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國家線飯店的評分

2.5 out of 5
國家線飯店
18221 Mason Dixon Rd, Hagerstown, MD

評論

5.8
10 分，有夠讚；141 則評論中有 26 則" "
8 分，不錯哦；141 則評論中有 26 則" "
6 分，一般般；141 則評論中有 24 則" "
4 分，不太好；141 則評論中有 27 則" "
2 分，很糟糕；141 則評論中有 38 則" "

5.6/10

整潔度

6.0/10

員工素質

5.4/10

設施服務

5.0/10

住宿環境和硬體

6.2/10

環保程度

評論

10/10 有夠讚

Bobbie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good buy
於 2024 年 4 月住了 1 晚

4/10 不太好

Steve

Room smells of cigarettes and musk, cigarette holes in the blanket, walls have seen better days, and when we had to modify our reservation the front desk person was a rude. Overall, for the price it worthwhile.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Bobbie

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A good place off of the radar to sleep, have a little fun, it hang with friends and family. Nice in between spot! Great restaurant next door!
於 2024 年 4 月住了 2 晚

4/10 不太好

Jon

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No TV only one trash can shower didn't work ran out of tp glad I brought my own
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Bobbie

喜歡：整潔度
Good
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Bobbie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good buy
於 2024 年 4 月住了 1 晚
Bharat 於 2024年4月19日回覆
Thank you for your feedback.

10/10 有夠讚

Bobbie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Bharat 於 2024年4月19日回覆
Thank you for staying with us.

10/10 有夠讚

Bobbie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is a very good place to have some privacy for the most part, rooms will surprise you.
於 2024 年 3 月住了 2 晚
Bharat 於 2024年4月19日回覆
Bobbie, We're pleased to hear that you found our place to offer privacy and that our rooms exceeded your expectations. Thank you for your positive feedback!

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 3 月住了 1 晚
Bharat 於 2024年4月19日回覆
Thank you for staying with us.

4/10 不太好

Andrew

團體旅遊
不喜歡：設施服務
but it wouldn’t have mattered, the whole property smelled like cigarettes
於 2024 年 1 月住了 1 晚
Bharat 於 2024年2月1日回覆
Andrew, We apologize for any inconvenience caused by the smell of cigarettes. Your feedback is important, and we will address this issue promptly. Thank you for bringing it to our attention.

6/10 一般般

Andrew

團體旅遊
不喜歡：整潔度
Good for the price.
For the price of the room, things were fine, minus how dirty the floor was, our feet were black quite quickly. The TV remote was missing and it looked like the microwave was removed from the room.
於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Andrew, We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

10/10 有夠讚

Jason

於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Jason, Thanks for staying with us.

8/10 不錯哦

Charles

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The management were polite and courteous. But certain amenities like laundry and iron, property had but were out of service..
於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Charles, We value your business and appreciate your feedback. Thank you.

10/10 有夠讚

Charles

商務旅客
喜歡：設施服務和住宿環境和硬體
Great for overnight stay Hot shower get a good night's sleep
於 2023 年 12 月住了 2 晚
Bharat 於 2023年12月31日回覆
Charles, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next Visit. Until then, we’re here if you need anything.

8/10 不錯哦

Charles

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Quiet and decent for overnight get some rest hot shower back on the road. Lengthy stay, laundry no, iron, no, guest services no, very inexpensive.....YES
於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Charles, Thank you for sharing your experience in regards to your recent stay with us. We value your comments. Thank you again!

10/10 有夠讚

charles

於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Charles, Thank you for staying with us.

2/10 很糟糕

Naomi

家庭旅遊
不喜歡：員工素質和設施服務
The receptionist was extremely rude upon check in . Told me I couldn’t come back and they would charge extra money if I didn’t leave the room clean. That’s what housekeepers are for and I’ve never had complaints at any other hotels.
於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Naomi, We truly apologize for the inconveniences you had during your stay and I will be sure to address this with management for future stays.

10/10 有夠讚

Sergiy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Bharat 於 2023年12月31日回覆
Sergiy, Thank you for staying with us.

4/10 不太好

Oppor

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not
Bharat 於 2024年2月26日回覆
Thank you for your feedback.

10/10 有夠讚

charles

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Little hide da way, hot shower peace a!nd quiet!
於 2023 年 11 月住了 1 晚
B 於 2023年11月30日回覆
Thanks for the awesome review, Charles! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 有夠讚

Malvin Ryan

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nearby Hagerstown Md. close to the business region
於 2023 年 11 月住了 1 晚
B 於 2023年11月30日回覆
Malvin, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

2/10 很糟糕

Emily

不喜歡：員工素質、設施服務和住宿環境和硬體
This hotel had phones in the rooms, but none worked and the hotel manager would not let you use the phone in the office.
於 2023 年 11 月住了 1 晚
B 於 2023年11月30日回覆
Emily, Thank you for your feedback. We will be addressing your concerns.

10/10 有夠讚

Aaron

於 2023 年 11 月住了 1 晚
B 於 2023年12月11日回覆
Aaron, Thank you for staying with us.

6/10 一般般

Sharri

於 2023 年 10 月住了 1 晚
B 於 2023年11月30日回覆
Thank you for staying with us.

2/10 很糟糕

Ileana

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First of all, I gave a one star because I was unable to rate them with negative one star. Our stay was uncomfortable and unhealthy. I'll explain why. They gave us a smoking room istead of a non smoking one. You can smell and see the hallway wirh cigarette smoke all day long- not so good for people with allergies and asthma. Also, the staff entered the room leaving the bed a mess one day and another day the shower curtain dirty. To be clear, I do not think it was the cleaning lady it was other saff member. I even reported the bathroom door has a big hole at the bottom. They knew about it but did not fix it. The shower curtain looks like it was taken down and cleaned their shoes with it. In addition, two days the key card did not worked at all. We needed to get new ones. I was unable to sleep there at all. Worst experience ever. I DO NOT recommend this place even if they pay me. Do not waste your money and time. Even Super 8 or MicroHotel is a better choice.
於 2023 年 10 月住了 6 晚
B 於 2023年11月30日回覆
I apologize on behalf of everyone at State Line Inn. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

2/10 很糟糕

Steve

不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
B 於 2023年11月30日回覆
Thank you for staying with us.

10/10 有夠讚

Shar

於 2023 年 10 月住了 1 晚
B 於 2023年11月30日回覆
Thank you for staying with us.

10/10 有夠讚

Shar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
B 於 2023年11月30日回覆
Thank you for staying with us.

10/10 有夠讚

Ruben

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Most places this cheap there is a catch, usually it is the area being unsafe. I don't get that feeling here, I don't feel like I have to look over my shoulder at all. And frankly, the check in staff and the maintenance staff they have on hand here were really decent towards the checking in Customers. Worth laying your head here, especially for the price. No it's NOT a Hilton, but still fairly SAFE & decent for the low price. Plenty nearby regarding food etc
於 2023 年 10 月住了 1 晚
B 於 2023年11月30日回覆
Ruben, Thank you for giving us a try and glad you had good experience. It’s always great to see such nice compliments coming in. Hope to see you soon.

10/10 有夠讚

Tim

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and friendly
於 2023 年 9 月住了 1 晚

2/10 很糟糕

jumae

情侶出遊, 商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nothing no good
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Deana，Callaway

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The room was clean!
於 2023 年 6 月住了 4 晚
Bret 於 2023年7月12日回覆
Deana, We are so grateful for your kind words. Thanks for sharing your review with us and the community.

6/10 一般般

Christina

於 2023 年 6 月住了 1 晚
Bret 於 2023年7月6日回覆
Thanks for staying with us.

8/10 不錯哦

Philip

於 2023 年 6 月住了 1 晚
Brett 於 2023年6月27日回覆
Philip, Thanks for staying with us.

10/10 有夠讚

Sheena

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Due to unforeseen circumstances, my stay was longer than expected. The staff was very accommodating and flexible with my arrangements.
於 2023 年 6 月住了 1 晚
Barry 於 2023年6月21日回覆
Sheena, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

8/10 不錯哦

Shakir

於 2023 年 6 月住了 1 晚
Bret 於 2023年7月12日回覆
Shakir,Thank you for staying with us.

10/10 有夠讚

Sheena

於 2023 年 6 月住了 1 晚
Barry 於 2023年6月21日回覆
Sheena, Thanks for staying with us.

6/10 一般般

David

不喜歡：整潔度
於 2023 年 6 月住了 1 晚
Brett 於 2023年6月16日回覆
David, Thank you for staying with us.

6/10 一般般

Thomas

於 2023 年 6 月住了 1 晚
Brett 於 2023年6月13日回覆
Thanks for staying with us.

2/10 很糟糕

Hunter

於 2023 年 6 月住了 1 晚
Brett 於 2023年6月27日回覆
Thanks for staying with us.

4/10 不太好

Philip

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
This is a pretty low class place. Good for a cheap stay off highway but really pretty shabby.
於 2023 年 6 月住了 1 晚
Brett 於 2023年6月13日回覆
Philip, We are truly sorry for not meeting your expectations while staying with us here at our Motel.

8/10 不錯哦

Roger

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Brett 於 2023年6月13日回覆
Thanks for staying with us.

10/10 有夠讚

Nicole

喜歡：整潔度、員工素質和住宿環境和硬體
Quick checkin. Staff was friendly and helpful
於 2023 年 5 月住了 1 晚
Brett 於 2023年6月13日回覆
Nicole, Wonderful to hear that you enjoyed your stay. Thank you for your feedback and hope to see you again soon!

4/10 不太好

Sherry

團體旅遊
My bathroom was dirty especially the bathtub and it was hardly any toilet paper I had to go out in the car and get some of my own there was no trash can in the room. I couldn't connect to the Wi-Fi and neither could my boyfriend. I left early out of disgust. I may return in the morning briefly. I doubt I stay here very often.
於 2023 年 5 月住了 1 晚
Brett 於 2023年6月13日回覆
Sherry, We truly apologize for the inconveniences you had during your stay. I would like to know what room number that was so we can address those issues.

6/10 一般般

Barbara

不喜歡：住宿環境和硬體
於 2023 年 5 月住了 2 晚
Brett 於 2023年6月13日回覆
Thanks for staying with us.

10/10 有夠讚

Colt

於 2023 年 4 月住了 1 晚
bp 於 2023年5月16日回覆
Thank you for staying with us:

6/10 一般般

Paul

情侶出遊
喜歡：整潔度和員工素質
We were just stopping for the night traveling through this place was very affordable reasonably good condition clean and the staff were friendly. The bed could have been more comfortable but was okay. The facilities are older but they were clean.
於 2023 年 5 月住了 1 晚
bp 於 2023年5月16日回覆
Thank you for staying with us:

8/10 不錯哦

Richard

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 5 月住了 6 晚
bp 於 2023年5月16日回覆
Thank you for staying with us:

8/10 不錯哦

Tracy

於 2023 年 5 月住了 4 晚
Brett 於 2023年6月13日回覆
Thanks for staying with us.

6/10 一般般

Terry

商務旅客
喜歡：員工素質和客房舒適度
不喜歡：整潔度
Wilmington Speedway Layover
Overall it was mediocre. Much better than the previous night in Delaware! There was a cobweb, dead bug, and a lil dirt around the sink area. There were long strands of hair on one of the wash cloths that looked uncleaned. It was quiet. The bed was comfortable. I'm a journalist and had to write a story about the stock car races in Wilmington VA that evening. Therefore the desk & lamp were nice. They extended my stay 1 hour which was appreciated as I didnt finish my article until 430 AM. All of this rounded it out to a slightly above average stay. Cleanliness is a big deal.
於 2023 年 4 月住了 1 晚
bp 於 2023年5月16日回覆
Thank you for staying with us: