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珍珠河流飯店的評分

4 out of 5
珍珠河流飯店
Km 8 Pham Van Dong Street, Duong Kinh District, Hai Phong

評論

8.0

非常好

10 分，有夠讚；21 則評論中有 6 則" "
8 分，不錯哦；21 則評論中有 11 則" "
6 分，一般般；21 則評論中有 2 則" "
4 分，不太好；21 則評論中有 2 則" "
2 分，很糟糕；21 則評論中有 0 則" "

8.2/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Kam Ho

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 1 晚
Hannah Hoang, Reservation Manager 於 2022年5月17日回覆
Dear Mr. Kam Ho, Greetings from the Pearl River hotel. Thank you so much for taking the time to leave an excellent rating. We look forward to seeing you again soon. Best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
價格合理的酒店
酒店外觀可以，但房間比較舊款設計，酒店內設備尚可，附賭場，餐廳及按摩。
於 2018 年 6 月住了 1 晚
Ms. Annie 於 2018年6月20日回覆
Dear our guest, I am Annie - reservation officer at Pearl River Hotel. Thank you so much for your feedback. All your comment is our plesure. We will base on this and improve our hotel service. One again, thank you so much because chosen our hotel at that time. We wish we have more chance to welcome you in the future. Have a nice day! Best regards! Ms. Annie.

10/10 有夠讚

CHING-CHUAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
大廳櫃臺貼心服務房間乾淨

8/10 不錯哦

Wei Peng

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel with good service
It is a luxury hotel with great service, but the location of the hotel makes it difficult to go to other places by walk, simply because crossing the street for non-Vietnamese is too challenging!!
於 2019 年 12 月住了 1 晚
Hannah Hoang 於 2019年12月26日回覆
Dear Mr. Wei, Thank you for kind support given to the Pearl River hotel! We really appreciate you taking the time out to share your experience with us. We look forward to being in service to you again in the future. Thank you and best regards,

8/10 不錯哦

QLS，Southern USA

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I typically stick to 1 brand of hotel but I didn't have the option in Hai Phong. I was pleasantly surprised at the quality of the hotel, the good food in the restaurant and the very nice staff.
於 2019 年 8 月住了 3 晚
Hannah Hoang, Reservation manager 於 2019年9月5日回覆
Dear valued guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the near future. Thank you and best regards,

8/10 不錯哦

BYUNGJIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
Hannah Hoang, Reservation Manager 於 2019年8月19日回覆
Dear Mr. Choi, Thank you for your kind support given to the Pearl River hotel. We truly appreciate your valuable review and look forward to receiving you here in the next trip. We wish you all the best! Thank you and best regards,

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was the best. Kind and graceful Coffee was very good
於 2019 年 7 月住了 1 晚
Hannah Hoang - Reservation Manager 於 2019年7月8日回覆
Dear Valued guest, Warmest greetings from the Pearl River hotel! Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We look forward to receiving you here in a near future. Thank you and best regards, Hannah Hoang, Reservation Manager Pearl River Hotel

8/10 不錯哦

Hyeong Taek

喜歡：員工素質和客房舒適度
於 2019 年 1 月住了 2 晚
Hannah_ Reservation Manager 於 2019年1月22日回覆
Dear Mr. Lim Hyeong Taek, Greetings from the Pearl River hotel! Thank you for choosing us as your second home in Hai Phong. We are much appreciate your good review given to us. We look forward to being in service to you next times when you come back Hai Phong. We wish you all the best! Thank you and best regards,

8/10 不錯哦

sungmin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
위생상태는 좋았습니다..다만 주변에 걸어서 이용할 편의시설이 없다는게 약간의 흠입니다
於 2018 年 9 月住了 2 晚
Hoang Huyen - Reservation Manager 於 2018年10月3日回覆
Dear Mr. Sungmin, Thank you for your review and choosing our hotel. We are sorry to heard that it was not convenient to you to get any attraction destination by walk, we hope our hotel's transportation service wil be useful to you in the next stay because its just several minutes to get the city's attracttions and the Cat Bi airport by car. We look forward to being in service to you in a nearest time.

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in Hai Phong
Another great stay at the Pearl River Hotel. Convenient location and just a few minutes from the airport. Good breakfast buffet. Large room. Comfortable bed. Room service. Great Wifi. Everything you need on a business trip. Will definitely be staying here again.
於 2018 年 8 月住了 2 晚
Hoang Huyen 於 2018年10月3日回覆
Dear Mr. Christopher, Thank you for giving us a perfect rating and for recommending out hotel to other travellers. We are so glad to hear that you enjoed your stay with us and we look forward to being in service to you in a very near future.

8/10 不錯哦

Jeongwon

喜歡：整潔度、住宿環境和硬體和客房舒適度
펄리버 두번째 투숙
청소 상태는 좋습니다. 조식은 보통 수준이고 직원들 친절합니다. 수영장은 있지만 수질이 좀 아쉬운 수준이고 예상외로 마사지는 훌륭합니다.
於 2018 年 7 月住了 6 晚
Annie 於 2018年8月1日回覆
Dear Sir, Greetings from Pearl River Hotel, I am Annie - Reservation Officer at Pearl River Hotel. Your reviews is our pleasure! We will always try our best to give our customers the best service. Hope we will have the opportunity to welcome you next time. Thanks for your support! Thank you and Best regards, Annie - Reservation Officer

8/10 不錯哦

Greg

喜歡：員工素質
Happy but needs attention.
The rooms need to be upgraded we have stayed there for the last 8 years. And the carpet needs to be replaced. And with other hotels of that caliber the beds are pretty hard. But the breakfast is really good hotel staff is always friendly and curtious it’s one of the nicer hotels in Hai Phong. Just needs some remodel for the price that you pay.
Tina Nguyen 於 2018年4月26日回覆
Dear Greg, Thank you very much for your compliments. We are delighted to know that you have enjoyed our breakfast spread and found that our service staffs are courteous. I totally agree with you that Pearl River Hotel offers a “warm” environment in an colonial architecture. We noticed that you enjoyed yourself at our pool, restaurant and our newly opened Café Opal. I believed you are a well-travelled person and immediately you are able to find the misfit in the rooms as compared to the overall appearance of the hotel. Rooms on the 4th-6th floors are the pre-renovation rooms and the carpet is our top priority on the renovation list planned for the 2nd half of 2018. Greg, do advise us your next stay in Pearl River Hotel and kindly make your booking directly with my Reservation. We would like to offer you a complimentary upgrade on our renovated rooms from the 7th floor onwards. Best regards, Tina Nguyen - Reservation Supervisor.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 2 晚
Tina 於 2018年3月23日回覆
Thank you so much for your kindly supporting. Wishes we have more opportanity to welcoming you in the future. Tina, Reservation Supervisor!

4/10 不太好

真實旅客

不喜歡：員工素質
部屋はいたって普通だった。夜大音量でkaraokeをしており非常にうるさかった。 バスタブにお湯が貯められなかった。
於 2017 年 12 月住了 4 晚

6/10 一般般

はる，日本

喜歡：整潔度和員工素質
不喜歡：客房舒適度
部屋は綺麗も…
部屋は清潔でスタッフの対応も悪くないが、大きい道路に面した場所にあるので、深夜までバイクや車のクラクションが聞こえできて騒がしい。あと、部屋の備品が引き出しにあり、場所が分かりにくかった。朝食はバイキング形式だが種類が少ない。しかし、後でホール担当が別で無料のメニュー表を持ってくるので、そこから選ぶことが出来る。
於 2017 年 11 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ok for 1 night
15 mins from airport, at the entrance of Haiphong, far from anything in the city unless you take a taxi 15 mins ride. Small bar on the ground floor with good snacks. Breakfast ok for such an hotel. Good size room. There is also an in-house "casino" not very crowded. For one night stay good option, even if a bit overpriced for the location
於 2017 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
방도 좋고 친절한데 아쉬운게있다면 밖에 화물차때문에 좀 시끄러운점? 수영장도 엄청깨끗하고 좋았오요~
於 2017 年 9 月住了 3 晚

4/10 不太好

Rob，Sheffield, UK

喜歡：員工素質
Not a 5 star hotel!
We chose this hotel for a final night of relaxation at the end of our Vietnam holiday. Ended up in smoking rooms with terrible traffic noise that woke us at 5am. My son's room had problems with ver noisy AC that required three visits from maintenance and no offer of an alternative room. Soulless bar and restaurant area. Nice pool and good food.
於 2017 年 8 月住了 1 晚

10/10 有夠讚

yeongkook

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
Normaly clean. And very kind staff.
於 2017 年 6 月住了 1 晚

8/10 不錯哦

Jongho Cho，South Korea

喜歡：整潔度、員工素質和住宿環境和硬體
so so good
good room, food.

8/10 不錯哦

KYOUNGHWAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great staff. delicious breakfast. but poor massage
nice location great staffs. room was very clean and very comfort. and breakfast is so delicious. BUT, When I visit your hotel 3th floor SPA. massager's skill was not good. besides she ask to me very high tip. When massage service finished, she ask tip to me. so i gave 100,000d. but, she didn't satisfy. and continue demand to me more tip. so, I have to gave 200,000d to her. I think it is not good your hotel reputation.