The hotel is nice, clean and staying city center. Staffs are really friendly and nice. My friend forgot a wallet and the hotel manager brang it for us even we were far away from the hotel. Love this place and the service here, will be back when we come to Hanoi. Highly recommend.
Li Xuan
於 2024 年 7 月住了 2 晚
10/10 有夠讚
Stephen
情侶出遊
2024年6月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was absolutely wonderful, definitely felt very well treated. The location is great and the rooms are spacious and comfortable.
Stephen
8/10 不錯哦
Stephen
2024年6月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very glad breakfast was provided at the hotel. I loved the location, it was in old Quarter surrounded by many restaurants and shops.
Stephen
8/10 不錯哦
CHUN HAN
商務旅客
2024年5月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
wonderful front desk
front desk 劉紅草 is fantastic, with sweet smile. she show me great hospitality. she provide very useful information.
CHUN HAN
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Wai Lung
2024年3月29日
Wai Lung
於 2024 年 3 月住了 1 晚
6/10 一般般
Li
商務旅客
2024年3月3日
Li
於 2024 年 2 月住了 2 晚
10/10 有夠讚
真實旅客
團體旅遊
2024年2月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay was exceptional from start to finish. Staff has been extremely friendly and welcoming. The lovely lady at reception made our stay especially great! She gave us lots of tips for local foods and activities and helped us book tours to Ha Long Bay and Sapa. The room has been absolutely wonderful and clean! The location is perfect to explore the city by foot as lots and lots of attractions are nearby. We definitely recommend staying in this lovely hotel!
真實旅客
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Jayden
團體旅遊
2024年1月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay at Royal Palace Hotel
Hotel and staff were just amazing, Location was central and convenient. Thank all staff making our stay an amazing!
Jayden
於 2023 年 9 月住了 1 晚
10/10 有夠讚
真實旅客
團體旅遊
2024年1月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Exceeded all expectations of customer service.
Besides the cozy rooms, solid breakfast, and amazing location, this hotel has unbelievable service. The entire staff(Max) made us feel comfortable during our stay. They were all extremely professional and friendly at the same time. We got great advice about day trips and tours around Hanoi. If the tours they offer don’t match your style let them know! We aren’t big fans of tours so they suggested hiring a private driver for the day (it ended up being cheaper than tours!
真實旅客
於 2023 年 9 月住了 2 晚
10/10 有夠讚
真實旅客
團體旅遊
2023年12月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很好的酒店.很棒的员工.
真實旅客
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Eddy
家庭旅遊
2023年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was excellent. Highly recommend
The facilities and staff was very nice. We stay 2 nights feel like we are at home. The location is good, near Guom Lake. Definitely recommend for everyone
Eddy
於 2023 年 9 月住了 6 晚
10/10 有夠讚
SHENG CHIH
2023年10月27日
SHENG CHIH
於 2023 年 10 月住了 2 晚
10/10 有夠讚
Hsiao Tsun
2023年10月25日
Hsiao Tsun
於 2023 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
2023年9月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is good, near lot of restaurants. Rooms are very clean. Breakfast selections are good. Staffs are friendly. Overall it was very comfortable stay.
真實旅客
於 2023 年 6 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客
2023年4月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 3 月住了 5 晚
10/10 有夠讚
INGO,Brooksville
團體旅遊
2024年10月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Down town old town
Massage
Stores
All walkable
INGO
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Sanford
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service from staff and good location in the old quarter
My complaint is the water in the shower was always lukewarm
Sanford
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Lauren
情侶出遊
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect service, very good location / central but rooms are very quiet, professional tour service, fresh breakfast, rooms are clean and well equipped with nice bathroom, smart television, staff is very friendly and helps planning your trip
Lauren
10/10 有夠讚
Melanie
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good location, comfortable bed and attentive staff
Melanie
10/10 有夠讚
Melanie,Salt Spring Island
家庭旅遊
2024年10月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We wanted a hotel in the Old Quarter to really get a feel for the city and this hotel delivered. Angela and all the front end staff were extremely helpful with all of our questions. The only downside was not reading closely enough that there were stairs between the lift and the floor you were on
Melanie
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Marife
情侶出遊
2024年10月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Special thanks to hotel Manager Ms.Jenny who provided great guidance for our first trip in Hanoi. He recommended many places of interest and great local delicacies. Truly enjoyable experience. Not the least to mention, the hotel provides good comfort with accessibility at really affordable pricing. Looking for a place to stay in Hanoi? Consider your stay at Hanoi Royal palace Hotel. Thanks
Marife
於 2024 年 10 月住了 3 晚
10/10 有夠讚
ROBERT
親子旅遊
2024年10月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The royal palace hotel is in a quieter area where you can hear yourself think and surrounded by amazing restaurants and cafes. The rooms are spacious and clean with comfortable beds. We were lucky enough to have the deluxe family room which has a huge balcony overlooking the city.
Jim is an exceptional manager. Always friendly and helpful. Organised our tours and transfers and we were never disappointed.
ROBERT
10/10 有夠讚
tony
情侶出遊
2024年10月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We used the Royal Palace Hotel as our basis for trips to other spots like Hoi An and Ha Long Bay. So it was a little like coming home after a couple of days. The staff is very friendly an they'll help you when ever you may need help. They also gave us very valuable recommendations for our stay in Hanoi and our trips. Although it's in the middle of Hanoi, this hotel is very quite so it's perfectly located to have a relaxing place after exiting experiences in Hanoi.
tony
10/10 有夠讚
Annabelle
情侶出遊
2024年10月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful time in Hanoi,our stay in Royal Palace Hotel was excellent!The staff was courteous and always ready to provide information about the
interesting sites in Hanoi. Jimmy was the best manager in Royal Palace Hotel