海灘/海景
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雙鰭飯店的評分

3.5 out of 5
雙鰭飯店
2570 Kalakaua Ave, Honolulu, HI

評論

8.2

非常好

10 分，有夠讚；1513 則評論中有 712 則" "
8 分，不錯哦；1513 則評論中有 429 則" "
6 分，一般般；1513 則評論中有 220 則" "
4 分，不太好；1513 則評論中有 92 則" "
2 分，很糟糕；1513 則評論中有 60 則" "

8.4/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

7.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Hui Chuan

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
A good choice stay in Honolulu
The location is great and the room space is big enough for 3 people. Reception Amber is really nice and friendly, thanks for helping us get our room smoothly and early. Only onething we think can improve better that the schedule of house keeping is arranged not well. We back to our room at 2 pm then found the room not clean up yet, after that we get rest in the room around 30 minutes then waitress come. We told her we don't need to clean the room and want to stay here for resting, bur she said she must be do her job done and feel so sorry about the delayed, so we left for an hour. We didn't mad but thought this service should be improved. Others are all good.
於 2023 年 10 月住了 3 晚
the Twin Fin 於 2023年12月8日回覆
Aloha Hui Chuan! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 一般般

Lee

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
The hotel is convenient. But the facilities and amenities in room is very old. The resort fee and valet fee is expensive. Sometimes they didn't do clean up in room
於 2023 年 7 月住了 7 晚
The Twin Fin 於 2023年8月8日回覆
Aloha Lee! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Joe

家庭旅遊
喜歡：整潔度
The facility is a bit out of date.
於 2023 年 6 月住了 1 晚
D.K Ku 於 2023年6月28日回覆
Aloha! Thank you for sharing your feedback. We apologize that your stay was not what you expected. If you would like to further discuss your stay, please feel free to give us a call to speak to a manager. We are looking forward to hearing from you soon. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Shaojuan

喜歡：員工素質和住宿環境和硬體
於 2023 年 5 月住了 4 晚
The Twin Fin 於 2023年5月30日回覆
Aloha Shaojuan! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

hong，lynnwood

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
21楼早餐海景台特别漂亮
於 2023 年 1 月住了 3 晚
The Twin Fin Hotel 於 2023年2月6日回覆
Aloha hong! Thank you for sharing your feedback. We are happy to hear that you had a great time and enjoyed the beautiful view and breakfast from our Coconut Club Lounge. We are looking forward to welcoming you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Meiyu

家庭旅遊
喜歡：員工素質和住宿環境和硬體
距海邊近，附近商店很好逛
The Twin Fin Hotel 於 2023年1月5日回覆
Aloha Meiyu! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Eduardo

喜歡：整潔度、員工素質和住宿環境和硬體
Excelente servicio gracias
於 2024 年 5 月住了 5 晚

6/10 一般般

Fay

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Great location, great partial ocean view, terrible room. The room was so damp that our wet clothing would not dry. The bathroom was dirty with black mold around the tub. The curtains had black mold on the bottoms as well. If you don’t get your beach gear from the rental place first thing in the morning, you will be out of luck by 10am
於 2024 年 5 月住了 8 晚

4/10 不太好

Jennifer

情侶出遊
不喜歡：住宿環境和硬體
The Hotel it’s really old they definitely need to renovate
於 2024 年 5 月住了 6 晚

10/10 有夠讚

Nicole Diane

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 7 晚

10/10 有夠讚

Stacey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 7 晚

8/10 不錯哦

Mark B，Phoenix

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
For a mid price range property we were very satisfied!
於 2024 年 5 月住了 5 晚
D.K Ku 於 2024年5月19日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 不錯哦

Priyank

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay in waikiki without breaking your budget.
於 2024 年 5 月住了 4 晚
D.K Ku 於 2024年5月19日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

2/10 很糟糕

TOMOHIRO

Hello, my name is Tomohiro Haraki and I stayed at thetwinfin hotel from April 25, 2024. I didn't eat, drink, or use the pool at the hotel, but I was charged $180.46. request a refund
於 2024 年 4 月住了 3 晚
D.K Ku 於 2024年5月19日回覆
Mahalo for your feedback. Your feedback is greatly appreciated and I look forward to hearing from you. The resort fee is mandatory fee that you have to pay for your reservation. If you have any question, please feel free to let us know.

8/10 不錯哦

martin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Needs a little more things to do on rainy days
於 2024 年 5 月住了 5 晚
D.K Ku 於 2024年5月19日回覆
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 有夠讚

Belinda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just enough out of Waikiki main area to feel quiet and calm. Right across the street from the ocean, surfing, etc. Close to shopping and restaurants. Trolley stops at to this hotel for all routes.
於 2024 年 4 月住了 7 晚
The Twin Fin 於 2024年5月17日回覆
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

TAKAKO

家庭旅遊
パーシャルオーシャンビューのお部屋に宿泊しました。 ラナイからの景色がとても良かったです。 廊下から見える、ダイヤモンドヘッドも絶景でした。設備が古かったのは残念でしたが、それを補うビューでした。 ココナッツクラブの朝食も毎日美味しかったです。満足の滞在でした。
於 2024 年 5 月住了 4 晚
D.K Ku 於 2024年5月19日回覆
Mahalo for your feedback. Your feedback is greatly appreciated and I look forward to hearing from you

10/10 有夠讚

Irene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
10/10! If you’re looking for an ocean view hotel but don’t want to pay an arm and a leg, the twin fin is the ideal hotel for you. Located next to diamond head, you’re like an 8 min walk to the middle of the strip on wikiki. The elevator gets busy during busy times but to avoid it we would use the escalator and take the elevator from the front desk floor. Will stay here for sure next time!
於 2024 年 4 月住了 9 晚

8/10 不錯哦

umesh

喜歡：整潔度、員工素質和住宿環境和硬體
All good
於 2024 年 5 月住了 7 晚
The Twin Fin 於 2024年5月17日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Raymond

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were the friendliest helpful people We've ever encountered.
於 2024 年 5 月住了 3 晚
The Twin Fin 於 2024年5月17日回覆
Aloha! Thank you for sharing your feedback. We are pleased to hear that our staff was able to share the Aloha spirit with you. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Minerva

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Was very close to the beach ⛱️ and stores .
於 2024 年 5 月住了 5 晚
The Twin Fin 於 2024年5月16日回覆
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Jumanji

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super close to the beach which was sooo nice. The staff was so friendly and helpful. The only issue was the room felt a little warm at night because the AC was not very powerful (it was kinda old and didn’t cool down the room much). This was not so much an issue during the day since my friend and I did not stay there much, but it was during the night time. We also couldn’t kept the balcony door open during the night because it was loud outside and birds would come in. I’d definitely stay there again though—since the AC/warmth at night wasn’t too much of a problem.
於 2024 年 5 月住了 5 晚
The Twin Fin 於 2024年5月16日回覆
Aloha! Thank you for sharing your feedback. We are pleased to hear that our staff was able to share the Aloha spirit with you. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Patrick R

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 6 晚
The Twin Fin 於 2024年5月16日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Calvin

家庭旅遊
The decor was cute and the breakfast was amazing! Providing sunscreen at the pool is a nice touch.
於 2024 年 5 月住了 5 晚
The Twin Fin 於 2024年5月14日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Aaron

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
Stayed at this property twice, the first time was in the newly renovated rooms as these were new and clean but this past second visit we were in an older room which had some rust around the room. Restrooms do definitely need some ventilation and the rooms may need a table for better conveinience
於 2024 年 5 月住了 4 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

Cynthia

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It’s an older hotel, but well maintained and clean. Great beach area. Walking to food is easy. Great family hotel. I’m highly recommend.
於 2024 年 5 月住了 10 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

6/10 一般般

Tomomi

不喜歡：住宿環境和硬體
於 2024 年 4 月住了 5 晚
The Twin Fin 於 2024年5月16日回覆
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Alvena

情侶出遊
喜歡：整潔度、員工素質和設施服務
There was a lot of noise due to construction going on around the property. The building is old and needs a lot of renovations done. The cleaning crew often didn’t leave shower mats, washcloths or replace our coffee.
於 2024 年 5 月住了 10 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

Donna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was convient Dont have anything bad to say
於 2024 年 5 月住了 5 晚
The Twin Fin 於 2024年5月14日回覆
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Tadakazu

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
又宿泊したいとおもいます。 部屋からの眺望が良く又同じ部屋に宿泊したいです。
於 2024 年 5 月住了 4 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

Angela

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

Teresa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was in a great location, so close to the beach! The room was very small but stull nice, great beds and lanai, and a Keurig! Lots of good restaurants and convienience stores which a as nice. All in all a great stay.
於 2024 年 5 月住了 3 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

6/10 一般般

Gabriela

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Very old and outdated
於 2024 年 5 月住了 5 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

Kelly

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The ocean front view was unbeatable and breathtaking. The double beds weren't as comfortable as they could have been, and it would have been nice to have a queen.
於 2024 年 5 月住了 8 晚
D.K Ku 於 2024年5月14日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Please feel free to contact me directly and it will be my pleasure to assist you.

4/10 不太好

Pang

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The facility is old and falling apart. Also it smells really bad. I’ve never been to a hotel that smells so bad.
於 2024 年 5 月住了 6 晚
D.K Ku 於 2024年5月12日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the negative experience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

Vanessa

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like that it’s right on the beach lots of food options around the neighborhood and the staff was very helpful ! We enjoyed our stay Mahalo !
於 2024 年 5 月住了 5 晚
The Twin Fin 於 2024年5月12日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

2/10 很糟糕

Daniel

親子旅遊
不喜歡：員工素質
Reservation said full ocean view, I only got partial. Was unfortunate I didn’t not get a full ocean view room that fully faces the ocean as was advertised at the time of booking. Never booking through here again. Also, the remaining due at hotel was higher than what was started at Expedia. Never again.
於 2024 年 5 月住了 5 晚
D.K Ku 於 2024年5月12日回覆
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the negative experience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 有夠讚

LOUISE

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved Location to everything
於 2024 年 5 月住了 4 晚
The Twin Fin 於 2024年5月11日回覆
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Masako

家庭旅遊
不喜歡：住宿環境和硬體
アストンの時から立地が好きなので定宿にしています。シャワーが固定なのが残念ですね。あとはハウスクリーン時に備品のチェックが悪く、ハンドソープやティッシュが切れていたりすることが多々あるけど…そういったところは許容範囲なのかなぁとも思う…？笑
於 2024 年 4 月住了 4 晚
The Twin Fin 於 2024年5月11日回覆
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Marcus

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, amazing staff, everything was perfect, make your reservation with breakfast included, you will have the best view of the city.
於 2024 年 5 月住了 9 晚
The Twin Fin 於 2024年5月11日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 一般般

Mary Ann Clarin，Mississauga

親子旅遊
I like the property location. I didn’t like that I have to tell them/text what I need every other day what I need in the room because I am on my vacation. It should be their job to check what is needed daily in the room on the days that they don’t do a full housekeeping. They change the bedsheets , towels, empty the garbage cans every other day and not daily. Overall it is an ok hotel.
於 2024 年 4 月住了 10 晚
The Twin Fin 於 2024年5月10日回覆
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Alessandro

於 2024 年 5 月住了 4 晚
The Twin Fin 於 2024年5月11日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 一般般

Ratchaneewan

情侶出遊
喜歡：整潔度
Expedia said there would be No Resort Fee. There was a resort fee!
於 2024 年 4 月住了 3 晚
The Twin Fin 於 2024年5月10日回覆
Aloha Ratchaneewan! Thank you for your feedback. We will be addressing your concerns.

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
liked everything. room was clean with a tub. excellent view from our ocean front room. staff was excellent
於 2024 年 5 月住了 6 晚
The Twin Fin 於 2024年5月10日回覆
Aloha Gary! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Sherzod

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The best one
於 2024 年 5 月住了 8 晚
The Twin Fin 於 2024年5月10日回覆
Aloha Sherzod! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 有夠讚

Colette

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
The Twin Fin 於 2024年5月10日回覆
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 一般般

Star

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
The Twin Fin 於 2024年5月10日回覆
Aloha Star! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 不錯哦

Vanessa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
The Twin Fin 於 2024年5月9日回覆
Aloha Vanessa! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

2/10 很糟糕

Abdukarim

家庭旅遊
喜歡：設施服務
不喜歡：整潔度、員工素質和住宿環境和硬體
Overall I wasn’t satisfied with my stay at Twin fin Hotel !
於 2024 年 4 月住了 7 晚
The Twin Fin 於 2024年5月9日回覆
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you.Thank you for choosing The Twin Fin!!

10/10 有夠讚

Gloria

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient, clean, and fantastic Waikiki Ocean views! Sunset at TIKI’s on the 3rd with music and a view is incomparable🏄‍♂️🏄‍♀️🏄
於 2024 年 5 月住了 1 晚
The Twin Fin 於 2024年5月9日回覆
Aloha Gloria! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.