客房景觀

馬塔拉景觀飯店的評分

4.5 out of 5
馬塔拉景觀飯店
22 View Avenue, Surfers Paradise, QLD

評論

7.8

不錯哦

10 分,有夠讚;1001 則評論中有 354 則" "
8 分,不錯哦;1001 則評論中有 337 則" "
6 分,一般般;1001 則評論中有 156 則" "
4 分,不太好;1001 則評論中有 90 則" "
2 分,很糟糕;1001 則評論中有 64 則" "

7.8/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

7.2/10

住宿環境和硬體

7.8/10

環保程度

評論

8/10 不錯哦

Ching Shun

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Mantra on View Surfers Paradise Management Team 於 2024年3月13日回覆
Dear Ching Shun, Thank you for taking the time to leave a review with us relating to your stay at Mantra on View Surfers Paradise! We are glad to see that your stay exceeded expectations. It is our sincere hope to welcome you again in the near future.

8/10 不錯哦

PUI YU

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room is spacious with great location which is close to main scenery !
於 2023 年 7 月住了 2 晚
Liam | Assistant Manager 於 2023年8月2日回覆
Dear Pui Yu, Thank you for your 4/5 review! We are glad to see that your stay with us here at Mantra on View Hotel was enjoyable. We hope to see you back again soon!

10/10 有夠讚

PUI YU

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Liam | Assistant Manager 於 2023年7月27日回覆
Dear Pui Yu, Thank you for your 5/5 review! It is our hope to see you again at Mantra on View very soon!

10/10 有夠讚

Zhi,San Francisco

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
I like the location, It’s very convenient
於 2023 年 3 月住了 2 晚
Liam | Duty Manager 於 2023年3月22日回覆
Good Evening Zhi, Thank you for sharing your 5/5 review and feedback! It is our hope to see you again soon!

10/10 有夠讚

Wing Hei Renee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 3 晚

8/10 不錯哦

Wei wei

家庭旅遊
喜歡:員工素質和客房舒適度
於 2021 年 12 月住了 1 晚
Aaron 於 2022年1月16日回覆
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 一般般

Gina,RUNAWAY BAY

商務旅客
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
No heated spa, no day spa, no room service, no dinner restaurant
於 2024 年 4 月住了 1 晚
Mantra On View Management Team 於 2024年4月20日回覆
Dear Gina,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 不錯哦

Barbara

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bathroom rubbish bin needs either cleaning or chucking out. ROOM 1117
於 2024 年 4 月住了 3 晚
Mantra On View Management Team 於 2024年4月10日回覆
Dear Barbera,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 不錯哦

Jagjeet

於 2024 年 4 月住了 2 晚
Mantra on View Surfers Paradise | Management Team 於 2024年4月26日回覆
Dear Jagjeet, Thank you for taking the time to leave a review based on your recent experience with us at Mantra on View Surfers Paradise. We are pleased to see that your stay met your expectations! Your feedback is important to us and we will be using this to encourage our team to continuously improve our services so that more guests can enjoy the excellent experiences we wish to provide. It is our sincere hope to welcome you back to Mantra on View in the near future!

10/10 有夠讚

Ethel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, great service from staff would stay there again or refer the hotel
於 2024 年 4 月住了 1 晚
Kate 於 2024年4月7日回覆
Thank you for your 5/5 review Ethel! I am glad to hear our staff made such a good impression!

6/10 一般般

Chukit

情侶出遊
喜歡:設施服務
不喜歡:員工素質和住宿環境和硬體
Good location near beach and shopping centre.
於 2024 年 3 月住了 3 晚
Mantra on view Management Team 於 2024年4月2日回覆
Dear Chukit,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 有夠讚

Panagiotis,MELTON

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 3 晚
Kate 於 2024年4月1日回覆
Thank you for taking the time to leave us a 5-star review!

10/10 有夠讚

Natalie

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 4 晚
Kate 於 2024年4月1日回覆
Thank you for taking the time to leave us a review Natalie!

2/10 很糟糕

Talara

情侶出遊, 家庭旅遊, 親子旅遊
不喜歡:整潔度和住宿環境和硬體
Overall it wasn’t the best I wish I spent more money on somewhere nicer. I’m still waiting for a promised refund 2 months later.
於 2024 年 2 月住了 5 晚
Mantra On View Management Team 於 2024年3月26日回覆
Dear Talara,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4/10 不太好

Suran

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There wasn’t even a bottle of water in the room. They mention water and other things in welcome card but there wasn’t anything. There was a big sting on the floor.
於 2024 年 3 月住了 3 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Suran,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 不錯哦

Harmanpreet

We stayed for 5 days in Mantra hotel, room was very clean and we had had a great time here.
於 2024 年 3 月住了 4 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Harmanpreet,We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 不錯哦

Charmaine

Happy staying at Mantra
於 2024 年 3 月住了 1 晚
Mantra on View Surfers Paradise Management Team 於 2024年3月13日回覆
Dear Charmaine, Thank you for taking the time to leave a review relating to your stay with us at Mantra on View Surfers Paradise. We are thrilled to see that you were happy staying with us! We hope that your stay was enjoyable, and we hope to welcome you again in the near future!

8/10 不錯哦

Bibek,Strathfield

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was all good. Thank you for your hospitality
於 2024 年 3 月住了 4 晚
Mantra on View Surfers Paradise Management Team 於 2024年3月13日回覆
Dear Bibek, Thank you so much for taking the time to leave a 4/5 review! We are thrilled to see that your stay with us here at Mantra on View Surfers Paradise has been good. It is our sincere hope to welcome you again in the near future so that we can provide you with another great stay.

8/10 不錯哦

Arna

喜歡:整潔度、員工素質和住宿環境和硬體
Easy to get to shopping and food
於 2024 年 3 月住了 3 晚
Mantra on View Surfers Paradise Management Team 於 2024年3月13日回覆
Dear Arna, Thank you for taking the time to leave a 4/5 review! We love to see that our location was a highlight for your stay. It is our sincere hope to see you at Mantra on View Surfers Paradise again in the near future!

8/10 不錯哦

A.

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Mantra on View Surfers Paradise Management Team 於 2024年3月13日回覆
Dear A.,Thank you for your 4/5 review! We hope to see you back at Mantra on View Surfers Paradise in the near future.

10/10 有夠讚

Russell and Linda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was very central, staff were always helpful
於 2024 年 3 月住了 3 晚
Mantra on View Surfers Paradise Management Team 於 2024年3月13日回覆
Dear Russell and Linda, Thank you for taking the time to leave a 5 star relating to your stay with us! We are thrilled to see that our location and helpful staff were highlights of your trip. It is our sincere hope to welcome you both back in the near future so that we can provide another 5 star holiday for you!

2/10 很糟糕

Vesna

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property had numerous water leak issues while I stayed there. For a three night stay I had to move the room three times (1st room in a terrible condition with Damaged and outdated furniture, dirty bedding, curtains, ripped carpets, bathroom full of mould….2nd room was affected by flooding and had 6 ventilators on 24/7 in front of my room- this room was slightly better furnished however very smelly, extremely noisy due to ventilators on the hallway in front of the room and heaps of mould in bathroom. Last third room was newly furnished however heaps of mould in the bathroom and hallway walls- very smelly due to that and very thin pillows which were very uncomfortable to sleep on) Two receptionist could not be bothered with my accommodation issues. Kate night manager was lovely and helped with the change of room however due to full capacity there wasn’t many options so I moved at 9:30pm one night and the other day the room wasn’t ready until 3:30pm so I wasted so much time and energy resolving the matter. Hotel is in a great location, close to everything however due to its condition it is just so terrible that I would not recommend stay there. I wish I booked a different hotel as was traveling from interstate and very am disappointed with wasted money on this accommodation.
於 2024 年 2 月住了 3 晚
Kate 於 2024年3月21日回覆
Hello Vesna, Thank you for taking the time to leave us a review. We are truly sorry for the issues and inconveniences you faced during your stay which we have now resolved. We would love to welcome you back in the future to redeem ourselves in the future!

10/10 有夠讚

Shigeru

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Shigeru,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.

2/10 很糟糕

Tahlia

於 2024 年 2 月住了 1 晚
Kate 於 2024年3月21日回覆
Thank you for taking the time to leave a rating Tahlia. I am sorry to see that you did not enjoy your stay with us, and would love to hear more about your stay.

8/10 不錯哦

Soula

親子旅遊
喜歡:整潔度、員工素質和設施服務
No pool or spa under renovation
於 2024 年 2 月住了 6 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Soula,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely,

8/10 不錯哦

maria elisa

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was accessible to everything
於 2024 年 2 月住了 2 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Maria,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 一般般

SATOKO

於 2024 年 2 月住了 1 晚
Kate 於 2024年3月21日回覆
Thank you for taking the time to leave us a rating Satoko, I am sorry to see that we were not able to score 5 stars and would love to hear more about your stay.

8/10 不錯哦

Agata

喜歡:整潔度和員工素質
於 2024 年 2 月住了 2 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Agata,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 不太好

Mina

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Not very clean. Would not stay again.
於 2024 年 1 月住了 3 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Mina,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 不錯哦

suren

情侶出遊
喜歡:整潔度
Near the beach, good surroundings with fun vibe
於 2024 年 2 月住了 2 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Suran,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 有夠讚

Shuling

於 2024 年 2 月住了 1 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Shuling,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 不錯哦

C

於 2024 年 2 月住了 6 晚
Kate 於 2024年3月21日回覆
Thank you for taking the time to leave a 4/5 rating C!

10/10 有夠讚

Theresa

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay. Reception and cleaners do a great job. Location is great also, close to the beach, shopping, dining and night life. Highly recommend
於 2024 年 2 月住了 5 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Theresa,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 有夠讚

Simone

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ive stayed at Tge Mantra on View on several occasions and always happy with the service thete..
Nikita Vakade 於 2024年3月16日回覆
Dear Simone,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely,

6/10 一般般

David

情侶出遊
喜歡:整潔度和員工素質
facilities were a little tired, staff were friendly and helpfull, next to tram stop, the compulsory bond I take as an insult.will i stay again, not decided yet!!
於 2024 年 1 月住了 1 晚
Nikita Vakade 於 2024年3月16日回覆
Dear David,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4/10 不太好

Adrian

情侶出遊
不喜歡:設施服務和住宿環境和硬體
Our room had a bad moisture smell, adding to that the entry ceiling was full of mould and mould spores, also within the ceiling to the main area. Not sure the mantra group should be allowing people to stay in rooms in this state, we mentioned this on checking out and they didn’t seem overly concerned of our comments. Never staying here again.
於 2024 年 2 月住了 2 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Adrain,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 不錯哦

Caitlin,Brisbane

喜歡:住宿環境和硬體
於 2024 年 1 月住了 1 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Cailtin,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 有夠讚

Michael

January 2024 Stay
Great place to stay. Very clean, great views, friendly staff. Overall just feels high end too.
於 2024 年 1 月住了 1 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Michael,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 不錯哦

Glen

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 1 月住了 1 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Glen,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 一般般

David

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Pretty ordinary experience. Needed to change the first room issued due to unacceptable cleanliness. WIFI was unacceptable No Swimming Pool.
於 2024 年 1 月住了 6 晚
Nikita Vakade 於 2024年3月16日回覆
Dear David,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 不錯哦

Gene

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very conveniently located, friendly helpful staff and a great location.
於 2024 年 1 月住了 1 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Gene,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 一般般

SONIA

於 2024 年 1 月住了 2 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Sonia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 很糟糕

Pek Kit

親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
this property, I kill 1 to 2 cockroach each day on my hotel desk, with my kids food. out of 1 day, we got no water supply, how would you want me to come back and go to any mantra out of the world? and we got no drink water supply from the lobby 1 day? Is such a shame. No more mantra or you can offer us something?
於 2024 年 1 月住了 6 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Pet,Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 不錯哦

Jim

於 2024 年 1 月住了 3 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Jim,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 有夠讚

Nerida

於 2024 年 1 月住了 2 晚
Nikita Vakade, 於 2024年3月16日回覆
Dear Nerida,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely,

10/10 有夠讚

Frossa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 7 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Frossa,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely,

10/10 有夠讚

Abdullah

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing! Me and my family had a really good time on our holiday. The price we got the package for was very good as well
於 2024 年 1 月住了 5 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Addullah,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely,

10/10 有夠讚

jeni

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We (including our kids ) loved our stay at Mantra view. will definitely come back.
於 2024 年 1 月住了 3 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Jeni,Thank you for sharing your 5 Star Review! We are delighted that your stay exceeded expectations. Here at Mantra on View we pride ourselves on our guest satisfaction. We appreciate your business and look forward to your return as a valued guest.Sincerely,

8/10 不錯哦

Nathan

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
I consider this place ‘budget priced’ for the area. And it came with ‘budget priced’ issues. Like mould in little areas of the shower and vents covered in dust. I accidently seen the corner of the mattress untucking the sheet and I was too scared to look fully. But the location and service was good
於 2024 年 1 月住了 4 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Nathan,We very much appreciate your comments regarding your stay at Mantra on View. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 不錯哦

Celeste

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Nikita Vakade 於 2024年3月16日回覆
Dear Celeste,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,