Thank you, Rita! Our staff strives to ensure our guests experience the best of the best. We hope to see you again soon!

So sorry to hear that your experience was less than perfect, KATHARINE. I truly hope you had an opportunity to talk to a member of our management team to ensure they were aware of your experience.I have shared this with the team so they are aware. Thank you for staying with us - we hope to have you back again soon. Thank you,

Gracias por quedarse con nosotros. Nos alegramos de que haya tenido un viaje maravilloso. ¡Esperamos volver a verle pronto!

Thank you, Melissa! We take pride in providing the highest level of service for our guests. Looking forward to hosting your next stay!

So happy to see you left a 5/5 review, Arturo. Thank you very much. We can't wait to welcome you back!

Thank you for all of your kind compliments, Lena! It was a pleasure hosting your stay and we can not wait to welcome you back. Wishing you safe travels!

Love reading the review, Kristi! Thank you so much for taking time to update us on your experience.

You're great, Daniel! Our staff strives to assure our guests have a wondrous experience and your review lets us know we are meeting our goal. Looking forward to hosting your next stay!

Thank you for the review, Derek! We are appreciative of your support and is ecstatic to know you had a wonderful stay. The Westin Oaks Houston at the Galleria hopes to welcome you back soon!

You're so sweet, Patricia. Our staff works hard to ensure our guests feel at home away from home. We are grateful for your feedback and is looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

Our location is the best, Isaac - so happy that you enjoyed it. Safe travels. See you again soon.

We are appreciative of your review, Jeffrey! We are pleased you enjoyed your time with us and hope you will choose us every time your travels bring you to the area.

5/5! Thanks a million!

¡Estamos de acuerdo, William! Nuestro hotel es el lugar perfecto para ir de compras y relajarse. ¡Le agradecemos su apoyo y esperamos volver a verle pronto!

You are amazing, Juan! Thank you for rating us a perfect score. It is a pleasure knowing you had a wondrous time with us. We hope to welcome you back soon!

Thank you, Celina for the wonderful compliments! We are grateful for your support and is looking forward to hosting your next stay in Houston.

It was a pleasure having you as our guest at our hotel, Precious. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for your nice compliment. We look forward to hosting you again soon.

Happy birthday again, Valinda! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. We kindly thank you for the wondrous compliments about our property! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for the perfect rating, Lucas! Your support is truly appreciated. It was a pleasure hosting your stay in Houston.

Thank you for taking the time to comment on your recent stay with us. I would like to offer my sincere apology for the less-than-enjoyable experience. I certainly appreciate your taking the time to inform me of the inadequacies you experienced during your stay. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality.

Thank you for staying with us, Jorge. We truly appreciate your support and can not wait to see you again in the future!

We are appreciative of your support, Pirooz! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for the kind compliments, Dennis! It was an absolute pleasure having you as our guest. Looking forward to having you back in the future.

Thank you for choosing to stay with us and taking the time to share your positive experience, Rafael!

Thank you for being our guest at our hotel Joel. We are pleased you enjoyed your time with us! We hope you will choose us every time your travels bring you to the area.

Thank you for being our guest at our hotel, Carmen! We are glad you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

Nuestra principal prioridad es que tenga una estancia agradable, y por su alta calificación, nos complace haber superado sus expectativas. Ha sido un placer recibirle en nuestro hotel, y esperamos volver a darle la bienvenida pronto!

Nothing is more important than your satisfaction, Eduardo! We appreciate your support and look forward to seeing you again soon.

Hi Marin! I was sorry to read of your inability to get a good night’s sleep due to noise from the street. A basic function in a hotel is to facilitate a restful condition. The comfort of our guests is our highest priority and had it been convenient, we would have gladly helped you move to another room. I have taken the liberty noting this as a preference so that on future visits, if available, you will be accommodated in a room more to your liking. We appreciate your support and look forward to seeing you again soon!

Le agradezco que se haya tomado la molestia de informarme de las deficiencias que ha experimentado durante su estancia. Espero sinceramente que nos permita otra oportunidad de demostrar nuestro verdadero nivel de hospitalidad. Gracias por ser nuestro huésped en nuestro hotel. Nos complace que haya disfrutado de su estancia con nosotros y apreciamos sus elogios sobre nuestra propiedad. Esperamos que nos elija cada vez que sus viajes le traigan a la zona.

Thank you for letting us host your stay, Jorge! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Hi Ammar! Thank you for being our guest at our hotel. We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

Hola Hector! Quiero que sepas que este tipo de incidentes son bastante raros. Por eso me preocupa mucho cuando ocurre algo así. Si hay algo positivo en ello es que su aportación nos ayudará a perfeccionar nuestras políticas y procedimientos. Esto reducirá aún más la posibilidad de que se repita en el futuro. Gracias por darme esta oportunidad de explicarme y disculparme. Esperamos que vuelva a alojarse con nosotros, ya que estamos seguros de que su próxima estancia será placentera en todos los aspectos.

Hola Jorge! Gracias por tomarse la molestia de dejarnos un comentario. No hay excusa para las deficiencias que ha experimentado. Aunque no hayamos podido demostrar lo contrario, su experiencia no representa en modo alguno el nivel de servicio que somos capaces de ofrecer. Gracias de nuevo por su comentario. Si puedo servirle en el futuro, no dude en ponerse en contacto conmigo.

We appreciate you taking the time to leave us a review, Rodolfo! Your satisfaction is our top priority. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for the wonderful rating, Lucia! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for staying with us, Guillermo! We are grateful for your review and is glad to know you had a wonderful experience with us. We hope to see you again in the near future!

It means so much when our customers share their experiences. We are glad we were able to meet your expectations! If there is anything we can do to elevate your stay with us, please let us know!

We think you're awesome too, Charles! Thanks for staying with us and the kind review.

So happy to see a 5/5 star review, Maria. Thank you for taking time out of your day to let us know how your stay went.See you soon

You are the best, Alberto! Thank you for the 5/5 review.Hurry Back.

Thank you for the perfect rating, Alberto! We are appreciative of your support. It was a pleasure hosting your stay and we look forward to seeing you again in the future!

Thank you for staying with us, Alejandro! We truly appreciate your support. Our staff strives to ensure our guests have a spectacular experience and it is gratifying to know you had a wonderful time. We look forward to hosting your future stay.

Appreciate your kind review, Ana Elyn Barron! Thanks for staying and for the 5/5 feedback.Safe Travels - See you next time.

Thanks a million for the 5/5 review, daniel. We appreciate it very much.

Thank you for being our guest at our hotel, Derek! We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

We are grateful for your review, Rocio! Thank you for staying with us at the Westin Oaks Houston at the Galleria. We hope to see you again soon!