Dear Guest, thank you for taking time to share your comments with us. We are appreciated to hear that you spent a great time at the hotel. And so delighted to know that hotel’s friendly service and convenient location made your visit enjoyable. We all look forward to having another opportunity to welcome you in the not too distant future. Frankson Lee General Manager

Dear guest, thank you for taking the time to share your experience with us after your most recent stay at InterContinental Hangzhou. We are glad to hear that you had a wonderful stay experience at our hotel. Our hotel provided comfortable and friendly accommodations in the beautiful area made your trip memorable. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to our hotel in the near future. Frankson Lee General Manager

尊敬的客人，感谢您近期选择下榻杭州洲际酒店。很高兴得知您在酒店享受到了愉快的入住体验。酒店坐落于繁华的钱江新城，优越的地理位置，绝佳的江景视野与热忱周到的洲际待客之道，让你尽享美妙的洲际人生。期待与您的再次相遇。

Dear guest, thank you for taking the time to post a review. Our hotel’s unique design and magnificent golden globe architecture makes itself to be one of the city’s famous landmarks and unmissable scenery. You could enjoy the splendid river view from the ceiling to floor window in the guest room. At night, you could also witness the light show and musical fountain. Thank you once again, and we hope to be able to welcome you back to InterContinental Hangzhou. InterContinental Hangzhou

Dear guest, thank you for taking time to share your comments with us. We are sorry for the inconvenience caused because that the city metro are under the construction. In the future, it will provide easy access to every corner in Hangzhou. Thank you again and we all hope that you would give us another chance to make your experience as best as it can be

尊敬的客人，感谢您近期选择入住杭州洲际酒店。很高兴得知酒店的环境得到了您的认可。酒店坐落于繁华的钱江新城中央商务区，闹中取静，毗邻杭州大剧院、市民中心与城市阳台。您可以在这里晨练夜跑，欣赏到浩渺的钱塘江色，还能有机会在夜晚观赏到独一无二的灯光秀与音乐喷泉交相辉映。期待与您的再次相遇。杭州洲际酒店

尊敬的客人，感謝您近期選擇下榻杭州洲際酒店。很高興得知酒店的設施得到了您的認可。酒店坐落於著名的錢塘江畔，臨近地鐵4號線，交通十分便利。酒店客房大氣時尚，設有明亮的觀景落地窗，可飽覽一江潮水和城市美景，夜晚更能欣賞絢麗的音樂噴泉與燈光秀。關於您提到的意見，我們已與酒店管理層分享，對於您此次錯過燈光秀我們深表歉意，前臺也會將您的喜好及時記錄，在您下次入住時，我們將會為您妥善安排。再次感謝您的回饋意見。期待您的再次光臨。杭州洲際酒店

尊敬的Xin, 感谢您近期选择下榻杭州洲际酒店。很高兴得知酒店的位置得到了您的认可。酒店坐落于钱塘江畔的钱江新城，背靠城市阳台与市民公园，这里不仅是观看一线江景与城市风光的好去处，您还能在夜晚欣赏到独一无二的灯光秀表演与音乐喷泉。酒店紧邻地铁4号线市民中心站，可直达西湖景区、火车站及各大商业街区。我们诚挚欢迎您的再次光临。 杭州洲际酒店

感謝您近期選擇下榻杭州洲際酒店。很高興得知您在酒店享受到了愉快的入住體驗。酒店外觀呈金色球形，如同一輪圓日，內庭中空，從5樓大堂可仰望85米高的穹頂。客房設有巨幅落地窗，可飽覽錢塘盛景與城市天際線。為客人提供貼心且個性化的服務體驗是我們一貫踐行的洲際待客之道，我們也會將您的贊許轉達給我們的同事。我們誠摯期待有機會能再次為您服務。

感謝您近期選擇下榻杭州洲際酒店。對於酒店部分服務細節給您帶來的不便表示誠摯歉意。我們已與酒店管理層分享您的意見，酒店將加強客房衛生的監督檢測，確保為客人提供乾淨舒適的入住環境。餐飲部也根據客人的需求去不斷調整早餐的菜式品種。酒店坐落于錢江新城，臨近錢塘江畔，可飽覽一線錢塘江色。為客人帶來熱情周到的服務是我們一貫踐行的洲際待客之道。誠摯期待您的再次光臨。

感谢您近期对酒店做出的坦诚评价，关于您在酒店所经历的不愉快我们深表歉意。您的意见我们已与就管理层分享，由于网上信息限制，我们无法与您联络，若您方便，能否联系酒店，以便我们了解详情，给您一个满意的答复。我们诚挚期待有机会向您展示真正的洲际待客之道。

感谢您对酒店的坦诚评价。很抱歉此次入住未能达到您的期望值。您的意见已与酒店管理层分享，酒店也将对酒店设施进行检查和维护，确保入住环境的舒适。酒店以其独特的金球造型成为城市新的地标，85米高的玻璃穹顶，使酒店内部恢宏大气。384间客房沿着球体弧线而建，每间客房面积均在65-420平方米，落地玻璃窗外是钱塘江景或城市繁华。酒店的五间餐厅提供宾客缤纷的美食体验。您可以通过洲际酒店集团的官网预订客房，获得更多优惠和福利。我们诚挚期待您的再次光临，以便我们提供更好的服务。

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

尊敬的客人： 感谢您的回复。谢谢您对于杭州洲际酒店的喜爱。 诚挚邀请您再次光临，更多美好与您分享。 Yoyo Ge Distribution Manager