外觀

凱富套房飯店的評分

2.5 out of 5
凱富套房飯店
2631 Enterprise, Goodland, KS

評論

8.8

有夠讚

10 分,有夠讚;790 則評論中有 463 則" "
8 分,不錯哦;790 則評論中有 215 則" "
6 分,一般般;790 則評論中有 67 則" "
4 分,不太好;790 則評論中有 23 則" "
2 分,很糟糕;790 則評論中有 22 則" "

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Danny

於 2024 年 3 月住了 1 晚
Starla K - General Manager 於 2024年4月9日回覆
Thank you for rating our hotel!

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was a lot of ice in the parking lot and no effort to apply any ice melt - dangerous. The breakfast was okay, but, just okay, Coffee ran out, eggs were rough, sausage was overcooked. Room was roomy and comfortable. I found a raisin on the floor. Tub was okay, but dripped and the stopper was set to catch the drips - needs maintenance. Good rest, comfortable, but could be better with a little effort.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月9日回覆
Thank you for reviewing our hotel!

10/10 有夠讚

Rosann

喜歡:整潔度、員工素質和住宿環境和硬體
Easy access to interstate. Very quiet. Felt safe.
於 2024 年 3 月住了 1 晚
Starla K - General Manager 於 2024年3月26日回覆
Thank you so much for reviewing our hotel! We look forward to seeing you again!

10/10 有夠讚

Carol

喜歡:整潔度、員工素質和住宿環境和硬體
Loved the staff so friendly and kind and help would definitely stay again and recommend to family or friends
於 2024 年 3 月住了 2 晚
Starla K - General Manager 於 2024年3月26日回覆
Thank you so much for reviewing our hotel! We can't wait to see you again!

10/10 有夠讚

Robin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet and convenient
於 2024 年 3 月住了 1 晚
Starla K. - General Manager 於 2024年3月26日回覆
Thank you for reviewing our hotel! We look forward to seeing you again soon!

8/10 不錯哦

William

於 2024 年 2 月住了 1 晚
Starla K - General Manager 於 2024年3月26日回覆
Thank you for rating our hotel!

10/10 有夠讚

Tammy

喜歡:整潔度、員工素質和住宿環境和硬體
It is convenient to visit family in the area. Easy check in and okay breakfast
於 2024 年 1 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for reviewing our hotel! We look forward to seeing you again!

8/10 不錯哦

Stan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable
Comfortable and quiet
於 2024 年 1 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for reviewing our hotel, we look forward to seeing you again!

4/10 不太好

Shelley

家庭旅遊
喜歡:整潔度
不喜歡:客房舒適度
於 2024 年 1 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

2/10 很糟糕

Jay

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ridiculous customer service
I was stranded due to highway closure and tried booking a room for that evening (not the evening that was actually booked). Somehow when I was going through the process the date changed from that same day to 2 weeks later and I didn't notice that. I immediately requested a refund, and the hotel denied it. It wasn't like I asked the day before the booking, in which I would understand, but 2 weeks before? My fault for not double checking but was in a hurry due to there being hundreds of people trying to find a room at the time. Not the type of customer service that would ever lead me back to any Comfort Inn ever again. I would sleep in the car next time rather than even try this hotel.
於 2024 年 1 月住了 1 晚
Starla K 於 2024年1月15日回覆
Hello,We aren’t aware of denying any cancelations at the hotel during a snow storm. We do not do that. But as you are reviewing on a 3rd party site I’m assuming that is how you booked? If so it could be that the hotel did not deny the refund. It could be that the 3rd party denied it do to their policies. Unfortunately with these types of bookings the hotel does not have the ability to cancel nor change these, only the company booked with can. I hope this helps you choose how you book in the future! We do hope to see you at some point. Thank you!

10/10 有夠讚

James,CHANDLER

於 2024 年 1 月住了 2 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

10/10 有夠讚

Colleen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

2/10 很糟糕

Karina

於 2023 年 12 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel.

10/10 有夠讚

Kay

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

4/10 不太好

Judith

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Not dog friendly
Taken out of our room. Was told I should’ve called instead of booked on line for pet room. No king bed room for pets. Reprimanded about the door I used. Not a good experience but now I know where not to stay as we travel frequently to Colorado.
於 2023 年 12 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for sharing your experience! Unfortunately, we are not listed as pet friendly online, instead online it says we are not pet friendly. This saves us from a lot of confusion such as this, as we have just a couple of room we can allow pets in. We do recommend when traveling with a pet that you call any hotel directly to verify their pet policies. Thank you again!

8/10 不錯哦

Steven,Dekalb

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

10/10 有夠讚

Alfred

家庭旅遊
Good stay, a bit noisy in the hallway-ice machine very loud. Noisy elevator.
於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for sharing your experience!

10/10 有夠讚

Sue

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice facility, comfortable bed, good breakfast
於 2023 年 11 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for the kind review! We look forward to seeing you again soon!

10/10 有夠讚

Gordon

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice overnight stop, convenient and quiet.
於 2023 年 11 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for reviewing our hotel! We look forward to seeing you again soon!

10/10 有夠讚

Dorothy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location. Great staff!
於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for such a kind review! We hope to see you again soon!

8/10 不錯哦

David

家庭旅遊
喜歡:整潔度和客房舒適度
Super friendly staff! Stayed here about 5 years ago and thought it was amazing. Don’t think much has changed in 5 years. Starting to become dated.
於 2023 年 10 月住了 1 晚
Starla K - GM 於 2023年10月30日回覆
Thank you for your review! We actually just finished converting this property from a different franchise entirely to the Comfort Inn & Suites. That entailed a compete renovation! Everything is the hotel is new! It was a long process but we are happy it is completed and turned out beautifully! We hope to see you again!

10/10 有夠讚

Daniel

於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

10/10 有夠讚

SUSAN

情侶出遊, 商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
The hospitality and service was great ! Restaurants not far. Really enjoyed our stay
於 2023 年 7 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for reviewing our hotel! We look forward to seeing you again!

10/10 有夠讚

Bill

喜歡:整潔度
於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

10/10 有夠讚

Jacki

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for rating our hotel!

10/10 有夠讚

James

於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for rating our hotel!

6/10 一般般

Michael

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Staff at front desk was rude Acted like it was a crime to ask for another blanket
於 2023 年 10 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for reviewing our hotel! We strive to provide the best service and accommodations in our power! We do hope to you will provide us with another opportunity to provide you with amazing service!

6/10 一般般

Lisa

情侶出遊
喜歡:整潔度和員工素質
Nice and comfortable, clean.
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for reviewing our hotel! We are always shooting for 5 stars with our amazing service and accommodations! We hope to see you again!

8/10 不錯哦

Laurianne

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

10/10 有夠讚

Jan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Across KS
Very nice new hotel. More modern convinces.
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for such a kind review! We look forward to hosting you again soon!

10/10 有夠讚

Donald R

於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

8/10 不錯哦

Rick

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

8/10 不錯哦

Joni

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for rating our hotel!

4/10 不太好

Lessie

於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for rating our hotel!

10/10 有夠讚

Kelsey

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great. Stopped in for one night and it did the job.
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you so much for such a kind review! We look forward to seeing you again soon!

4/10 不太好

Carol

商務旅客
喜歡:住宿環境和硬體
The key did not open our room. I went downstairs and was issued a new set of keys which also did not open the door. So my partner took the 2nd set of keys down and the receptionist was unwilling to give our situation priority over 2 gentleman who just walked in the front door. These 2 guys multiple time told the receptionist to take care of our issues before then. I went down a third time and came back with the hotel receptionist who reluctantly came with me to try. We were corrrect; he lock was defective. We ended up in a different room. He was not wiling to help us right away until we insisted. He never apologized to us for the inconvenience. He did not acknowledge our inconvenience we had gone through. There was a lady who very helpful and nice. She checked us in originally, but I believe her shift had just ended and his just started.
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland 於 2024年2月6日回覆
Thank you for sharing your experience! We are always striving to be better! We hope to see you again!

8/10 不錯哦

Debra

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One Night
Room was nice, clean and quiet. Laundry needs expanding because it one had one washer and one dryer.
於 2023 年 9 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for reviewing our hotel! The majority of the time our guest laundry facility is sufficient. It really isn't used enough for us to expand it. But if we do run into issues more in the future we will definitely take that into consideration! Thanks again for your review!

8/10 不錯哦

Dennis

於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you so much for rating our hotel!

6/10 一般般

Michael

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
AC does not work properly. Do not stay here unless you like being overheated. Staff said it would get up to 75 or 78 then ac would come on for a while and then shut down. Cycle would repeat. Not conducive to a good night’s sleep.
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for reviewing our hotel! I am sorry to see you had AC issues. We are always working to provide the best service and accommodations and have made sure they are all working. Thanks again!

6/10 一般般

Charles

不喜歡:整潔度
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for rating our hotel!

4/10 不太好

Christina

親子旅遊
不喜歡:整潔度和住宿環境和硬體
Lager sized jetted hot tub was operational. Mosquitos in the work out room. Breakfast was disappointing. Beds and pillows very comfortable.
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for sharing your experience. We appreciate all feedback as we strive to provide only the best service and accommodations for each and every guest! We hope that you will provide us with another opportunity in the future! Thanks again!

8/10 不錯哦

Stephanie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
C
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for rating our hotel!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for rating our hotel!

4/10 不太好

Daniel,Parker

商務旅客
The location was OK. I chose to stay on the side away from interstate 70. The hotel is average overall. The thing that makes the rooms terrible is the air conditioning units. The fan on the units cannot be set to run constantly. When they turn on it’s like starting a chainsaw. It’ll wake you up every time it turns on. Every five or 10 minutes. I would never stay there again.
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you for sharing your experience. We appreciate all feedback as we strive to provide only the best service and accommodations for each and every guest! We hope that you will provide us with another opportunity in the future! Thanks again!

10/10 有夠讚

GERALD

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a good night. Pleased.
於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you so much for reviewing our hotel! We are happy to see you enjoyed your stay with us! We look forward to hosting you again in the future!

10/10 有夠讚

Jonathan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice facility. Breakfast was a little below average but the facility looked great.
於 2023 年 8 月住了 1 晚
Starla K - GM 於 2023年8月15日回覆
Thanks for reviewing our hotel!! We look forward to seeing you the next time you’re in western Kansas!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and comfortable
於 2023 年 8 月住了 1 晚
Starla K - GM 於 2023年8月15日回覆
Thank you for reviewing our hotel! We hope to see you again soon!

2/10 很糟糕

Daniel

於 2023 年 7 月住了 1 晚
GM 於 2023年8月12日回覆
Thank you for rating our hotel. We don’t typically get a lot of terrible reviews of our beautifully renovated property. Feel free to contact me directly to further explain what might have happened during your stay, so that we can do what we can to ensure our future guests do not have the same experience. I am typically at the hotel during business hours. Thank you!

8/10 不錯哦

Lawrence

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, clean rooms, good breakfast.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Wesley

於 2023 年 8 月住了 1 晚
Comfort Inn & Suites Goodland, KS 於 2024年2月7日回覆
Thank you so much for rating our hotel!