Great experience at Hidden Charm Hotel, staff were friendly and the room was tidy and clean. Location of hotel is very convenient to nearby tourist spots such as Tam Coc for boat tour and Hang Mua for hiking. Definitely one of the best hotels in Ninh Binh.
Well equipped hotel with gym amenities and outdoor pool. Toilet was well maintained too. We liked it that they had bicycles we could borrow for free which we used to cycle to nearby dining places and visited hang mua
Staff speaks and communicates well in English
Faye
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Dane,Columbia
2024年3月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I got a room on the 9th floor with a beautiful and spacious balcony overlooking the karst mountains (and some factory site, but unfortunately that's how it is in Vietnam - they are working of removing old polluting industry from this pristine environment). The staff was very friendly and helpful and spoke enough of English to get by. The room is of a boutique type and although a bit aged, it is beautiful. The hotel gave me two free dinners for my three night stay and they even printed a menu for me, featuring my name and the menu items. Now nice and attentive! The hotel is close to the famous Trang An world heritage site, as well as Hoa Lu, the ancient Vietnamese capita, and other site. The Hotel gave me a bicycle so I drove to Trang An, took a boat tour, and return back to the hotel. A reallky nice and pleasant stay. Thank you Ninh Binh Hidden Charm Hotel & Resort!
Dane
於 2024 年 3 月住了 3 晚
10/10 有夠讚
Maribel
情侶出遊, 團體旅遊
2024年3月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Highly recommend this hotel. The staff was warm and friendly and went out of their way to make our stay a great experience.
Maribel
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Chantal
2024年3月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service et courtoisie du personnel
Recherche la satisfaction des clients
Nous étions dans la suite, la grandeur, la propreté et calme
Moins aimé: activité et attraction de proximité limitée
Chantal
於 2024 年 2 月住了 4 晚
10/10 有夠讚
Melissa
情侶出遊, 團體旅遊
2024年2月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at the Hidden Charm was amazing. The service was impeccable, they had great tour packages that included a private tour guide and transportation services which made the experience highly enjoyable and worry free. The property has plenty of amenities, we came at a colder and rainier time but could see how this would be an even more amazing stay with warmer and sunnier weather. It’s walking distance to restaurants and bars. Would highly recommend this hotel if you’re looking for the Ninh Binh, White Lotus experience!
Melissa
於 2024 年 2 月住了 3 晚
6/10 一般般
Ronald,Calgary
2024年2月24日
喜歡:員工素質
The service staffs from the front desk and housekeeping are excellent. Always polite and ready to help even before you ask. The room itself is spacious, clean and fairly modern. The bathroom large and bright. My room was facing the pool, rice fields and mountain so amazing view when you wake. The room could use better lighting though. The light placement isnt great. Its ok at daytime but not great at night. The fridge at the room barely gets cold even after 24hrs. You cant adjust the settings because there is no settings to adjust. Anyone fancy drinking semi warm beer? Not me. I booked this hotel mainly for the gym which looked great in the pictures but rather dissapointing in person. It looks like they do not take care or maintain the equipment. A little lubricant and cleaning would go a long way. Some machines are broken down. But the worse thing is the floor. Its uneven in many places so everything is lopsided haha. You will know what i mean once you see it.