外觀

歐文-斯貝特姆希爾頓逸林飯店的評分

4 out of 5

評論

8.8

有夠讚

10 分,有夠讚;1000 則評論中有 627 則" "
8 分,不錯哦;1000 則評論中有 224 則" "
6 分,一般般;1000 則評論中有 65 則" "
4 分,不太好;1000 則評論中有 36 則" "
2 分,很糟糕;1000 則評論中有 48 則" "

9.2/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

xiaobing,SCOTTSDALE

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

6/10 一般般

Yuan

於 2023 年 12 月住了 5 晚

10/10 有夠讚

Albert

於 2023 年 8 月住了 1 晚

6/10 一般般

Yi

8/10 不錯哦

Gary Chia-cheng

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 5 晚
Lindsey 於 2021年1月5日回覆
Thank you for your feedback, Gary! We hope you will visit us again soon!

10/10 有夠讚

Chipui

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯哦

ANYI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staffs are very friendly. The equipments in the hotel are clean and new. Willing to stay again.
於 2019 年 5 月住了 1 晚

8/10 不錯哦

Rizwan

於 2024 年 5 月住了 3 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月28日回覆
Dear Rizwan,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,DoubleTree by Hilton Hotel Irvine Management

6/10 一般般

Nazli Burcin

喜歡:整潔度
不喜歡:員工素質
於 2024 年 5 月住了 3 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月23日回覆
Dear Nazli Burcin,Thank you for leaving us a rating of your stay with us at DoubleTree by Hilton Hotel Irvine - Spectrum.  We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Jorge

喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay and would definitely come back again.
於 2024 年 5 月住了 3 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月21日回覆
Dear Jorge,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled you had a great experience staying with us at DoubleTree by Hilton Hotel Irvine - Spectrum.  We would love to host you again on your next visit to DoubleTree by Hilton Hotel Irvine - Spectrum.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Oswaldo

喜歡:整潔度、員工素質和住宿環境和硬體
Nice place
於 2024 年 5 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月21日回覆
Dear Oswaldo,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at DoubleTree by Hilton Hotel Irvine - Spectrum.  We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Kristine

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
easy to get to
於 2024 年 3 月住了 2 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月8日回覆
Dear Kristine,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at DoubleTree by Hilton Hotel Irvine - Spectrum.  We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Belinda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet, Really nice and clean
於 2024 年 5 月住了 2 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月7日回覆
Dear Belinda, Thank you for your kind review!  We're delighted to hear that you found our hotel quiet, nice, and clean. Maintaining a peaceful atmosphere and ensuring cleanliness are top priorities for us.  Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay in the future.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年5月3日回覆
Dear Kathleen,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,DoubleTree by Hilton Hotel Irvine Management

2/10 很糟糕

ELAHEH

商務旅客
I have to pay for parking I ate only one cup coffee and I had to pay 70 dollars extra
於 2024 年 4 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月30日回覆
Dear ELAHEH,We apologize for any inconvenience regarding the parking fee. We understand the frustration of unexpected expenses, and we'll certainly take your feedback into consideration as we strive to improve our services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to our team. We appreciate your feedback and hope to have the opportunity to better accommodate you in the future.Sincerely,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Peter

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月30日回覆
Dear Peter,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,DoubleTree by Hilton Hotel Irvine Management

4/10 不太好

Cheryl

情侶出遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
There is absolutely nothing around this hotel. No restaurants or coffee shops. You are basically hostage in the hotel. It’s lovely and clean but it is basic. It’s modern with a lovely lobby but small, plain rooms. Terrible air conditioning. Not a Grand at all. Terrible signage, cannot tell where front door is. Concierge nonexistent. Stay elsewhere!!!!
於 2024 年 4 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月26日回覆
Dear Cheryl,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced during your visit. While we're glad to hear that you found our hotel clean and modern, we regret that other aspects of your stay did not meet your expectations.Regarding the location, we understand your concern about the lack of nearby amenities. We do have our 90 Pacifica Restaurant & Bar and Blend grab-and-go market onsite for guests' convenience. Additionally, the Spectrum Center, offering shopping, dining, and entertainment options, is just 1.5 miles away from our hotel and accessible to all guests.We appreciate your feedback and will take your comments into consideration to improve our services and better inform future guests about nearby options. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Sincerely,DoubleTree by Hilton Hotel Irvine Management

6/10 一般般

JUAN J

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Im good ty
於 2024 年 4 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月26日回覆
Dear JUAN J,Thank you for rating your stay at  DoubleTree by Hilton Hotel Irvine - Spectrum.   We are glad to learn that your stay at our DoubleTree by Hilton Hotel Irvine - Spectrum Hotel was good; however, we would love to know how we could've improved your experience.   Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Angelina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great hotel, staff were very nice.
於 2024 年 4 月住了 2 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月30日回覆
Dear Angelina,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

erika

喜歡:整潔度、員工素質和住宿環境和硬體
The staff was amazing!
於 2024 年 3 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月24日回覆
Dear Erika,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Alireza

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
no parking
於 2024 年 4 月住了 1 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月22日回覆
Dear Alireza, We're delighted to hear you enjoyed your stay!  While we understand the inconvenience of limited parking, we strive to offer exceptional service in all areas.  Our team is dedicated to ensuring your comfort and satisfaction.  We appreciate your positive rating and hope to welcome you back soon.Thank You,DoubleTree by Hilton Hotel Irvine Management

6/10 一般般

Jacques

情侶出遊, 團體旅遊, 家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
We chose the option of getting the room serviced every other day and in the 6 nights that we stayed there we were only serviced once after complaining more than once about it. We never had the do not disturb sign up and we were out of the hotel for the majority of the days. We did like that they had a shuttle service that we could use up to a 3 mile radius of the hotel.
於 2024 年 4 月住了 6 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月19日回覆
Dear Jacques,We sincerely apologize for the inconvenience you experienced with our room servicing during your stay.  Your feedback is invaluable, and we're taking steps to ensure better communication and adherence to your preferences in the future.  We're delighted to hear you enjoyed our shuttle service, and we hope it added convenience to your visit.  Please consider giving us another opportunity to exceed your expectations on your next stay.Thank You,DoubleTree by Hilton Hotel Irvine Management

4/10 不太好

lisa

喜歡:整潔度和員工素質
This property needs to upgrade its plumbing. My stay was disturbed by the incessant banging of pies, most likely toilets. It was so loud it woke me up even with earplugs. The sound magnified around 5 am.
於 2024 年 4 月住了 2 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月19日回覆
Dear lisa, We apologize for the disruption during your stay.  Rest assured, we are actively addressing the plumbing issues to ensure a peaceful experience for all guests.  Your feedback is invaluable, and we're committed to delivering the highest standards of comfort.  We hope you'll consider giving us another opportunity to exceed your expectations in the future.  Thank you for bringing this to our attention.Sincerely,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Timothy

喜歡:整潔度、員工素質和住宿環境和硬體
It was very safe and quiet
於 2024 年 4 月住了 2 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月19日回覆
Dear Timothy,We're delighted to hear you found our hotel safe and tranquil during your stay!  Ensuring the safety and comfort of our guests is our top priority.  We take pride in maintaining a peaceful environment for a restful experience.  Thank you for choosing us, and we look forward to welcoming you back for another serene stay!Thank You,DoubleTree by Hilton Hotel Irvine Management

10/10 有夠讚

Virginia

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I like tha space of our room and bathroom is big😀
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Faraz

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Ashley

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful stay!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have stayed hear multiple times over the years. Always clean, great, friendly staff. Great location and access to several points in & around OC
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Johnson

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

10/10 有夠讚

YING

喜歡:整潔度、設施服務和住宿環境和硬體
Nice environment
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Nathan

商務旅客
喜歡:整潔度、員工素質和設施服務
The good: 1. Nice little convenience store at lobby 2. Located in a decent area 3. Nice gym with (cold) water dispenser 4. Decently priced food downstairs 5. Heated pool (I did not try though) The bad: 1. No hot water kettles available, not even optional, needing to walk down to lobby every time for some hot water... this is a very easy fix, just put a few kettles downstairs to lend 2. Overly expensive laundry service (per piece) and no option to wash clothes yourself, no fun after a sweaty workout... easily a bill of 50 to $100 for a bit of laundry. 3. No ventilation in the room carpet = stuffy room smell 4. Extremely loud elevators... does it really need to ding for the entire floor to hear? 5. The walk in shower floor curb in the handicap friendly rooms does not stop water at all and the curtain hangs further than the curb itself. Every shower results in a huge water leak all over the floor... very poor design and no squeegee to assist also.
於 2024 年 3 月住了 2 晚

6/10 一般般

Zachary

於 2024 年 3 月住了 3 晚
DoubleTree by Hilton Hotel Irvine Management 於 2024年4月19日回覆
Dear Zachary,Thank you for leaving us a rating of your stay with us at DoubleTree by Hilton Hotel Irvine - Spectrum.  We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,DoubleTree by Hilton Hotel Irvine Management

8/10 不錯哦

James

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall great hotel to stay in. The small sink in our room was the only thing we didn't like. The force of the water onto a small sink causes splashes and making you feel unclean.
於 2024 年 3 月住了 2 晚

6/10 一般般

Sunnary

家庭旅遊
不喜歡:住宿環境和硬體
Room was clean. I just don’t like the shower control temperature keep going cold then very hot when you shower. Ceiling wall has mold on shower areas. Bed and people is soft and comfortable. Parking not free $28 per night too expensive. Water bottle is not free either. If parking no charge would be nice.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Ken,San Jose

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall experience is good except the required parking fee is costly.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Sami,los angeles

喜歡:整潔度
Clean and quiet
於 2024 年 3 月住了 1 晚

6/10 一般般

Juan

商務旅客, 家庭旅遊
不喜歡:設施服務
Beds were very uncomfortable , no fans in the room or ice buckets
於 2024 年 2 月住了 2 晚

6/10 一般般

Michael,Laguna Niguel

喜歡:整潔度和員工素質
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Jon P.,Wallingford

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean hotel with friendly staff.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Roberto

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Maria

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Marisol

喜歡:員工素質
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Daniel

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property! Clean and nice. Easy access to the highway. I would stay again!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mauro

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Ebelyn

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
The property was great and on brand in all except one area. For those who are traveling in groups, take note that it is not listed in the property details (at least not that I was able to find, but certain staff insisted that we eat and drink anything we brought in our rooms. We were traveling with youth sports and were using this time to bond and ended up having our kids eat their pizza in the parking lot. Otherwise, this place was lovely and on brand.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Ali

於 2024 年 2 月住了 1 晚

10/10 有夠讚

wendy

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sadeq

Great
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Reggie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great value and great location…
於 2024 年 2 月住了 1 晚