14 座室外游泳池
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峇里島阿雅娜度假別墅的評分

5 out of 5
峇里島阿雅娜度假別墅

評論

9.4

好極了

10 分，有夠讚；59 則評論中有 46 則" "
8 分，不錯哦；59 則評論中有 9 則" "
6 分，一般般；59 則評論中有 2 則" "
4 分，不太好；59 則評論中有 0 則" "
2 分，很糟糕；59 則評論中有 2 則" "

9.4/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.4/10

住宿環境和硬體

評論

10/10 有夠讚

TZU HSUAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 3 晚
Giordano 於 2019年4月18日回覆
Dear TZU HSUAN, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Giordano Faggioli Hotel Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 3 晚
Clive Edwards 於 2018年6月22日回覆
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

10/10 有夠讚

CHOHSUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服務良好且舒適的飯店
服務相當友善良好，環境優美安靜。 可惜，入住時間15:00略晚，又得準時12:00check out。 建議要住兩天以上才能享受飯店完整的設施及環境
於 2018 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 1 晚
Clive Edwards 於 2018年4月25日回覆
Dear Sir/Madam Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Kind regards, Clive Edwards General Manager

10/10 有夠讚

Shu Chia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Shih Kuang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得一訪再訪的渡假村
Cliff Villa 超讚！ Rock Bar 必去！ 雖然沒看到夕陽...下次ㄧ定要再去，一定要看到夕陽！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
景色怡人
酒店景色優美，唯一不足的是床實在太軟，枕頭非常高⋯⋯，裡面高爾夫球場只能用短桿。中國遊客較多，酒店餐廳價格偏高。 酒店預訂會精彩出問題，離開酒店時要認真核對。酒店外面出租車會亂收費，上車前要說好打表。 酒店游泳池很漂亮，但是水質一般。酒店早餐比較普通，熱食做得較差。

10/10 有夠讚

tammyyu，yu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
U should come to stay once
Even though its a rainy season, we still had a lot fun when we were staying there! There r great view, excellent restaurants, thoughtful service and staff, diversified equipments. Stay here u won't be bored. We will come back one day.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The villa was nice and well prepared for us, including the rose leaf in our bath tub which was a surprise. Our breakfast in DAVA restaurant ordered and served by seperate courses was also impressive, totally different from the normal buffet breakfast. It's pitty that the rain keeps us away from the rockbar though. Will visit again.

10/10 有夠讚

Mohammad，Dubai

於 2024 年 4 月住了 4 晚

10/10 有夠讚

Latrecia

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location! Very beautiful! Staff very accommodating!
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Wei

於 2019 年 10 月住了 5 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ヴィラに宿泊したが部屋の設備に一部不具合があったが結果的に治らなかったが丁寧に対応して頂き感謝しています。
於 2019 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
ほぼ日本語で過ごしました。 たくさん居るスタッフの方、どの方もいい人で、気にかけてくれます。 大満足です。
於 2019 年 12 月住了 3 晚

2/10 很糟糕

Olli

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not as good as used to be.
I’ve been to this Villa hotel many times. This time I was many times disappointed. The Internet didn’t work in the room. There were ants all over the villa and next day same problems again even promised to be taken care of. Room service was forgetting orders and in the Rock bar waiters didn’t speak or understand English in normal restaurant terminology while placing orders for dinner. Later they were asking the same questions over and over again like robots.. not a good feeling to enjoy your time. On the last day leaving the place Reception booked hotel car to the wrong place even as I gave them an address , place name. That made me stay long in traffic on changing hotels. Not professional anymore.
於 2019 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 2 晚

10/10 有夠讚

Nouri

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing resort amazing people 🙌
Everything was great, staff, location facilities, weather. Thanks ayana staff
於 2019 年 8 月住了 1 晚
Christian 於 2019年9月16日回覆
Dear Nouri, Thank you for sharing your personal review and thoughtful feedback about your recent stay with us along Jimbaran’s ‘Golden Mile.’ We were delighted to read about how much you enjoyed your well-deserved holiday in paradise, and can certainly relate to the many wonderful moments you created while dining at our signature restaurants, swimming in the resort’s designer pools, and feeling genuinely cared for by our hospitality team. Please note that the time it took to write and share this review was well worth it as we have shared your kind words with the related departments who are thrilled to know how much you care about AYANA Resort and Spa, BALI. Warm regards, Christian Jaquier Hotel Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
最高！
部屋が広く弄んだ感はありましたが、プライベートプールも最高、バトラーさんの気遣いなども最高で家族でゆっくり過ごせました。
於 2019 年 8 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：員工素質
Had a bad experience regarding lost & found. Even though it was our fault that we left our belongings in the shower booth, we couldn't get proper feedback about our inquiry of the lost items. Response was slow and negative. Not a good memory for a high-end stay.
於 2019 年 7 月住了 2 晚
Christian 於 2019年8月12日回覆
Dear valued guest, Thank you for choosing our resort as your home away from home while visiting Bali recently. Although it saddens me to read about your less than perfect experiences while staying with us, your time and effort to share this review shows the team that you care enough about AYANA to reveal this thoughtful feedback. As providing 5-star service, in every interaction no matter how big or small, is at the very core of our ‘touch of AYANA’ brand of specialized Balinese hospitality, we do welcome insight as to how we can continue reaching for the stars. Thank you again for your support and we do hope that you will accept our promise that your next getaway to AYANA will be flawless. Warm regards, Christian Jaquier Hotel Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Definitely recommend
Amazing everything- only negative is if you prefer to be by the beach there aren’t many options for seating so it turns into a race for seats. But everything else was amazing. Definitely recommend getting villa it was well worth it as the personal butler is great and service is five star all around!
於 2019 年 7 月住了 2 晚
Christian 於 2019年7月8日回覆
Dear Valued Guest, Thank you in advance for your time and consideration regarding this very refreshing review. You were able to capture the true essence of AYANA in these kind words, and we do appreciate the time you spent to describe your personal experience while staying with us recently. Thank you for being such a supportive member of the AYANA family! Warm regards, Christian Jaquier Hotel Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
とても最高の体験をさせて頂きました
於 2019 年 6 月住了 2 晚

10/10 有夠讚

Wiza

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Christian 於 2019年7月3日回覆
Dear Wiza, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Christian Jaquier Hotel Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
子供もいなく、静かで贅沢に過ごせました。
於 2019 年 6 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 3 晚
Christian 於 2019年5月27日回覆
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Christian Jaquier Hotel Manager

10/10 有夠讚

Mark，Tokyo

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
部屋やリゾート全体の清掃は隅々まで行き届いており、大満足です。
於 2019 年 3 月住了 6 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
接客がにこやかですばらしかった
於 2019 年 3 月住了 3 晚

8/10 不錯哦

I

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
アヤナヴィラに泊まりましたが、デザイン面など古臭さを感じました。ヴィラのほうは仕方ないですが、大きいアリやムカデが出ました。バリ滞在中他のホテルにも泊まりましたがどこより殺虫剤？の臭いがキツかったです。プールは泳ぐ気にはなりませんでした。 施設全体としてはとても満足だったので、新しいリンバの方に泊まれば良かったかなと思いました。行ったのが2月だったからか中国人だらけでしたが。 ロックカフェは席が予約でき、良い席でした。行って良かったです。サミサミカフェも夜は各テーブルでリクエストの歌を日本語でも歌ってくれ、景色も良く良かったです。 サービスも皆さん丁寧でした。総合的にはアヤナで楽しめました。マッサージも上手です。
於 2019 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 5 晚
Clive 於 2019年1月31日回覆
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

10/10 有夠讚

真實旅客

於 2018 年 12 月住了 3 晚
Clive 於 2019年1月31日回覆
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

6/10 一般般

jeehoon，한국

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 12 月住了 4 晚
Clive 於 2019年1月31日回覆
Dear jeehoon, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚
Clive 於 2019年1月31日回覆
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
最高のおもてなしでした。スタッフ全員が高い意識をもって働いていると感じられるクオリティでした。バトラーはすぐに私の顔と私の家族の顔を覚えてくれました。私がSPAを終えロビーに戻って来た時、「ご主人と息子さんはRIMBAに行ってますよ。RIMBAへ行きますか？部屋に戻りますか？」と行先を聞かれ、この巨大なリゾートで、昨晩到着したばかりの客の顔と家族構成をもう覚えているのかと、とても驚きました。 どのレストランでもスタッフが親切でした。RIMBAにあるユニークという店でランチをしていたら息子が寝てしまい、椅子に寝かせていたら、「巨大なソファ席があるからそちらで息子さんを寝かせながら、食事もできますよ」と案内してくれました。息子にかけるタオルケットも貸してくれました。 結婚10周年で訪れており、レストランで記念のディナーをしたいとロビーのスタッフに伝えたところ、レストランのメニューを取り寄せてくれ、キッズメニューまで確認してくれました。 ロビーのスタッフがバトラーに知らせたのか、部屋に戻ったらバトラーより「結婚10周年おめでとう」の手紙と、バラの花びらによる「Happy 10th Wedding Anniversary」の文字がありました。本当に感動しました。 施設も、AYANAリゾート全ての施設が素晴らしかったです。 不満を言うとしたら一点、ヴィラに滞在だったのですが、羽虫がどうしても入ってきてしまうことと、虫の糞でしょうか？これも仕方ないのかもしれませんが、ソファや床(きっとベッドにも・・)に虫の糞のようなものが落ちており気になりました。
於 2018 年 11 月住了 3 晚

10/10 有夠讚

akishimo，日本

喜歡：員工素質、住宿環境和硬體和客房舒適度
とても素敵な空間でした♡ ホテルだけでこんなに楽しめるのは 本当に嬉しかったです!!! スタッフも、みなさんいい人でした✨
於 2018 年 9 月住了 1 晚

10/10 有夠讚

Jean-Luc

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
c'est un lieu superbe, le resort est merveilleux, un seul regret pas de plage pour se baigner dans la mer, mais les piscines sont magnifiques
於 2018 年 9 月住了 4 晚

10/10 有夠讚

Toshi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ヴィラ オススメです。
アヤナ、リンバの巨大施設を効率よく利用しようと思うなら、絶対ヴィラがオススメです。 全ての施設に優先的に予約出来ますし、広い施設内をカートで移動できるメリットはかなり大きいです。 マッサージやゴルフのサービスも付属してました。 朝から水着なしで入れるお部屋のプールは、やはり最高です（笑）。
於 2018 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything about this hotel was perfect! Amazing staff, great facilities and food.
於 2018 年 6 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good service + beautiful resort
It is a very nice resort with so many facilities to use and some of them are very pretty. The service is great, by stay in villa you will receive many benefits other people won’t get, ie buggies 24hours (other guests need to wait for shuttle bus), best seat at the rock bar. Room is bit old, may need a small update.
於 2018 年 6 月住了 4 晚
Clive Edwards 於 2018年6月20日回覆
Dear Valued Guest, Thank you for sharing your personal review and thoughtful feedback about your recent stay with us along Jimbaran’s ‘Golden Mile.’ We were delighted to read about how much you enjoyed your well-deserved holiday in paradise, and can certainly relate to the many wonderful moments you created while dining at our signature restaurants, swimming in the resort’s designer pools, and feeling genuinely cared for by our hospitality team. Please note that the time it took to write and share this review was well worth it as we have shared your kind words with the related departments who are thrilled to know how much you care about AYANA Resort and Spa, BALI. Warm regards, Clive Edwards General Manager

8/10 不錯哦

Mary，Melbourne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Huge hotel, stunning villas
We stayed in Villa 1024 a 2 bedroom villa. The villa was stunning. No other word for it. Came with 2 butlers. A day butler and a night butler, they gave us a mobile phone with their contact programmed in and they made dinner reservations, took us to dinner, picked us up etc. The villa was beautiful and spacious. The rooms were a bit dark so I asked for a lamp. I hate dark rooms. Can't even see the coffee machine to make a coffee after 6pm. The place is huge, impressive gardens and stunning rock bar, beach on cliff, infinity pools etc. The drawbacks are as follows: This hotel is huge but the beach area only has about 50 beach chairs. That means you can't sit anywhere. The beach is very small. Then there is the beach pool that is an infinity pool. Again there's only about 9 or 10 big beach chairs you can sit on. There is NO room to sit anywhere if you don't get a chair. The service in the main pool and beach restaurant are so slow. I had to walk around and get someone to get the order. We had a VIP booking at Rock Bar, still took about 30 minutes to get to our table. The checkin in that was a private checkin took at least 30 minutes. I don't think the service was that good at this hotel. Apart from our wonderful butlers Putra and Wee, the service was average. After check out and our bill was finalised, I noticed an extra charge on my credit card after I had returned to Australia for nearly $400. I emailed them to complain etc and they removed the charge
於 2018 年 4 月住了 3 晚
Clive Edwards 於 2018年4月28日回覆
Dear Mary, It is with sincere gratitude that I thank you for taking the time to share your thoughts about The Villas at AYANA. It is a true pleasure to learn that you were impressed with our villa and also the service delivered by our team member. Genuinely caring service is at the heart of the AYANA experience, and our specialized brand of hospitality is known as ‘Touch of AYANA’. Even with over 800 guest rooms, suites and private pool villas available across 3 independent world-class resorts, we strive to create as much of a personalized ambience as possible. Although we aim for excellence at all times, there are certain factors that can be out of our control. Regarding your experience, I do understand your frustration and the AYANA family takes your comments to heart. I will share your feedback with the related departments, so that experiences such as these can be minimized in the future. We do apologize for any inconvenience caused and look forward to welcoming you back at our resort. For a truly exceptional resort adventure, please stay in touch with us via social media as we continue to release details about our new resort, AYANA Komodo Resort, Waecicu Beach. Kind regards, Clive Edwards General Manager

10/10 有夠讚

Rajneesh，CHANDIGARH

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best of Resorts
It was a nice pleasent stay at the resort Everything was excellent.
於 2018 年 1 月住了 1 晚
Clive Edwards 於 2018年3月9日回覆
Dear Rajneesh, Firstly, I would like to thank you for taking your valuable time to write this wonderful review. Guest satisfaction is at the heart of AYANA’s signature lifestyle, and I appreciate the time you spent to share your thoughts with us. We pride ourselves on providing the highest level of service, with team members who are committed to creating lifelong memories for our guests. The small details and insightful compliments count, and I thank you for bringing these to my attention. I will share your feedback with our team members, who will be further inspired to deliver AYANA’s legendary brand of authentic Indonesian hospitality. See you again soon for another memorable stay in paradise. Kind regards, Clive Edwards General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
誰にでもお薦めできるリゾート
アヤナヴィラに滞在するのは二度目ですが、やはり外さないリゾート、楽しく滞在できました。 大型リゾートでここまで高いレベルを維持しているホテルは、他にはほぼ無いと思います。行って後悔する事はないでしょう。
於 2018 年 1 月住了 3 晚
クライブエドワード 　総支配人 於 2018年1月31日回覆
この度はバリでの休日のご滞在先として当リゾートをお選び頂きありがとうございます。 頂戴致しましたコメントは私共の励みとなります。貴重なご意見として、より良いサービスをご提供できますよう参考にさせて頂きます。 またのご来館をスタッフ一同お待ち申し上げております。

10/10 有夠讚

bmwe39，東京

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ワンベットオーシャンビュー
当日、4時頃ビラに到着です。素敵な笑顔でお出迎え、噴火の影響からか部屋もバージョンアップの部屋にしてもらいました。バトラーさん達も明るく素敵でした。
於 2018 年 1 月住了 3 晚
クライブ エドワード 　総支配人 於 2018年1月12日回覆
bmwe39様、この度はバリでの休日のご滞在として当リゾートをお選び頂きありがとうございます。 ご滞在中のご意見、誠にありがとうございます。貴重なご意見として、より良いサービスをご提供できますよう参考にさせて頂きます。 bmwe39様のまたのご来館をスタッフ一同お待ち申し上げております。

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
快適でした。
お部屋も広く清潔で、日本語のサポートなどもあり快適に過ごす事が出来ました。 お部屋に付いていたプールも清潔でしたが、隣にあったソファスペースはアリが多く私は虫が苦手なので使えませんでした。 バギーを呼べばいつでもどこでも来て下さいますし、従業員の方々の対応も良かったです。 お値段は高いですが、それに見合ったものだったと思います。 またバリ島に行く際は利用したいです！
於 2017 年 10 月住了 3 晚

10/10 有夠讚

swells，tokyo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good villas and pools in villas at ayana. staff are all kindly.
於 2017 年 8 月住了 2 晚

10/10 有夠讚

Angela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bagus and Agus our butlers were fantastic. Took care of us every step of the way and were so helpful and responsive. Thank you for a wonderful stay!
於 2017 年 8 月住了 4 晚

8/10 不錯哦

Nicole

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gorgeous views!
The resort itself was stunning and the service was amazing. We had an issue with our first villa, and they were very quick in moving us and letting us pick between two open villas to make our new place for the rest of our stay. The resort has a bit of everything to do so your day is filled with exploring so you don't have to leave the resort. It's a little far from things so if you're wanting to explore Bali, you wont be able to see much of everyday living. It totally depends what kind of trip you're looking for!
於 2017 年 6 月住了 4 晚

10/10 有夠讚

Jerry，New Jersey, USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely grounds, great staff, just an amazing place. Did not stay here long enough to give a full in depth review, but would definitely stay here longer.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent! Ayana is the best i have ever been
Ayana is the best ever hotel/resort I have ever been. The friendly the staff is, the facilities they provided is exceptional! This is the best trip in my life! i highly recommend to everyone who want to go to Bali to have a romantic holiday! My Butler is Gus, he is so cool and very nice! He accommodated all my request! My PA Eka is also very nice, lots of email from her before my trip to communicate. The villa we have stayed is brilliant!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bom hotel
Bom hotwl

10/10 有夠讚

Seung Hwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We had a lovely time. Great for young children. Only point of frustration was the service levels in the restaurants - food was great but staff seemed overwhelmed with this busy period.