The front desk and room services did not answer our calls. I had to go downstairs and see them in person. The front desk did not inform us we need to book for the cleaning services. When we asked and booked for the next day, no one showed up. I asked the front desk if they see our cleaning reservation, I did not get an answer. We stayed for 4 nights without any cleaning services. They ask people to leave trash outside the room. You can see garbage bags and towels in the hallway.