書桌、遮光布/窗簾、熨斗/熨衣板、折疊床/加床

霍瑪凱富套房飯店的評分

2.5 out of 5
霍瑪凱富套房飯店
1530 Martin Luther King Blvd, Houma, LA

評論

8.2

非常好

10 分,有夠讚;198 則評論中有 97 則" "
8 分,不錯哦;198 則評論中有 56 則" "
6 分,一般般;198 則評論中有 20 則" "
4 分,不太好;198 則評論中有 16 則" "
2 分,很糟糕;198 則評論中有 9 則" "

8.4/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

8.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Henry

於 2024 年 4 月住了 2 晚
Midge P. 於 2024年4月29日回覆
Thanks for the five star review of our hotel. We appreciate you and hope you will continue to stay with us.

8/10 不錯哦

mary

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed during Mardi Gras, staff was nice, room was clean and beds were comfortable and I enjoyed the breakfast❣️
於 2024 年 2 月住了 3 晚
Midge P. 於 2024年4月29日回覆
So glad to hear that you had a great stay. We look forward to having you stay with us and celebrate Mardi Grad here at the Comfort Inn & Suites Houma for years to come.

10/10 有夠讚

Stacey

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Stay, Great Staff, Property Well Kept & Clean.
於 2024 年 4 月住了 1 晚
Midge P. 於 2024年4月15日回覆
Great to hear, Thanks for staying and letting others know how much you enjoyed your stay with us.

8/10 不錯哦

Adam

喜歡:員工素質和住宿環境和硬體
Nice
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月31日回覆
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 有夠讚

Joshua

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay for the night. Price to comfortably is on point . Definitely will be go to place when i am in area .
於 2024 年 3 月住了 1 晚
Midge P. 於 2024年3月25日回覆
Wonderful to hear! Thanks for staying and sharing your opinions of our hotel with others. We look forward to your next stay with us at our Houma hotel.

2/10 很糟糕

Brad

親子旅遊
I booked because of the indoor pool as it’s posted and pics show but it was not an inside pool. And I got a knock on my door from a rude neighbor demanding I turn the tv down and it was only on 16.
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月11日回覆
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 有夠讚

Lashonda

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Customer service was excellent !!
於 2024 年 3 月住了 2 晚
Midge P. 於 2024年3月4日回覆
Excellent, Thanks for noticing!

8/10 不錯哦

Lee

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was a big part of choosing this property...but breakfast was a disappointment. Watery microwave eggs, that I watched the staff make and pour water off of them from a pan into the trash. Coffee was bitter and not good. Other than the breakfast...everything else about the stay was EXCELLENT!!!
於 2024 年 2 月住了 2 晚
Midge P. 於 2024年2月28日回覆
So sorry to hear that we failed to exceed your expectations with our complimentary breakfast. We wish you safe travels.

10/10 有夠讚

Jia Hao

團體旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Newly renovated. Clean and comfortable
於 2024 年 2 月住了 1 晚
Midge P. 於 2024年2月16日回覆
Thanks so much for letting others know about our clean. comfortable, and newly renovated Houma hotel. We hope to have you come back again real soon.

10/10 有夠讚

Leo

於 2024 年 2 月住了 1 晚
Midge P. 於 2024年3月20日回覆
Thanks for the five star review! We appreciate you Leo and look forward to your return to our Houma hotel soon.

10/10 有夠讚

Jantill

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean quit and close to a lot of stores
於 2024 年 1 月住了 1 晚
Midge P. 於 2024年2月1日回覆
Wonderful, Thanks so much!!

10/10 有夠讚

Lester

於 2024 年 1 月住了 1 晚
Midge P. 於 2024年3月20日回覆
Thanks for staying and letting others know how much you enjoyed our hotel. We hope to welcome you back again soon.

10/10 有夠讚

Brittany

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel in the middle of Houma
Very nice hotel. Clean and surprisingly quiet
於 2024 年 1 月住了 1 晚
Midge P. 於 2024年2月1日回覆
So nice to hear, we hope to have you return again soon.

10/10 有夠讚

Ben

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Midge P. 於 2024年2月1日回覆
Thanks for the 10 star review of our hotel. We appreciate you staying with us and reviewing our hotel.

8/10 不錯哦

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything with the hotel was amazing. Other than the TV did not work correctly because they use the choice TVs low water pressure and no hot water
於 2023 年 12 月住了 2 晚
Midge P. 於 2023年12月27日回覆
Thanks for staying and letting us know how we can improve our hotel for future stays. We hope that you will give us another opportunity in the future to welcome you.

10/10 有夠讚

Priscilla

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to find and get in and out of traffic.
於 2023 年 12 月住了 1 晚
Midge P. 於 2023年12月27日回覆
Wonderful to hear that you enjoyed your stay with us. We hope to have you stay with us again soon.

8/10 不錯哦

Marsha A

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Midge P. 於 2023年12月27日回覆
Thanks for staying and recommending!

10/10 有夠讚

Stacy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Midge P. 於 2023年12月27日回覆
Thanks for the 10 star review of our hotel. We appreciate you and hope to have you stay with us again in the future.

10/10 有夠讚

LaToya

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very friendly front desk associates and housekeepers were nice as well.
於 2023 年 12 月住了 2 晚
Midge P. 於 2023年12月11日回覆
Wonderful, Thank you for the 10 stars! We appreciate you.

8/10 不錯哦

TRACY DANG

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is excellent except the pillows.
於 2023 年 12 月住了 1 晚
Midge P. 於 2023年12月11日回覆
Thanks for staying and recommending our hotel, we are sorry to hear that we failed to exceed your expectations in every aspect.

10/10 有夠讚

Blanca

於 2023 年 12 月住了 2 晚
Midge P. 於 2023年12月11日回覆
Thank you for the five star review of our hotel!

10/10 有夠讚

Christopher

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Midge P. 於 2023年12月8日回覆
Thanks for the 10 star review of our hotel!

8/10 不錯哦

Way

喜歡:整潔度和員工素質
.
Midge P. 於 2024年2月9日回覆
Thanks for staying and reviewing.

4/10 不太好

Joe

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Check out
Nothing against the hotel because they didn't do anything wrong but your website and the confirmation email stated check out was at noon yet the front desk called at 11:30 saying I had to check out by 11:00. That was extremely inconvenient especially considering I was in the middle of a conference call at work
於 2023 年 12 月住了 1 晚
Midge P. 於 2023年12月8日回覆
So sorry that this occurred during your stay please know that we are looking into this matter immediately and will correct any discrepancies. Thanks for letting us know.

2/10 很糟糕

Melissa

於 2023 年 12 月住了 1 晚
Midge P. 於 2023年12月27日回覆
Thanks for the feedback, please know that we will use this to make improvements.

10/10 有夠讚

Kelcy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Midge P. 於 2023年12月5日回覆
Thanks for staying and recommending! We appreciate you and hope to have you stay with us again soon.

2/10 很糟糕

Frederick

於 2023 年 11 月住了 3 晚
Midge P. 於 2023年12月5日回覆
Thanks for staying, we appreciate your feedback.

10/10 有夠讚

Tracey

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Very clean and modern hotel.
於 2023 年 11 月住了 1 晚
Midge P. 於 2023年12月5日回覆
Wonderful, Thank you for the five star review of our hotel.

10/10 有夠讚

Craig

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Midge P. 於 2023年12月5日回覆
Thanks for the great review! Hope to welcome you back to our hotel again soon.

10/10 有夠讚

Keyon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a great stay upgrade breakfast and o boy
於 2023 年 11 月住了 2 晚
Midge P. 於 2023年11月26日回覆
Thanks for staying and recommending. We appreciate you.

4/10 不太好

richard

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Staff couldn’t care less
Arrived to check in at 3.30 to chaotic scenes, as there were people waiting to check in, as roomed weren’t ready. I finally got in my room at 4,45. The coffee machine, fridge and microwave didn’t work, but air worked out the appliances were OK, but the power point into which they were plugged was not. The aircon unit didn’t turn off. I told a man at the desk of the fault in the room, he really couldn’t care less, and didn’t register it as something that should concern him at all. At checkout, the woman asked how was my stay,..I replied “not good”. She didn’t even have the skills/courtesy to ask why, or how could things be done better. Awful customer service. Breakfast was basic, but the rooms were well decorated.
於 2023 年 11 月住了 1 晚
Midge P. 於 2023年11月26日回覆
Thanks for your feedback, we are sorry to hear that we failed to exceed your expectations while a guest of our hotel and our city. We hope to have a chance to redeem ourselves in the future.

8/10 不錯哦

Mark

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Midge P. 於 2023年11月26日回覆
Thanks for staying and reviewing!

4/10 不太好

Teriaz

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2023 年 11 月住了 1 晚
Midge P. 於 2023年11月26日回覆
Thanks for giving us the opportunity to host you.

10/10 有夠讚

Shelley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was outstanding
於 2023 年 11 月住了 4 晚
Midge P. 於 2023年11月26日回覆
Thanks so much!

10/10 有夠讚

Chosen Carvin

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean renovated and spacious room. We had everything we needed for a comfortable visit. Breakfast was nice. Staff was very friendly and helpful!
於 2023 年 11 月住了 2 晚
Midge P. 於 2023年11月26日回覆
Wonderful to hear! We value your opinion and are glad that you shared it with us.

10/10 有夠讚

Sherry

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was an overall great place to stay at very nice hotel
於 2023 年 11 月住了 1 晚
Midge P. 於 2023年11月26日回覆
Thanks for staying and letting others know how much you enjoyed our hotel.

2/10 很糟糕

Jay,Houma

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
The rooms were not properly cleaned as I found a roach in the bathroom upon arrival. Upon checkout, the hotel clerk called and stated I left a shoe under the bed which was not my shoe, leading me to believe the room was not properly cleaned upon arrival. The room was overall muggy and we have to request a dehumidifier, which was extremely loud and the hose was set in the sink to drain (unsanitary). For the price of this room, I expected much more...at least a clean room. I feel congested after staying in this room and believe it was the overall condition of the room and hotel that caused it. One last thing, I was notified two days prior to arrival that the hotel would be under renovation. This late notification caused other hotels to be unavailable, forcing me to stay at this hotel. I DO NOT recommend this hotel to anyone.
於 2020 年 10 月住了 3 晚
GM 於 2020年10月26日回覆
Thank you for your honest feedback.

10/10 有夠讚

Tina

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 10 月住了 2 晚
GM 於 2020年10月13日回覆
Good morning Tina, Thank you for choosing to stay with us and giving us a great score. We hope you choose to stay with us again the next time you are in the Houma area

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I booked with this hotel because it was nice and I stayed there before but when I checked in they asked me to pay 20 extra dollars and I asked if it was on the website he said no I said I didn't think so then I asked if they had breakfast he said just pick up things like fruit or cereal I said ok so I checked in and I get a room and the tv wasn't working I called the front desk to ask him what was wrong with it he tells me oh yeah we been having problems with some of the TV's I said well what I'm suppose to do because I'm not about to jump sit in here like this so he changed my room
於 2020 年 10 月住了 1 晚
GM 於 2020年10月6日回覆
Good morning and thank you for choosing to stay with us during your recent travels to Houma. I sincerely apologize about the tv issue this has been addressed. The $20 is an incidental authorization hold that every guest has at check in. This hold is so guest can charge things from the market to their rooms if they wish to do so. Any amount not used is always refunded 3 to 5 business days after check out. We hope you choose to stay with us again the next time you are in the Houma area.

4/10 不太好

Alexis

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 3 晚
GM 於 2020年8月19日回覆
Thank you for choosing to stay with us.

6/10 一般般

Robert,Kennesaw

商務旅客, 家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
It wasn't the best.i didn't get the room I had reservations for. I was put in a room that wasnt done being renovated and looked bad.hopefully if i stay there again it be better.
於 2020 年 8 月住了 1 晚
GM 於 2020年8月17日回覆
Thank you for choosing to stay with us. We are working hard on getting the hotel renovated. We hope you choose to stay with us again should your travels bring you back to the Houma area!

4/10 不太好

Laura

家庭旅遊
不喜歡:整潔度
Gross and UNSAFE!!
The entire hotel including lobby, hallways, pool area were filthy. It was very apparent that during a PANDEMIC the hotel is not only NOT cleaning but certainly not disinfecting anything. Our room was decent but after seeing the rest of the hotel I disinfected our room on my own. Throughout our stay there was food on the floors all over the place including chicken bones, yep I said chicken bones in the pool area the entire weekend so obviously that area was never cleaned. Mask wearing was not enforced... EVER. Will never stay there again and would NEVER recommend. Gross and unsafe during a worldwide Pandemic.
於 2020 年 7 月住了 2 晚
GM 於 2020年7月31日回覆
Attention to detail is key to a enjoyable experience. I sincerely apologize that your experience at our hotel was not up to standard. I do expect all employees and guest to wear mask in all public areas of the hotel and follow all safety and health guidelines in accordance with State and Federal regulations in dealing with Covid-19. I appreciate you bringing these situations to my attention. Hope you had a safe trip home. Have a great day and stay safe!

2/10 很糟糕

Philip

團體旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not recommended as of 7/12/2020
Smells disgusting. Bathroom shakes like there is a machine on top of it. Water all over the floor and in the elevator every time you leave your room.
於 2020 年 7 月住了 3 晚
Amy 於 2020年7月13日回覆
Thank you for choosing to stay with us. I do apologize that your experience was not to your satisfaction.

6/10 一般般

真實旅客

商務旅客
不喜歡:整潔度和住宿環境和硬體
於 2020 年 7 月住了 1 晚
Amy 於 2020年7月13日回覆
Thank you for choosing to stay with us during your recent travels to Houma

6/10 一般般

Levita

家庭旅遊
不喜歡:住宿環境和硬體
Not too great
The service was not great and the overall condition of our room was dated and not very well kept.... I think this whole covid 19 thing and this property just recently being reopened and change of ownership had a big influence on this...
於 2020 年 6 月住了 6 晚
Amy 於 2020年7月8日回覆
Thank you for choosing to stay with us during your recent travels to Houma. I regret to hear that your stay was not up to your standards. We hope you choose to stay with us again the next time your travels bring you back to the Houma area.

4/10 不太好

tim

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Its a roof for the night
The first day, young lady worked hard to get me set, the next morning, different employee was inattentive and i was staying a 2nd day paid for by my employer, she told me she couldnt keep me in the same room because my employer booked two fill size as opposed to the king i had the first night although they were the same rate. Made little sense
於 2020 年 7 月住了 1 晚
Amy 於 2020年7月8日回覆
Good morning Tim. Thank you for choosing to stay with us during your recent travels to Houma. I do apologize about the room change and any inconvenience that this may have caused you. We hope you decide to stay with us again in the future should your travels bring you back to the Houma area.

4/10 不太好

Scott

家庭旅遊
Elevator did not work and was missing the first floor button. Neighboring rooms were very noisy and the whole hotel smelled like mold. Bathroom was very clean
於 2020 年 7 月住了 2 晚
Amy 於 2020年7月6日回覆
Thank you for choosing to stay with us. I apologize that your stay was not satisfactory. We hope you choose to give us another change should your travels bring you back to the Houma area.

2/10 很糟糕

真實旅客

於 2020 年 7 月住了 1 晚
Amy 於 2020年7月13日回覆
Thank you for choosing to stay with us during your recent travels to Houma

4/10 不太好

Carmen

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Room was dirty ..... bathroom was disgusting No breakfast very disappointing
於 2020 年 6 月住了 2 晚
Midge P. 於 2020年7月6日回覆
Thanks for the feedback.

6/10 一般般

Stacy

家庭旅遊
喜歡:員工素質
Meh
There was a musty smell in hallways, rooms are small, in fair condition. Door locks were hard to get to open as they need to be fixed or replaced. Staff was nice and helpful.
於 2020 年 3 月住了 2 晚