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Reviews of Hai Yuan Hotel

3 out of 5
Hai Yuan Hotel
No.1, Haibin Ln., Kending Rd., Hengchun, Pingtung County

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my best experience in Kenting
Nice location and fairly price. AC works perfect!
Stayed 2 nights in Jul 2020

8/10 Good

Wing Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and cosy
Simple and cosy stay with entertainment, massage nearby.
Stayed 1 night in Dec 2017
Response from Tsai on 2018/1/17
It's my pleasure that you had good experience in our hotel. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SONGJOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

RW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

SHU LI

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from TSAI on 2023/5/24
感謝您選擇海園別館下榻，希望您住的愉快

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離大街近，海灘近，但停車比較不方便一點

10/10 Excellent

Szuchia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
靠近大街，空間舒適。
Stayed 1 night in Jan 2023

8/10 Good

WanChen

Stayed 1 night in Apr 2022
Response from Tsai on 2022/6/18
感謝您的評價～ 希望您在本次旅程中有留下愉快的回憶～

10/10 Excellent

涵詩

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大。唯一缺點就是沒電梯。。扛行李扛小孩到4樓累爆。。
Stayed 1 night in Oct 2021

10/10 Excellent

SHU PING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Min-Ju

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔舒適，價格便宜cp值高
Stayed 1 night in Apr 2021

8/10 Good

Xin-Ru

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

YUHSIU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦入住
房間寬敞乾淨，走出巷子就是墾丁大街，服務人員也很親切，有自己的停車場離飯店步行不遠，是個美好的住宿體驗
Stayed 1 night in Jun 2020

8/10 Good

Ks

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我覺得整個環境都ok只是位置比較窄所以沒有電梯 以後如果我的長者的時候我會走有電梯了
Stayed 1 night in Jul 2020

8/10 Good

Pei Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
六人房房間很大，浴室有2間，房間隔音好，很棒的住宿環境
Stayed 1 night in Feb 2019

8/10 Good

HUI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
酒店基本上没啥设施
这个酒店的设施 挺差的 除了有一张床剩下的基本都没有。没有早饭，没有咖啡也没有茶。离沙滩倒是挺近的， 离垦丁大街夜市也挺近的
Stayed 2 nights in Jan 2018
Response from Tsai on 2018/1/19
你好，很遺憾沒能給你最愉悅的體驗。 本店的基本設施在網站頁面都標示的很清楚囉！ 由於每個人對飲食的喜好都不一樣，加之本店位置生活機能方便度很高，所以我們選擇讓住客可以更自由隨心的在街上享用自己的早餐。 很感謝你寶貴的建議，這使我們明白仍有進步的空間。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點好 服務佳 六人房空間大 價比高
讚 之後來墾丁騎車 住宿的首選
Stayed 3 nights in Oct 2017
謝謝～你們住的愉快，是我們最大的成就與收穫！ 隨時歡迎你們來入住。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚哦！
飯店就在墾丁大街的開頭，每天都能從頭逛到底再回去，地點非常好，雖然沒包早餐，但附近都有很多早餐店的選擇。房間很大，有兩張大床，每張床大到都可以三個女生睡了，我們４個人睡２張床睡得很舒服！房務員每天都有幫忙倒垃圾，櫃檯的服務員態度很好，非常能幫上忙！只是第一天逛完回飯店時發現有蠻多螞蟻的，連床上都有，但第二天跟第三天就沒發現了。
Stayed 3 nights in Sep 2017
你好，非常謝謝你對我們的肯定，你們能獲得愉快的住宿經驗，是我們最大的回饋與收穫。 如果在住宿期間發現什麼問題，歡迎尋求我們的服務人員，我們都會在容許範圍內盡力提供協助。

2/10 Terrible

Irene, 香港

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find
房間限制多多, 設備簡陋。 特別是洗手間, 竟然不准丟廁紙! 沒有提供護髮素, 只有紙杯。房間多蚊子, 4人房亦只提供一張房卡。地點難找, 沒有指示牌在大街上。預訂時說最後 check in 時間為晚上7時, 但入住當日致電時卻又改說晚上6時。
Stayed 1 night in Jul 2017
Response from 客服 on 2017/9/17
你好，入住須知是提醒入住房客，以避免遇到更多的問題。因為服務人員的服務時間最晚是到晚上9點，如果在那之後遇到問題，很難肯定可以為你們排除狀況，才會事先提醒與告知。 由於本館櫃台的服務人員上班時間是到晚上7點，所以才會提醒希望在6點前能入住或者回訊我們，才能為你們安排後續的服務，以免損失你們的權益。 非常謝謝你願意提供建議，讓我們知道還有進步的空間。

6/10 Okay

Lina

总体一般，房间无窗，但是性价比比较高，便宜，地段好，卫生情况也是一般。

6/10 Okay

Chi Sheng

便宜，普通
便宜

6/10 Okay

chih hung

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
要逛大街、去海灘玩，很近。住這裡，將是好選擇。
小巧的民宿，沒有大氣派的門面，但房間使人有溫馨、懷舊的感覺。房間內清潔度很優，樸實舒適。雖民宿無提供早餐、也沒有提供免費停車，但附近用餐方便，也有收費停車場。住宿費用很實在，值得推薦。

8/10 Good

ZAO HSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨的飯店
服務人員服務不錯 房間整體來說 很棒，對外隔音也不差，唯一小缺點是 室內隔音不是說很好

6/10 Okay

WENG SAM

Liked: Staff & service, room comfort
Disliked: Cleanliness
地點及整潔
地點很好，在懇丁大街的橫街行入10秒左右即到。不過窗外的景觀一般。外出用餐超級方便，走不多遠就到海灘。美中不足是床上有頭髮。

8/10 Good

CHUN, France

Liked: Room comfort
narrow alley
good location, service is alright

2/10 Terrible

YANCHUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不好的体验
晚上8点半到达的，前台态度很冷的感觉，而且表示4人房无法入住5个人，必须加一个人的费用，而且由于时间晚了也没办法提供加床，但是费用和加床一样，4人房在3楼，我们一行4个行李箱只能自己拎上去，没有电梯。21点以后就没人了，询问如果万一有事有没电话可联系，直接回复没有，一切自行解决或者等早上9点以后才有人解决。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便
鄰近墾丁大街，很方便掃街(吃街頭小吃)，雖鄰近大灣沙灘，但那灘不準游泳，要到白沙灣才較適宜游泳

6/10 Okay

Verified traveler

還可以 。因墾丁太多特色民宿
3人房的確好大 (住6人也可以) 還有兩個廁所 (非常好) 位置其實好好 (外面已是墾丁大街) 不過門口隱蔽了少少 (要入後巷才見到) 近收費停車場 (1-2分鐘就行到) 整體還可以 (但因墾丁太多特色民宿) 所以感覺只是平平無奇

8/10 Good

yvonne, hong kong

Liked: Cleanliness, staff & service, room comfort
鄰近墾丁大街，方便逛夜市^^
房間清潔，有木椅讓住客安坐。而且服務人員友善，樂意為住客解答任何問題。另外當天沖涼去水位有於塞情況，向服務員了解後，立刻派人處理，值得欣賞。唯入口在小巷裡，夜晚較需小心。

6/10 Okay

Mei pro

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
店員好好，位置方便，一下樓就是夜市，不會太嘈吵，就只是有點小，但會選擇再入住，推薦大家！！！

8/10 Good

NGAI HUNG

Liked: Staff & service, room comfort

10/10 Excellent

YUCHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這間房間超級大。還有兩間廁所，打掃的非常乾淨。就在夜市內。實在是帶老人小孩到墾丁首選！
這間房間超級大。還有兩間廁所，打掃的非常乾淨。就在夜市內。實在是帶老人小孩到墾丁首選！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guys! The hotel is convenient and near the Kenting night market.The service is quite good and the room is clear.