Thank you for your feedback. We look forward to welcoming you back soon.

Thank you for your feedback. We apologise for the inconvenience you experienced and we strive to improve our service for the comfort of our guests. We hope to have another opportunity to welcome you back in the near future.

Thank you for sharing your review. We look forward to delighting you again soon.

Thank you for sharing your review. We are pleased to hear that you had a wonderful stay. Looking forward to welcoming you back soon.

Thank you for sharing your wonderful stay experience. We hope to welcome you back soon.

Thank you for sharing your review. We are pleased to hear that you had enjoyed your stay. Looking forward to welcoming you back!

Thank you for rating us 8/10. We hope to welcome you back soon.

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Kwok Cheung, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Kai Ming David, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Alex, We have taken note on your feedback for our improvement. We are sorry to hear that your stay has been less than satisfactory. We hope to welcome you back in the near future for a much better stay experience at Golden Sands Resort. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to apologies for the inconvenience challenges that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Lie. Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to apologies for the inconvenience challenges that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Im Nei, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for taking the time to review your stay in Golden Sands Resort Penang. We are deeply saddened to receive your negative review. We deeply apologize for any inconvenience that you have went through. Thank you for sharing this detailed feedback. We have already taken all of your comments and shared it with management team, as we value all types of customer feedback. We are never happy to hear that our guests leave dissatisfied. Rest assured, we will investigate further on the issues mentioned. We hope you will consider staying with us again in the future so that we may have the opportunity to leave you with a more positive experience. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for taking the time to review your stay in Golden Sands Resort Penang. We are deeply saddened to receive your negative review. We deeply apologize for any inconvenience that you have went through. Thank you for sharing this detailed feedback. We have already taken all of your comments and shared it with management team, as we value all types of customer feedback. We are never happy to hear that our guests leave dissatisfied. Rest assured, we will investigate further on the issues mentioned. We hope you will consider staying with us again in the future so that we may have the opportunity to leave you with a more positive experience. Best regards, Suleiman TAR Director of Communications

Dear Kam Sing, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Yen Chang, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to thank you for sharing your feedback with us regarding these area of improvements, we have highlighted your concern to our management team as well to our engineering department to ensure the quality of our resort will be improve and maintain at at times with an immediate effect. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Chia Hen, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Chun Hao, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Kang Sun, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest Thank you for choosing Golden Sands Resort by Shangri-La for you and your family holiday trip! We are pleased to hear that you had an amazing time during your stay and were satisfied with our food and our services. We would like to also thank you for positive review and it always an honor to serve you as our guest. We are looking forward to see you and your family again soon in your next visit! Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La for your holiday trips and we are thrilled to hear that you had an amazing time during your stay with us and were satisfied with the quality of our resort and our services. It is been a great pleasure to serve you as our guest and we are looking forward to see you again soon in your next visit to experience our hospitality at its best! Best regards, Suleiman TAR Director of Communications

Dear Guest Thank you for choosing Golden Sands Resort by Shangri-La for you and your family holiday trip! We are pleased to hear that you had an amazing time during your stay and were satisfied with our facilities, room, food, pool, and our services. We would like to also thank you for awesome and positive review and it always an honor to serve you as our guest. We are looking forward to see you and your family again soon in your next visit! Best regards, Suleiman TAR Director of Communications

Dear Pui Yi Ivy, Thank you for your review. We are disappointed that you did not enjoy your recent stay with us. Please e-mail us so that we can further assist. Looking forward to hearing from you soon. Best regards, Suleiman TAR Director of Communications

Dear Daniel, Thank you for choosing Golden Sands Resort by Shangri-La for your holiday trips! We are thrilled to hear that you had an amazing time during your stay and were satisfied with the quality of our service we provided. Moreover, its always been a pleasure to serve you as our guest and we will be looking forward to welcome you back again soon! Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you so much for the wonderful and positive feedback that you shared with us. First and foremost, we would like to thank you for choosing Golden Sands Resort by Shangri-La for your holiday trips! We are thrilled to hear that you had an amazing time during your stay. It's always a pleasure to serve you as our guest and we are looking forward to welcome you back soon in your next visit to experience our hospitality at its best! Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La for your holiday trips! We are pleased to learn that you had an amazing time during your stay and it has been an absolute honor to serve you as our guest! Furthermore, we will address the issue regarding mites to the departments to resolve this matter with an immediate effect! Anyhow, we are still looking forward to see you again soon in your next visit to experience our hospitality at its best! Best regards, Suleiman TAR Director of Communications

Dear Kin Chung, Thank you for choosing Golden Sands Resort as your holiday resort, we are glad to be able to served you as our guest and we are looking forward to see you again soon in your next visit to experience our hospitality at its best! Best regards, Suleiman TAR Director of Communications

Dear Wing Cheung, Thank you for sharing your feedback to us. We have highlighted your feedback to our departments to ensure the quality of service is improving and maintain at all the time. As for the rooms, we will continue to check thoroughly and improve the quality of the room in the near future. Furthermore , we are delightful to serve you as our guest and we hope to see you soon in your next visit! Best regard, Suleiman TAR Director of Communications

Dear SENG YOON, Thank you for your excellent review. We are pleased to have you with us and we hope to welcome you back! Best regards, Suleiman TAR Director of Communications

Dear King Man Mon, Thank you for your feedback. We have taken note on your comment about the shade at the swimming pool which has been highlighted to the team to improve for all our guests' comfort. We hope to see you again soon. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for sharing your review with us. We truly value your feedback which will guide us further to improve where we have fallen short. It is our pleasure to be of your service and we hope this has not marred your impression of the hotel. The hotel is deeply concerned on your comments and have placed corrective actions to enhance your experience here. We look forward to welcoming you back. Best regards, Suleiman TAR Director of Communications

Dear 立達, Thank you for sharing the review with us. We regret to hear your experience. Please accept our sincerely apologize. Your comments have been highlighted to the attention of the respective departments, your feedback is valuable in our continual efforts to enhance our guests' experience and provide a memorable experience for our valued guests. Best regards, Suleiman TAR Director of Communications

Dear Chun Cheung, Thank you for your rating. We hope to have the opportunity to welcome you back for a better experience. Best regards, Suleiman TAR Director of Communications

Dear CK, Thank you for your rating. We hope to hear from you about how we can improve your stay experience in the future. Best regards, Suleiman TAR Director of Communications

Dear guest, Thank you for choosing to stay at Golden Sands Resort Penang. We are delighted to hear that you had some good experience while stay with us and we certainly look forward to your return. Best regards Suleiman TAR Director of Communications

Dear Ho yan, Thank you for staying with us and thank you for your kind reivew. We are delighted to know that you enjoyed your stay with us, happy with the location and hotel's activities. We certainly look forwad to your return. Best regards, Suleiman TAR Director of Communications

Dear Ko sheng, Thank you for your kind review and feedback. We certainly look forward to your return. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing to stay with us and thank you for your fabulous review of our resort. We are delighted to know that you enjoyed your stay at Golden Sands Resort and happy with our facilities, room, activities and services. We look forward to welcoming you back to Golden Sands Resort again in the near future. Best regards Suleiman TAR Director of Communications

Dear James, Thank you for your kind words and thank you for review your recent stay at Golden Sands Resort by Shangri-La, we appreciated. We are delighted to know that your overall experience is good and happy with the location. We look forward to welcoming you back again in the near future. Best regards, Suleiman Tunku Abdul Rahman Director of Communications