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馬里蘭弗雷德里克 - 德特里克堡 6 號汽車旅館的評分

2 out of 5
馬里蘭弗雷德里克 - 德特里克堡 6 號汽車旅館
999 West Patrick Street, Frederick, MD

評論

6.4
10 分，有夠讚；670 則評論中有 120 則" "
8 分，不錯哦；670 則評論中有 188 則" "
6 分，一般般；670 則評論中有 165 則" "
4 分，不太好；670 則評論中有 79 則" "
2 分，很糟糕；670 則評論中有 118 則" "

7.0/10

整潔度

7.0/10

員工素質

5.6/10

設施服務

6.6/10

住宿環境和硬體

5.6/10

環保程度

評論

8/10 不錯哦

Allan

情侶出遊
Close to Highway to Naltimore
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Leonid

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Mary

不喜歡：整潔度、員工素質和住宿環境和硬體
First room the heat wasn't functioning at all - we waited a while hoping it would warm up but had to ask for a different room. The front desk was not apologetic at all and grudgingly gave us another room. - this room was dirty - no one even used the shower because of how dirty it looked. we were just glad for a bed and heat at that point and just didn't want to talk to the staff at the front desk that were rude at best.
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年1月17日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 不錯哦

Dywan

喜歡：員工素質
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Robert

喜歡：整潔度
The first room has no remote control for the tv and after the 3rd visit to the front desk we were given a new room. The second room' s bathroom wasn't as nice and we could not control the heat. The wall thermostat allowed only 66 and 83 degrees. It was too hot. The key was very difficult to allow us to enter the second room' but a manager was walking her dogs and got it open after much difficulty.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月9日回覆
Hi Robert, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 不錯哦

Gabriel

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Deblin

不喜歡：整潔度
No good
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月21日回覆
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 不太好

Susana

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
It was clean and meet the expectations
於 2023 年 11 月住了 1 晚

6/10 一般般

Robert

不喜歡：整潔度和住宿環境和硬體
The room had a heavy tobacco odour, despite this being a non-smoking property. I know it's hard to police the guests, but still, don't pass the problem on to future customers. the stink gets in to all fabrics, so a deep cleaning is needed on all bedding and drapes.
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月7日回覆
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 一般般

Bob

商務旅客
Upon entering my room I found 2 workers sitting on the beds and another in a chair. They were eating their mid afternoon lunch. The room reeked of greasy food. Got them out and stored my luggage and rushed off to a meeting. All done with motel 6
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年11月1日回覆
Hi Bob,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 很糟糕

Latasha

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
It was just filthy. Gnats and large flies all over the room. The heater did not work and it was 40 degrees outside. The tub had streaks of scum in the walls and the sink had visible mildew on it. And the cherry on the top…there was a used soap bar in the shower with hair on it. I stayed about a month ago and the room was decent. This appeared to have been a cleaning issue, minus the broken heater.
於 2023 年 10 月住了 2 晚
Nancy Y. 於 2023年10月27日回覆
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 有夠讚

Philip

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Affordable
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月18日回覆
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 不錯哦

Brigid

喜歡：員工素質和住宿環境和硬體
Really nice courtyard area. Room was clean and large, sparsely furnished. Make sure to bring your own toiletries!
於 2023 年 9 月住了 1 晚
Nancy Y. 於 2023年10月18日回覆
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般般

Luis

於 2023 年 9 月住了 1 晚

8/10 不錯哦

steve

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
overall, a nice place, better than it used to be.
I was at this location several years ago and it was not good. It is much better now. Seems the rooms were renovated. The rooms are newer/nice and clean, yet showing signs of needing some upkeep. No biggie but. I checked in at night, i turned on the light switch near the entrance door, It did nothing. I had to open the room curtain to get outside light in to see where I was going in the room to find a light switch, no tissue dispenser, no tub stopper, no shampoo, just soap, an electrical outlet loose from the wall and one did not work, but other than those things, it was fine, nice & clean and served its purpose.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年10月11日回覆
Hi Steve, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 有夠讚

Kevin

於 2023 年 9 月住了 8 晚

8/10 不錯哦

Charles

喜歡：整潔度和設施服務
there wasn't a microwave or a refrigerator in the room so I couldn't keep stuff cold The lighting was horrible i couldn't really control the thermostat but I like the room cold so that is a plus It was quiet this time around nobody was being loud or obnoxious
於 2023 年 9 月住了 3 晚
Brand Experience Team 於 2023年10月3日回覆
Hi Charles, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 有夠讚

Francis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was very nice and clean very happy too stay,do think ice makers need looked at
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月27日回覆
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 有夠讚

Nathaniel

喜歡：整潔度、員工素質和住宿環境和硬體
Check in is easy and quick and staff is Is efficient and polite.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月19日回覆
Hi Nathaniel,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 很糟糕

Abdourahmane

商務旅客, 團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Drove from Indianapolis, IN to Frederick, MD on August 17 2023. Stayed in room # 205 and cockroaches are all over place. That’s disgusting. Be aware not to leave your luggages on the floor otherwise you'll transfer the cockroaches to your own home. To be safe I end up treating all my luggages and clothes before taking them home. This is the last time I'm staying at this Motel 6. Can you imagine that there's no microwave in the room and the lobby microwave is so tiny that a full plate can barely fit in. This place need a new management, one that will take the business seriously. Until then, no one should stay there for sanitary healthy reasons.
於 2023 年 8 月住了 1 晚
Nancy Y. 於 2023年9月7日回覆
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 一般般

Stephane

家庭旅遊
喜歡：員工素質
於 2023 年 8 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
Doesn't quite meet expectations
The photos on the website did not match the property. I was disappointed to find burn holes in the bedding, no fridge or microwave, and no complimentary toiletries other than one Motel 6 bar soap. However, the room was incredibly clean! The housekeeping staff needs a raise!
於 2023 年 7 月住了 2 晚
Brand Experience Team 於 2023年8月9日回覆
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 不太好

Ann

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The bathroom oom had no exhaust fan and the entire bedroom felt constantly wet, no matter how much the air conditioning was on.
於 2023 年 7 月住了 3 晚
Brand Experience Team 於 2023年7月28日回覆
Hi Ann,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 有夠讚

garry

於 2023 年 7 月住了 1 晚

6/10 一般般

David

情侶出遊, 家庭旅遊
喜歡：整潔度
The room itself was decent. Clean. Had a light switch that did nothing. Part that ruined the stay was the person next door played loud music all night - the same song and tried to rap it too. Called the desk in the morning, apparently it's not the first complaint. The guy tried to intimidate us when we left. I won't hold it against the chain of used another motel 6, but will hold it against this one for allowing someone like that to stay. Also the moto of "leaving the light on for you" is true. They were off and it was dark when we checked in. Trying to find the lights was a pain. Also the TV doesn't have channel options.
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年7月13日回覆
Hi David, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 一般般

SANDI

喜歡：整潔度、員工素質和住宿環境和硬體
friendly, effecient staff, clean room and facility. I didnt appreciate seeing a multicolored 'pride flag' in the lobby and the absence of the 'American' flag. Both or neither please.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Margaret

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Restful stay minus a couple monor inconveniences
Light switch by the door didn't control anything and the toliet flap hits the float so you have to take off the lid every time you flush. Otherwise, it was comfortable and what we needed to get a few hours of rest.
於 2023 年 6 月住了 1 晚
Nancy Y. 於 2023年7月6日回覆
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯哦

Michael

於 2023 年 6 月住了 1 晚

4/10 不太好

Janki

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
There was no shampoo, not enough soap, towels were dirty there were hair everywhere, need it pest control service.
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年6月16日回覆
Hi Janki, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 不錯哦

diane

喜歡：整潔度、員工素質和住宿環境和硬體
Most everything was fine. Was quiet until loud talking near my room in the middle of the night, woke me up. Also I bought my laptop but no wifi in room. There was something in the lobby....but I saved enough $ on my bill to treat myself to some good meals later that day!!
於 2023 年 5 月住了 1 晚
Brand Experience Team 於 2023年6月7日回覆
Hi Diane, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 一般般

Jessica Tracy

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

8/10 不錯哦

William

於 2023 年 5 月住了 2 晚

2/10 很糟糕

Antoinette

於 2023 年 5 月住了 5 晚

8/10 不錯哦

Jeanie

喜歡：員工素質和客房舒適度
Friendly-but needs some cleaning
Friendly staff, but rooms were a bit dirty with stains on the covers and a good amount of dirt built up in corners.
於 2023 年 5 月住了 2 晚
Brand Experience Team 於 2023年5月16日回覆
Hi Jeanie,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 一般般

Lenora L

不喜歡：整潔度、員工素質和設施服務
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Kathya

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Robert

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good laundry room
於 2023 年 4 月住了 1 晚
Nancy Y. 於 2023年5月5日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 一般般

真實旅客

商務旅客
喜歡：員工素質
於 2023 年 4 月住了 1 晚

2/10 很糟糕

Daniel

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Avoid if possible.
The bathroom floor was not clean, the heat did not work. When I queried the desk clerk she replied ‘I don’t know how it works I don’t go to the rooms’. She did give me another blanket though. Never again.
於 2023 年 3 月住了 1 晚
Brand Experience Team 於 2023年3月29日回覆
Hi Daniel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 不錯哦

Deborah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a nice stay.
於 2023 年 3 月住了 1 晚
Nancy Y. 於 2023年3月17日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 一般般

Paul

不喜歡：整潔度和客房舒適度
Questionable stay
The bed was flat, no comfort at all, was like sleeping on plywood. The floor was sticky for some reason not known. The attendant on check in was rude.
於 2022 年 12 月住了 1 晚
Brand Experience Team 於 2023年1月4日回覆
Dear Paul,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

6/10 一般般

Dan

於 2022 年 12 月住了 1 晚

8/10 不錯哦

Vivian

於 2022 年 10 月住了 1 晚

2/10 很糟糕

Paul

不喜歡：員工素質、設施服務和住宿環境和硬體
Room was filthy. They double booked our room so as were sleeping someone came in. Worst experience from a motel ever
於 2022 年 10 月住了 1 晚
Nancy Y. 於 2022年11月15日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 有夠讚

Adriane

團體旅遊
喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
於 2022 年 10 月住了 1 晚
Nancy Y. 於 2022年11月15日回覆
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 不錯哦

Kevin

家庭旅遊
喜歡：員工素質和住宿環境和硬體
It was good
於 2022 年 10 月住了 1 晚
Nancy Y. 於 2022年11月15日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 很糟糕

robert

親子旅遊
不喜歡：員工素質
Place was ok front desk staff did not wanted to be there terrible attitude un friendly.
於 2022 年 10 月住了 1 晚
Nancy Y. 於 2022年11月15日回覆
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 一般般

Sayed y

喜歡：員工素質
High traffic area with lots of squatters in the holte/motel.
於 2022 年 7 月住了 1 晚

4/10 不太好

Meredith

家庭旅遊
Smokers paradise
All places to stay in or around DC are an absolute ripoff - this Motel 6 would be a $50/night stay at any other place in the country. Of course our room smelled like smoke, but why would a non-smoking room smell like smoke, am I right? Everyone I ran into was smoking - cigarette butts all over the grounds, hallways, parking lot. This is a no frills stay for $90+/night, TV would glitch out, wifi would not connect with any of our devices. If you are desperate and/or smoke, stay here.
於 2022 年 7 月住了 1 晚

2/10 很糟糕

John

於 2022 年 7 月住了 1 晚