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加爾維斯頓島嶼萬怡飯店的評分

3 out of 5
加爾維斯頓島嶼萬怡飯店
9550 Seawall Blvd, Galveston, TX

評論

8.6

有夠讚

10 分，有夠讚；1002 則評論中有 573 則" "
8 分，不錯哦；1002 則評論中有 253 則" "
6 分，一般般；1002 則評論中有 92 則" "
4 分，不太好；1002 則評論中有 42 則" "
2 分，很糟糕；1002 則評論中有 42 則" "

9.0/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 2 晚
M. Gonzales 於 2021年12月1日回覆
Thank you for your review!

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my favorite hotel in Galveston. Great value.
於 2024 年 5 月住了 1 晚
Jerry 於 2024年5月24日回覆
Thank you for staying with us! Come back and visit us again soon.

8/10 不錯哦

Douglas

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Jerry 於 2024年5月24日回覆
Thank you for staying with us!

10/10 有夠讚

Cynthia，Humble

喜歡：整潔度、員工素質和住宿環境和硬體
Everything
於 2024 年 4 月住了 3 晚
M. Gonzales 於 2024年5月20日回覆
Thank you Cynthia for rating us based on your experience at our property. We hope you have a wonderful week!

10/10 有夠讚

Michelle

於 2024 年 4 月住了 1 晚
Jerry 於 2024年5月24日回覆
Thank you for staying with us!

6/10 一般般

Joye Lynn

喜歡：整潔度
於 2024 年 4 月住了 2 晚
M. Gonzales 於 2024年4月27日回覆
Thank you Joye for leaving your rating based on your experience. If there is anything we could of done better, please let us know.

10/10 有夠讚

Jason

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff! Wonderful stay!
於 2024 年 4 月住了 1 晚
Jerry 於 2024年4月27日回覆
Thank you for staying with us! We hope to host you again soon.

10/10 有夠讚

Cherie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. Friendly staff upon checking in. Made us feel at ease. Would recommend and stay again.
於 2024 年 4 月住了 1 晚
Jerry 於 2024年4月27日回覆
Thank you for staying with us! We hope to host you again soon.

10/10 有夠讚

Billy

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
於 2024 年 4 月住了 2 晚
Jerry 於 2024年4月20日回覆
Thank you for your feedback! We hope to welcome you back again soon.

10/10 有夠讚

Dana

於 2024 年 4 月住了 1 晚
M. Gonzales 於 2024年5月20日回覆
Thank you Dana for rating your stay with us. We hope you have a wonderful week!

4/10 不太好

venkatesh

家庭旅遊
不喜歡：設施服務
Not qualified to be a star hotel or accommodation. Terrible experience, no basic requirements were offered. To begin with no toothpaste/ brush, no water bottles. No complimentary breakfast for $300 per night stay. NOT WORTH for the money you spend !
於 2024 年 4 月住了 1 晚
J 於 2024年4月15日回覆
If you would've asked the front desk we would've been more than happy to supply you with all the complimentary items your heart desired. You will not find complimentary breakfast at any Courtyard by Marriott. May i suggest doing proper research before traveling? Have a good one.

6/10 一般般

Camille

家庭旅遊
喜歡：員工素質和住宿環境和硬體
I changed my room from a King size bed..2 persons to 2 queen size beds accommodating 2-6 persons. After changing my reservation and making the difference in cost, I was informed that there were no more rollaway beds nor sofas in that room. Secondly I have 2 different room charges taken from my bank and I am trying to get this resolved.
於 2024 年 3 月住了 1 晚
Jerry 於 2024年4月3日回覆
Thank you for providing your feedback.

10/10 有夠讚

Benjamen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Jerry 於 2024年4月3日回覆
Thank you for providing your feedback!

10/10 有夠讚

Alice

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Jerry 於 2024年3月26日回覆
Thank you for providing your feedback! We're so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 有夠讚

Nicolas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean place
於 2024 年 3 月住了 1 晚
Jerry 於 2024年3月22日回覆
Thank you for your feedback! We hope you come back and visit us again soon.

10/10 有夠讚

Nick

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Jerry 於 2024年3月22日回覆
Thank you for your feedback! We hope you come back and visit us again soon.

10/10 有夠讚

Andrea

於 2024 年 3 月住了 1 晚
Jerry 於 2024年4月15日回覆
Thank you for taking your time to leave us your feedback and are happy to know you had a great experience with us! We hope you choose us again for your next stay on our beautiful Island.

10/10 有夠讚

raiyaan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Traveling with my family from Nashville, TN and this hotel did not disappoint. It’s newly renovated so everything looks perfect. The staff is absolutely amazing! The pool and outdoor seating is so fun!
於 2024 年 3 月住了 1 晚
M. Gonzales 於 2024年3月9日回覆
We are so happy to know that you had a wonderful experience at our hotel. Please come back to visit us again!

8/10 不錯哦

Ronnie

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
M. Gonzales 於 2024年3月9日回覆
Thank you Ronnie for your review. We hope to see you again! Have a great weekend!

10/10 有夠讚

RYAN

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Lady that checked us in and the gentleman working bar were badass and super friendly
於 2024 年 3 月住了 1 晚
Jerry 於 2024年3月6日回覆
Thank you for your feedback! We're glad you enjoyed your stay. We hope to host you again soon!

6/10 一般般

Jadera

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
The rooms are nice and clean but some of the staff didn’t make us feel welcomed at all.
於 2024 年 2 月住了 1 晚
M. Gonzales 於 2024年3月4日回覆
Thank you Jadera for taking the time out to leave us a review based on your experience. We are happy to hear you enjoyed your room and as for the staff issue this will be addressed. I aplogize for this and hope you come back to see us again!

10/10 有夠讚

Richard

於 2024 年 2 月住了 1 晚
M. Gonzales 於 2024年2月23日回覆
Thank you for your response, this is appreciated!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質和客房舒適度
New look will be wonderful
The location was good and is undergoing renovations at this time. We were told in advance about that- sofas were being replaced. We got there and it appeared it was way more than that- new carpet, paint, furniture etc. All of this will look wonderful in the end. My chief complaint is that a lot of those product off-gas and I am very sensitive to those smells. Due to the chilliness of the outside air we could only open the door for a few minutes to get some fresh air into the room.
於 2024 年 2 月住了 1 晚
M. Gonzales 於 2024年2月23日回覆
Thank you for your response and we would like to welcome you back after renovations have been completed.

6/10 一般般

Brenda

團體旅遊
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
Unfortunately unknown to us the hotel Is going until major renovations. Our room had a bed , TV , & chair. Just wished we had known !! Also we got put right by the elevator and so very noisy. It will be very nice once it is finished but for the next few months I would stay clear !!
於 2024 年 2 月住了 1 晚
Jerry 於 2024年2月17日回覆
Thank you for providing your feedback.

10/10 有夠讚

Shelley

團體旅遊, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Under construction
於 2024 年 2 月住了 1 晚
M. Gonzales 於 2024年2月10日回覆
Thank you Shelley for leaving us a review based on your experience with us. We appreciate you and hope to see you again after renovations have been completed.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you Mark for your rating based on your experience at our property! We hope to see you again soon, have a great week!

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Jackie, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

Rhonda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stayed night before our cruise. Friendly staff and great service. Beautiful ocean view. Will use and recommend to others!
於 2024 年 1 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Rhonda, for rating your stay with us and for your amazing feedback! We appreciate you choosing to stay with us and hope to see you again!

4/10 不太好

Jarvis

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Check out time was 12pm housekeeping was banging on the door at 830am. Construction replacing carpet on my floor and floor above me around 7am.. didn’t get a lot rest.
於 2024 年 1 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Jarvis, for sharing your feedback with us. This is appreciated and this will be relayed to our leadership team. We apologize for the inconvenience. We hope you come back again after renovations are completed.

10/10 有夠讚

Charles

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vacation stay
Clear my wife stayed here. People were very friendly. Very helpful. We would highly recommend anybody who is looking for a good hotel. Close to shopping areas. Very quiet. Very clean in the hotel.
於 2024 年 1 月住了 3 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Charles, for rating your stay with us and for your amazing feedback! We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

Briana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was super nice and rooms were clean.
M. Gonzales 於 2024年1月29日回覆
Thank you, Briana, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

Rhonda，Detroit

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Rhonda, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

8/10 不錯哦

David

M. Gonzales 於 2024年2月10日回覆
Thank you David for leaving us a review and we hope you have a great weekend!

10/10 有夠讚

Penny

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Penny, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

10/10 有夠讚

Jessica

於 2023 年 12 月住了 1 晚
M. Gonzales 於 2024年1月29日回覆
Thank you, Jessica, for rating your stay with us! We appreciate you choosing to stay with us and hope to see you again!

4/10 不太好

Patrick，SAN ANTONIO

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
The first room they gave me was not ready. Dirty Towels strewn about the room and bed not made
於 2023 年 12 月住了 1 晚
GMSam 於 2024年1月1日回覆
We apologize for the inconvenience and will definitely address this with our team . Have a happy new year !

8/10 不錯哦

Patrick

家庭旅遊
喜歡：整潔度和員工素質
Wall are paper thin. Could hear people walking above us all night
於 2023 年 12 月住了 2 晚
GMSam 於 2024年1月1日回覆
We apologize for the inconvenience and hope you will give us a chance in the future .

10/10 有夠讚

Timothy e

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ocean view
Amazing view from our room on the ocean
於 2023 年 12 月住了 1 晚
GMSam 於 2024年1月1日回覆
Thank you for the great feedback .

10/10 有夠讚

Robbie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
M. Gonzales 於 2023年11月27日回覆
Thank you Robbie for your rating on your experience with us! This is greatly appreciated and we hope you have a wonderful week!

10/10 有夠讚

Patsy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay!
於 2023 年 11 月住了 2 晚
Jerry 於 2023年11月19日回覆
Thank you for your feedback! We hope to welcome you back soon.

10/10 有夠讚

Eddie

於 2023 年 11 月住了 1 晚
GMSam 於 2024年1月1日回覆
Thank you for the 5 star review . See you again soon !

6/10 一般般

Brian

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The staff were wonderful!! The room was missing the couch, no seating. The bed was way to soft. The sound proofing between floors is terrible, first night the person above my room paced for hours, walking very hard until 4 in the morning. The second night was better but every time they got up and went to bathroom, I was bothered and heard. I would not stay here again.
於 2023 年 10 月住了 2 晚
M. Gonzales 於 2023年11月2日回覆
Brian thank you for taking your time out to leave a review on your experience at our property. I genuinely apologize for the inconvenience this has caused you. Do you have a Bonvoy account? I would like to add points for the inconvenience.

8/10 不錯哦

Immanuel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
M. Gonzales 於 2023年11月2日回覆
Thank you for your response! We hope you have a great weekend!

10/10 有夠讚

Cynthia

情侶出遊
喜歡：整潔度、員工素質和設施服務
Bathroom door would not close. Great hot shower and staff.
於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月26日回覆
Thank you for staying with us! We appreciate your feedback.

8/10 不錯哦

Patti

喜歡：整潔度、員工素質和住宿環境和硬體
Nice pool area.. bistro too
於 2023 年 10 月住了 3 晚
Jerry 於 2023年10月26日回覆
Thank you for staying with us! We appreciate your feedback.

10/10 有夠讚

Jeanete

於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月26日回覆
Thank you for staying with us! We appreciate your feedback.

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy stay
Short weekend stay with family. Staff was very helpful and hotel was clean & new
於 2023 年 10 月住了 2 晚
Jerry 於 2023年10月23日回覆
Thank you for staying with us! We appreciate your feedback.

10/10 有夠讚

Evangelina

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place. Staff was nice.
於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月23日回覆
Thank you for staying with us! We appreciate your feedback. Come back again soon!

10/10 有夠讚

Shirilia

喜歡：整潔度、員工素質和設施服務
The pool was beautiful and the couch outside with the fireplace was very relaxing
於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月23日回覆
Thank you for staying with us! We appreciate your feedback. Come back again soon!

10/10 有夠讚

YOLANDA，FORT WORTH

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in. Rooms Clen
於 2023 年 10 月住了 1 晚
Jerry 於 2023年10月22日回覆
Thank you for your feedback! We hope to welcome you back again soon.