禮賓部

聖華金飯店的評分

3.5 out of 5
聖華金飯店
1309 W Shaw Ave, Fresno, CA

評論

7.0

不錯哦

10 分,有夠讚;1114 則評論中有 370 則" "
8 分,不錯哦;1114 則評論中有 287 則" "
6 分,一般般;1114 則評論中有 157 則" "
4 分,不太好;1114 則評論中有 108 則" "
2 分,很糟糕;1114 則評論中有 192 則" "

7.4/10

整潔度

7.6/10

員工素質

6.2/10

設施服務

7.0/10

住宿環境和硬體

4.6/10

環保程度

評論

10/10 有夠讚

Bo chu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常值得住宿
此趟北加旅遊住宿CP值最高的旅館,值得推薦
於 2018 年 6 月住了 1 晚

8/10 不錯哦

Chrystal

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The room I was given was very spacious and clean.
於 2022 年 9 月住了 1 晚

4/10 不太好

Sylina

情侶出遊
不喜歡:整潔度和住宿環境和硬體
Partner and I booked here last minute on a road trip north without looking at reviews. Big mistake. Was a bit surprised to see that suites were available but we were short on time and wanted to stop for the night. You definitely get what you pay for. Front desk staff was not friendly at check-in and had to ask my age even though I had already given him my license. All but paused check-in as two of his friends came in and he offered to open the pool up for them, after hours I’m guessing. No directions or map given to the room. Was also surprised to see a high deposit for such a cheap room, as well as the number of policies you have to sign before entering, several of which I noticed were broken during our stay. No smoking of any kind, but I smelled both cigarette and weed smoke from within our room, and quiet hours after 10pm were ignored by our neighbor until past 11pm. A few things were damaged in our room, like the security lock on the front door, toilet flush handle, toilet paper holder, and lock on the bedroom door. I ended up taking videos of a bunch of damages in case they decide to keep our deposit. My partner also noticed bugs on the bathroom floor. The garden in the center of the premises is a nice touch, but that would be the only highlight of our stay. The hotel has good cleanliness standards listed on the booking but not really sure how many of those are actually practiced. We’d recommend spending a bit more to stay at a chain with higher standards.
於 2022 年 8 月住了 1 晚

4/10 不太好

Arivamudhan

喜歡:設施服務
pay at the property price is not what will pay. you will end up paying additional nine ninety nine as hospitality fee, which would be fine if its mentioned in the fee information section of expedia, these are hidden fees
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Ronald

喜歡:整潔度、設施服務和住宿環境和硬體
Thanks for making it easy to extend my stay. The staff took care of it for me.🙂
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Liliana

於 2022 年 9 月住了 1 晚

10/10 有夠讚

Tara

團體旅遊
喜歡:整潔度和客房舒適度
於 2022 年 9 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡:整潔度
Dirty and falling apart
I used to stay here all of the time while growing up. I loved it. It used to be so well taken care of and clean. Now everything is dirty and falling apart. The room we stayed in smelt horrible. As soon as you opened the door the smell was there. The carpet had stains everywhere and left our feet black. The bathroom shower head faucet was broken so we couldn't even shower. They used to have a beautiful little breakfast area, that my kids would look forward too, but not anymore. The breakfast they say that they provide is a "Grab & Go bag"... with a muffin and something to drink. Needless to say I will not be returning.
於 2022 年 9 月住了 1 晚

2/10 很糟糕

albert,fresno

於 2022 年 9 月住了 1 晚

10/10 有夠讚

sandra

於 2022 年 9 月住了 1 晚

10/10 有夠讚

Shawn

情侶出遊
喜歡:整潔度和設施服務
The staff was really friendly and the rooms are spacious and cozy 10/10 will stay here again !
於 2022 年 9 月住了 8 晚

6/10 一般般

Marco

喜歡:整潔度和客房舒適度
於 2022 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
Good place to stay
Night clerk was helpful and friendly. Morning person acted like she didn't want to be there.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
Nice service
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Ana

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Clean and spacious room.
於 2022 年 9 月住了 2 晚

4/10 不太好

Natalie

不喜歡:整潔度、設施服務和住宿環境和硬體
the room was covered in stains on all the carpet and seating areas. pretty sure there was blood on the floor outside of the bathroom. the shower had 0 water pressure as the head was so old all the water just cascaded down to the floor from behind the shower head. the staff was mediocre- they TECHNICALLY did their job but begrudgingly and not well. the only up side was the silence in the hotel and the fairly safe location.
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Sanne Nyholm

喜歡:整潔度和客房舒適度
於 2022 年 8 月住了 1 晚

6/10 一般般

LUIGI

il motel non sarebbe male e neanche la location ma abbastanza datato e non cosi ben messo
於 2022 年 8 月住了 1 晚

6/10 一般般

Christina

家庭旅遊
不喜歡:整潔度
Waiting for management compensation
I have been waiting for a manager to make a incident report. My granddaughter steps on glass and I got bitten by ants that were in all our food after we had already moved all our stuff to another because there was no air conditioning just heat coming out the vents.
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Steven

於 2022 年 8 月住了 1 晚

4/10 不太好

真實旅客

商務旅客
喜歡:整潔度
不喜歡:客房舒適度
於 2022 年 8 月住了 1 晚

4/10 不太好

Arthur

喜歡:整潔度
Did not like getting charged Clovis taxes for a hotel in Fresno.
於 2022 年 8 月住了 2 晚

4/10 不太好

Alonso

商務旅客
不喜歡:整潔度
於 2022 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度和客房舒適度
Better than expected, large room.
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Solange

情侶出遊, 商務旅客
喜歡:整潔度和設施服務
It was nice
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Gerardo

家庭旅遊
喜歡:整潔度和客房舒適度
Hotel service is great. Bed is good condition but floor and shower needs improvement. It is still under construction.
於 2022 年 8 月住了 1 晚

8/10 不錯哦

esam

商務旅客
喜歡:整潔度和客房舒適度
The only thing tha reception people was very rude and hard to talk with them .
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Tracy

商務旅客
喜歡:整潔度和客房舒適度
於 2022 年 8 月住了 2 晚

8/10 不錯哦

Jazmin,Wasco

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Rooms were very spacious!
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Frank

喜歡:整潔度和客房舒適度
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Rashad

商務旅客
喜歡:整潔度
The condition of my room and the living room I needed some repairs. There were holes in the wall and the door did not look secure. Other than that I was very satisfied
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Kwok Kwong

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Room is big and staff are friendly
於 2022 年 8 月住了 1 晚

8/10 不錯哦

ngan

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Good
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Olivier

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Personnel désagréable. L hôtel n est pas entretenu A éviter
於 2022 年 8 月住了 3 晚

8/10 不錯哦

EROS

喜歡:整潔度和住宿環境和硬體
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Adan

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
the staff was very accommodating and friendly
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Arthur

於 2022 年 8 月住了 1 晚

8/10 不錯哦

Karl

喜歡:整潔度和客房舒適度
Gym was closed but it was overall good
Was given a doubble room with nice bathtub. The gym wasnt open (🙁) and breakfast was a paperback - but rest was good.
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Williams

於 2022 年 8 月住了 2 晚

2/10 很糟糕

Lizzet

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
I stayed in a suite and the layout was great, very big and spacious. However, the carpet was INSANELY dirty, there were holes on many of the walls, the blankets had stains, the shower made a very loud noise when used, and the tv was almost useless.
於 2022 年 8 月住了 2 晚

6/10 一般般

Linda

不喜歡:住宿環境和硬體
Convenient, roomy, mostly clean. Required a large deposit, ice machine not working, breakfast lame with warm juice, no coffe carafe with set up, only one staff for check-in.
於 2022 年 8 月住了 1 晚

4/10 不太好

edith

親子旅遊
Property did not mention breakfast was a bagged snack meal. Property carpet was dirty light switches did not work . No gym was found .
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Kandace

家庭旅遊
喜歡:客房舒適度
Great place, super customer service!
We came from Prescott, AZ for a family emergency. Check-in was smooth, the staff was very friendly. My only complaint is the carpeting needs to be replaced and their plumber must have done the plumbing in the dark. Knobs on sink we’re not installed properly and the toilet didn’t flush properly. The Suite was very nice, the maids made the room up very quickly. Everyone from the staff were very friendly and helpful! I would still give an overall rating of 8.5! If we ever have to return to Fresno we will plan to stay here!😁
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Shannon

喜歡:整潔度和住宿環境和硬體
於 2022 年 8 月住了 6 晚

8/10 不錯哦

Bryan

於 2022 年 8 月住了 1 晚

10/10 有夠讚

Clare

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely suite that was clean and met all our needs for a 1 night stay.
於 2022 年 8 月住了 1 晚

6/10 一般般

Veronica

親子旅遊
喜歡:整潔度
不喜歡:住宿環境和硬體
The room was very large and spacious. The room need better upkeep. Damages needed to be fix better. New new carpet, carpet and couch stained.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Fernando

喜歡:整潔度和客房舒適度
Excelente lugar
Muy limpio, en realidad todo muy bien muy recomendable
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Saleh

喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful clean place. Central ac. Nice balcony. Very spacious and quite.
於 2022 年 8 月住了 3 晚

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
The building itself was retro. Which was cool with us. The room was huge! And bed was comfy. On the other hand, 1/2 our lights didn’t work, the bathroom faucet was barely attached, light switches didn’t work on the walls, no way to turn on the fan on the balcony, and pool was closed bc it was broken. Kinda broke our heart on that as we were visiting our grand baby and kids this time.
於 2022 年 8 月住了 3 晚