露台/庭院

漢密爾頓萬怡飯店的評分

3 out of 5
漢密爾頓萬怡飯店
1 Riverfront Plaza, Hamilton, OH

評論

8.8

有夠讚

10 分,有夠讚;630 則評論中有 339 則" "
8 分,不錯哦;630 則評論中有 217 則" "
6 分,一般般;630 則評論中有 45 則" "
4 分,不太好;630 則評論中有 18 則" "
2 分,很糟糕;630 則評論中有 11 則" "

9.2/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Mike

情侶出遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Plenty of parking Check out clerk was unsure of himself. Disappointed in no lobbie coffee or complimentary breakfast
於 2024 年 4 月住了 3 晚
Shanna 於 2024年4月28日回覆
Dear Mike. Thank you for taking the time to share your thoughts regarding your stay. Hope to welcome you back.

10/10 有夠讚

Randy

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful hotel in the heart of downtown.
於 2024 年 4 月住了 1 晚
Matthew N 於 2024年4月25日回覆
Randy,Thank you for your kind review. We are glad you enjoyed your stay.

10/10 有夠讚

Crystal

Very clean
於 2024 年 4 月住了 1 晚
Matthew N., GM 於 2024年4月9日回覆
Crystal,Thank you for your feedback. I will pass along your comments to the housekeeping team! Safe Travels!

10/10 有夠讚

Ruddy

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Front desk service is great. So professional.
於 2024 年 4 月住了 1 晚
Matthew N., GM 於 2024年4月9日回覆
Ruddy,Thank you for your feedback. We are glad you enjoyed your stay and I will pass along your comments to the team!

10/10 有夠讚

Anthony

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I went back to my hometown to stay, and this is the best place to stay so much to do in the surrounding area
於 2024 年 3 月住了 1 晚
Matthew N 於 2024年4月25日回覆
Anthony,Glad you were able to come back and visit. We are glad that you enjoyed your stay and we look forward to seeing you again the next time you are in town. Safe Travels.

8/10 不錯哦

Sara

於 2024 年 3 月住了 2 晚
Matthew N 於 2024年4月25日回覆
Sara,Thank you for taking the time to review our hotel. Safe Travels.

10/10 有夠讚

Kevin

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Matthew N 於 2024年4月25日回覆
Kevin,Thank you for taking the time to review our hotel. Safe Travels.

8/10 不錯哦

Jacquelyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Matthew N 於 2024年4月25日回覆
Jacquelyn,Thank you for taking the time to review our hotel. Safe Travels.

10/10 有夠讚

Tina

喜歡:整潔度、員工素質和設施服務
I loved everything but the pool area it was cold out the pool was heated but there was air running which made it cold.
於 2024 年 3 月住了 1 晚
Matthew N 於 2024年4月25日回覆
Tina,Thank you for taking the time to share your thoughts regarding your stay. We will work to dial in the pool temperature for your next stay! Safe Travels!

10/10 有夠讚

Julie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel review
This was a very nice and clean hotel with great service and a great breakfast. But the sheets on the bed were so rough it was like sleeping with sandpaper. Horrible!!
於 2024 年 1 月住了 1 晚
GM 於 2024年1月23日回覆
Dear Michael, We're glad to hear from you and appreciate your review. I’m delighted you enjoyed our spotless hotel, excellent service, and delicious breakfast options. My apologies that you didn't enjoy your bedding; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. We were happy to host you and hope to do so again soon. Best, Matthew Nash, GM

10/10 有夠讚

ANICA,INDIANAPOLIS

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Fausto

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 11 晚
GM 於 2024年1月10日回覆
Dear Fausto, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Matthew Nash, GM

10/10 有夠讚

Kelly

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
GM 於 2024年1月10日回覆
Dear Kelly, Thank you for your time in sharing your kind review, and please visit us again. Best, Matthew Nash, GM

10/10 有夠讚

visa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Douglas

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

visa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年11月30日回覆
Dear visa, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Matthew Nash General Manager

10/10 有夠讚

Jessica

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were amazing and the area was great;) several things to do in close proximity to the hotel. Would definitely stay again!
於 2023 年 11 月住了 2 晚
GM 於 2023年11月12日回覆
Dear Jessica,It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers feedback. We hope to host you again soon.Best,Matthew NashGeneral Manager

8/10 不錯哦

Krista

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Jeffrey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a good time and slept well.
於 2023 年 10 月住了 1 晚
GM 於 2023年11月3日回覆
Dear Jeffrey,We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know.Best,Matthew NashGeneral Manager

6/10 一般般

Ellen

情侶出遊
Property in great location but facility needs updated Poor lighting in rooms, towels stained, tile worn and chipped, bathtub stained, view of river was really view of roof
於 2023 年 10 月住了 2 晚
GM 於 2023年10月29日回覆
Dear Ellen,While I am pleased to hear that you found our location to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations and I regret that we fell short. Thank you for taking the time to share this review and for being our valued guest. We hope you will give us another chance in the future as I know we are better than what you experienced.Sincerely,Matthew NashGeneral Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Marriott, my home away from home
I always stay at the Courtyard Hamilton Ohio and It’s always been wonderful! I have zero complaints. The staff goes out of their way to accommodate and they are friendly, professional and eager to help. The Marriott is our home away from home.
於 2023 年 10 月住了 12 晚
GM 於 2023年10月28日回覆
Dear Anonymous,Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we are thrilled to be your home away from home.Best,Matthew NashGeneral Manager

10/10 有夠讚

Stacie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

2/10 很糟糕

William

於 2023 年 10 月住了 1 晚
GM 於 2023年11月12日回覆
Dear William,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,Matthew NashGeneral Manager

10/10 有夠讚

Kelly

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and restaurant food was amazing
於 2023 年 10 月住了 2 晚
GM 於 2023年10月15日回覆
Dear Kelly,Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our friendly staff and amazing restaurant offerings were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best,Matthew NashGeneral Manager

10/10 有夠讚

Kim

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Brad

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Conveniently located. Good amenities.
GM 於 2023年10月3日回覆
Dear Brad, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Matthew Nash General Manager

10/10 有夠讚

Brad

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Mark

於 2023 年 9 月住了 1 晚
GM 於 2023年9月27日回覆
Dear Mark, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Matthew Nash General Manager

10/10 有夠讚

Paul

於 2023 年 9 月住了 1 晚
GM 於 2023年9月27日回覆
Dear Paul, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Matthew Nash General Manager

10/10 有夠讚

Jesse

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Peaceful and easy access to local dinning.
於 2023 年 8 月住了 2 晚
GM 於 2023年8月23日回覆
Dear Jesse, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was peaceful. Thank you for taking the time to share your wonderful experience. We welcome the feedback and look forward to hosting you again. Best, Matthew Nash General Manager

10/10 有夠讚

Russell

喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful location to discover historic Hamilton!
於 2023 年 7 月住了 1 晚
GM 於 2023年7月27日回覆
Dear Russell,Thank you for taking the time to write a review. I’m pleased to learn that your stay and our location were enjoyable. We appreciate your compliments and humbly request a return visit. Best,Matthew NashGeneral Manager

10/10 有夠讚

Renee

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Cynthia

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Music, restaurants and shops
於 2023 年 6 月住了 7 晚
GM 於 2023年6月23日回覆
Dear Cynthia, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our beautiful and vibrant location. We look forward to seeing you again upon your return to the area. Best, Matthew Nash General Manager

10/10 有夠讚

James,Columbus

於 2023 年 6 月住了 1 晚

6/10 一般般

Andrew

喜歡:客房舒適度
不喜歡:員工素質
The room was fine, but there was no where to eat in the hotel the snack shop was empty. The pool was not well maintained.
於 2023 年 5 月住了 2 晚
GM 於 2023年5月28日回覆
Dear Andrew,Thank you for staying with us and sharing your experience. I am sorry to see that your stay was only average as our goal is to exceed our guests’ expectations. Your review, which highlights our successes and areas for improvement, is welcomed as they foster change for the better. Thank you for taking the time to share your review and being our valued guest. We hope to WOW you on a return trip to our area. Sincerely,Matthew NashGeneral Manager

8/10 不錯哦

Cathy

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Located next to river… park like atmosphere!
於 2023 年 5 月住了 1 晚
GM 於 2023年5月27日回覆
Dear Cathy, Sincere thanks for taking the time to share your review. It's encouraging to know that your stay was pleasant thanks to our exceptional location and atmosphere. Our goal is to provide comfort and friendly service to all our guests away from home; your feedback allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best, Matthew Nash General Manager

10/10 有夠讚

Jane

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was a great place to spend 3 days. Staff was very accommodating and room was quite nice.
於 2023 年 5 月住了 3 晚
GM 於 2023年5月19日回覆
Dear Jane, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Matthew Nash General Manager

10/10 有夠讚

Allen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Sarah

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Clean, friendly, fine.
I was out and about so much, I didn't get the opportunity to check out the fitness center, but the staff were friendly and the room was clean. I wish I had a few extra cups in the room for coffee, and the bed was a little firmer than I like, but otherwise it was a nice trip. Thanks for the early check in too!
於 2023 年 5 月住了 2 晚
GM 於 2023年5月12日回覆
Dear Sarah, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Reflections like yours, which highlight strengths and areas for improvement, allow us to serve our guests better. Please visit us again the next time you travel to the area. Best, Matthew Nash General Manager

10/10 有夠讚

CEDRIC

商務旅客
Clean nice place nice staff. The gentleman up front was very cool. The lady at bar was very nice and had good food!
於 2023 年 5 月住了 2 晚
GM 於 2023年5月4日回覆
Dear CEDRIC, It is wonderful to hear you had an enjoyable stay at our Courtyard by Marriott. Our clean accommodations and professional staff are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon. Best, Matthew Nash General Manager

6/10 一般般

Louise

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
No a.m. coffee
於 2023 年 4 月住了 1 晚
GM 於 2023年5月2日回覆
Dear Louise, We appreciate your feedback and apologize for your disappointment with the coffee service. The Courtyard brand standard has moved to offering a variety of delectable Starbucks coffee selections at our Bistro, while still offering the convenience of brewing a notable individual cup of coffee in all guest rooms. We sincerely thank you for your feedback and hope you’ll have an opportunity to visit us again soon. Sincerely, Matthew Nash General Manager

10/10 有夠讚

Christina

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jokester
Great stay.. perfect location to attend the Midwest Ceramics Show! To the person that put the stickers on the inside of the lamp… thanks for almost giving me a heart attack 😆
Bug stickers
於 2023 年 4 月住了 1 晚
GM 於 2023年4月23日回覆
Dear Christina,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Matthew NashGeneral Manager

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Hamilton is a quaint town. Only a 20 minute drive to Miami University. Complimentary coffee in lobby is great idea and should be for $300 a night. A little expensive.
於 2023 年 4 月住了 1 晚
GM 於 2023年4月17日回覆
Dear Thomas, We love making our guests feel welcome and helping them enjoy their time in Hamilton. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, Matthew Nash General Manager

10/10 有夠讚

Shannon

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
This was the best hotel stay we have had in a very long time. The beds were comfortable the room was clean the service was friendly And above all the quality For the price was superior. The night before I stayed in a hotel room that was twice the cost.. And it did not compare to this one... My expectations were exceeded in a good way.
於 2023 年 3 月住了 1 晚
GM 於 2023年3月27日回覆
Dear Shannon, Thank you for sharing this frame-worthy review. I feel our accommodations are the finest in Hamilton and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We look forward to serving you in the future. Best, Matthew Nash General Manager

4/10 不太好

Tracy

商務旅客
不喜歡:員工素質和設施服務
No free coffee in the morning? Restaurant closed in the evening? Sad
於 2023 年 3 月住了 1 晚
GM 於 2023年3月8日回覆
Dear Tracy,I am sorry that we let you down and that you didn't enjoy your stay. We always want to leave our guests with a good impression of our hotel. I apologize for our shortcomings and hope we can redeem ourselves to you on a future visit.Sincerely,Matthew NashGeneral Manager

10/10 有夠讚

BRITTANY

喜歡:整潔度、員工素質和住宿環境和硬體
I love the hotel but I do believe more soaps should be available due to hypoallergenic and don't see where the hotel recycles and collerates with proper waste disposal for the trash people..... Not sure of the service they use..... But they are nice friendly and food amendmenties are delicious..... One of my favorite hotels
於 2023 年 2 月住了 2 晚
GM 於 2023年2月27日回覆
Dear BRITTANY, It is always a pleasure to see that our guests enjoyed their overall stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and look forward to welcoming you back soon. Best, Matthew Nash General Manager

10/10 有夠讚

Matt

於 2023 年 2 月住了 1 晚

10/10 有夠讚

joseph

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
I have never had a bad stay here and I come every 3 to 4 weeks
於 2023 年 2 月住了 3 晚
GM 於 2023年2月19日回覆
Dear Joseph,Thank you for being a loyal customer and for sharing this excellent review. We look forward to your next visit.Best,Matthew NashGeneral Manager

10/10 有夠讚

John

於 2023 年 2 月住了 1 晚
GM 於 2023年2月9日回覆
Dear John, What a fantastic rating! Thank you for choosing our Courtyard and sharing this kind review. We hope to see you again soon. Best, Matthew Nash General Manager