Customer service team are very friendly helpful and considerate. I should in particular mention a young man named Fatih. He is incredibly helpful and warm hearted. Fantastic four nights stay in this hotel.
Xiangrong
於 2023 年 7 月住了 4 晚
8/10 不錯哦
Kai fung
2023年2月18日
Kai fung
於 2023 年 2 月住了 5 晚
4/10 不太好
Charlie,Taiwan
情侶出遊
2019年8月20日
不喜歡:員工素質、設施服務和住宿環境和硬體
The room had a electricity problem caused by the short circuit on the last day of our stay. It took the technician more than an hour to resolve part of the problems and half of the plugs and bathroom are still out of the power eventually. We asked to change the room but the answer was no. The only thing they could do was to inform their supervisor and apology. I wrote a letter to them afterward and no response at all! It is really not a good experience for us and I think a good hotel (I quote!) should do much better than “acknowledge and apology “!
Room was decent, however the tv did not work in the bedroom and pillows were not the best.
Nazia
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Fahd
家庭旅遊
2024年6月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the second time we stayed at Fer amd we weren’t disappointed! The hotel is conveniently located 8 minutes walk from the Grand Bazaar and 12-15 minutes walk to the Blue Mosque, Hagia Sofia, Basilica Cistern and Topkapi Palace. There are lots of shops and restaurants within walking distance.
The buffet breakfast at the hotel is comparable to breakfasts at the bigger cafes and there is a wide selection to choose from. They have fresh breads, croissants and great selection of meats and cheese.
The rooms are spacious and clean with all modern amenities. Very quiet and relaxing atmosphere in the hotel, away from the noise from the shopping aread which are only a few minutes walk away.
The best thing about the hotel are the staff. They are so friendly and helpful and go out of theor way to make sure you have a comfortable stay. The cleaning ladies Arzu and Tijan were amazing and knew what time we woke up and cleaned our rooms whilst we had breakfast. The staff at reception were a great help and advised us on best and cheapest way to travel around Istanbul. I would chill most evenings with Ertan and have conversations about almost everything. He was great company and I’m looking forward to our next visit and staying at Fer hotel again.
Fahd
於 2024 年 5 月住了 7 晚
10/10 有夠讚
Jesse,Harlingen
家庭旅遊
2024年5月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at Fer Hotel was exceptional for several reasons. The staff was incredibly friendly and professional, ensuring our stay was comfortable and enjoyable. The hotel's cleanliness was impeccable, contributing to a relaxing and pleasant environment.
One of the standout features of Fer Hotel is its convenient location. It's within walking distance to all the major attractions, making it easy to explore and enjoy the city without any hassle. We highly recommend Fer Hotel for its excellent service, prime location, and welcoming atmosphere.
Jesse
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Pierluigi
團體旅遊
2024年5月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Posizione ottima, personale accogliente e disponibile. Colazione ottima.