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大章克 I-70 凱富飯店的評分

2.5 out of 5
大章克 I-70 凱富飯店
750 3/4 Horizon Dr., Grand Junction, CO

評論

8.4

非常好

10 分，有夠讚；850 則評論中有 426 則" "
8 分，不錯哦；850 則評論中有 275 則" "
6 分，一般般；850 則評論中有 79 則" "
4 分，不太好；850 則評論中有 33 則" "
2 分，很糟糕；850 則評論中有 37 則" "

8.6/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度

6/10 一般般

Robin

商務旅客
Use Expedia site for reservations. Mgr. said nothing could be done about reserving room through Comfort Inn site and not staying there but being charged.
於 2024 年 1 月住了 1 晚
GM 於 2024年5月1日回覆
I apologize for any misunderstanding. The reservation you made was a Prepaid, No Cancel reservation. So you paid at the time of booking, whether you decided to stay with us or not. If you have any other questions, feel free to reach out. We hope you will get to stay with us again soon.

2/10 很糟糕

Sarah

商務旅客, 家庭旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
I booked a two queen accessible room with a roll in shower. When we checked in, we were told there were no more of those rooms left that the person who had been in charge earlier, had changed our room to a single queen. I asked if it had a roll in shower I was told yes, but it did not. I am a paraplegic and required a room that my wheelchair could get through. It was not accessible for me to wheel in front of the bed or down the side of the bed. My wheelchair is small, considered child size. So when I say I couldn’t get around, I should have been able to if it was fully accessible. The lady at the desk said she couldn’t do anything for us about the room or about the charge. We were stuck. Myself, my husband & son, both very tall & in need of a good nights rest. We lost a family member unexpectedly and are traveling Vegas to Wyoming so we were very upset not to be able to be in the room we selected.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日回覆
I am so sorry to hear that you had an issue with your room type. Unfortunately, we do not have any handicap accessible rooms with two queen beds. The room you booked is the room you received. We do not physically have the room type that you described booking. I apologize for the misunderstanding. We hope you will come visit us again under better circumstances. Our condolences.

10/10 有夠讚

IDALIA

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect, the staff was nice, and the room was comfortable.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月23日回覆
Im so glad to hear that we "perfected" your stay! We look forward to seeing you again next time!

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was comfortable. The breakfast was plentiful and had a good variety of options. The staff were friendly and helpful.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月15日回覆
Thank you so much John! I will be sure to share your great feedback with the team!

10/10 有夠讚

William

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable room
於 2024 年 4 月住了 1 晚
GM 於 2024年4月15日回覆
Thank you so much William! I will be sure to share your great feedback with the team!

6/10 一般般

Lori，Greenville

情侶出遊
不喜歡：員工素質和住宿環境和硬體
Budget hotel right off the interstate, fine for a one night stay. Could have been a bit cleaner and there was a smoke smell through the public areas but bed was comfortable.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日回覆
Im sorry to hear about your less than stellar experience. We are a non smoking hotel and have not had this complaint before. I am hoping someone just came in after smoking and that is what you encountered. We look forward to improving your outlook about us on your next trip.

10/10 有夠讚

Linda

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel is clean, comfortable and close to the interstate for easy access.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月5日回覆
Thanks Linda! I will let the team know how much you appreciated their hard work in making sure everything is clean!

10/10 有夠讚

Elijah

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly and efficient staff. Quick and easy check in.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日回覆
Thank you so much! We appreciate the 5/5! See you next time!

10/10 有夠讚

Trinidad

親子旅遊
喜歡：設施服務
The staff was nice upon arrival. The room was clean, the breakfast staff was doing a great job. Overall great experience and great price! Thanks!
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日回覆
Thank you so much for the feedback. I will let the team know how much you appreciated their hard work! We look forward to seeing you again next time!

10/10 有夠讚

Alexxis

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日回覆
Thank you for the 5/5! We appreciate your business!!

10/10 有夠讚

Charlotte

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was super clean and staff was friendly.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月8日回覆
Thank you so much! Ill let the team know how much you enjoyed their hospitality and cleanliness! We appreciate the feedback!

10/10 有夠讚

Dayln

於 2024 年 2 月住了 1 晚
GM 於 2024年3月20日回覆
Thank you so much!

10/10 有夠讚

Sharon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our room was nice, our beds were comfortable. We really enjoyed the pool, so nice and warm, nice for a wintertime break. Enjoyed the breakfast they offered for the morning, i would recommend Comfort Inn on Horizon.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月26日回覆
Thank you so much for staying and for leaving such a great review. We look forward to seeing you again on your next trip!

10/10 有夠讚

DENISE，RIVERTON

喜歡：整潔度、員工素質和住宿環境和硬體
My stay at Comfort Inn Grand Junction I-70 was very good. The staff was very helpful and friendly. Although it was an older motel, it had been nicely updated. Everything was very clean, and the breakfast had many good options. I would consider staying there again.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月9日回覆
Thank you so much for the feedback! We are constantly improving and will have new furniture soon too! We look forward to seeing you again and showing you how much we have done in the meantime. Have a great weekend!

10/10 有夠讚

Kristine

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Everything is great about this property, will stay again
於 2024 年 2 月住了 2 晚
GM 於 2024年2月6日回覆
Thank you so much Kristine! We look forward to seeing you again too!

10/10 有夠讚

Christina

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
GM 於 2024年1月16日回覆
We appreciate the AMAZING feedback. Thanks Christina!

8/10 不錯哦

Rosa，Cheyenne

情侶出遊
喜歡：整潔度和設施服務
於 2024 年 1 月住了 1 晚
GM 於 2024年1月16日回覆
Thank you Rosa!! Have an AWESOME day!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
LR 於 2024年1月9日回覆
Thank you for staying with us! We hope you had an amazing time! We look forward to your next stay with us!

10/10 有夠讚

Gerhard

於 2023 年 12 月住了 1 晚
DC 於 2024年1月31日回覆
Thank you for the perfect 5! We hope to see you again next time through Grand Junction Colorado. You are appreciated.

10/10 有夠讚

Janice

於 2023 年 12 月住了 4 晚
LR 於 2024年1月7日回覆
Thank you for staying with us and taking your time to write a review. We are so glad you enjoyed your stay! Have a FANTASTIC SUNDAY!

4/10 不太好

HILDA

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Not Good!
The per friendly room smelled so bad we had to get another room. The control was not working and there was piss stains on the bed.
於 2023 年 12 月住了 1 晚
GM 於 2024年1月1日回覆
I am so sorry to hear that your stay was less than amazing. We usually get great feedback. I will follow up with housekeeping. Thank you for bringing it to my attention. We hope you will give us another chance on your next trip. Happy New Year!

10/10 有夠讚

Mary

喜歡：整潔度、住宿環境和硬體和客房舒適度
Cute & peaceful
It was a cute little place. The room was clean and looked like it had been newly renovated. It’s located away from the hustle and bustle of the highway so it has a more peaceful sleep atmosphere. If we’re ever again this away it will be our resting place!!!!
於 2023 年 12 月住了 1 晚
GM 於 2023年12月19日回覆
Thank you so much! We look forward to seeing you again next time too! Happy Holidays!

4/10 不太好

Anthony

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Okay-ish
The comforter on the bed was stained and dirty. Room was in okay shape. Overall decent.
於 2023 年 12 月住了 1 晚
LR 於 2023年12月11日回覆
Thank you for staying with us and taking your time to bring this to our attention. I will talk to our staff, to make sure this does not happen again. We hope you have a great week.

10/10 有夠讚

Anthony

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
LR 於 2023年12月11日回覆
Thank you for staying with us and taking your time to leave a review. We cant wait to see you on your next trip.

10/10 有夠讚

VLADIMIR

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Liz 於 2023年12月7日回覆
Thank you for staying with us and taking your time to write a review. We are so GLAD you enjoyed your stay! I will let our staff know what a WONDERFUL job they are doing. We hope you have an amazing week and we look forward to seeing you on your next trip!

10/10 有夠讚

Shannon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年12月1日回覆
Thanks for the perfect 10/10 review! We appreciate you! Happy Holidays!

10/10 有夠讚

Savita，Aurora

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Liz 於 2023年11月30日回覆
Thank you for staying with us. It was a pleasure having you be our guest. We hope you have a SPECTACULAR week. We look forward to seeing you on your next trip!

4/10 不太好

Michelle

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Convenient location but not clean. Housekeepers are doing the bare minimum unfortunately. Our room wasn’t thoroughly cleaned. Old, smelly rooms.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日回覆
Thank you so much for staying with us and for leaving feedback. Our housekeepers work very hard and now with our slower season, they are even getting into all the nooks and crannies! We already have new wallpaper and carpeting and are in the process of updating even more. We look forward to showing you what we've done in the future!

10/10 有夠讚

MYKHAILO

喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 1 晚
GM 於 2023年12月15日回覆
Thank you for the 5/5! Happy Holidays!

10/10 有夠讚

Kim

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and comfy bed!!
GM 於 2023年11月27日回覆
We appreciate it Kim! Happy Holidays!

10/10 有夠讚

Kim

於 2023 年 11 月住了 1 晚
GM 於 2023年12月15日回覆
We appreciate the feedback! Happy Holidays!

10/10 有夠讚

John，Watsonville

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
GM 於 2023年11月27日回覆
Thanks John! Happy Holidays!

8/10 不錯哦

Nancy

於 2023 年 11 月住了 1 晚
LR 於 2023年12月11日回覆
Thank you for staying with us and taking your time to leave a review. We cant wait to see you on your next trip.

8/10 不錯哦

Cindie

喜歡：住宿環境和硬體
Very nice
於 2023 年 11 月住了 1 晚
DC 於 2023年11月20日回覆
Thank you for the great review and the chance for us to serve as your home away from home. We hope to see you again soon.

8/10 不錯哦

Donald

喜歡：整潔度、員工素質和住宿環境和硬體
Neighbors
於 2023 年 11 月住了 2 晚
GM 於 2023年11月9日回覆
Thanks for staying with us and leaving a review! We look forward to seeing you again next time!

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Quiet room with a very comfortable bed..Thank you.
於 2023 年 10 月住了 1 晚
Liz 於 2023年11月6日回覆
Thank you for letting us be your home away from home. We are so glad you had such a positive experience. I will let our staff know what a fantastic job they are doing! We hope you have an amazing week. We look forward to your next stay.

8/10 不錯哦

raymond

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
DC 於 2023年11月8日回覆
Thank you for the chance to serve you and we hope to see you again next time through Grand Junction, CO

8/10 不錯哦

chandra shin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was mostly good. The room was large and comfortable. The staff pleasant and welcoming. But apparently ice is only accessible til a certain time.
於 2023 年 10 月住了 1 晚
GM 於 2023年11月1日回覆
Im glad to hear that you enjoyed your stay. We are waiting on a part for our ice machine on the first floor but they both should be available 24/7. Ill check into this. Thank you.

10/10 有夠讚

Cynthia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed staying at this hotel. There breakfast was great and pool was perfect depth for grandkids and beds were very comfortable.
於 2023 年 10 月住了 1 晚
GM 於 2023年11月1日回覆
Thanks so much! Im glad the kiddos enjoyed the pool! We look forward to seeing you again next time!

8/10 不錯哦

Byongjin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
GM 於 2023年11月1日回覆
Thanks for staying with us and leaving a review! We look forward to seeing you again next time!

6/10 一般般

Jose，Huntley

家庭旅遊
喜歡：員工素質
Room smelled like desinfectant.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月26日回覆
Thanks for the feedback. We have new chemicals and new fragrances we are working with. I will check with housekeeping and make sure everything is as it should be. I appreciate you letting me know!

8/10 不錯哦

Liz，Channahon

喜歡：整潔度、員工素質和住宿環境和硬體
This was a great stop on my trip back home. Very clean, very friendly, affordable and helpful staff. I will stay here again!
於 2023 年 10 月住了 1 晚
GM 於 2023年10月26日回覆
Im glad we could be your "home" away from home! We look forward to seeing you again next time!

10/10 有夠讚

Erik

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
GM 於 2023年10月23日回覆
Thanks Erik! Have a GREAT week!

10/10 有夠讚

Janice

Quiet and friendly. Perfect for my needs.
於 2023 年 10 月住了 1 晚
Liz 於 2023年10月27日回覆
Thank you so much for such a positive review. I will let our staff know what a GREAT job they are doing. We are so glad we were able to make your stay such an WONDERFUL experience. We look forward to seeing you on your next trip! Have an AMAZING weekend! Happy FRIDAY!

10/10 有夠讚

john

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The gentleman at the front desk was very friendly.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月16日回覆
Thank you so much for the 5/5! I will let the team know how great they are doing!

10/10 有夠讚

Jorden

於 2023 年 10 月住了 1 晚
DC 於 2023年11月3日回覆
Thank you for the perfect 5 out of 5. We hope to see you again soon

10/10 有夠讚

Lois

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Most comfortable beds ever
It’s an older hotel, but quite clean, and the things that matter simply over the top. I had the best night of sleep on a very comfortable queen bed mattress. I used my own pillow but the beds had 4 plush pillows. The sink and uncluttered vanity was separate from the tub and toilet. Instant hot water when I turned on the shower and the bath towels were thick and plush. The room temperature was easy to regulate, and the steady fan was conducive to an uninterrupted night of sleeping. Breakfast options included hot and cold food choices. My dinner was at a nearby Italian restaurant, convenient and delicious. This Comfort Inn is true to its title. Very comfortable!
於 2023 年 10 月住了 1 晚
Liz 於 2023年10月13日回覆
Thank you so much for such a positive review. I will let our staff know what a GREAT job they are doing. We are so glad we were able to make your stay such a great experience. We look forward to seeing you on your next trip! Have an AMAZING weekend! Happy FRIDAY!

6/10 一般般

Terry

情侶出遊, 寵物同遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Sounded like an elephant stomping the floor above us. Rattled our windows and tried to knock pictures off the wall. Complained at desk but stomping continued. First ever complaint at Comfort Inn!
於 2023 年 10 月住了 2 晚
LR 於 2023年10月13日回覆
We are so truly sorry you has a less than stellar stay. We wish you would have let us know and we could have talked to the people above you. We hope you give us another chance in the future. Have a WONDERFUL weekend.

10/10 有夠讚

Danny

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月11日回覆
Thank you for the 10/10 Danny! We appreciate that you chose us and look forward to seeing you again next time!