外觀

蘭嘉絲汀飯店的評分

4 out of 5
蘭嘉絲汀飯店
701 Texas St, Houston, TX

評論

9.8

好極了

10 分,有夠讚;1516 則評論中有 1332 則" "
8 分,不錯哦;1516 則評論中有 126 則" "
6 分,一般般;1516 則評論中有 27 則" "
4 分,不太好;1516 則評論中有 15 則" "
2 分,很糟糕;1516 則評論中有 16 則" "

9.8/10

整潔度

9.8/10

員工素質

9.6/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Ioana

喜歡:整潔度和住宿環境和硬體
Wonderful hotel, one of the best I have travelled to. Great service, lovely style, fantastic bar, restaurant and breakfast and the incredible art collection puts it way over the top. Rooms contain original contemporary American art, and a whole display of numerous pieces in common areas of the hotel. Highly recommend.
於 2024 年 4 月住了 2 晚
Pete Shim 於 2024年5月3日回覆
Thank you for your wonderful review and your kind words, they mean so much to us at The Lancaster Hotel. It is heartwarming to know that you enjoyed our unique amenities, accommodations, and exceptional service. Our dedicated team members work hard to exceed expectations, and we’re delighted that we succeeded during your stay. We truly appreciate your high recommendation and look forward to welcoming you back again soon.

10/10 有夠讚

Adam

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
10/10.
於 2024 年 4 月住了 1 晚
Pete Shim 於 2024年4月30日回覆
Thank you for taking the time to leave your wonderful rating. We are thrilled to see that you enjoyed your stay. It was a pleasure having you as our guest at The Lancaster Hotel, we look forward to welcoming you back again soon.

10/10 有夠讚

Todd

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent hotel Great location in the theatre district.
於 2024 年 4 月住了 1 晚
Pete Shim 於 2024年4月30日回覆
Thank you for your wonderful feedback. We are pleased to see that you enjoyed your stay and our convenient theater district location. It was a pleasure having you as our guest at The Lancaster Hotel and we look forward to welcoming you back again soon.

10/10 有夠讚

Igor

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Stylish. Class. Excellent service. Small but well stocked bar. Most excellent service. Location!
於 2024 年 4 月住了 2 晚
Pete Shim 於 2024年4月24日回覆
Thank you for taking the time to leave your wonderful feedback regarding your recent stay. We are thrilled to hear that you had an excellent experience at our beautiful hotel and enjoyed our unique accommodations and amenities. Our team takes great pride in serving our guests and I am delighted that our hospitality was excellent. We enjoyed making a lasting impression on your travels and we look forward to welcoming you back again soon.

10/10 有夠讚

Landis

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great place to stay! The staff is amazing! Everything that my girlfriend and I need was taken care of in a timely manner! Definitely coming back again!
於 2024 年 4 月住了 2 晚
Pete Shim 於 2024年4月24日回覆
Thank you for choosing The Lancaster Hotel and sharing your excellent experience. We are delighted to hear that you both enjoyed your stay and that our hospitality was amazing. Personalized service from our exceptional staff is what we strive for and we are thrilled you experienced that first hand. We look forward to welcoming you both back again soon.

10/10 有夠讚

Wesley

喜歡:整潔度和住宿環境和硬體
Great welcome and friendly staff. The welcome pack in the hotel far exceeds what is offered in similar hotels.
於 2024 年 4 月住了 1 晚
Pete Shim 於 2024年4月16日回覆
Thank you for sharing your wonderful feedback regarding your recent experience. We are delighted to see that you had an excellent experience and that you enjoyed our unique amenities. Our team takes great pride in serving our guests and I am pleased that our hospitality was so warm and welcoming. We look forward to welcoming you back again soon.

10/10 有夠讚

Jamie,Oakdale

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful hotel, clean, and a very courteous staff.
於 2024 年 4 月住了 1 晚
Pete Shim 於 2024年4月16日回覆
Thank you for sharing your wonderful feedback regarding your recent stay. We are pleased to hear that you enjoyed our beautiful hotel, our cleanliness, and that our hospitality was so great. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 有夠讚

Dominic

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice clean hotel. Breakfast and room service was awesome. Truly enjoyed our stay. Will definitely go back to The Lancaster Hotel.
於 2024 年 4 月住了 3 晚
Pete Shim 於 2024年4月16日回覆
Thank you for sharing your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are delighted to hear that you enjoyed your stay, our delicious gourmet breakfast, and cozy room service! Our staff strives to provide an excellent guest experience and we are thrilled to see that we succeeded. We look forward to welcoming you back again soon.

10/10 有夠讚

Blake,Houston

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful stay in the heart of Downtown Houston. Excellent service with attention to detail and friendly staff. Location is walkable to downtown destinations including Theater District as well as Main Street, Market Square Park, etc. Would definitely stay again.
於 2024 年 4 月住了 1 晚
Pete Shim 於 2024年4月9日回覆
Thank you for your outstanding feedback regarding your recent stay. We are delighted that you had an excellent experience during your stay at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is wonderful to hear that you enjoyed our beautiful hotel and our downtown theater district location. We look forward to welcoming you back for another memorable stay!

10/10 有夠讚

Joseph,Spicewood

情侶出遊
All around a great hotel and experience
於 2024 年 4 月住了 1 晚
Pete Shim 於 2024年4月4日回覆
Thank you for your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are pleased to hear that you enjoyed an excellent experience. It was our pleasure to serve you and we look forward to welcoming you back again soon.

10/10 有夠讚

Earl

家庭旅遊
喜歡:整潔度
Great manager, Great location. Had a wonderful time
於 2024 年 2 月住了 2 晚
Pete Shim 於 2024年4月2日回覆
Thank you for your outstanding feedback regarding your recent stay. We are thrilled that you had an excellent experience at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is wonderful to hear that our downtown location was so convenient during your stay! We look forward to welcoming you back soon for another memorable stay!

10/10 有夠讚

Ivan

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Nice place !!! Close to the ball park !! Rooms are comfortable,,
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年4月2日回覆
Thank you for your wonderful feedback regarding your recent experience at The Lancaster Hotel. We are thrilled to see that you enjoyed our beautiful hotel, a comfortable stay in your guestroom, and our downtown location. We look forward to welcoming you back again soon.

10/10 有夠讚

Hunter

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Pete Shim 於 2024年4月16日回覆
Thank you for your 5-star rating. We are happy to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 有夠讚

Joseph

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful time at the Lancaster Hotel. Special props to Gary at the front desk, who helped me check in at 4am due to a early morning flight.
於 2024 年 3 月住了 5 晚
Pete Shim 於 2024年3月27日回覆
Thank you for your outstanding feedback regarding your recent stay at The Lancaster Hotel. Gary and our team take immense pride in providing warm and welcoming hospitality to our guests. Our guests are family and going that extra mile is important to us and I am so happy we were able to accommodate your early check-in. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 有夠讚

James

喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年4月16日回覆
Thank you for your 5-star rating. We are thrilled to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 有夠讚

Ivan

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年4月16日回覆
Thank you for taking the time to leave your wonderful rating. We are thrilled to see that you enjoyed your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 有夠讚

Brian

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very beautiful building
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月27日回覆
Thank you for sharing your recent experience. We are thrilled to hear that you enjoyed our beautiful hotel and your stay at The Lancaster Hotel. We look forward to welcoming you back again soon.

8/10 不錯哦

Darwin

親子旅遊
Gourmet breakfast & complimentary snacks in room
於 2024 年 3 月住了 2 晚
Pete Shim 於 2024年3月21日回覆
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are thrilled to see that you enjoyed your stay, our delicious gourmet breakfast, and our complimentary in-room snacks and beverages. It was a pleasure having you as our guest and we hope to welcome you back again soon.

10/10 有夠讚

Linda

情侶出遊
喜歡:整潔度和住宿環境和硬體
The service and the room were amazing! We started with valet parking. The room was beautiful with a comfortable sitting area and large windows. The lighting was exceptional since there were at least six or seven light sources, all with options to let you choose your level of brightness. Coffee and assorted snacks available in room. Super comfortable bed with beautiful linens. Bathroom was well appointed with strong water pressure. The Alley Theater and Birraporetti’s restaurant are just across the street. We come downtown from Galveston to attend concerts and plays and we’ve decided we need to stay at the Lancaster every time!
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月20日回覆
Thank you for choosing The Lancaster Hotel and sharing your excellent experience. We are delighted to hear that you thoroughly enjoyed your stay and that our hospitality was exceptional. We are also pleased to hear that you enjoyed our luxurious amenities and the extra touches that make The Lancaster unique. Thank you for trusting us on your trip to Houston, we look forward to welcoming you back again soon!

10/10 有夠讚

Jill

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Gorgeous hotel, excellent service and gorgeous clean comfy rooms.
於 2024 年 3 月住了 2 晚
Pete Shim 於 2024年3月19日回覆
Thank you for your wonderful review. We are pleased to see that you enjoyed a comfortable stay in our beautiful hotel and that our service was excellent. Our team sincerely enjoys serving our guests and making your stay as comfortable as possible. We look forward to welcoming you back again soon.

10/10 有夠讚

Eugenia

情侶出遊
喜歡:設施服務和住宿環境和硬體
The standard king room was not very large but the essentials were all there. Comfortable bed, complimentary drinks and snacks in the room, excellent service. Breakfast was also better than usual. There was really nothing that we did not like.
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月19日回覆
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. Our Classic King Guestrooms are intimate and luxurious and we are thrilled you enjoyed a comfortable stay. We are especially pleased to see that you enjoyed our complimentary in-room snacks and beverages, our gourmet breakfast, and that our hospitality was exceptional. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 有夠讚

Deborah

於 2024 年 3 月住了 7 晚
Pete Shim 於 2024年4月9日回覆
Thank you for taking the time to share your wonderful rating. We are pleased to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

10/10 有夠讚

Giget,Conyers

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Professional and courteous staff. Clean & quiet room. Good food & drinks.
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月15日回覆
Thank you for sharing your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are delighted to see that you enjoyed an excellent experience and that our hospitality was excellent. Our team sincerely enjoys serving our guests and making your stay as comfortable as possible. We look forward to welcoming you back again soon.

8/10 不錯哦

Kimberly

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月13日回覆
Thank you for your great rating. We hope to welcome you back again soon.

10/10 有夠讚

Sherry

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The service here I’d second to none. The amenities are outstanding including an impressive breakfast buffet in elegant surroundings. If you are a lover of art and luxury, you will be at home here. Even the details such as marble floors and beautiful lighting are lovely. The staff is friendly and well versed in service excellence. We loved our stay and will return. It was a short walk to the theatre as well.
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月13日回覆
Thank you for your kind words! We are delighted that your stay at The Lancaster Hotel was exceptional. Our team is committed to creating a warm and welcoming environment for all our guests. It is fantastic to know that you appreciated our elegant and luxurious accommodations and amenities and our prime location in the theater district. We look forward to welcoming you back for another memorable experience!

2/10 很糟糕

Yaquelin

不喜歡:整潔度
於 2024 年 3 月住了 2 晚
Pete Shim 於 2024年4月2日回覆
Thank you for your feedback. Please contact us directly, so that we can visit about your experience in more detail. We hope to have the opportunity to welcome you back again soon.

10/10 有夠讚

leah

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
I really loved my stay at the Lancaster and was sad to leave. The hotel is located downtown and accessible to places I needed to be. Its designed well - bright, clean, smells nice, and has not interior decor. The staff from the valet to the front desk to the dining were professional, welcoming, and answered my questions and needs. And the "free" buffet breakfast was delicious - fresh fruit, deviled eggs, scrambled eggs, salmon and capers for a bagels, and much, much more.
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月13日回覆
Thank you for your outstanding feedback regarding your recent stay. We are delighted to see that you enjoyed an excellent experience during your stay at The Lancaster Hotel. Our entire team take immense pride in providing exceptional hospitality to our guests. It is wonderful to hear that you enjoyed our unique amenities, comfortable accommodations, and our prime downtown location. We look forward to welcoming you back again soon for another memorable stay.

8/10 不錯哦

Gilbert

喜歡:整潔度和住宿環境和硬體
Love the historical art theme. Beautiful hotel with great amenities. Definitely would return
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年3月13日回覆
Thank you for your kind words! We are delighted that you appreciated our beautiful hotel, our exquisite art collection, and unique amenities. Our team takes great pride in ensuring our guests have a comfortable and memorable stay. We look forward to welcoming you back again soon.

10/10 有夠讚

Cindy

情侶出遊
喜歡:整潔度和住宿環境和硬體
My husband and I thoroughly enjoyed our stay at the Lancaster. The staff were friendly and helpful, the property impeccably maintained, artfully creative in decor, exceptionally clean, and overall created a warm and calm atmosphere. When we’re in Houston again, we will definitely stay there again.
於 2024 年 2 月住了 2 晚
Pete Shim 於 2024年3月13日回覆
Thank you for your outstanding feedback regarding your recent stay. We are thrilled that you and your husband had an excellent experience during your stay at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is also wonderful to hear that you enjoyed our luxurious and elegant atmosphere. Thank you for trusting us on your trip to Houston, we look forward to welcoming you both back soon for another memorable stay!

10/10 有夠讚

Raymond

親子旅遊
喜歡:整潔度和住宿環境和硬體
A few random homeless people close by haggling us in the evening time was an issue, but other than that everything else was great.
於 2024 年 3 月住了 2 晚
Pete Shim 於 2024年3月6日回覆
Thank you for sharing your recent experience. We are delighted to hear that you had an enjoyable stay with us. Our team takes guest safety very seriously, and we appreciate your feedback. Rest assured that your concerns will be addressed promptly. We look forward to welcoming you back soon for another wonderful experience!

10/10 有夠讚

Karen

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Service extraordinary. Very kind. Room spotless. Only down side was hotel bar. Bartenders never smiled, never spoke. Margaritas were literally undrinkable. Tasted very bad. Not sure why. Very unfriendly experience.
於 2024 年 3 月住了 1 晚
Pete Shim 於 2024年3月6日回覆
We truly appreciate your wonderful feedback about your stay at The Lancaster Hotel. It is delightful to hear that you enjoyed your beautiful guestroom. However, we sincerely apologize for any inconveniences you encountered at our bar area. Our team is dedicated to providing exceptional service, and we regret any lapses in your experience. We value your feedback and we hope to have the opportunity to welcome you back again soon.

10/10 有夠讚

Priscilla

喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Pete Shim 於 2024年3月22日回覆
Thank you for taking the time to leave your wonderful rating. We are delighted to see that you enjoyed an excellent experience at The Lancaster Hotel. We look forward to welcoming you back again soon.

8/10 不錯哦

Tiffany,Waxahachie

喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Pete Shim 於 2024年3月20日回覆
Thank you for your great rating. We hope to welcome you back again soon.

10/10 有夠讚

Kellie

家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent staff, great room service.
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月27日回覆
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay, room service, and that our hospitality was excellent. Our team takes great pride in ensuring our guests have a comfortable and memorable stay. We look forward to welcoming you back again soon.

8/10 不錯哦

Daniel

於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年3月20日回覆
Thank you for sharing your great rating. It was a pleasure having you as our guest at The Lancaster Hotel, we hope to welcome you back again soon.

10/10 有夠讚

Johana

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The best hotel I've ever stayed in! This beautiful hotel gets it right in every single detail. Comfortable rooms, generous amenities and the restaurant had absolutely delicious cuisine, and the service was fantastic delicious dining. The staff were warm, friendly and very professional. We will be coming back again soon!
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月27日回覆
Thank you for your outstanding feedback regarding your recent stay. We are thrilled that you had an excellent experience during your stay at The Lancaster Hotel. Our team takes immense pride in providing warm and welcoming hospitality to our guests. It is wonderful to hear that you enjoyed our unique accommodations, amenities, and the delicious meal at our restaurant, Cultivated F+B. We look forward to welcoming you back soon for another memorable stay!

10/10 有夠讚

Juan

商務旅客, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The Hotel is Fabulous! Welcome Champagne drink and very clean and comfortable. Very quiet at night. Free snacks at the minibar. \ Great drinks at the bar with our bartender friend.
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月27日回覆
Thank you for sharing your wonderful experience at The Lancaster Hotel. We are delighted that you appreciated our complimentary champagne check-in, and in-room snacks and beverages, and enjoyed the well-crafted drinks at our bar area. Our team takes great pride in ensuring our guests have a comfortable and memorable stay. We look forward to welcoming you back again soon.

10/10 有夠讚

Ata

喜歡:整潔度、設施服務和住宿環境和硬體
I was traveling internationally to Houston and wanted a clean, nice, hotel that I could rely on. Cant say enough about the hotel, the staff was amazing and the morning breakfast definitely was a huge bonus. Will be staying their again for sure.
於 2024 年 2 月住了 4 晚
Pete Shim 於 2024年2月27日回覆
Thank you for choosing our hotel and for your kind words! We are thrilled to hear that you had a delightful stay at The Lancaster Hotel in Houston. Our dedicated team takes immense pride in providing exceptional service and ensuring our guests feel at home. From the gourmet breakfast to the warm hospitality, we are delighted that you enjoyed every aspect of your visit. Your feedback encourages us to continue delivering memorable experiences. We look forward to welcoming you back on your next trip to Houston!

10/10 有夠讚

Clint

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Everything from the room to the breakfast was excellent. Highly recommend the hotel. Great restaurants close by classical music theater close everything was close to what we needed.
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月22日回覆
Thank you for sharing your recent experience at The Lancaster Hotel. We are pleased the hear that you enjoyed an excellent experience and our downtown location. We truly appreciate your high recommendation and look forward to welcoming you back again soon.

10/10 有夠讚

Chris

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
What an amazing and unique hotel! We thoroughly enjoyed our stay for an unplanned weekend getaway. The hotel was beautiful and clean. We loved the artwork throughout the hotel. Our room was comfortable and the amenities were great. The complimentary breakfast was unbelievable! The staff was attentive and very personable. Can't wait to stay here again!
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月22日回覆
Thank you for choosing The Lancaster Hotel for your weekend getaway and sharing your outstanding experience. We are delighted to hear that you enjoyed our beautiful hotel and art collection, our delicious gourmet breakfast, and that our hospitality was excellent. Personalized service from our exceptional staff is what we strive for and we are delighted you experienced that first hand. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 有夠讚

Edward

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Great staff and ease of access to many places downtown
於 2024 年 2 月住了 5 晚
Pete Shim 於 2024年2月22日回覆
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay, our downtown location, and that our staff was so great! We look forward to welcoming you back again soon to The Lancaster Hotel.

8/10 不錯哦

Sonja

喜歡:整潔度和住宿環境和硬體
We enjoyed our stay at the Lancaster, but as we were taking a rest before going out (around 5PM), a woman was knocking on the doors and saying something in Spanish, "Servicio" i believe. She proceeded to unlock our door, which was a bit disturbing. When I said, "May I help you?" she quickly closed the door. Made me wonder why, at 5PM would she be going thru rooms? We decided to leave the "do not disturb l" light on when we were out for the eve. Otherwise we enjoyed our stay. Clean rooms, lovely breakfast, easy check-in and check out.
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月22日回覆
Thank you for your wonderful feedback regarding your recent stay. We are pleased to see that you enjoyed the cleanliness of our hotel, our delicious gourmet breakfast, and that our hospitality was great. On behalf of my team, I am so very sorry for the inconvenience that you experienced during your stay. We sincerely want all of our guests to have a comfortable and restful experience when staying with us and enjoy their stay the fullest. Your comfort and happiness are very important to us and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back again soon.

10/10 有夠讚

Tony

Very nice hotel & staff.
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月21日回覆
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay and that our hospitality was excellent. We look forward to welcoming you back again soon to The Lancaster Hotel.

10/10 有夠讚

Nancy

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great location
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月15日回覆
Thank you for your wonderful review. We are delighted to hear that you had a pleasant stay at The Lancaster Hotel and appreciated our convenient downtown location. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Staff very friendly and accommodating. Anticipate needs..
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月13日回覆
Thank you for your kind words and the compliments to our amazing staff. We are thrilled to hear that you had a wonderful experience during your stay at The Lancaster Hotel. Our dedicated staff takes great pride in providing warm and accommodating hospitality to all our guests. It was truly a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another memorable visit.

8/10 不錯哦

Gabriel

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Estacionamiento muy costoso
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月13日回覆
Thank you for your wonderful feedback. We are happy to see that you enjoyed your stay. We hope to welcome you back again soon.

10/10 有夠讚

Anling,Conroe

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Breakfast is good.
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月13日回覆
Thank you for your wonderful review. We are delighted to see that you enjoyed your stay and our delicious gourmet breakfast - a perfect way to start your day! We look forward to welcoming you back again soon.

10/10 有夠讚

Martin

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Werther Originals at the reception desk, free snack and drink amenities in room, complimentary buffet breakfast. A great place to stay if you are driving into town to watch the Operaz
於 2024 年 2 月住了 1 晚
Pete Shim 於 2024年2月6日回覆
Thank you for choosing The Lancaster Hotel and sharing your wonderful feedback. We are pleased to see that you enjoyed your stay, our downtown location, and our luxurious amenities, and extra touches that make The Lancaster unique. Thank you for sharing your experience and for choosing our hotel, we look forward to welcoming you back again soon.

10/10 有夠讚

WILLIAM,san antonio

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Absolutely loved the Lancaster. Our room on the penthouse level was flawless. Clean is an understatement. The room was beautiful and comfy. Bathroom clean and boutique ish. The valet gentlemen were great! This is my new go to in Htown.
於 2023 年 12 月住了 2 晚
Pete Shim 於 2024年2月6日回覆
Thank you for sharing your recent experience at The Lancaster Hotel. We are delighted to hear that you enjoyed a comfortable stay in your beautiful guestroom and that our staff was great. Our team takes great pride in serving our guests and I am thrilled that our hospitality was excellent. Thank you for choosing The Lancaster Hotel, we look forward to welcoming you back on your next trip to the Houston area!

10/10 有夠讚

Heather

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
The stay at the Lancaster was wonderful. Room was comfy and beautiful, and all of the details were appreciated, from good coffee in the room, to robes, and complimentary items everywhere. Food in hotel restaurant was good, breakfast was also good, though the same both days i was there. Neighborhood decent, was there for business so did not explore much. Would definitely stay again
於 2024 年 1 月住了 2 晚
Pete Shim 於 2024年2月6日回覆
Thank you for choosing The Lancaster Hotel and sharing your wonderful feedback regarding your recent experience. We are delighted to hear that you enjoyed your beautiful guestroom, our delicious gourmet breakfast, and our unique amenities. Our staff strives to provide an excellent guest experience and we are thrilled to see that we succeeded. Thank you for trusting us on your trip to Houston, we look forward to welcoming you back again soon!