Walls are too thin. Xan alway hear the people above you. Lost piwer twice while thwrw when asking when it w I uld be back on the manafer was called and thwynsaid you can always go to another hotel
beverly
於 2024 年 4 月住了 4 晚
Desiree 於 2024年4月26日回覆
Thank you for sharing your feedback Beverly. We apologize for the inconvenience that the power outage caused, unfortunately this type of issue is out of our control. Since you required electricity for your breathing machine, our main concern was making sure you could take whatever option you needed to and we would make sure to adjust billing if necessary. In this case, fortunately the power was restored back quickly and that was not needed. We do sincerely apologize for the inconvenience, and we thank you again for your stay with us. Take care.
10/10 有夠讚
Javier
2024年4月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Javier
於 2024 年 1 月住了 1 晚
Desiree 於 2024年4月26日回覆
Thank you so much for your awesome review. We are so pleased to hear you enjoyed your stay with us. Take care and we hope to welcome you back in the future.
10/10 有夠讚
Penelope
2024年4月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Penelope
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月24日回覆
Thank you so much for your awesome review Penelope! We love your feedback and are so pleased you enjoyed your stay with us. We hope to see you again soon. Take care!
10/10 有夠讚
Jasmine
家庭旅遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay no complains everything was wonderful!
Jasmine
於 2024 年 4 月住了 2 晚
Desiree 於 2024年4月23日回覆
Thank you so much for your kind words Jasmine! We appreciate your feedback and are so pleased you enjoyed your stay with us. Hope to see you next time!
10/10 有夠讚
Cynthia,Merced
情侶出遊, 商務旅客, 家庭旅遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Came for business trip a day early and they allowed us to stay in thesameroom
Cynthia
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月23日回覆
Thank you so much for your review Cynthia! We are pleased to hear that you enjoyed your time with us and hope to welcome you back in the future.
10/10 有夠讚
Christian
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and good servicie
Christian
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月16日回覆
Thank you so much for your feedback and for your stay with us. We appreciate your business, and we hope to see you again in the future.
10/10 有夠讚
Jarely
家庭旅遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Need of more staff. Waiting for a while to get checked in. Overall I like the room I stayed in.
Jarely
於 2024 年 4 月住了 1 晚
Desiree 於 2024年4月16日回覆
Thank you so much for your feedback Jarely. We apologize for the delay but we are pleased to hear you enjoyed your guest room. We hope to see you again soon!
8/10 不錯哦
Ashley
2024年4月11日
Ashley
於 2024 年 4 月住了 1 晚
Desiree 於 2024年5月3日回覆
Thank you for your kind review Ashley! We are pleased you enjoyed your stay with us and hope to welcome you back again in the future. Have a great day!
10/10 有夠讚
Joseph
2024年3月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Joseph
於 2024 年 3 月住了 1 晚
Lisa Billieu 於 2024年3月27日回覆
Hi Joseph,I wanted to thank you for staying with us. We appreciate the time you took to review us. See you again soon.
10/10 有夠讚
arellano
2024年3月4日
arellano
於 2024 年 3 月住了 1 晚
Lisa Billieu 於 2024年3月27日回覆
Hi Arellano,We are so glad you enjoyed your stay with us. We look forward to seeing you again soon! Take care.
10/10 有夠讚
Sylvia
2024年2月25日
Sylvia
於 2024 年 2 月住了 3 晚
Lisa Billieu 於 2024年3月27日回覆
Thank you Sylvia,Glad you enjoyed staying!
10/10 有夠讚
Clint
2024年2月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice
Clint
於 2024 年 2 月住了 1 晚
Desiree 於 2024年2月25日回覆
Thank you so much for your awesome review! We are so thrilled you enjoyed your time with us, and we hope to welcome you back in the future. Take care!
10/10 有夠讚
Anthony
寵物同遊, 親子旅遊
2024年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
Anthony
於 2024 年 2 月住了 2 晚
Lisa B 於 2024年2月12日回覆
Hey Anthony, Thank you for taking the time to share your feedback. Glad you had a great stay with us. Come see us again soon.
10/10 有夠讚
Zoila
家庭旅遊
2024年2月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
Zoila
於 2024 年 2 月住了 1 晚
Lisa B 於 2024年2月12日回覆
Hi Zoila,Thank you for staying and sharing your experience. We love having you here!!
8/10 不錯哦
MARIE
2024年2月4日
MARIE
於 2024 年 1 月住了 2 晚
Lisa Billieu 於 2024年3月27日回覆
Hi Maria,We are glad you came to stay with us. Looking forward to hosting your next stay. Thank you for rating us! Cheers,
8/10 不錯哦
MARIE
家庭旅遊
2024年2月4日
喜歡:整潔度、員工素質和住宿環境和硬體
The handicap shower sprayed water all over the curtain which leaked onto the floor which made it dangerous for my elderly mother and aunt. The ceiling is thin and we could hear everything the neighbor upstairs was doing from walking to sitting on the bed. It was very annoying.
MARIE
Lisa B 於 2024年2月12日回覆
Hello Marie,Thank you for sharing the details of your stay. I assure you we are addressing the issues you have mentioned. I hope to see you in the future. Until next time, take care.
10/10 有夠讚
Lori
寵物同遊, 商務旅客, 家庭旅遊
2024年1月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, clean rooms.
Lori
於 2024 年 1 月住了 1 晚
Lisa B. 於 2024年1月30日回覆
Hi Lori,We thank you for your kind words. Glad you had a good stay. Thank you again for coming. See you on yolur next visit.
10/10 有夠讚
Andrew
2024年1月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Andrew
於 2023 年 12 月住了 2 晚
Lisa B 於 2024年2月12日回覆
Hi Andrew,I wanted to thank you for staying and providing a survey score of 5 out of 5. We appreciate you and your business. Looking forward to seeing you in the future.
8/10 不錯哦
Eryn
2024年1月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hampton Inn Hemet
Great hotel for our quick trip. Love that a big breakfast is included and parking is super easy. The bed was too firm for us but the room was overall in good condition and very comfortable. The staff members were all so friendly and helpful.
Eryn
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月29日回覆
Thank you so much for your stay with us and for your feedback! We thank you for taking the time to share your experience with us and hope to see you again. Take care.
2/10 很糟糕
Edmund
2024年1月28日
喜歡:整潔度
Check in time is 3pm. Our room was not ready until 440pm. We sat in the lobby and waited.
Edmund
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月29日回覆
Hello Mr. Vasquez, I am not sure what happened exactly on the day of your arrival, but I do see your reservation was checked in at 3:28pm. We apologize for the delay as our housekeeping department does try its best to have all of our room types ready by 3pm but it is not always possible. We appreciate your stay with us and thank you again. Have a wonderful day!
10/10 有夠讚
Paul
家庭旅遊
2024年1月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Easy and convenient. Very polite staff. Clean inside and out. Very happy with our stay.
Paul
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月29日回覆
Thank you so much for your awesome review! We are thrilled you enjoyed your stay with us and we hope to see you again in the future should your travels ever bring you this way. Thank you again for your stay!
10/10 有夠讚
Cynthia
商務旅客
2024年1月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cynthia
於 2024 年 1 月住了 2 晚
Desiree 於 2024年1月24日回覆
Thank you so much for your fantastic review! We are so thrilled you enjoyed your stay with us and we hope to see you again soon! Take care!
10/10 有夠讚
SOL
商務旅客
2024年1月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SOL
於 2024 年 1 月住了 8 晚
Desiree 於 2024年1月22日回覆
Thank you so much for your awesome review! We are so pleased that you enjoyed your time with us. Please come back again!
10/10 有夠讚
VANESSA
商務旅客
2024年1月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
VANESSA
於 2024 年 1 月住了 11 晚
Desir 於 2024年1月22日回覆
Thank you so much for your feedback Vanessa! We are so pleased you had a great stay with us and we can't wait to see you again! Take care!
10/10 有夠讚
gregory
2024年1月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Power outage
The front desk associate was great as well as the manager and received an upgrade at no cost thanks again.the room was immaculate everything was extremely clean
gregory
於 2024 年 1 月住了 1 晚
Lisa B 於 2024年1月16日回覆
Hi Gregory,Thank you so much for taking the time to share your feedback. So glad to hear we are making our guest happy! Take care.
4/10 不太好
Shantilese
家庭旅遊
2024年1月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The 250 deposit I think that’s to high.
Shantilese
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月10日回覆
Thank you for your review of your stay with us. Our security deposit rate is 250, but is fully refundable. If you ever need anything for your stay to be more comfortable, please let us know. Take care.
10/10 有夠讚
Valeria,Oxanrd
2024年1月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property and room were very clean
Valeria
於 2024 年 1 月住了 1 晚
Lisa B 於 2024年1月8日回覆
Hi Valerie,Thanks for taking the time to review us. See you next time!
10/10 有夠讚
真實旅客
家庭旅遊
2024年1月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place to stay
When we arrived the toilet had been used and a used hand towel was on the sink. We wiped down the bathroom ourselves with bacterial wipes. Just very odd
真實旅客
於 2024 年 1 月住了 3 晚
Lisa B 於 2024年1月8日回覆
I am really sorry to hear about your bathroom condition upon arrival. That is very un-usual! I will be sure housekeeping is aware, so this does not repeat itself. Thank you for sharing your experience with us.
8/10 不錯哦
Ron
2024年1月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Hot tub could be a little warmer. Enough towels for the total duration of the stay. Very clean!
Ron
於 2024 年 1 月住了 2 晚
Davinse70 於 2024年1月8日回覆
Hello and thank you for taking the time to share your experience. Glad you liked our cleanliness. The jacuzzi does get temperamental during the colder days. Come see us again.
8/10 不錯哦
David
2024年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
David
於 2024 年 1 月住了 1 晚
Desiree 於 2024年1月10日回覆
Thank you so much for your review David. We appreciate your stay with us and your feedback and hope to welcome you back again in the future. Take care.
6/10 一般般
Mike
家庭旅遊
2024年1月4日
不喜歡:住宿環境和硬體
OK
It was just OK.
Mike
於 2024 年 1 月住了 1 晚
Davinse70 於 2024年1月8日回覆
Hi Mike,Thank you for your time and the review. Not sure what we could have done better, but we do hope we will get the chance to make it a great day for you.
10/10 有夠讚
sharron
團體旅遊
2024年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Professional, friendly and welcoming
sharron
於 2023 年 12 月住了 3 晚
Desiree 於 2024年1月4日回覆
Thank you Sharron! Come back and see us again!
10/10 有夠讚
Russell
2024年1月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Russell
於 2023 年 12 月住了 1 晚
Lisa B 於 2024年2月12日回覆
Hey Russel,Just wanted to thank you for staying and sharing your feedback. We love having you here!
10/10 有夠讚
Vicky
家庭旅遊
2024年1月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Our stay was amazing clean and the suites are big enough for 6 people, the staff is respectful and courteous as well as very helpful. We had a great time here I highly recommend it. Is about 20 minutes from the casino and there are many places to eat nearby. I really liked it.
Vicky
於 2023 年 12 月住了 1 晚
Desiree 於 2024年1月4日回覆
Thank you so much for your feedback! We love hearing about your stay with us and we are so pleased you enjoyed your time here. Come back and see us again soon!
10/10 有夠讚
Maricela,San Diego
情侶出遊, 團體旅遊
2024年1月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly and seemed to care that we enjoyed our stay.
Maricela
於 2023 年 12 月住了 1 晚
Desiree 於 2024年1月4日回覆
Thank you so much for your review. We appreciate your feedback and hope to welcome you back in the future. Take care!
6/10 一般般
真實旅客
2023年12月31日
不喜歡:住宿環境和硬體和客房舒適度
Hotel needs serious updating. USB ports on one side of bed did not work. Bathroom was nothing special. No table. Coffee maker was strange. TV out of date and no access to streaming. Stay at Soboba hotel if you can.
真實旅客
於 2023 年 12 月住了 1 晚
Lisa B. 於 2024年1月1日回覆
We appreciate you taking the time to share your experience. I apologize for the USB port not working. These other amenities will be available very soon. Happy New Year!
8/10 不錯哦
Steve
2023年12月30日
Steve
於 2023 年 12 月住了 1 晚
Lisa B. 於 2024年1月1日回覆
Thank you so much for staying and sharing your feedback. Happy New Year ahead!
8/10 不錯哦
Vasana
2023年12月29日
Vasana
於 2023 年 12 月住了 1 晚
Desiree 於 2023年12月30日回覆
Thank you so much for your review Vasana! We hope to welcome you back in the future. Take care and Happy Holidays!
6/10 一般般
Jesus,Casa Grande
情侶出遊
2023年12月26日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The lady at the front desk wasnt to be found for about 30 mins.
Jesus
於 2023 年 12 月住了 1 晚
Lisa Billieu Operations Manager 於 2023年12月26日回覆
Hello Jesus,We appreciate you taking the time to share your experience. I apologize for any delay in the front desk availability. She may have been helping another guest at the time. I hope everything else during your stay was great! Happy New year!
10/10 有夠讚
Raul
2023年12月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Es el mejor de Hemet, estuvimos muy felices en Hampton Inn, muy cerca de todas las tiendas.. gracias gracias… todo el personal muy amable y muy profesional!!! Invitada a volver!!! Gracias gracias!
Raul
於 2023 年 12 月住了 3 晚
Desiree 於 2023年12月25日回覆
Es el mejor de Hemet, estuvimos muy felices en Hampton Inn, muy cerca de todas las tiendas.. gracias gracias… todo el personal muy amable y muy profesional!!! Invitada a volver!!! Gracias gracias!
10/10 有夠讚
Linda Sue
2023年12月23日
Linda Sue
於 2023 年 12 月住了 7 晚
Lisa B 於 2024年1月16日回覆
Thanks Linda, we appreciate the time you took to review us. See you next time. Until then be kind to you!
10/10 有夠讚
linda
2023年12月16日
linda
於 2023 年 12 月住了 1 晚
Desiree 於 2023年12月16日回覆
Thank you so much for your kind review Linda! We are pleased you enjoyed your stay with us and hope to see you again soon!
10/10 有夠讚
Thomas
2023年12月12日
喜歡:整潔度和員工素質
The staff was very friendly.
Thomas
於 2023 年 12 月住了 3 晚
Lisa B. 於 2023年12月13日回覆
Hello Mr. Thomas,Just wanted to say thank you for the nice review! Looking forward to seeing you in the future. Have a nice day!
8/10 不錯哦
Nereida
2023年12月8日
喜歡:整潔度、員工素質和住宿環境和硬體
As expected
Nereida
Lisa B 於 2024年2月23日回覆
Thank you for staying. Come see us again soon.
8/10 不錯哦
JOE
家庭旅遊
2023年12月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Good experience, will use them again
JOE
於 2023 年 12 月住了 1 晚
Desiree 於 2023年12月6日回覆
Thank you so much for the kind words Joe! We are so pleased to hear you enjoyed your stay with us. We hope to welcome you back again. Take care.
10/10 有夠讚
Rene,El Paso
2023年12月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel !
Rene
於 2023 年 11 月住了 1 晚
Desiree 於 2023年12月5日回覆
Thank you for the great review, Rene! We appreciate your kind feedback and hope to see you again.
10/10 有夠讚
Stacy
情侶出遊, 商務旅客
2023年12月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff are great
Stacy
於 2023 年 12 月住了 2 晚
Desiree 於 2023年12月5日回覆
Thank you so much for your feedback Stacy! We appreciate your business and thank you again for staying with us.
10/10 有夠讚
Bruce
2023年12月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice hotel, friendly staff, good breakfast
Hotel was nice, staff was very friendly, they provide a nice breakfast, easy check-in
Bruce
於 2023 年 11 月住了 1 晚
Desiree 於 2023年12月5日回覆
Thank you so much for your kind review, Bruce! We are so pleased you enjoyed your stay and our daily breakfast. We hope to see you again. Take care.
10/10 有夠讚
DeAndre
2023年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, probably will return.
DeAndre
於 2023 年 11 月住了 2 晚
Desiree 於 2023年11月30日回覆
Thank you for your awesome review! We are so happy you enjoyed your time with us and we look forward to seeing you again in the future. Tare care!