住宿設施服務

格里利市中心凱藝飯店及會議中心的評分

2.5 out of 5

評論

5.8
10 分,有夠讚;85 則評論中有 20 則" "
8 分,不錯哦;85 則評論中有 14 則" "
6 分,一般般;85 則評論中有 8 則" "
4 分,不太好;85 則評論中有 22 則" "
2 分,很糟糕;85 則評論中有 21 則" "

5.6/10

整潔度

7.6/10

員工素質

6.4/10

設施服務

5.2/10

住宿環境和硬體

6.2/10

環保程度

評論

10/10 有夠讚

April

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Na
於 2024 年 4 月住了 1 晚
Quality Inn Staff 於 2024年4月25日回覆
Thank you for your feedback. We hope to see you again soon

2/10 很糟糕

Amber

商務旅客
不喜歡:整潔度和住宿環境和硬體
There was a homeless man sleeping in the pool area and one of my guys woke up covered in bed bug bites.
於 2024 年 4 月住了 2 晚
Quality Inn Staff 於 2024年4月25日回覆
Thank you for letting us know about these issues. We will get this passed on asap.

4/10 不太好

Ken

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Mold around the bathtub, out of breakfast, dogs allowed in the hotel room barking in the morning and at night, homeless people asking for money, 1/3 of the gym equipment broken, and excrement left in the lobby toilet for two days along with water on the floor. Rooms were okay.
於 2024 年 4 月住了 3 晚
Quality Inn Staff 於 2024年4月25日回覆
Thank you for letting us know about these issues. It will be passed on to our management team asap

4/10 不太好

Amy

不喜歡:住宿環境和硬體
Very run down with creepy feeling
於 2024 年 4 月住了 1 晚
Quality Inn Staff 於 2024年4月25日回覆
Thank you for taking the time to provide your feedback. We apologize for the uncomfortable experience you had

8/10 不錯哦

Floyd

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property seemed to be in good shape. It was clear some remodeling had been done. They had two entrances, one on each side of the building. Several exits, all of which would lock behind you. My key card quite working and had to be reprogram. This was the only problem I had.
於 2024 年 4 月住了 2 晚
Quality Inn Greeley 於 2024年4月12日回覆
It sounds like you had an overall positive experience during your stay. Remodeling efforts and multiple secure entrances are great indicators of a property's commitment to maintaining a pleasant environment for guests. While it's unfortunate that you encountered an issue with your key card, it's good to hear that it was promptly addressed. Your feedback provides valuable insights for the hotel's management to ensure a seamless experience for future guests. Thanks for sharing!

2/10 很糟糕

Berton,Cheyenne

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The inside the building the walls were very dated, cracked and badly needed painted. The room floors were very sticky. The shower floors were dirty and there was hair in the tub, which we didn't use.
於 2024 年 3 月住了 1 晚
Quality Inn Greeley 於 2024年4月6日回覆
Hello Berton,We sincerely apologize for the condition of the walls and floors in your room, as well as the cleanliness issues you encountered during your stay. Maintaining a clean and well-maintained environment is a top priority for us, and we regret that we fell short of your expectations in these areas.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

2/10 很糟糕

James

不喜歡:住宿環境和硬體
於 2024 年 1 月住了 5 晚

2/10 很糟糕

Briana

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clarion downtown Greeley
Room had hair on the bathroom floor and on sheets on bed . There was also mold in bathroom room corners. Pool states indoor pool but no heating in pool area. It's basically a closed in our door pool . My kids where so disappointed they couldn't swim. Staff was chasing people around the building. This place was disgusting and unprofessional. Never staying here again
於 2024 年 1 月住了 2 晚
Quality Inn and Conference Center Greeley Downtown 於 2024年3月15日回覆
We're deeply sorry to hear about your disappointing experience during your stay. Your feedback is concerning, and we apologize for the cleanliness issues you encountered in your room and the pool area, as well as any inconvenience caused by the lack of heating. This falls far below our standards, and we assure you that we will address these issues promptly to prevent recurrence. Additionally, we apologize if you felt the staff's behavior was unprofessional; we will address this matter with our team to ensure that all guests are treated with respect and courtesy. We understand your decision not to stay with us again, but we hope you will reconsider and give us another chance to provide you with a much-improved experience.

8/10 不錯哦

Julie

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
some of the light switches did not work in the room
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jazmin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice and quiet,had time to relax.will recommend to all my friends and family to stay here when thay one visit.
於 2024 年 1 月住了 1 晚

4/10 不太好

Michael

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Kyle

喜歡:整潔度和設施服務
於 2023 年 12 月住了 1 晚

6/10 一般般

Kane,Greeley

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Andrew

於 2023 年 12 月住了 1 晚
Quality Inn and Conference Center Greeley Downtown 於 2024年3月15日回覆
Your satisfaction is important to us, and we're pleased that you enjoyed your time with us. If there's anything specific that stood out to you or if there's anything we can do to make your next stay even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

8/10 不錯哦

Esmeralda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Kathyrn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Vincent

不喜歡:設施服務
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Joseph

家庭旅遊
不喜歡:住宿環境和硬體
於 2023 年 12 月住了 1 晚

4/10 不太好

Andrea

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
For the price, I expected the hotel to be updated and maintained. This was far from true. Worn out and damaged areas are strewn throughout the building. The bedding is subpar to say the least. Checking in and out was smooth and the girls at the front desk were friendly and helpful. The location is good and I personally enjoyed hearing the train, my husband did not. Would not recommend until TLC is given to this structure.
於 2023 年 12 月住了 1 晚

6/10 一般般

真實旅客

商務旅客
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Should of took pictures
於 2023 年 12 月住了 1 晚

4/10 不太好

Carl

商務旅客
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
1st room was dirty second room tv didnt work. Halls were filthy. Staff was good.
於 2023 年 12 月住了 1 晚

6/10 一般般

Kleyton

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kyle

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a great place to stay looking fed to stay again
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Mike

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was wonderful.
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Oscar

家庭旅遊
不喜歡:整潔度和設施服務
I rent a room with king bed and i get a room with 2 queen beds, not for i reserve, the lady in reception told me thats ok will charge the same, my wife and me go to rent an another hotel, didn't like i and never cameback again
於 2023 年 11 月住了 1 晚

4/10 不太好

Dorinda

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
It was dirty. In need of lots of repairs. Continental breakfast was almost gone. Still had an hour to go.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Shawn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Toni

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service. Carpets need to be replaced. The property could use a remodel.
於 2023 年 8 月住了 1 晚
Julian MOD 於 2023年10月24日回覆
Thank you for your reply. We are actually going through a renovation during these winter months. Please come back and see us then. We hope we will meet your expectation.

2/10 很糟糕

真實旅客

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible - do not stay here
This hotel was awful. Several homeless individuals with animals randomly inside the hotel and outside of it. The interior of the building smelled like weed. There were what looked like bullet holes in headboards and there was even human feces in the hallway one morning. There is also a train track behind the hotel and a train comes through every couple hours all night with a loud horn that will constantly wake you up. Do no stay here.
於 2023 年 10 月住了 2 晚
Julian MOD 於 2023年10月24日回覆
Thank you for your reply. Feel free to reach out to the front desk at anytime with any problems you might have during your stay. My staff and I are well versed on handling individuals that should not be in the hotel. Rest assured we are continuing to work on this issue.

4/10 不太好

Pam

團體旅遊
喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
Not worth the price
I booked a mid-priced room in a rural town thinking I'd get something decent. This was not the case. It was right next to a rail road track and the train noise made for an unrestful stay. The place was in desperate need to repair and updating.
於 2023 年 10 月住了 1 晚
Julian MOD 於 2023年10月19日回覆
Thank you for your review. We are in the process of a renovation this winter months. I hope we will be able to meet those expectation you may felt you didn't get on this stay.

2/10 很糟糕

Emilio

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When I checked in i immediately noticed the room I was given was so dirty. There were stains on the sheets. Dust everywhere. Both end tables had some sticky residue as well as the phone had the same sticky residue. I had to use that same dirty phone to request new bedding cause I did not believe the room had been cleaned. I asked the front desk person when the room was last cleaned and she had told me just this morning. I then invited her to come in and look as the phone I had to use to call her. She then says “I don’t know what you want me to do.” It was a terrible experience I ended up not staying the rest of my booking after that first night. There was so much else wrong. The worst thing in my book was the stain that I believed to be dried blood on the dresser.
於 2023 年 9 月住了 2 晚
Julian MOD 於 2023年9月21日回覆
I do appreciate you bringing this to my attention. Rest assured I will look into this matter with my front desk. Should you have any questions or concerns feel free to contact the hotel

2/10 很糟糕

Kevin

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Poor check in process, employee of hotel woke up one of my employees at 12:30 at night claiming he wasn’t supposed to be staying there, all room cards were deactivated the next day. Room was dirty, nightstand handles were hanging off the nightstand, microwave was disgustingly dirty, 2 outlets in the room didn’t work, bathtub had stains and grime in it, hallways smelled like cigarettes and pot. Back entry door area smelled of urine and broken motorcycle parked next to the door. One of my employees asked where the stairs were and kept being directed to the elevator with no actual answer about the stairs. Room overlooked the pool in which there were children screaming at the pool up until midnight even though the pool “closes” at 10, no answer when calling down to the front desk.
於 2023 年 9 月住了 2 晚
Julian MOD 於 2023年9月21日回覆
I do apologize for you experience with our hotel. Rest assured I will look into these issues

4/10 不太好

Kathy

於 2023 年 9 月住了 1 晚
Julian MOD 於 2023年10月15日回覆
Please reach out to the hotel should you have any questions or concerns

10/10 有夠讚

Oscar

於 2023 年 9 月住了 2 晚
Julian MOD 於 2023年10月3日回覆
Please reach out to the hotel should you have any questions or concerns.

4/10 不太好

Lisa

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Dont stay here if you can smell
Hotel was very smelly and hot. Rugs were filthy and stained. Only 1 ice machine worked.
於 2023 年 9 月住了 1 晚
Julian MOD 於 2023年9月21日回覆
Thank you for your review. Please rest assured we have fix these issues since.

10/10 有夠讚

Leonel

情侶出遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I found black hair on the bottom of my foot when i was walking to the restroom. My wife hair is blone. It couldn't possibility come from her
於 2023 年 9 月住了 1 晚
Julian GM 於 2023年9月12日回覆
We do apologize for any issues you may have had with your room. Rest assured I will look into it.

6/10 一般般

Mike

於 2023 年 9 月住了 1 晚
Julian MOD 於 2023年10月3日回覆
Please reach out to the hotel should you have any questions or concerns.

10/10 有夠讚

Janaye

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a great stay, yeah you can hear the train but it wasn’t so bad with noise. Everything was good and worked, would come back again
於 2023 年 8 月住了 2 晚
Julian MOD 於 2023年9月9日回覆
Thank you for you great review. I will pass on the information to my staff.

4/10 不太好

Corinna M.

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Black mold all over bathroom ceiling, not a little, hallways show HEAVY damage and carpet past life by 2 years, windows have mold around them, they aren't locking correctly and a plastic 1/4 " stick is blocking window closed to prevent entry but is cut to wrong length and provides zero security
於 2023 年 8 月住了 1 晚
Julian MOD 於 2023年9月2日回覆
I do apologize for the issues you had with your room. I will certainly look into them.

8/10 不錯哦

Daryl

寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The facility was nice and clean. It is a downtown area with restaurants and shopping and was centrally located. The only thing that might put some people off, which I found charming, is the railroad track and train whistle that happened every couple of hours.
於 2023 年 8 月住了 4 晚
Julian MOD 於 2023年8月30日回覆
Thank you so much for your review. I will let my staff know how much you enjoyed your stay.

2/10 很糟糕

Rob

團體旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
nastiest gross hotel ever!
this is the nastiest grossest motel i have ever stayed at. "breakfast" was a joke. couple of eggs, dried out bread, did have the waffle maker but it was nasty. security door in pool area broken. anyone could use it. same with the side entrance no locks crackheads hanging about. guy came into the main lobby screaming at the desk agent demanding a free room agent so sorry but no the guy went outside and passed out on the sidewalk. front desk agent called an ambulance and off he went! dog poop in the hallways diarrhea from a dog [we think] all the way down the entrance and down the hallway. did not feel safe there at all. rooms were beat down with gross carpet and dirt in the bathroom pretty much everywhere. whoever owns this motel should be ashamed to rent rooms to guests. i talked with folks staying there and they were also disgusted with their stay. oh and the picture showing a nice lawn to hang out on by the pool was dirt and rock and lots of dog poop. ive stayed at questionable hotels in my life but nothing even compares to this quality inn.
於 2023 年 8 月住了 2 晚
Julian MOD 於 2023年8月25日回覆
I do apologize for the problems you may have experienced with our hotel. Please rest assured that my staff and I will looking into these issues. Thank you!

4/10 不太好

Stephanie

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Disappointing Cleanliness and Breakfast
The carpet in the hallways and in our room looked like it hadn't been vacuumed. There was even a used q-tip on the floor next to the bed. The bathtub had noticable dirt in it. The armchair and curtains were stained. There was a large hole in the wall behind our door. The ' continental ' breakfast was waffles, fruit, cereal, and oatmeal. Very disappointed and will not stay again, not worth the price at all.
於 2023 年 8 月住了 1 晚
Julian MOD 於 2023年8月25日回覆
I do apologize for any issues you may have had with your stay. Please rest assured that my staff and I are looking into any all issues. Thank you!

10/10 有夠讚

Richard,Colorado Springs

情侶出遊, 商務旅客
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Hotel property was run down, looked dirty.
於 2023 年 8 月住了 1 晚
Julian MOD 於 2023年8月25日回覆
I do apologize that you may had some concerns about our hotel. Please feel free to reach out to the front desk staff with any questions or concerns. Thank you!

10/10 有夠讚

Amy

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Night staff was excellent in their services and knowledgeable
於 2023 年 8 月住了 1 晚
ju 於 2023年8月25日回覆
Thank you for your review I will forward the message to my staff.

4/10 不太好

James

不喜歡:整潔度、設施服務和住宿環境和硬體
The exterior was a warning. Dead trees, bushes, dirt in exterior. Main parking entrance was smoking hangout and concrete was dirty. Huge dangerous hole in parking area. Security door left open, unable to use key card for alternate door access. Poor lighting in bathroom of room, poor renovation in bathroom slapped together with random boards around bathtub, wall paper not applied correctly. Expedia should not list as option.
於 2023 年 8 月住了 3 晚
Julian MOD 於 2023年8月25日回覆
Thank you for your review. My staff and I will continue to improve any issues you may have had.

10/10 有夠讚

Robert

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff and clean updated hotel, will definitely book again!
於 2023 年 5 月住了 1 晚
Julian MOD 於 2023年8月25日回覆
Thank you for your positive review.

2/10 很糟糕

Ken

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Nastiest place I have ever seen. Room smelt like an ashtray. Carpet was filthy. I would not dare walk on it barefoot! Bathroom had a hole in the ceiling, mold, mildew. Nope not good at all😡
於 2023 年 7 月住了 1 晚
j 於 2023年8月25日回覆
I do apologize for any problems you may have had with your room. Rest assured that my staff and my self will look into this and correct it.

4/10 不太好

jason

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Just fair.
The rooms had a insect problem. The area was not the nicest place nor the safest. The staff was good to deal with. It was a place to stay at a good cost.
於 2023 年 7 月住了 6 晚
Julian MOD 於 2023年8月25日回覆
we do apologize for any concerns you may have had with your stay. Please reach our to our team should you have any questions.

10/10 有夠讚

jessica

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Todo bien con el hotel solo con hotels.com me enojé mucho por q tenía otra reservación en otro hotel y me la cancelaron y tuve. Q manejar una hora para estar en este otro hotel
於 2023 年 7 月住了 1 晚
Julian MOD 於 2023年8月25日回覆
Thank you for your response. We do apologize for any inconveniences you may have had.

8/10 不錯哦

Mollie

於 2023 年 7 月住了 5 晚
Julian MOD 於 2023年8月25日回覆
please reach out to the hotel should you have any questions and concerns