Thank you for choosing to stay with us on your recent visit to Hakone.Please allow us to write back in English. We appreciate your perfect rating to us.It is wonderful to find out that you have been satisfied with the room you stayed in.In addition, we are glad to hear that you enjoyed the breakfast.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature at our garden in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We will continue to try our best to provide our guests with pleasant stay. The view is one of the featured points of Ten-Yu and you can see the different great scenery in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Please allow us to write back in English.We appreciate your perfect rating to us.We are very pleased to hear that you had a great ONSEN experience during your stay.In addition, we are happy to hear that you liked the breakfast, especially the crab and the Oden.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.Thank you for choosing to stay with us and sincerely hope we will have the opportunity to welcome you back in the near future.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We will continue to try our best to provide our guests with pleasant stay. The view is one of the featured points of Ten-Yu and you can see the different great scenery in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We are also glad to hear that you liked the onsen.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu.Please allow us to write back in English.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We are also glad to hear that you liked the private bath on the balcony and you enjoyed the dinner and breakfast.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We are also glad to hear that you liked the dinner and breakfast and that you enjoyed the public baths.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We will continue to try our best to provide our guests with pleasant stay. The view is one of the featured points of Ten-Yu and you can see the different great scenery in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu for the second visit.Please allow us to write back in English.We appreciate your perfect rating to us.We are highly pleased that you enjoyed the dinner and the breakfast.We are also glad to hear that you were satisfied with the cleanliness of the hot springs and the service of our staff.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.Please allow us to write back in English.We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.In addition, we are highly pleased that you liked the indoor bath and the large public bath and that you were satisfied with the breakfast buffet and dinner.The scenery always changes and you can see the different beautiful nature in every season.We sincerely appreciate your recommendation and we do look forward to welcoming you back to our hotel in the near future.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We will continue to try our best to provide our guests with pleasant stay. The view is one of the featured points of Ten-Yu and you can see the different great scenery in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are highly pleased that you were satisfied with your stay.We will continue to try our best to provide our guests with pleasant stay. The view is one of the featured points of Ten-Yu and you can see the different great scenery in every season.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We are also pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your review on your stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We will continue to try our best to provide our guests with pleasant stay. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu again.We appreciate your perfect rating to us.We are happy that you have only positive impressions on Hakone Kowakien TEN-YU. We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.We hope your visit this time has been memorable and you would like to come back again in the near future. Again, thank you for your continued patronage.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone.Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We appreciate your review on your stay. We are very happy to hear that you enjoyed the breakfast, and that you were satisfied with the service provided by our staff.For Chef introduction of Teppanyaki, we apologize for any inconvenience caused to you.We have already corrected the QR code. Thank you very much for your valuable feedback.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your review on your stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We will continue to try our best to provide our guests with pleasant stay. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are extremely happy to hear that you were satisfied with your stay and that we were able to meet both your expectations and needs throughout your stay.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone.We appreciate your perfect rating to us.We are extremely happy to hear that you were satisfied with your stay and that we were able to meet both your expectations and needs throughout your stay.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We hope this Hakone trip becomes unforgettable and exceptional memory for you.We will continue to try our best to provide our guests with pleasant stay. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you very much for your stay at Ten-Yu on your birthday and happy anniversary.We appreciate your perfect rating to us.We hope this Hakone trip becomes unforgettable and exceptional memory for you. We will continue to try our best to provide our guests with pleasant stay. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. Please allow us to write back in English.We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.In addition, we are very happy to hear that you were satisfied with the Teppanyaki dinner and that you liked the relaxing view and SPA.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate you taking time out to review us. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you so much for having stayed at Hakone Kowakien TEN-YU.We appreciate your perfect rating to us.We will continue to try our best to provide our guests with pleasant stay. The scenery always changes and you can see the different beautiful nature in every season.We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu and high rating to our hotel. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you so much for having stayed at Hakone Kowakien TEN-YU.We appreciate your review on your stay. We apologize for the inconvenience caused by the noise from other rooms at night. We will make every effort to prevent recurrence of such incidents in the future.We hope to have another opportunity to welcome you again at TEN-YU and to exceed your expectations.Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Please allow us to write back in English.We appreciate your review on your stay. We are so pleased to hear that you liked the breakfast buffet. We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Please allow us to write back in English.Thank you so much for taking the time to write to us. However, we apologize that we fell short of your expectations about in-room dining. Regarding the matter you pointed out to us, we will discuss with the manager of the department in charge and make efforts to improve with this matter. We hope to have another opportunity to welcome you again at TEN-YU and to exceed your expectations.Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Please allow us to write back in English.We appreciate your perfect rating to us.We are so pleased to hear that you were satisfied with our staff service. We are very proud that our staff has made you a comfortable stay.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Please allow us to write back in English.We appreciate your perfect rating to us.It gives us a great pleasure to hear that you had a comfortable stay with us.We are so pleased to hear that you liked the breakfast buffet and you enjoyed the open-air bath. We are very proud that our staff has made you a comfortable stay.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

It was truly our pleasure to welcome you to Hakone Kowakien Ten-Yu. Please allow us to write back in English.We appreciate your review on your stay. We are so glad to hear that you liked the beautiful view from open-air bath.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone. We are happy that you have only positive impressions on Hakone Kowakien TEN-YU. We hope Hakone left you unforgettable memories. We are looking forward to see you again. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your review on your stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu.Please allow us to write back in English.Thank you for taking your time to leave your comment.We are so pleased to read your comment that you liked the accommodation environment and you enjoyed onsen facilities. And our staff would like to thank you for your wonderful comments.However, we apologize that we fell short of your expectations about the dinner. Regarding the matter you pointed out to us, we will discuss with the manager of the restaurant and make efforts to improve with this matter. We aim to have everyone enjoys all aspects of their stay, and are always looking for ways to improve the guest experience.We hope to have another opportunity to welcome you again at TEN-YU and to exceed your expectations.Hakone Kowakien TEN-YU

Thank you very much for staying at Hakone Kowakien Ten-Yu for the second visit.Thank you for taking your time to leave your comment.However, we apologize that we fell short of your expectations about the dinner. Regarding the matter you pointed out to us, we will discuss with the manager of the restaurant and make efforts to improve with this matter. We aim to have everyone enjoys all aspects of their stay, and are always looking for ways to improve the guest experience.We hope to have another opportunity to welcome you again at TEN-YU and to exceed your expectations.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating to us.We are happy that you have only positive impressions on Hakone Kowakien TEN-YU. We will continue to try our best to provide our guests with pleasant stay. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment.Hakone Kowakien TEN-YU

Thank you for choosing to stay with us on your recent visit to Hakone. Please allow us to write back in English.We appreciate your perfect rating to us.We are delighted to learn that you thoroughly enjoyed your stay with us.We are also glad to hear that you liked the open-arir bath.We will continue to try our best to provide our guests with pleasant stay. We hope your visit this time has been memorable and you would like to come back again in the near future. Hakone Kowakien TEN-YU