室外游泳池，提供日光浴躺椅
查看供應情況

ITC 卡提亞海德拉巴豪華精選飯店的評分

5 out of 5
ITC 卡提亞海德拉巴豪華精選飯店
6 -3 -1187, Begumpet, Hyderabad, Andhra Pradesh

評論

8.4

非常好

10 分，有夠讚；215 則評論中有 113 則" "
8 分，不錯哦；215 則評論中有 58 則" "
6 分，一般般；215 則評論中有 18 則" "
4 分，不太好；215 則評論中有 16 則" "
2 分，很糟糕；215 則評論中有 10 則" "

8.4/10

整潔度

8.6/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Hotel
The interior design is really nice. Good restaurant for meal & nice staff!
於 2023 年 11 月住了 2 晚
Ashutosh Chhibba 於 2023年11月14日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Yi-Shiou

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 3 晚
ITC Kakatiya 於 2020年2月25日回覆
Dear Guest, Thanks you for rating us positively. We look forward to welcoming you back again soon. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

8/10 不錯哦

真實旅客

喜歡：住宿環境和硬體和客房舒適度
good front desk. they receive my call to confirm my booking, as i need to change the checkin time.
於 2018 年 10 月住了 2 晚

10/10 有夠讚

tianxiang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚

10/10 有夠讚

tianxiang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚

10/10 有夠讚

tianxiang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚

10/10 有夠讚

Jayaraman

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚
Ashutosh Chhibba 於 2024年4月29日回覆
Dear Guest,Namaste!Thank you for choosing ITC Kakatiya, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Jayaraman

於 2024 年 4 月住了 3 晚
Ashutosh Chhibba 於 2024年5月6日回覆
Dear Guest,Namaste!Thank you for choosing ITC Kakatiya, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Joshua

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great!
於 2024 年 3 月住了 6 晚
Ashutosh Chhibba 於 2024年4月9日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Prem KUmar

喜歡：整潔度、員工素質和設施服務
Excellent Experience.
於 2024 年 2 月住了 3 晚
Ashutosh Chhibba 於 2024年2月15日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Gurudas，ISELIN

喜歡：整潔度、員工素質和住宿環境和硬體
It’s an excellent property
於 2024 年 2 月住了 3 晚
Ashutosh Chhibba 於 2024年2月15日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

pawan，brooklyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Ashutosh Chhibba 於 2024年2月9日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

8/10 不錯哦

Sudhir

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Ashutosh Chhibba 於 2024年1月29日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

8/10 不錯哦

Rajan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay at kakatiya
Stay was good, Breakfast very good. Room was clean and comfortable. Hot shower awesome. What is missing is Self Service Laundry. I hate to give my clothes to someone else to wash. rajans
於 2023 年 12 月住了 3 晚
Ashutosh Chhibba 於 2024年1月12日回覆
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Ashutosh Chhibba 於 2024年1月11日回覆
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

4/10 不太好

Prashant

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Totally disappointing stay
It is horrible to know a group like ITC maintains this hotel. What hotels.com showed did not reflect at all when we approached the hotel. Although it is a old property, it could have been maintained in a decent condition but on the contrary the warmish is missing with scratches on wooden surfaces. Room was dusty. TV and remote were old fashioned. ITC has a brand value and the staff was courteous but selling a stay around 8000-9000 is not worth at all. We have stayed at so many ITC hotels and hence we chose this property in expectation of a treat but it became an flop show. It will hard to believe ITC now.
於 2023 年 12 月住了 1 晚
Ashutosh Chhibba 於 2024年1月2日回覆
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

4/10 不太好

Siva Sruthi

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
Very old and dusty . Needs lots of maintenance and cleaning for the rooms
於 2023 年 12 月住了 1 晚
Ashutosh Chhibba 於 2023年12月28日回覆
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Ann

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great 4 days.
Great location, quiet, super friendly and competent staff, three excellent restaurants and an amazing breakfast. Wish they had a few more English channels on the TV.
於 2023 年 12 月住了 4 晚
Ashutosh Chhibba 於 2023年12月13日回覆
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

2/10 很糟糕

Ram

商務旅客, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The rooms are very very dirty. It all looks like Government run business. Room was not ready when I tried to check in. Honestly we have to book another hotel and move out. Still paid this hotel. Front office employees were nicer. But they can not change hotel. Its Old. Rusted. Not completed Blackout windows. I did not liked at all. Staff was good.
於 2023 年 11 月住了 2 晚
Ashutosh Chhibba 於 2023年12月5日回覆
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We sincerely apologize for the reported inconvenience caused to you during your visit at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Mohamed Abdul Khadeer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was quite happy with all facilities at the hotel
於 2023 年 10 月住了 6 晚
Ashutosh Chhibba 於 2023年10月16日回覆
Dear Guest,Namaste!It was a pleasure to have you at ITC Kakatiya. Thank you so much for sharing your review with us and your warm words of appreciation.It is wonderful to know that you enjoyed the comfortable experience that we offer here through our personalized service.Looking forward to welcome you back soon and we thank you for choosing one of ITC Hotel’s LEED Platinum certified property.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

venkat

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Nice - excellent Dining Options
於 2023 年 10 月住了 2 晚
Ashutosh Chhibba 於 2023年10月16日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

8/10 不錯哦

Sebastien

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Very good customer service
於 2023 年 9 月住了 1 晚
Ashutosh Chhibba 於 2023年9月27日回覆
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Tajdar

於 2023 年 9 月住了 2 晚
Ashutosh Chhibba 於 2023年10月9日回覆
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

4/10 不太好

真實旅客

商務旅客
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Not worthy of a 4 star
The hotel is clearly engaged in false marketing by not disclosing its ongoing renovation on popular booking platforms like Hotels.com or MMT. I used to be a loyal guest at ITC Kakatiya, but their consistently poor service, both during check-in and in the restaurant, made me lose interest. Hoping for a better experience, I decided to give them another chance, but it only got worse. The check-in process was abysmal, with me initially being placed in a room that had clearly been used, complete with stained linens and dirty cutlery. Getting them to change my room was a struggle, and the alternative room wasn't any better, with stains on the carpet and a bathroom door that wouldn't budge without effort. To add to the disappointment, the construction noise persisted until as late as 8:30 pm every day. Despite my complaints and attempts to contact the Front Office Manager, Gopi, they showed no responsiveness or willingness to address the issues. This is far from what one would expect from a supposed four-star hotel, and it has lost its charm entirely. I strongly discourage anyone from considering this property
於 2023 年 9 月住了 1 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback on online review.We sincerely apologize for the reported inconvenience caused to you during your stay at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Marcus

喜歡：整潔度、員工素質和住宿環境和硬體
Quality rooms with great service
於 2023 年 8 月住了 1 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

sooriya

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
excellent stay experience
於 2023 年 8 月住了 2 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

8/10 不錯哦

Manoj

於 2023 年 7 月住了 2 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

Venkatesh

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great luxury property in Hyderabad, excellent staff, superb rooms and amenities. Will come back every single time.
於 2023 年 5 月住了 1 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

8/10 不錯哦

Piotr

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
It's nice...but :)
All would be really good if only the hotel staff did not choose to start cleaning rooms close to mine at 4 AM for THREE consecutive nights although I asked to not do that maybe? I mean that's a bit too much.
於 2023 年 4 月住了 5 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback on online review.We sincerely apologize for the reported inconvenience caused to you during your stay at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

2/10 很糟糕

Prashant

於 2023 年 4 月住了 4 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

6/10 一般般

Martin

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 3 月住了 1 晚
Ashutosh Chhibba 於 2023年3月30日回覆
Dear Mr. MartinThank you for your star rating.We appreciate your support and look forward to welcoming you back again soon.Best regards.Responsibly yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

10/10 有夠讚

Gurudas，ISELIN

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's very convenience and customer service is phenomenal.
於 2023 年 2 月住了 2 晚
Ashutosh Chhibba 於 2023年2月22日回覆
Dear Guest, Thank you for rating us positively and kind words of appreciation.We really appreciate your support and look forward to welcoming you back again soon.Best regards.Responsibly Yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

4/10 不太好

真實旅客

喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
Disappointing stay - rooms need a remodel
Sad to say that this hotel is past its prime. The lobby and restaurants are nice/well run. The rooms are another story - the moldy/musty scent is inescapable. If you look further into reviews this has been an ongoing problem other guests have complained about. Run down floors/furniture/bathroom. In general the staff are very nice and accommodating but it’s not worth it to stay at this hotel. The pool area is not kept up at all and looks like it’s from an abandoned building. The breakfast and fitness areas have too many mosquitoes flying around. At the front desk I heard another guest complaining about the mosquitoes in their room. I hope ITC will remodel this property in the future and fix these issues.
於 2023 年 1 月住了 7 晚
Ashutosh Chhibba 於 2023年1月18日回覆
Dear Guest, Thank you for your valuable feedback.We have noted your concerns pertaining to room maintenance, pool upkeep and pest, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused.. You have my assurance of corrective action for improvement. We are also planning for upgradation of the rooms shortly.Constructive feedback from discerning guests, are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same.We value your patronage and look forward to your continued support. Best regards.Yours Responsibly,Ashutosh ChhibbaGeneral ManagerITC Kakatiya

4/10 不太好

Rana

親子旅遊
不喜歡：員工素質和住宿環境和硬體
My biggest concerns: 1. I saw a group of men sleeping in the hallway because they could not fit into their room. Just shows poor management by the hotel. Made me feel unsafe. 2. At 9.00 am I got a call asking if I was checking out that day. Something I have never experienced at another 5 star hotel. It almost assumed that I do not know when to checkout also did not respect my privacy. 3. Found a cockroach in a bathroom. I was so turned off by this property that would never stay there again.
Ashutosh Chhibbba 於 2023年1月19日回覆
Dear Mr. Rana,Thank you for your valuable feedback.We have noted your concerns pertaining to front office associates, hallway disturbance and pests, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement. Constructive feedback from discerning guests, are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same..We sincerely hope that you will provide us another opportunity to restore your confidence. We value your patronage and look forward to your continued support. Best regards.Responsibly yoursAshutosh ChhibbaGeneral Manager, ITC Kakatiya

10/10 有夠讚

SRINIVAS

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 12 月住了 1 晚
Ashutosh Chhibba 於 2022年12月19日回覆
Dear Mr. Srinivas Thank you for your positive rating .We really appreciate the support and look forward to welcoming you back again soon.Best regards.Responsibly yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

4/10 不太好

Debasish，Muscat

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Old property. Sholud have been maitained much better.
Ashutosh Chhibba 於 2022年12月9日回覆
Dear Mr. Debasish, Thank you for your valuable feedback.We have noted your concern pertaining to maintenance, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused .You have my assurance of corrective action for improvement as we are planning for the product up gradation soon.We value your patronage and look forward to your continued support.Best regards.Ashutosh ChhibbaGeneral Manager, ITC Kakatiya.

6/10 一般般

Imran

情侶出遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
1. The buffet breakfast service can be quite appalling. This is due to no cutlery, no serviates, no sauces and no salt and pepper at tables. The situation gets even worse when they’re about to hit the 10.30 am closure times and they literally wipeout every single items including butter, jams, bread, maple syrup and honey off the serving shelves even though they are guests still dining. Just to get coffee, you have to ask multiple times to different wait staff. Same is the case with simple stuff as drinking water. 2. For some very odd reason, this is perhaps the only hotel in the world that you are not allowed to be ‘Do Not Disturb’. We had arrived and next day we wanted to explore the surrounds but did not have the energy to secure valuables like jewellery, tablets etc so had put a Do Not Disturb sign active. Interestingly, at about 9 pm , three men decide to knock on our room to check on us. I was in awe. For god sake, it’s 9 pm and three strangers knocking on my door. I am like “hey what’s the fuss about!” 3. Swimming pool is of no use. I do not understand why even am I paying for a package that includes the swimming pool service where there is almost not enough water with all mosquitoes and dry leaves floating around. Eww why even is the swimming pool there I wonder. Bottom line is shocking and disgusting service.
於 2022 年 11 月住了 6 晚

10/10 有夠讚

Gagandeep

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Centrally located. Very clean, excellent food
於 2022 年 10 月住了 2 晚
Ashutosh Chhibba 於 2022年10月21日回覆
Dear Guest,Thank you for rating us positively and kind words of appreciation.We really appreciate your support and look forward to welcoming you back again soon.Best regards.Responsibly yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

10/10 有夠讚

Rama

於 2022 年 10 月住了 1 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 有夠讚

anoop

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness and amenities are the basics for a person to feel comfortable which we received.
於 2022 年 9 月住了 3 晚
. 於 2022年10月3日回覆
Dear Guest, Thank you for rating us positively and kind words of appreciation. We look forward to welcoming you back again soon. Warm Regards. Ashutosh Chhibba General Manager - ITC Kakatiya

2/10 很糟糕

bhaskar

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Service was terrible at best. No staff greets guests. Rooms were awful, carpets dirty and couches infested with cockroaches.
於 2022 年 7 月住了 6 晚
Ashutosh Chhibba 於 2022年8月11日回覆
Dear Guest, Thank you for your valuable feedback. We have noted your concern pertaining to associate services and greetings, room carpet and pests, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement .Constructive feedback from discerning guests, are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same. We appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

2/10 很糟糕

lavakumar

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The expedia booked $ amount does not match with the final check out. There are many mis communications ; snacks kept inside the room also charged and it was never communicated to occupants. My 6 year kid breakfast supposed to be included in the service but it was a bad service and they could nit offer the break fast to kid. I never going to refer to anyone to this property.
於 2022 年 7 月住了 4 晚
Ashutosh Chhibba 於 2022年8月4日回覆
Dear Guest, Thank you for your valuable feedback. We have noted your concern pertaining to room transaction, minibar and breakfast, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement in the areas of concern. We value your patronage and look forward to your continued support. Best regards. Ashutosh Chhibba General Manager, ITC Kakatiya

10/10 有夠讚

Niraj

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2022 年 7 月住了 2 晚
Ashutosh Chhibba 於 2022年8月1日回覆
Dear Guest, Thank you for rating us positively and kind words of appreciation. We look forward to welcoming you back again soon. Warm Regards. Ashutosh Chhibba General Manager - ITC Kakatiya

8/10 不錯哦

Srujay

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
Bathtub in our room had no proper drainage so water was clogging both nights, other than that the rooms are very old and need to be renovated for a more modern feel. rest no issues ! lovely staff food excellent.
於 2022 年 7 月住了 1 晚
Ashutosh Chhibba 於 2022年7月29日回覆
Dear Guest, We thank you for your valuable feedback. We have noted your concern pertaining to water clogging and rooms, which lead to an unsavory experience and without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that corrective action has been implemented to address the areas of concern and enhance our services. We value your patronage and look forward to your continued support. Responsibly yours, Ashutosh Chhibba General Manager, ITC Kakaktiya

8/10 不錯哦

Padmavathi，Jersey City

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service at the hotel was outstanding including dining services. However, the room was bit dated and bathroom fittings like shower base are old/broken.
於 2022 年 7 月住了 3 晚
Ashutosh Chhibba 於 2022年7月25日回覆
Dear Guest, Thank you for rating us positively. We regret for the inconvenience caused to you during your recent stay with us. We wish to inform you that we have included these bathroom fixtures in our upcoming product upgradation. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

8/10 不錯哦

Subbarao

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Goff hotel
於 2022 年 7 月住了 1 晚
Ashutosh Chhibba 於 2022年7月22日回覆
Dear Guest, Thank you for rating us positively. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

10/10 有夠讚

Vishnu Vijay

於 2022 年 6 月住了 1 晚
Ashutosh Chhibba 於 2022年7月4日回覆
Dear Guest, We thank you for rating us positively.. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

10/10 有夠讚

Lakshmi

於 2022 年 6 月住了 2 晚
. 於 2022年6月24日回覆
Dear Guest, Thank you for rating us positively . We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

2/10 很糟糕

Ramesh Kumar

家庭旅遊
於 2022 年 6 月住了 2 晚
Ashutosh Chhibba 於 2022年6月21日回覆
Dear Guest, Thank you for your valuable feedback. We regret for the inconvenience caused to you during your recent stay with us. Kindly give us more details of your stay to enable us to investigate and initiate corrective action and address the areas of concern . We appreciate your continuous patronage. Best regards. Responsibly yours, Ashutosh Chhibba General Manager, ITC Kakatiya

10/10 有夠讚

Hari

於 2022 年 6 月住了 2 晚
Ashutosh Chhibba 於 2023年9月26日回覆
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016