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ibis budget Glasgow Cumbernauld的評分

2.5 out of 5
ibis budget Glasgow Cumbernauld
Auchenkilns Roundabout, Glasgow, Scotland

評論

8.4

非常好

10 分，有夠讚；172 則評論中有 78 則" "
8 分，不錯哦；172 則評論中有 61 則" "
6 分，一般般；172 則評論中有 21 則" "
4 分，不太好；172 則評論中有 4 則" "
2 分，很糟糕；172 則評論中有 8 則" "

8.4/10

整潔度

9.0/10

員工素質

7.8/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

6/10 一般般

Yvonne

家庭旅遊
不喜歡：住宿環境和硬體
Hôtel room was clean but the fittings and furnishings (carpets) are old and extremely worn. Window handles and curtain rings broken. Television worked sometimes. Terrible smell in the bathroom (drains) with no ventilation. Appreciated the access to tea and coffee with kettle in the room.
於 2024 年 4 月住了 3 晚
Reception 於 2024年4月17日回覆
Dear Yvonne, Thank you for taking the time to provide feedback on your stay with us. We really do appreciate it and we are sorry that your stay did not meet your expectations. Kind Regards, Ibis Budget Glasgow Cumbernauld

8/10 不錯哦

Shehlla

家庭旅遊, 親子旅遊
喜歡：整潔度和員工素質
It was very good experience. I booked two rooms and we had a lovely time. The caroets overall are old, there was no phone in the room, and there was no water to make tea. But water was provided immediatly when i asked. Staff was super helpful. Beds were very comfortable. Toilet were very clean, Tv was wirking in the room... it added more entertainment. Car parking was free. Overall experience was very good
於 2024 年 4 月住了 2 晚
Reception 於 2024年4月9日回覆
Dear Shehlla,Thank you so much for taking the time to provide feedback on your stay with us. We really do appreciate it and we are so pleased to hear that you enjoyed the time you spent as our guest. Please visit again soon. Kind regards, Ibis Budget Glasgow Cumbernauld

10/10 有夠讚

Lucy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We have stayed here a few times. It is always clean and comfortable. Very convenient when travelling north or south. The nearby Red Deer is great for food and drink. Yes, it's a little tired, but it's a "budget" hotel. The staff are unfailingly polite, friendly and helpful.
於 2024 年 3 月住了 1 晚
Reception 於 2024年4月7日回覆
Dear Lucy, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and hope to welcome you again soon. Kind Regards, Ibis Budget Glasgow Cumbernauld

2/10 很糟糕

Gary

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Absolutely ancient hotel outdated rooms with over prices like a place off movies of a run down hotel don't go hear for a nice stay good for last resort that's it
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月31日回覆
Hello Gary,Thank you for staying with us and for taking time to write your review. We appreciate your feedback.

6/10 一般般

Marco

不喜歡：住宿環境和硬體
Non cambiano asciugamani se non a richiesta. Niente pulizie
於 2024 年 3 月住了 3 晚
Reception 於 2024年3月18日回覆
Thank you for providing feedback on your stay with us. We really appreciate your feedback. Kind Regards Ibis Budget Cumbernauld.

10/10 有夠讚

Fiona

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Side of the road leading to property was covered in rubbish
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月18日回覆
Thank you for providing feedback on your stay with us. We really appreciate your feedback. We note your comment about the litter on the verges and have contacted the relevant Local Authority in connection with this. Kind Regards Ibis Budget Cumbernauld.

6/10 一般般

Elizabeth

家庭旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The staff were very nice and the bed was clean and comfortable. Beyond that, the room was quite shabby. The TV remote was gone and the carpet was stained and worn, with bleach spots. The room smelled greasy, like dirty hair, and the curtains did not quite cover the windows. Overall the building needs a complete overhaul, deep clean and new carpets.
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月7日回覆
Dear Elizabeth, Thank you for taking the time to provide feedback on your stay with us. We are sorry that your visit did not meet your expectations and note your comments. Apologies. Kind Regards, Ibis Budget Glasgow Cumbernauld

8/10 不錯哦

Patrick

喜歡：整潔度、員工素質和住宿環境和硬體
A breakfast would be nice. Thoroughly enjoyed our stay
於 2024 年 1 月住了 1 晚
Reception 於 2024年2月8日回覆
Dear Patrick, Thank you so much for providing feedback on your stay with us. We really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget Glasgow Cumbernauld

10/10 有夠讚

helen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Reception 於 2024年1月11日回覆
Dear Helen, Thank you for providing feedback on your stay with us. We hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Kirsty

喜歡：整潔度、員工素質和客房舒適度
Nice hotel for a great price, very dog friendly and very much enjoyed our stay
於 2024 年 1 月住了 1 晚
Reception 於 2024年1月11日回覆
Dear Kirsty, Thank you for providing feedback on your stay with us. We hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Mark

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place to stay
Good clean and cheap no issues at all
於 2024 年 1 月住了 1 晚
Reception 於 2024年1月11日回覆
Dear Mark, Thank you for providing feedback on your stay with us. We hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld

4/10 不太好

Isabella

不喜歡：整潔度
於 2023 年 12 月住了 1 晚
Reception 於 2023年12月29日回覆
Dear Isabella, Thank you for taking the time to provide feedback on your stay. We are sorry that your stay did not meet your expectations.

10/10 有夠讚

A C

於 2023 年 12 月住了 2 晚
Reception 於 2023年12月28日回覆
Dear AC, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget Glasgow Cumbernauld

10/10 有夠讚

ANTHONY

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice, clean room.
於 2023 年 12 月住了 3 晚
Reception 於 2023年12月24日回覆
Dear Anthony, Thank you so much for providing feedback on your stay with us. We really appreciate you taking the time and hope to welcome you again soon. Have a lovely Christmas, Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Jag

於 2023 年 12 月住了 1 晚
Reception 於 2023年12月19日回覆
Dear Jag, Thank you for providing feedback on your stay with us. We do hope to welcome you again . Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Pamela

喜歡：整潔度、員工素質和住宿環境和硬體
Reception 於 2024年2月8日回覆
Dear Pamela, Thank you so much for providing feedback on your stay with us. We really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget Glasgow Cumbernauld

10/10 有夠讚

Marc

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
於 2023 年 12 月住了 1 晚
Reception 於 2023年12月18日回覆
Thank you so much providing feedback on your stay with us. We really appreciate it and hope to welcome you again soon. Kind Regards, Ibis Budget Cumbernauld

8/10 不錯哦

Jamiu

團體旅遊
喜歡：設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Reception 於 2023年12月15日回覆
Dear JamiuThank you for taking the time to leave feedback on your stay, we really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Thomas

於 2023 年 12 月住了 2 晚
Reception 於 2023年12月15日回覆
Dear Thomas, Thank you for taking the time to leave feedback on your stay, we really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Heather

I overly staff
於 2023 年 12 月住了 1 晚
Reception 於 2023年12月9日回覆
Dear Heather, Thank you for taking the time to provide feedback on your stay with us. I am so glad that you enjoyed your stay with and hope that you will visit us again very soon. Kind Regards, Ibis Budget Cumbernauld Team

10/10 有夠讚

Bev

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent value and friendly service
Super service and value . Chosen for proximity to friends house but 2nd time staying and really pleased . Two small issues that didn’t effect our stay 1 There is no automatic room service for towels and bin emptying . I’m sure if we’d asked they would have obliged . 2. There was a nasty drain smell in the foyer and top corridor .
於 2023 年 11 月住了 4 晚
Reception 於 2023年12月6日回覆
Dear Bev, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and do hope to welcome you again very soon. Kind Regards, Ibis Budget Glasgow Cumbernauld Team

6/10 一般般

Duncan

親子旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度
The room was needing hoovered and dusty.
於 2023 年 11 月住了 1 晚
Reception 於 2023年11月28日回覆
Good Morning, Thank you for taking the time to provide feedback on your stay with us. I am sorry that it did not meet your expectations. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Hazel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed at this hotel a number of times and cannot fault it. The staff are so helpful and friendly.
於 2023 年 11 月住了 1 晚
Reception 於 2023年11月23日回覆
Hi Hazel, Thank you for taking the time to provide feedback on your stay with us. It is always a pleasure to welcome you and we hope that you will visit again soon. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Jonathan

於 2023 年 11 月住了 1 晚
Reception 於 2023年12月9日回覆
Dear Jonathan, Thank you for taking the time to provide feedback on your stay with us, it really is appreciated. We are glad that you enjoyed your time with us and hope to welcome you again very soon. Kind Regards, Ibis Budget Team

4/10 不太好

Alan

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Reception 於 2023年11月18日回覆
Dear Alan, Thank you taking the time to provide a score on your stay. It would have been beneficial to have some more details on the issues you encountered, in order to give us the opportunity to resolve them. Kind Regards Ibis Budget Glasgow Cumbernauld

8/10 不錯哦

Audrey

喜歡：整潔度、員工素質和設施服務
Convenient as just off the motorway with plenty & easy parking. Walls a bit thin though, I could hear the TV in the room next door until 2am which was a bit annoying
於 2023 年 11 月住了 1 晚
Reception 於 2023年11月15日回覆
Dear Audrey. Thank you for taking the time to provide feedback on your stay. We really appreciate it and hope to welcome you again. Regards, Ibis Budget Team

10/10 有夠讚

John

於 2023 年 11 月住了 1 晚
Reception 於 2023年11月15日回覆
Hello John,Thank you for staying with us and for your review.We appreciate your feedback.Hope to see you again soon.

10/10 有夠讚

Shona

於 2023 年 11 月住了 1 晚
Reception 於 2023年11月6日回覆
Dear Sharon, Thank you very much for taking the time to provide feedback on your stay with us. We really appreciate ti and hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Reception 於 2023年10月25日回覆
Dear Robert, Thank you for taking the time to review your stay with us. We really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Reception 於 2023年10月23日回覆
Thank you for taking the time to provide feedback on your stay with us, we really appreciate it. Kind Regards Reception

6/10 一般般

Callum Paul

情侶出遊
喜歡：整潔度和員工素質
It was good for our short stay
於 2023 年 10 月住了 4 晚
Reception 於 2023年10月23日回覆
Thank you for taking the time to provide feedback on your stay with us, we really appreciate it. Kind Regards Reception

6/10 一般般

Ashly

不喜歡：住宿環境和硬體
於 2023 年 8 月住了 1 晚
Reception 於 2023年10月28日回覆
Dear Ashly, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it. Kind Regards, Ibis Budget Glasgow Cumbernauld

10/10 有夠讚

Jack

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Reception 於 2023年10月23日回覆
Dear Jack, Thank you for taking the time to provide feedback on your stay with us, we really appreciate it. Kind Regards Reception

10/10 有夠讚

CARRIE

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were so friendly and helpful
於 2023 年 10 月住了 1 晚
Reception 於 2023年10月8日回覆
Dear Carrie, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and hope to welcome you again very soon. Kindest Regards, Ibis Budget Cumbernauld

6/10 一般般

Marjory

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Lits of noisy neighbours banging about and running car engines at 4am. Best pick a back room well away from the car park. Pleasant staff, comfy bed, maintenance poor. Breakfast was fine and after all is said and done you get what you pay for. Good price for a pit stop. Great meal at Red Deer opposite.
於 2023 年 10 月住了 1 晚
Reception 於 2023年10月7日回覆
Dear Marjory, Thank you for taking the time to provide feedback on your stay with us. We appreciate guest comments and look to improve where we can. Kind Regards, Ibis Budget Cumbernauld

10/10 有夠讚

dennis

於 2023 年 10 月住了 1 晚
Reception 於 2023年10月27日回覆
Thank you for your feedback

10/10 有夠讚

Ellie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff were excellent. The lady on duty when we arrived went out of her way to help us. I usually stay at a travelodge or the like when going to the North of Scotland but it will be the Ibis from now on. Value for money and a good pub on site too.
於 2023 年 9 月住了 1 晚
Vero, reception 於 2023年10月1日回覆
Hello Ellie,Thank you for staying with us and for taking time to write your review. It is always a pleasure to receive a positive feedback.

8/10 不錯哦

Ahmed

喜歡：整潔度、員工素質和客房舒適度
Very good and very well spoken reception staff and helpful and very professional and polite.
於 2023 年 9 月住了 2 晚
Reception 於 2023年9月29日回覆
Dear Ahmed, Thank you for providing feedback on your stay with us, we really appreciate it. It is so nice to hear such positive comments about our team members. We hope to welcome you again. Kindest Regards Ibis Cumbernauld

8/10 不錯哦

Michael

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Reception 於 2023年9月22日回覆
Dear Michael, Thank you for providing feedback on your stay, we really appreciate it and do hope to welcome you again soon. Kind Regards, Reception

2/10 很糟糕

Gary

商務旅客
不喜歡：設施服務和住宿環境和硬體
Booked via Expedia and refused to change date so £80 down the drain
於 2023 年 9 月住了 1 晚
Reception 於 2023年9月18日回覆
Dear Gary, The rate booked through Expedia was an Advance Saver Rate, that could not be modified or cancelled. If a guest feels that circumstances may arise that will require a booking to be altered, the flexible rate should be booked. Regards, Reception

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was such a pleasant refuge after spending hours on the motorway in the rain. The staff was very pleasant and check in was easy. It was simple to find the hotel as it was right off the M80 and very convenient. The room was clean, very quiet, and had all necessary conveniences. And an excellent value for the price.
於 2023 年 9 月住了 1 晚
Reception 於 2023年9月17日回覆
Dear Kevin, We very much appreciate your kind comments in relation to your stay at the Hotel. We hope that you will stay with us again soon. Kind Regards, Reception

6/10 一般般

Lesley

喜歡：員工素質
One night stat
The hotel was fine for a one night stay after a long trek the lady in reception was very nice and welcoming room maybe could do with a bit of updating and a slightly bigger bed but other than that it was ok for a one night stay and reasonably priced for one night
於 2023 年 9 月住了 1 晚
Reception 於 2023年9月11日回覆
Thank you for providing feedback on your stay. We really appreciate it. Kind Regards, Reception

8/10 不錯哦

darlene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay was good, great pub nearby and the staff was excellent! Location a little inconvenient if you have no car but the taxi service was excellent and fast!
於 2023 年 8 月住了 2 晚
Reception 於 2023年9月15日回覆
Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay and hope to welcome you to the hotel again soon! Kind Regards, Reception

8/10 不錯哦

Massimiliano

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Buon rapporto qualità/prezzo, il servizio è essenziale ma efficiente, parcheggio auto e wifi sono inclusi, mentre la maggior parte delle altre strutture addebitano a parte il servizio.
於 2023 年 8 月住了 4 晚
Reception 於 2023年9月6日回覆
Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and hope to welcome you again. Kind Regards, Reception

8/10 不錯哦

Skand

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A nice place to stay for a couple of days.
於 2023 年 8 月住了 1 晚
Reception 於 2023年8月31日回覆
Dear Skand, Thank you very much for taking the time to provide feedback on your stay with us. I do hope that we can welcome you again very soon. Kindest Regards, Reception

8/10 不錯哦

Anwar

家庭旅遊
喜歡：設施服務
Good service
於 2023 年 8 月住了 3 晚
Reception 於 2023年8月28日回覆
Thank you very much for taking the time to provide feedback on your stay. We really appreciate it. Kind Regards, Reception

8/10 不錯哦

Nneka Patience

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2023 年 8 月住了 1 晚
Reception 於 2023年8月28日回覆
Thank you very much for taking the time to provide feedback on your stay. We really appreciate it. Kind Regards, Reception

8/10 不錯哦

Diana

團體旅遊, 家庭旅遊
喜歡：整潔度和員工素質
What did we like? Houston's next door!!! We made a reservation for the next night before we were even done eating on our first night. What didn't we like? Things like the carpeting were very dated and very worn.
於 2023 年 8 月住了 2 晚
Reception 於 2023年8月24日回覆
Dear Diana, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it. We are glad to hear that you enjoyed your meal at Houstons and hope that the Hotel and Houstons, can welcome you again. Kind Regards, Reception

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Entire bathroom broken; but nice desk service
Upon arrival, we found the toilet did not flush. Then, I was looking forward to a nice shower. However, I quickly realized that the shower did not drain. Then I tried to wash my hair in the sink, and quickly found the sink did not drain either. Frustrated, I went to sleep, and found the bed to not be too terrible, so that was nice. Upon leaving, we informed the staff of the bathroom atrocities, and they were extremely helpful, giving us the email to the manager to explain our troubles.
於 2023 年 8 月住了 1 晚
Reception 於 2023年8月19日回覆
Thank you so much for taking the time to provide feedback on your stay. I am very sorry that it did not meet your expectations. The staff at Reception would have been only too happy to assist if you had informed them of these issues before departure. Once again, my sincere apologies.

8/10 不錯哦

Andrea

喜歡：員工素質
Nice enough hotel just a bit rundown but then you get what you pay for. Plenty of parking and room was clean
於 2023 年 8 月住了 2 晚
Vero, reception 於 2023年8月16日回覆
Hello Andrea,Thank you for staying with us and for taking time to write your review. We appreciate your feedback.