兒童活動

瓜亞基爾奧羅佛得飯店的評分

5 out of 5
瓜亞基爾奧羅佛得飯店
9 De Octubre Y Garcia Moreno, Guayaquil, Guayas

評論

9.6

好極了

10 分,有夠讚;1000 則評論中有 803 則" "
8 分,不錯哦;1000 則評論中有 138 則" "
6 分,一般般;1000 則評論中有 34 則" "
4 分,不太好;1000 則評論中有 10 則" "
2 分,很糟糕;1000 則評論中有 15 則" "

9.6/10

整潔度

9.6/10

員工素質

9.6/10

設施服務

9.4/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Yangbing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great
於 2024 年 1 月住了 2 晚
General Manager 於 2024年1月15日回覆
Dear Yangbing,We especially appreciate your valuable time sharing with us your review about your recent stay at our Hotel. It was an honor for all of us to have served you during your stay.Sincerely, Fernando Arrigorriaga

10/10 有夠讚

Hanhua

喜歡:員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Pengxuan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good! Clean!
於 2022 年 1 月住了 1 晚
General Manager 於 2022年1月21日回覆
Dear Pengxuan, We appreciate a lot your visit to Oro Verde Guayaquil and your time to give us this great review, we hope you can visit us again. We'll be waiting for you with open doors. Fernando Arrigorriaga General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 2 晚
Irene Avalos 於 2020年1月11日回覆
Estimado Huésped, Gracias por su excelente calificación! Nos complace saber que disfrutó de su estadía en Oro Verde Guayaquil. Esperamos volver a ser sus anfitriones en su próxima visita, le deseamos un excelente día! Saludos cordiales, Guest Experience

8/10 不錯哦

xin yu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 7 晚
General Manager 於 2018年7月10日回覆
Dear Xin Yu, Thank you for your visit and for rating our services! It was our pleasure to host you! We look forward to welcomem you back soon. Best regards, Fernando Arrigorriaga

8/10 不錯哦

Jhosselyn

親子旅遊
喜歡:員工素質
…..
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jhosselyn

喜歡:員工素質
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ivanna

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Marco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Duval

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buen servicio
於 2024 年 4 月住了 1 晚

10/10 有夠讚

FRANCISCO,Guayaquil

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Adam

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Carmen

喜歡:整潔度和員工素質
Staff members very professional
於 2024 年 3 月住了 8 晚
General Manager 於 2024年4月11日回覆
Dear Ms. Carmen,We greatly appreciate your satisfaction and value the time you have taken to share your feedback with us. We are thrilled to have delivered on our promise to provide you with an exceptional experience during your visit.Remember that at Oro Verde Hotels, you are at home!Best regards,Fernando ArrigorriagaGeneral Manager

4/10 不太好

Jeitza

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Old and musty
於 2024 年 3 月住了 1 晚
Gerente General 於 2024年3月28日回覆
Estimada Señora Jeitza,Para todos nosotros es muy importante su experiencia es por ello que ofrecemos nuestras más sinceras disculpas por el malestar generado. Tenga la seguridad que estamos tomando las medidas necesarias para que similares situaciones no sucedan en un futuro y pueda tener una gran experiencia con nosotros. ¡Recuerde que en Oro Verde Hotels está en su casa!Fernando ArrigorriagaGerente General

10/10 有夠讚

Adam

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An amazing place always treats us like we are st home. A must state place. (Safe)
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Edison,woodsdie

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sathish,Bolingbrook

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have been travelling to Guayaquil from Chicago for the last 2 years and over, always stayed at Oro Verde, first of all the place is clean, good professional services from the staff, prompt room cleaning everyday, Alberto the custodian of my room in the premium suites was excellent and took care of every minute details, the General Manager Fernando Arrgorriaga takes personal care for every guest, I have been given free upgrades to my room couple of times, I just like the breakfast, which has varieties, Gym well equipped, staff there always helpful, pool was clean, sauna excellent, Jacuzzi , you can't expect anything more as it was excellent too, Oro Verde is my second home fom Chicago, travelled with my Fiancee, only thing I was discouraged was violence in Guayaquil at this time , which is not the hotel's fault, I just happen to be there when there was a curfew in place, a nice beautiful city terrorized by miscreants, hope this too soon passes by, so I was more or less confined to the hotel which was an overall excellent stay and I am planning to go again in April 2024 and sure as hell I will go back to Oro Verde and will recommend all of my friends to go there for the services I have and wil continue to recieve. Sathish Babu Chicago
於 2024 年 3 月住了 7 晚
General Manager 於 2024年3月28日回覆
Dear Sathish Babu,Thank you immensely for your heartfelt feedback. We're delighted to have been your home away from home during your visits to Guayaquil. Your kind words about our cleanliness, attentive staff, and exceptional services, particularly Alberto and I, mean the world to us. We're thrilled to hear that you've enjoyed our amenities, from the well-equipped gym to the relaxing pool and sauna. It's truly an honor to have your loyalty, and we can't wait to welcome you and your fiancée back in April 2024. Rest assured, we'll continue striving to exceed your expectations with every visit. Thank you for recommending Oro Verde to your friends; their trust means a lot to us.Best regards,Fernando ArrigorriagaGeneral Manager

10/10 有夠讚

richard

於 2024 年 3 月住了 1 晚
Gerente General 於 2024年4月11日回覆
Estimado Señor Richard,Valoramos enormemente su satisfacción y apreciamos el tiempo que ha dedicado a compartir sus comentarios con nosotros. Nos complace enormemente haber cumplido con nuestra promesa de brindarle una experiencia excepcional durante su visita.¡Recuerde que en Oro Verde Hotels está en su casa! Fernando ArrigorriagaGerente General

10/10 有夠讚

Paul

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the food and restaurants
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Dawn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Oro Verde was recommended by friends who stayed there. It was everything they said and more. Friendly, clean, choice of restaurant. Everyone was happy to take care of us. We will stay again next time in Guayaquil.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Roger

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Margarita

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien trato
於 2024 年 2 月住了 1 晚
Gerente General 於 2024年2月25日回覆
Estimada Señorita Margarita,Valoramos enormemente su satisfacción y apreciamos el tiempo que ha dedicado a compartir sus comentarios con nosotros. Nos complace enormemente haber cumplido con nuestra promesa de brindarle una experiencia excepcional durante su visita.¡Recuerde que en Oro Verde Hotels está en su casa! Fernando ArrigorriagaGerente General

10/10 有夠讚

Sarbelia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very pretty, but the staff made the experience amazing in every way. I have been here twice now and every time I leave very satisfied. I highly recommend it for the staff, the hotel/airport shuttle, and it seemed safe. I will be back again.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Ido

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Shuttle pick up from the airport was waiting for us. The room is lovely. Staff was helpful and friendly.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月2日回覆
Dear Ido,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon.At your service,Fernando ArrigorriagaGeneral Manager

10/10 有夠讚

Dr William

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a great hotel but this time, I didn't receive the VIP benefit package. I don't know if it was because I checked in early or they kust forgot. I stay at this hotel all the time while I'm in Guayaquil. They have the best breakfast bar in the city. The room was great and very quiet. I would highly recommend this hotel. The staff is very professional and helpful. The food at all their restaurants is very good. The hotel staff is just outstanding.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月25日回覆
Dear Dr. William,Thank you for choosing to stay with us and for your valuable feedback. We apologize for any inconvenience regarding the VIP benefit package during your recent visit. Rest assured, we will investigate the matter to ensure it doesn't happen again.We value your loyalty and hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.Best regards,Fernando ArrigorriagaGeneral Manager

10/10 有夠讚

Dr William

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is one of the best hotels in Guayaquil. The breakfast bar is just outstanding. The staff is very professional and caring. I feel very safe staying here. I stsy here so much and know the stsff know who I am. I trust the door personnel to get my luggage to my room without any worries. This is a great hotel. 5 stars all the way.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月25日回覆
Dear Dr. William,Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you consider us one of the best hotels in Guayaquil and that you enjoyed our outstanding breakfast bar. Your compliments about our professional and caring staff mean a lot to us, and we're delighted that you feel safe and valued during your stays with us.Thank you again for choosing to stay with us. We look forward to your next visit!Warm regards,Fernando ArrigorriagaGeneral Manager

10/10 有夠讚

mario

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Is very clean. The staff is excellent
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月25日回覆
Dear Mr. Mario,We greatly value your satisfaction and appreciate the time you have taken to share your feedback with us. We are extremely pleased to have fulfilled our promise of providing you with an exceptional experience during your visit.Remember that at Oro Verde Hotels, you are at home!Best regards,Fernando ArrigorriagaGeneral Manager

10/10 有夠讚

FABIAN,BRAMPTON

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good experience
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月15日回覆
Dear Mr. Fabian,Thank you so much for leaving a positive review about our services, we are happy to know you had a good experience. We hope to see you again soon.Best regards,Fernando Arrigorriaga

2/10 很糟糕

Victor,Hackensack

喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
In the bathroom inside the shower I feel on top of what seem to be part of a broken siding door. And it cut my hand and until this day I have a bad scar in my right hand. The only thing I heard from them was a sorry. Any other hotel would of found another way to apologize. The worse part was that I was flying a few hours before this happen, and I had to be completely uncomfortable carrying my two sons who are infants
於 2024 年 2 月住了 1 晚

10/10 有夠讚

German

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
everything
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月7日回覆
Dear Mr. German,Thank you for rating our services, we are glad you enjoyed your visit.Sincerely,Fernando Arrigorriaga

10/10 有夠讚

Noemi

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I love this hotel breakfast everything
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月6日回覆
Dear Ms. Noemi,Thank you for taking the time for sharing your review, we hope you had a great stay.Sincerely,Fernando Arrigorriaga

10/10 有夠讚

Alejandra Madeleine

於 2024 年 1 月住了 1 晚

10/10 有夠讚

William,Caneadea

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The shuttle service and the spa and the breakfast were excellent!
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月30日回覆
Dear Mr. William,It is a pleasure to receive your positive comment that you enjoyed the services, it is a motivation for us to continue making progress and improving our guest' experiences.Sincerely,Fernando Arrigorriaga

10/10 有夠讚

German

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Allyson

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體

10/10 有夠讚

STHEFANY,PORT CHESTER

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Gerente General 於 2024年1月17日回覆
Estimada Srta. Sthefany,Muchas gracias por evaluar nuestros servicios. Esperamos que nos brinde la oportunidad de recibirle nuevamente en un futuro cercano.Cordialmente,Fernando Arrigorriaga

10/10 有夠讚

Fernanda

於 2024 年 1 月住了 1 晚
Gerente General 於 2024年1月22日回覆
Estimada Srta. Fernanda,Muchas gracias por evaluar nuestros servicios. Esperamos que nos brinde la oportunidad de recibirle nuevamente en un futuro cercano.Cordialmente,Fernando Arrigorriaga

10/10 有夠讚

Johana

於 2024 年 1 月住了 1 晚
Gerente General 於 2024年1月15日回覆
Estimada Srta. Johana, Agradecemos su calificación de excelente a nuestros servicios. Nos alegra haber cumplido con nuestra promesa de brindarle una gran experiencia.Saludos cordiales, Fernando Arrigorriaga

2/10 很糟糕

Michael

於 2024 年 1 月住了 1 晚

8/10 不錯哦

JUAN ALBERTO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelencia
Excelente como siempre. Estadía placentera .
於 2023 年 12 月住了 2 晚
Gerente General 於 2024年1月15日回覆
Estimado Sr. Juan Alberto,Muchas gracias por evaluar nuestros servicios. Esperamos que nos brinde la oportunidad de recibirle nuevamente en un futuro cercano.Cordialmente,Fernando Arrigorriaga

8/10 不錯哦

Jorge,East Hampton

於 2023 年 12 月住了 1 晚
Gerente General 於 2024年1月15日回覆
Estimado Sr. Jorge, Agradecemos su calificación de excelente a nuestros servicios. Nos alegra haber cumplido con nuestra promesa de brindarle una gran experiencia.Saludos cordiales, Fernando Arrigorriaga

8/10 不錯哦

Erick

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bien, pero las mascotas …
Todo bien aunque nos indicaron ser pet friendly y que podíamos llegar hasta cierto lugar en el restaurante con nuestra mascota, cuando fuimos al restaurante tuvieron que consultarlo y además sentimos cierto malestar por estar ahí con la mascota
於 2023 年 12 月住了 1 晚
Gerente General 於 2024年1月6日回覆
Estimado Sr. Erick,Gracias por tomarse el tiempo de evaluar nuestros servicios y por su valioso aporte. Esperamos que nos visite nuevamente en un futuro cercano.Cordialmente,Fernando Arrigorriaga

10/10 有夠讚

Bhavik

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Gerente General 於 2023年12月26日回覆
Estimado Bhavik, Agradecemos su calificación de excelente a nuestros servicios. Nos alegra haber cumplido con nuestra promesa de brindarle una gran experiencia.Saludos cordiales, Fernando Arrigorriaga

10/10 有夠讚

FRANCISCO,Danbury

商務旅客
喜歡:整潔度、員工素質和設施服務
Excelente todo. Lo único que podría mejor Mar un poco es en los equipos de pesas del GYM . El resto 10/10
於 2023 年 12 月住了 1 晚
Gerente General 於 2023年12月26日回覆
Estimado Sr. Francisco,Muchas gracias por evaluar nuestros servicios y dejar su reseña de mejoramiento, se procederá a comunicarlo con el departamento de Oro Fit. Esperamos que nos brinde la oportunidad de recibirle nuevamente en un futuro cercano.Cordialmente,Fernando Arrigorriaga

10/10 有夠讚

Janet

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
After Galapagos stay
Lovely hotel, clean rooms, welcoming reception staff, good buffet.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月6日回覆
Dear Ms. Janet,We appreciate a lot your visit to Oro Verde Guayaquil and your time to give us this great review, we hope you can visit us again. We'll be waiting for you with open doors. Fernando Arrigorriaga General Manager

8/10 不錯哦

Ivo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Gerente General 於 2024年1月6日回覆
Estimado Ivo,Gracias por tomarse el tiempo de evaluar nuestros servicios. Esperamos que nos visite nuevamente en un futuro cercano.Cordialmente,Fernando Arrigorriaga

10/10 有夠讚

Arturo,Guayaquil

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Limpia
於 2023 年 12 月住了 1 晚
Gerente General 於 2023年12月22日回覆
Estimado Señor Arturo,Nos complace enormemente haber cumplido con nuestra promesa de brindarle una experiencia excepcional durante su estadía. Saludos cordiales, Fernando Arrigorriaga

10/10 有夠讚

Roger

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fully recommended! This place really make you feel special
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月21日回覆
Dear Mr. Roger,Thank you for taking the time to evaluate Oro Verde Guayaquil's services. I am especially pleased that you enjoyed your stay and that all of our services in general created a great experience for you as we continually strive to exceed your expectations. Sincerely,Fernando Arrigorriaga

10/10 有夠讚

Francisco

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Experience, Oro Verde is the best hotel in Guayaquil, no doubt. I highly recommend Oro Verde Guayaquil, my house in Guayaquil!
於 2023 年 12 月住了 3 晚
General Manager 於 2023年12月21日回覆
Dear Francisco,Thank you for choosing us as your option in the city. We are happy that you enjoyed the service provided by our staff because we work to make our guests feel happy.We hope you can visit us again in a near future,Best regards,Fernando Arrigorriaga

10/10 有夠讚

Sathish,Bolingbrook

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Courteous, professional staff, quick to respond, helpful, good breakfast, this is my 4th visit to Guayaquil, I am from Chicago, always stayed at this hotel and will continue to do so, my next visit is in January 2024
於 2023 年 12 月住了 5 晚
General Manager 於 2023年12月20日回覆
Dear Sathish, Thank you for choosing Oro Verde Guayaquil every time as your option in the city. We are happy that you highlight the service provided by our staff because we work hard to make feel happy to our guests and to exceed your expectations. We remain at your service and we hope to welcome you back to our hotel in January 2024..Sincerely, Fernando ArrigorriagaGerente General