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伊薩卡特里普飯店的評分

2.5 out of 5
伊薩卡特里普飯店
1 Sheraton Dr, Ithaca, NY

評論

5.4
10 分，有夠讚；895 則評論中有 66 則" "
8 分，不錯哦；895 則評論中有 167 則" "
6 分，一般般；895 則評論中有 264 則" "
4 分，不太好；895 則評論中有 198 則" "
2 分，很糟糕；895 則評論中有 200 則" "

6.2/10

整潔度

6.8/10

員工素質

5.0/10

設施服務

4.4/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 1 晚
Kimberly 於 2019年7月2日回覆
Thank you for staying at the Trip Hotel in Ithaca.

6/10 一般般

Raymond

簡單
簡單的酒店 簡單的早餐 附近有大超市 及 Mall
於 2019 年 5 月住了 1 晚
Trip Hotel 於 2019年6月17日回覆
Thank you for your feedback.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good for the price, just good enough for a short business trip stay.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2021 年 3 月住了 1 晚
Management 於 2021年4月27日回覆
Thank you for your feedback.

4/10 不太好

S，New York

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
The room wasn’t very clean, dust on top of the Hair dryer and I found a used hand towel hanging on the shower curtain. It made me think that the cleaning was very basic. The cable TV also didn’t work. Location is convenient.
於 2020 年 8 月住了 1 晚
Trip Hotel 於 2020年9月9日回覆
Thank you for your feedback.

2/10 很糟糕

Michael

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not the place you want to stay.
The Hotel and property was completely run down and in bad need of repair. Hallways and rooms were full of mold. There was only one person/staff on the property. As for the so called breakfast hot buffet it didn’t exist. A couple yogurts and stale pastries. There are only three other guests on the whole property. I would highly suggest staying away from here.
於 2020 年 3 月住了 1 晚
Trip Hotel 於 2020年3月17日回覆
Thank you for your feedback

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
it was ok for a quick place to stay over night.
於 2020 年 3 月住了 1 晚
Kim 於 2020年3月10日回覆
Thank you for staying at the Trip Hotel in Ithaca. We appreciate your business and we hope to see you again on any return trip to the Ithaca area

4/10 不太好

dan

商務旅客
不喜歡：住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 3 晚
Kim 於 2020年3月3日回覆
Thank you for choosing the Trip Hotel in Ithaca.

6/10 一般般

Devon

於 2020 年 2 月住了 1 晚

2/10 很糟糕

Kartn，Ithaca, NY

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The entire property was horrible. No security, all exterior doors are unlocked. The parking lot is filled with potholes and broken black top. The place smells of old mildew. The front desk is inexperienced, took 1/2hoir to check in. Brought my concerns to front desk and she laughed and said that was the way it is here. Never again would I stay here or recommend to even my worst enemy. Needs to be torn down immediately.
於 2020 年 2 月住了 1 晚
Trip Hotel 於 2020年3月3日回覆
I am sorry you were unhappy with your experience at the Trip Hotel. Thank you for your feedback.

6/10 一般般

David

喜歡：整潔度和客房舒適度
Understaffed.
The hotel is undergoing renovations. They were understaffed during our stay and we waited a half-hour at the front desk for the clerk to come back from doing whatever other responsibilities she had in addition to checking-in guests. It was not her fault, but after a 5 hour drive, the last thing I want to do is stand in the lobby.
於 2020 年 2 月住了 1 晚
Trip Hotel 於 2020年3月3日回覆
I am sorry you were unhappy with your experience at the Trip Hotel. We are looking into the items you mentioned. Thank you for your feedback.

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Very clean! Nothing fancy. Friendly staff! If you are looking for a clean bed and shower and don't need anything fancy this is a great place to stay.
於 2020 年 1 月住了 1 晚
Trip Hotel 於 2020年1月15日回覆
Thank you for staying at the Trip Hotel in Ithaca and for your feedback.

6/10 一般般

Michelle

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Kim 於 2020年1月8日回覆
Thank you for staying at the Trip Hotel and for giving your feedback.

6/10 一般般

真實旅客

於 2019 年 12 月住了 1 晚
Trip Hotel 於 2020年1月2日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

於 2019 年 12 月住了 1 晚
Trip Hotel 於 2020年1月2日回覆
Thank you for your feedback

2/10 很糟糕

Bonnie

商務旅客
喜歡：客房舒適度
不喜歡：整潔度和員工素質
You billed me for 2 rooms when I only had one. It took over a week to get corrected into my account. Your dining room area was dirty .no juice on Sunday
於 2019 年 12 月住了 2 晚
Trip Hotel 於 2020年1月2日回覆
I apologize. Thank you for your feedback.

8/10 不錯哦

James

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2019 年 12 月住了 1 晚
Kim 於 2019年12月12日回覆
Thank you for staying at the Trip Hotel and for your feedback.

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 12 月住了 1 晚
Kim 於 2019年12月12日回覆
Thank you for staying at the Trip Hotel and for your feedback.

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2019 年 12 月住了 1 晚
Kim 於 2019年12月12日回覆
Thank you for staying at the Trip Hotel and for your feedback.

10/10 有夠讚

Monika

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love that place
I like that place. The rooms are nice. Service is great. The huge hallways are interesting. Breakfast is great.
於 2019 年 11 月住了 1 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback. We hope to see you again on your next trip to Ithaca.

6/10 一般般

donald

不喜歡：住宿環境和硬體
於 2019 年 11 月住了 1 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
I’m easy to please
Great hotel if you are just looking for a place to rest your head for a cheap price. Very quiet. The breakfast they provided actually wasn’t half bad. Typical, but a decent enough variety. I think the place had its own little charm to it.
於 2019 年 11 月住了 6 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 1 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度
This place is totally run down, but the rooms are decent.
於 2019 年 11 月住了 2 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had requested a 415 wake up call which i never got causing be to be late on Sunday morning
於 2019 年 11 月住了 2 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度和員工素質
Staff was very friendly and helpful. Property could use updates. Watch out for potholes. Very clean
於 2019 年 11 月住了 2 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback.

4/10 不太好

Grace

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Property smelled like an old musty attic. There was hair on bathroom floor and it looked like it was not cleaned just wipe with a damp cloth. The first thing I noticed was the lobby, which had water stained drop down ceiling like I was in some old house basement. Then there was the smell and the unkempt appearance of the staff. I was truely mortified. I ended spending most of my weekend in my daughter's apartment. Yes. It's probly the cheapest you'll find in the area, but for $30 or $60 more please stay elsewhere.
於 2019 年 11 月住了 2 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

6/10 一般般

Jason

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2019 年 11 月住了 1 晚
Kim 於 2019年12月3日回覆
Thank you for your feedback.

6/10 一般般

Darelynn

於 2019 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

於 2019 年 11 月住了 1 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

6/10 一般般

真實旅客

寵物同遊
不喜歡：住宿環境和硬體
The building looks like it’s going to be condemned in a few months the property is falling apart I was surprised when I got there cheap is cheap
於 2019 年 11 月住了 2 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度和設施服務
Staff should not be on their cell phone and leave guests waiting to be served
於 2019 年 11 月住了 1 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

6/10 一般般

真實旅客

情侶出遊, 商務旅客
The room was ok, but the lobby had little to be desired, the road on the property had so many pot holes and when we got in the elevator it smelled like marijuana.
於 2019 年 11 月住了 1 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

8/10 不錯哦

Carla

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
The hotel was just like the previous reviews stated. The worse part was the cratered parking lot.
於 2019 年 10 月住了 2 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

2/10 很糟糕

Nitro，DC

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
FREE CANCELLATION WAS A SCAM! I cancelled my reservation via expedia, but never got a cancellation reply and got charged anyway for a no show fee.
於 2019 年 10 月住了 2 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 1 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

4/10 不太好

Pam

不喜歡：員工素質和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

4/10 不太好

真實旅客

商務旅客
不喜歡：設施服務和住宿環境和硬體
The parking lot was nightmare, potholes everywhere and i ruined a tire which i need to replace
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
When we pulled up the property looked sketchy. Almost looked abandoned.
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年12月3日回覆
Thank you for your feedback.

4/10 不太好

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Trip needs some work - Tired
Was very dirty. Room smelled. Room was near elevator, CONSTANTLY heard elevator doors opening and closing. CONSTANTLY heard what sounded like ice machine dumping ice. Exterior door (to hallway) seemed very thin...heard everything everyone outside was saying. Only saving benefit for the hotel...breakfast was decent and coffee was good. And driveway/parking lot needs to be repaved
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年11月1日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I didn't like nothing: service, breskfast, cleanin, etc.,etc.
於 2019 年 10 月住了 2 晚
Trip Hotel 於 2019年10月30日回覆
Thank you for your feedback

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place is on its last leg. The parking lot is dark and in terrible shape. The building is old and worn out. The beds are old and small. We had no hot water and the tube wouldn’t drain. The building has no security, doors to the parking lot don’t lock. I guess you get what you pay for, tried to save a couple bucks. Live and learned not do do that again.
於 2019 年 10 月住了 3 晚
Trip Hotel 於 2019年10月30日回覆
Thank you for your feedback

4/10 不太好

Rorye

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Run Down
The hotel was very run down. The parking lot was full of potholes, the carpet was dirty and buckling and the elevator was from the 1950’s. Would never stay there again.
於 2019 年 10 月住了 2 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for your feedback.

10/10 有夠讚

amrou

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for staying at that the Trip Hotel in Ithaca and for your feedback.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The location was very close to Cornell campus. Nearly everything else about this hotel was horrible. They didn't have enough towels for everyone. The floors were dirty. The walls thin. The parking lot had more potholes than actual pavement. There was no hot water for showers in the morning. This was generally (sadly) one of the worst kept hotels. The bed was actually not horribly uncomfortable and was decent.
於 2019 年 10 月住了 2 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
To be honest, I didn't like anything about the property - other than the fat that breakfast was included in the rate, not that it was at all good. It was dirty and dangerous and I would not recommend anyone stay here.
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for your feedback.

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：整潔度和住宿環境和硬體
It's a former conference center that has seen better days. Outside and parking lot in horrible condition, as are the hallways/carpets, etc. Our room was decent, if dated.
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for your feedback.

2/10 很糟糕

Cali

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Don't stay here - save yourself the trouble
Do not let the pictures or decent reviews fool you. I was actually literally scared to stay in this hotel and if it hadn't been for the fact that I already paid and couldn't get a refund I would have left. It is falling down (literally, there are pieces of the building falling off of it), it is very shady looking, not well lit, the parking lot is just a bunch of awful potholes one after another, anyone can just walk into any of the doors on the exterior of the building and access the guest room halls, etc. The rooms are nowhere near as nice as the photos make them seem (apparently they redid 1-2 rooms and just took photos of those ones?) plus the rest of the place looks like it's from the 60s with 0 updating. The water in the shower never got hot (luke warm at best), the breakfast was okay, and the staff was fine - nice, but certainly not warm and welcoming. The entire place left a terrible taste in my mouth and I just didn't want to be there 100% of the time I was in Ithaca. We actually just stayed out late, high-tailed it to the room because it was so suspicious, and then checked out early and left.
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for your feedback.

4/10 不太好

Joe，Albany

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Old, not kept up. Room was clean but torn wallpaper, glue from old mirror, ...
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for your feedback.

10/10 有夠讚

真實旅客

喜歡：員工素質、設施服務和住宿環境和硬體
The rooms are well maintained. Hotel is undergoing a massive renovation, so not everything is available at the moment, but it is being made very much better!
於 2019 年 10 月住了 1 晚
Trip Hotel 於 2019年10月29日回覆
Thank you for staying at the Trip Hotel and for your feedback.