2 間餐廳,供應早餐、午餐和晚餐,美國料理

格林維爾 - I-385 - 羅珀山道路皇冠假日飯店 - IHG 旗下飯店的評分

3.5 out of 5

評論

8.6

有夠讚

10 分,有夠讚;969 則評論中有 529 則" "
8 分,不錯哦;969 則評論中有 240 則" "
6 分,一般般;969 則評論中有 106 則" "
4 分,不太好;969 則評論中有 57 則" "
2 分,很糟糕;969 則評論中有 37 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Christopher,Chardon

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient for dinner options and access to highway
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月22日回覆
We are happy you enjoyed your stay. Thanks for the great feedback.

8/10 不錯哦

Markita

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月22日回覆
We are happy you enjoyed your stay. Thanks for the great feedback.

10/10 有夠讚

William

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was very nice.
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月22日回覆
We are happy you enjoyed your stay. Thanks for the great feedback.

10/10 有夠讚

Juan,Medellin

喜歡:員工素質
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月12日回覆
Thanks for the feedback.

10/10 有夠讚

Janet

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was nice
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

Constance

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

8/10 不錯哦

Latosha

情侶出遊
Overall good experience. We paid $15.99 plus tax (per person) for breakfast. I don’t recommend doing that, it’s not worth the price and the property is conveniently located to many other places that you could easily get breakfast. The other thing, we had a late check out and housekeeping came to our door on two different occasions.
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

Heavyn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In a great area, close to plenty activities and restaurants.
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

8/10 不錯哦

Melvin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very courteous and efficient. My only complaint was with housekeeping. The bed make up looked nothing like the bed when I checked in. Clearly someone rushed through making the bed. I also left towels on the floor in the bathroom on Saturday morning and they were still there when I came back Saturday night! Otherwise, a great visit and I would come back!
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

Kenneth

於 2024 年 3 月住了 2 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

Cathy

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Charlie, Brandolyn, and Tanika are great assets to the company, very personable, friendly and helpful. Keep them happy.
於 2024 年 3 月住了 3 晚
AGM 於 2024年4月8日回覆
Thanks for staying. We appreciate the feedback.

6/10 一般般

Katherine

親子旅遊
The indoor pool was not heated nor were there any towels available, had to go to the front desk to request them to be refilled. Very dated rooms!
於 2024 年 2 月住了 1 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Jason

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Nice and clean
於 2024 年 2 月住了 5 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Douglas

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

2/10 很糟糕

Danielle

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Upon arrival, the smell of cigarettes filled the air, However the staff was friendly and helpful. After checking in and going to the room hallways, I noticed the ceilings were very low, I’d imagine anyone over 6’ would have to lean forward. The property was dirty, there were no toiletries to speak of in the bathroom, the mini fridge was not only cooling but had hot air coming from it, and the bathroom hair dryer was broken. I was told at check in they had a heated pool. When visiting the pool area, the enclosed room was freezing. The AC was blowing and everyone there was talking about how cold it was and we’re leaving. People had on heavy coats by the pool. The pool water was also cold, like a cold bath water. The smell of chlorine was SO strong and the water was so foggy that you couldn’t see under. The fitness center had a glassed window separating the pool from it, so the people in there were watching everyone in the pool. Not the safest feeling, back to the room and the key fob stopped working. After a couple dozen tries, I was able to open the door. Upon my arrival I overheard another guest having issues with their key fob and had a replacement assigned. Even parking was inconvenient, on a hill and no trolley was offered. With so many options in Greenville, I wouldn’t stay here again.
於 2024 年 2 月住了 1 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Jason

喜歡:整潔度、員工素質和住宿環境和硬體
Clean and secure with great personel working.
於 2024 年 1 月住了 5 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Cina

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very pleasant. We were checked in quickly and efficiently. We received our keys and breakfast passes for each morning. When we didn't want to leave the room the housekeeper just handed us fresh towels and took our used ones with no hesitation. There are lots of eating and shopping options less than 15 minutes away.
於 2024 年 1 月住了 3 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Alvin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great area and awesome staff
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Katie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

8/10 不錯哦

Rebecca

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
AGM 於 2024年3月5日回覆
Thanks for the feedback.

10/10 有夠讚

Aaron

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed the room,bed, pilows.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Adelin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Alfonso

於 2023 年 12 月住了 7 晚

8/10 不錯哦

Courtney

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel & convenient location.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jamie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般般

Ivan

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
All furniture was worn and soiled.
於 2023 年 12 月住了 1 晚

4/10 不太好

James

家庭旅遊
不喜歡:員工素質和住宿環境和硬體
There was no liquid soap in the shower and I was in the shower when I found this out. When I told the staff while checking out, they told me I should have called housekeeping. I told them I was already in the shower and there was no bar soap in the room either. While checking in, we waited at least 10 minutes for someone to come to the desk.
於 2023 年 12 月住了 1 晚
AGM 於 2023年12月18日回覆
Thank you for the feedback. We appreciate you staying with us.

10/10 有夠讚

Kristi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice!!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Charles Bryan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice so far
於 2023 年 12 月住了 1 晚
AGM 於 2023年12月18日回覆
Thank you for the feedback. We appreciate you staying with us.

6/10 一般般

Connie

喜歡:整潔度、住宿環境和硬體和客房舒適度
A BIT SURPRISING
Front desk person (She) had a loud and pushy personality that wasnt so friendly or courteous as she greeted guest. We wasnt offered water like the other check in person did after he checked in guess. Rooms are a little small, there is a fridge, but no microwaves in the room. As much as you pay for the rooms, the breakfast shouldn be included . You shouldnt have to pay an extra charge of $15+ for breafast.
於 2023 年 12 月住了 2 晚
AGM 於 2023年12月18日回覆
Thank you for the feedback. We appreciate you staying with us.

10/10 有夠讚

Susan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely friendliest staff ever. Very clean and quiet hotel. Very easy to access. Great breakfast and it’s nice that Ruth Chris Restaurant is attached.
於 2023 年 11 月住了 3 晚
AGM 於 2023年12月18日回覆
Thank you for the feedback. We appreciate you staying with us.

4/10 不太好

Stephanie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed the staff and the room but the cleaning staff stole one of my newly bought face product, and she only made one bed and didn’t refresh the towels or anything. I will never let a cleaning person into another room where I’m staying at again. Not happy about that situation.
於 2023 年 11 月住了 3 晚
AGM 於 2023年12月18日回覆
Thank you for the feedback. We appreciate you staying with us.

8/10 不錯哦

Susan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly, hotel in great location, great to have a heated pool!
於 2023 年 11 月住了 4 晚
AGM 於 2023年11月28日回覆
Thanks for staying. We are happy you enjoyed your stay.

10/10 有夠讚

Andre

喜歡:整潔度
於 2023 年 11 月住了 1 晚
AGM 於 2023年11月27日回覆
Thanks for the feedback.

2/10 很糟糕

Marie

親子旅遊
Room was dirty and dusty. Pullout bed for grandchildren had old food under the sofa cushions…. Change that fell out of someone’s pocket. Extremely uncomfortable… has to call for linens and make it myself. Sofa cushion stained with something. Disgusting. Bathroom door did not close. Handle broken. Smell in room. I was offered another room after calling corporate…. Will not stay there again.
於 2023 年 11 月住了 2 晚
AGM 於 2023年11月27日回覆
Thanks for the feedback.

10/10 有夠讚

Amelia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service
AGM 於 2023年11月19日回覆
Thanks for staying. We appreciate the feedback.

8/10 不錯哦

Ronald

於 2023 年 11 月住了 1 晚
AGM 於 2023年11月19日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

Dinu

喜歡:員工素質
不喜歡:整潔度
於 2023 年 11 月住了 2 晚
AGM 於 2023年11月19日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

JIM,LADSON

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property has multiple upgraded features and designs in the lobby. Very nice spaces for meetings, informal gatherings, and work.
於 2023 年 11 月住了 1 晚
AGM 於 2023年11月19日回覆
Thanks for staying. We appreciate the feedback.

10/10 有夠讚

Brenda

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
There were two staff members that were exceptional they were so nice, helpful and friendly
於 2023 年 11 月住了 2 晚
AGM 於 2023年11月13日回覆
Thanks for staying! We appreciate the feedback and are happy you enjoyed your stay.

8/10 不錯哦

Matt

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Great price! Great location
於 2023 年 11 月住了 1 晚
AGM 於 2023年11月10日回覆
Thanks for staying! We appreciate the feedback and are happy you enjoyed your stay.

10/10 有夠讚

Karen

喜歡:整潔度、員工素質和設施服務
The staff was great and the property was clean. The beds are super comfortable! The property is dated and could use carpet replacement and updating. Otherwise a nice stay.
於 2023 年 11 月住了 2 晚
AGM 於 2023年11月13日回覆
Thanks for staying! We appreciate the feedback and are happy you enjoyed your stay.

8/10 不錯哦

robert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for 3 days, will most definitely stay there again.. great staff and cleanliness are top priorities.. great parking also.. overall good..
於 2023 年 11 月住了 3 晚
AGM 於 2023年11月10日回覆
Thanks for staying! We appreciate the feedback and are happy you enjoyed your stay.

10/10 有夠讚

Tyrus

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
AGM 於 2023年11月10日回覆
Thanks for staying! We appreciate the feedback and are happy you enjoyed your stay.

8/10 不錯哦

barry

於 2023 年 10 月住了 1 晚
AGM 於 2023年11月27日回覆
Thanks for the feedback.

10/10 有夠讚

Vernel

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stellar staff. Friendly, courteous, and professional.
於 2023 年 10 月住了 1 晚
AGM 於 2023年11月1日回覆
Thank you for staying. We are happy you enjoyed your stay and appreciate the feedback.

10/10 有夠讚

Michael

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chris the shuttle driver was awesome. Thank you Chris.
於 2023 年 10 月住了 4 晚
AGM 於 2023年11月1日回覆
Thank you for staying. We are happy you enjoyed your stay and appreciate the feedback. We are truly excited that Chris gave you great customer service.

10/10 有夠讚

Evelyn

於 2023 年 10 月住了 2 晚
AGM 於 2023年10月25日回覆
Thank you for the great feedback.

10/10 有夠讚

Bradley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
AGM 於 2023年10月20日回覆
Thanks for staying with us. We appreciate the rating!