堂頗大及新。衹是沐浴有時沒有熱水。房間都頗大，wifi 尚算流暢。但是去每處地方都要坐計程車。星期六、日上午9:30有免費shuttle bus 去legoland，回程一班6:00。總括是滿意的。
Paolo 於 2015年10月31日回覆
Hello Chun Ping, Thanks for your review of Thistle Johor Bahru! Glad to read that overall you had a great stay-cation. Glad to read you enjoyed legoland. Look forward to seeing you back in Johor! Cheers, Paolo General Manager

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
各种不好
各种不好，另一个评价了说过了

6/10 一般般

Michael Chan，Hong Kong

不喜歡：整潔度和住宿環境和硬體
Very good service but room is getting old
Hotel service arrangement and attitude are good. Facility is also very nice. But the room condition and maintence are getting old. There is improvement in room decoration. Also, option for food types is not much.

6/10 一般般

Azrina

商務旅客
Acceptable
於 2024 年 1 月住了 1 晚

4/10 不太好

nominzul

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

4/10 不太好

Matt

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 1 晚

4/10 不太好

Kok Hwee

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

Amit

喜歡：員工素質
Check in was good. It’s a basic hotel but considered to be “high end” in Johor. I guess given the lack of choices this is a decent place to stay. Do not expect a five star. Rooms are bigger than KSL and the place is not as crowded. But the rooms are older and the decor is ordinary. You may even find some loose fixtures. Overall- avg place, nice service.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Matthew

於 2023 年 12 月住了 1 晚

6/10 一般般

Julia

不喜歡：員工素質和設施服務
I stay at Thistle every time I visit JB because of its close proximity to where I need to go. So I know it is not the best when it comes to facilities and amenities. However, they could at least maintain what they have well. The gym is terrible with half the machines out of order. The restaurant is mostly unavailable with events and the wait staff is barely available. I saw one poor guy being turned away for dinner on a couple of occasions. I guess he wanted to try the food no matter what. I get that the hotel is old and it is currently going through renovation. However what it lacks in amenities should be made up by good service. Unfortunately this was the worst part of my experience at Thistle. After my numerous stays, it is obvious that service has gone downhill. I’m ok with indifferent service but rudeness is not acceptable. Most of the front desk staff were just plain rude. They were condescending and their immediate responses were alway no, not possible or no, not available. Even asking for an iron was an immediate rejection. Which by the way, isn’t an iron sort of an expected amenity? Anyway, I’m not sure if I will continue staying there even if the location is convenient for me. It may be more worth it to pay the extra Grab cost to stay at a more decent hotel at a slightly higher cost.
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Mansoor Bin，Singapore

喜歡：員工素質
Quite , Easy Parking & Convenient. Minus: Swimming Pool have a musky smell Breakfast area shifted & inconvenience of table & chair arrangement
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Joel

情侶出遊
喜歡：整潔度和員工素質
It’s nice in the room with toilets clad in marble but you can clearly tell things are dated. You’ll probably need some unholy strength to work the faucets what with their poor design. If it was still in the 1980s, I suppose it would be a grand hotel but sadly everything is left at a stand still. You’ll definitely need your own transport getting in and out. Car park entrance is a bit narrow at one point
於 2023 年 12 月住了 1 晚

10/10 有夠讚

SZE HUN

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Fransisco

親子旅遊
喜歡：整潔度、員工素質和設施服務
This hotel was our favorite when we visited Johor Bahru before COVID-19 and we just had the opportunity to stay at this hotel again. I am a bit disappointed with the room's condition, I saw the wooden wall along the hotel corridor is already rotten. The bathroom has an unpleasant odor, and the bedsheets smell dusty the first night we stay but it's better after the request to change it on the second day. The sofa and chair had bad stains, we also found baby cockroaches and a small flying bug crawling on the makeup table. Hopefully, they can maintain the hotel quality back like the old days or even better.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Nur Aleena Natasha

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

6/10 一般般

Harun

商務旅客
於 2023 年 10 月住了 1 晚

6/10 一般般

Mohd

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
There are a few cockroaches at the room
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Hisyamuddin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
During our stay, our actual room already taken by mistake. As complement for their mistake we got free fruit basket delivered to our room.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Clean and pretty view
View and room was great. Service were soso, not exactly the friendliest, but still not too bad. Microwave wasnt working in the room but cleanliness and comfort wise it is good for a short staycay!
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Mun-Kein

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is actually very nice, clean and 4-5 star rating, if not for the slow check in front desk service staff. Sad as the rest of the staff such as housekeeping, security and engineering are really prompt and up to secret. For the price, ambience and comfort, well worth a repeat stay.
於 2023 年 9 月住了 1 晚

6/10 一般般

Mohamad

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 2 晚

6/10 一般般

Sriman

親子旅遊
喜歡：員工素質和設施服務
Good location. Staffs were cooperative. Breakfast is decent.
於 2023 年 9 月住了 2 晚

4/10 不太好

Joe

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rundown property Remote no mall or convenient stall nearby Pool water colour looks dirty
於 2023 年 9 月住了 1 晚

6/10 一般般

Wei Wen

親子旅遊
喜歡：員工素質
First room that we checked in, the bathroom door almost came out. But they change the room within an hour time. But the second room that they change, we realized that the ceiling is leaking with water on the first night.
於 2023 年 8 月住了 2 晚

8/10 不錯哦

M G E

於 2023 年 7 月住了 1 晚

6/10 一般般

Chew Seng

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Wan Roselaily

喜歡：整潔度、員工素質和住宿環境和硬體
Room Seaview is ⭐️⭐️⭐️⭐️⭐️
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Ivan

團體旅遊
喜歡：整潔度和員工素質
Quiet and spacious. Good for family with kids.
於 2023 年 6 月住了 3 晚

4/10 不太好

takayuki

商務旅客, 團體旅遊
不喜歡：整潔度和住宿環境和硬體
建物が老朽化してるのは仕方がないが、部屋を清潔にして欲しい
於 2023 年 5 月住了 1 晚

6/10 一般般

TARO

於 2023 年 5 月住了 1 晚

2/10 很糟糕

Glen

不喜歡：整潔度、設施服務和住宿環境和硬體
Air-con not cold, room are dirty
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Mohd

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Near stadium
於 2023 年 4 月住了 1 晚

10/10 有夠讚

SZE HUN

於 2023 年 4 月住了 1 晚

6/10 一般般

Natasha

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Pretty rundown. Did not look like the images. Peeling paint and rusted bathtub.
於 2023 年 3 月住了 2 晚

10/10 有夠讚

LEONG FATT

喜歡：整潔度、員工素質和住宿環境和硬體
Overall pleasant experience. Room is clean and bright. Breakfast is considered good but can be better
於 2023 年 3 月住了 1 晚

8/10 不錯哦

zainudin lee

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
satisfied quite clean only shower water clogged
於 2023 年 3 月住了 1 晚

6/10 一般般

Aawaisha

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚

4/10 不太好

真實旅客

於 2023 年 3 月住了 1 晚