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道奇堡溫德姆貝蒙特飯店的評分

2.5 out of 5
道奇堡溫德姆貝蒙特飯店
2938 5th Ave S, Fort Dodge, IA

評論

7.0

不錯哦

10 分，有夠讚；87 則評論中有 20 則" "
8 分，不錯哦；87 則評論中有 31 則" "
6 分，一般般；87 則評論中有 14 則" "
4 分，不太好；87 則評論中有 15 則" "
2 分，很糟糕；87 則評論中有 7 則" "

7.4/10

整潔度

7.6/10

員工素質

7.0/10

設施服務

6.6/10

住宿環境和硬體

7.0/10

環保程度

評論

10/10 有夠讚

Jun

於 2022 年 12 月住了 1 晚
ash v 於 2022年12月26日回覆
thank you for taking the time to give us your feedback it is greatly appreciated

10/10 有夠讚

TAMI

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I WILL STAY HERE AGAIN . JUST THERE FOR A QUICK TRIP VISITING MY DAUGHTER. HOTEL WAS VERY CLEAN, STAFF WAS FRIENDLY AND WAS ALSO VERY CONVENIENT FOR THE PLACES WE NEEDED TO GO.
於 2022 年 6 月住了 1 晚
ash v 於 2022年6月20日回覆
thank you for taking the time to give us your feedback it is greatly appreciated thank you

6/10 一般般

Jeff

家庭旅遊
喜歡：整潔度
Benches we're bolted down outside, you can tell they've had issues in the past.
於 2022 年 5 月住了 1 晚
G.M 於 2022年5月12日回覆
Thank you

10/10 有夠讚

Heidi

於 2021 年 11 月住了 1 晚

6/10 一般般

Amber

不喜歡：住宿環境和硬體
於 2021 年 10 月住了 1 晚

4/10 不太好

真實旅客

情侶出遊, 寵物同遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Clean linens but the room needs some serious deep cleaning and updating. The tub/shower finish was flaking off and stabs your foot, the carpet had a sticky film that we wore our sandals every moment, smell, enough mold to affect my allergies, the bathroom door was sticky everywhere but the doorknob, ran a cup of coffee and there were white and grey floaties in it from the maker. We needed a pet friendly room and appreciated the closeness to the back door for business but there have obviously been several dogs that lifted legs on the bed skirt and hadn't been washed. Coffee from the morning breakfast, and food offerings were decent and there wasn't much for noise through the walls or windows so we did get some sleep. We managed through for a one night turn and burn but I'd definitely check out other options.
於 2021 年 7 月住了 1 晚
G M 於 2021年7月29日回覆
Thank you for taking the time to give us your feedback Name and dates of stay would help us to rectify the issues mentioned but will look into your concerns and rectify them Thank you

4/10 不太好

真實旅客

不喜歡：整潔度
My room smelled like past smokers. Bathroom obviously not cleaned. Bed ok.
於 2021 年 7 月住了 1 晚
General manager 於 2021年7月4日回覆
In order to investigate your allegations we need more details about your reservation Name, room number and dates of stay Thanks

10/10 有夠讚

真實旅客

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were all friendly and helpful.
於 2021 年 7 月住了 1 晚
G M 於 2021年7月6日回覆
Thank you for taking the time to give us your feedback It is greatly appreciated

2/10 很糟糕

Ryan

不喜歡：員工素質
Don't forget anything in your room!!
Stayed 2 nights. Left my shorts. Called to see if they found them. They had and even though I just paid over $250 to stay with them. They wanted to have be pay to ship them back. Since someone had already taken the $100 out of the pocket I passed. Definitely wouldn't stay again.
於 2021 年 6 月住了 2 晚
G M 於 2021年6月21日回覆
We are sorry but the price of the room has got nothing to do with shipping back items that YOU forgot in the room And claiming that there was a $100 bill in the clothes pocket There are clear notices in the back of the room door advising you to double check your room and make sure you have all your belongings with you as we will not hold any lost property As per pandemic regulations You are blaming other people for your own mistake and making allegations of money missing May be next time you would be more careful Thank you

6/10 一般般

Brian

團體旅遊
喜歡：整潔度和員工素質
Meh. Mediocre Hotel.
Hotel is ok but getting run down. Ho eat at the Mineral City Grill. Very nice place.
於 2021 年 6 月住了 1 晚
G M 於 2021年6月19日回覆
Thank you for taking the time to give us your feedback Appreciated Thanks

4/10 不太好

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2021 年 4 月住了 3 晚
A v 於 2021年4月16日回覆
Anonymous??? How about stating your name and concerns and dates of stay so as we can verify your stay and address your concerns and state our side of the story Thanks

10/10 有夠讚

Manuel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Confortable, clean and nice
於 2021 年 1 月住了 1 晚
Ash V 於 2021年1月29日回覆
Thank you for taking the time to give us your feedback It is greatly appreciated and we hope to serve you again in the near future Thank you

8/10 不錯哦

Danae

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Baymont By Windham in Fort Dodge never fails us!
we always choose Baymont when visiting our son and his family in Ft Dodge. The place smells good, is always clean and everyone is friendly and the breakfast is always welcomed. :-)
於 2020 年 10 月住了 1 晚
ash 於 2020年10月16日回覆
thank you very much for taking the time to give us your feedback it is greatly appreciated and we hope to you soon when you next in town thank you

6/10 一般般

真實旅客

親子旅遊
不喜歡：設施服務和住宿環境和硬體
It’s a very old hotel that needs to be updated. A lot of issues with paint, trim, tile, showers, etc.
於 2020 年 7 月住了 1 晚
Ash V 於 2020年7月21日回覆
Thank you for taking the time to give us your feedback Additional information would be appreciated in order to investigate and verify and rectify the concerns that you have mentioned Guest name and stay date and the room number would assist in verifying these details Thank you

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Loved the breakfast options.
於 2020 年 7 月住了 1 晚
ash v 於 2020年7月20日回覆
thank you for taking the time to give us your feedback it is greatly appreciated

10/10 有夠讚

ken

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fort dodge
Very good
於 2020 年 3 月住了 1 晚
Ash V 於 2020年3月11日回覆
Thank you for taking the time to give us your feedback We greatly appreciate it Thank you

10/10 有夠讚

John

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall a very good stay for the money
於 2020 年 3 月住了 1 晚
Ash V 於 2020年3月9日回覆
Thank you for taking the time to give us your feedback It is greatly appreciated

8/10 不錯哦

BAYMONT，Fort dodge

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Si es bueno el servicio y si tuviera ña oportunidad regresaria
於 2019 年 11 月住了 1 晚
ash v 於 2019年12月1日回覆
thank you

10/10 有夠讚

Nate

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The Hotel was clean and the staff were nice.
於 2019 年 9 月住了 1 晚
Ash V 於 2019年9月23日回覆
Thank you for taking the time to give us your feedback We greatly appreciate your kind words

8/10 不錯哦

Kenneth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fine for travel hotel.
於 2019 年 6 月住了 1 晚
Ash V 於 2019年8月18日回覆
Thank you for taking the time to give us your feedback It’s greatly appreciated And we hope to see you again when you are in this area Thank you

8/10 不錯哦

真實旅客

於 2019 年 7 月住了 1 晚
Ash 於 2019年8月3日回覆
Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
於 2019 年 6 月住了 1 晚
Ash V 於 2019年6月13日回覆
Thank you for taking the time to give us your feedback We greatly appreciate it And hope to see you again soon Thank you

6/10 一般般

真實旅客

團體旅遊, 親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Location was nice. Breakfast included more than expected.
於 2019 年 5 月住了 2 晚
ash v 於 2019年6月4日回覆
thank you for your feedback greatly appreciated

2/10 很糟糕

Kourtney

情侶出遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Went to visit property (before) checking in (,was out getting food) and asked to upgrade room to a suite. The woman at the desk says not with 2 pets. I said i never said i was bringing pets. She preceeds on to say theres 2 dogs out in your car. So she completely stereotpyed me to begin with. Then they made my room right next to the office as if i was going to sneak them in. First off im not an idiot i wouldnt risk getting kicked out after spending over $100 on a ran down room And if i wanted to take my cry baby dogs i would have paid the fee like an honest person does. But i didnt want them to come they ruined previoys hotel experiances by whining. We got watched like a hawk by staff when we were swimming. Room wasnt the cleanest. Paint chipping all over the bathroom and tub. The sheets were wrinkeled and looked like they had been just made up from the previous person. Pool was small and had way to much chemicals in it. Burnt my face and eyes. Terrible experiance and id never visit there again.
於 2019 年 5 月住了 1 晚
Ash V 於 2019年5月23日回覆
We want to thank you for taking the time to give us your feedback and apologize for any misunderstanding We assumed as the pets were in the car that they would be staying with you in the room so you were advised of the pet charge before you advised us that they were not going to stay with you and well be going back to your home locally You made a ore paid reservation through a online travel agency and unfortunately there is no option to upgrade at the front desk on a prepaid reservation/ you could have booked the appropriate room type at the point when you were making the reservation with the online travel agent Room allocation is generally done randomly by the system in order to rotate the use of all the rooms in the building according g to the room type reserved We apologize if you felt that the pool water was too harsh for your skin - our pool chemicals are monitored remotely by a reputed international company who specialize in providing this service Once again thank you

8/10 不錯哦

Nikki

喜歡：整潔度、員工素質和客房舒適度
All good
Was good very clean friendly staff amazing free breakfast stay overall was good
於 2019 年 3 月住了 1 晚
ash v 於 2019年4月2日回覆
thank you for taking the time to give us your feedback greatly appreciated

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 1 晚
Ash V 於 2019年3月31日回覆
Thank you

4/10 不太好

Brad

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
I got a discounted rate through a website but it still seemed like it was excessive. Outdated room, average at best continental breakfast. There was even a light bulb missing from one of the bedside tables.
於 2019 年 2 月住了 1 晚
ash v 於 2019年3月2日回覆
hi brad thank you for taking the time to give us your feedback we are sorry there was a bulb burnt/missing from a bed side lamp - if you had given us the opportunity to fix that issue it would have been resolved and we are also sorry the breakfast was not up to your standards the breakfast we put out has more items then what we are required to provide by our brand requirements we provide 3 type of juices regular and decaf coffee 6 different flavors of tea bags and original English tea instant hot chocolate, instant oatmeal, hard boiled eggs, yogurt, mixed fruit bowls, breads , bagels and 2 types of cream cheeses, English muffins, 2 types of sweet Danish, muffin cakes, 3 types of cereals, honey, peanut butter and a variety of jellies, 3 types of fruits, 2 flavor of waffles to make hot, hot egg patties and sausage links these are among some of the items we offer on our breakfast counter but we once again sorry it was an average breakfast for you we once again thank you for your feedback

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Great customer service, clean rooms, great location.
於 2018 年 12 月住了 2 晚
Ash V 於 2018年12月30日回覆
Thank you for taking the time to give us your feedback We greatly appreciate it And hope to see you again soon

10/10 有夠讚

Jeffrey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
ash v 於 2018年12月24日回覆
thank you sir for taking the time to give us your feedback we greatly appreciate it

10/10 有夠讚

Jeremy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Needed a room at the last minute and these guys came through. Great room, excellent service. Breakfast was good.
於 2018 年 7 月住了 1 晚
ash v 於 2018年8月13日回覆
thank you for your comment greatly appreciated

8/10 不錯哦

darlene

喜歡：整潔度、員工素質和客房舒適度
Nice place to stay when visiting northwest Iowa
My family meets for a reunion in Humboldt. Often the two hotels there are full so we have stayed at the Baymount several times. Best of all it is reasonably priced
於 2018 年 6 月住了 2 晚
ash 於 2018年6月28日回覆
thank you for taking the time to give us your feedback we greatly appreciate it and hope to see you again soon

10/10 有夠讚

Danae

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 1 晚
ash 於 2018年6月5日回覆
thank you

10/10 有夠讚

Richard，Blair Nebraska

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good service.the staff were kind and professional. The lady that works the evening shift does a great job
於 2018 年 5 月住了 4 晚
ash v 於 2018年5月20日回覆
thank you for taking the time to give us your feedback - it is greatly appreciated we hope to see you again whenever you are in the area

8/10 不錯哦

Jose

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service
於 2018 年 3 月住了 1 晚
ash v 於 2018年3月21日回覆
thank you for taking the time to give us your feedback it is greatly appreciated

6/10 一般般

Dana，Iowa

不喜歡：住宿環境和硬體和客房舒適度
Funeral
We needed a motel for one night to accommodate our family for a funeral, so the room I got was a king suite, it was a far cry from a suite. The room was clean but had a stale Oder to it, the room definitely needed to be updated. The couch seem really old and well used, the bed did sleep well. The breakfast area was very small, hard to move around in when multiple people were in their. Someone ran the microwave and all the power tripped off in that area.
於 2018 年 1 月住了 1 晚
Ash V 於 2018年1月8日回覆
Dana Thank you for taking the time to give us your feedback We greatly appreciate all comments We would like to pass on our deepest condolences to the family we will look into the issues that you have mentioned and rectify them where possible Thank You

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Not very nice for $90.
I should have stayed at the Holiday Inn that was right down the street. Baymont lookwd like an old Motel 6. It was dated, the carpet was old and dirty looking. The room was clean, but old looking and not very nice. Thankfully, I didn't have my family with me or I would have left and gone somewhere else.
於 2017 年 11 月住了 1 晚
ash v 於 2017年11月23日回覆
thank you for taking the time to give us your feedback we apologize for not achieving your expectations

4/10 不太好

Concerned ，mpls, mn

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Needs Something!!
The people at the front desk were nice but slow...I think someone was being trained! The facilities are quite dated and not especially clean. It was quite hidden from the Main Street! I wish them a brighter and more prominent sign! The whole place is quite in need of renovation! The people that worked there tried hard with a poor facility to work with!
於 2017 年 11 月住了 1 晚
ash v 於 2017年11月18日回覆
Thank you for taking the time to give us your feedback We greatly appreciate all feedback and hope to learn from it and improve for the future Thank You

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚
thank you for taking the time to give us your feedback greatly appreciated

8/10 不錯哦

Bill

喜歡：整潔度、員工素質和客房舒適度
ok for a one night stay, clean but nothing fancy
The hotel had nice beds. Clean pool. Needs some general maintenance- some cracking plaster around tub in our room and broken window screen. Was quiet and easy to get to.
於 2017 年 7 月住了 1 晚
thank you for taking the time to give us your feedback greatly appreciated

2/10 很糟糕

Rose，Denver

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Stay to visit family
The hotel is definitely showing its age. Carpets in the halls were dirty and had stains. The fitness room was closed the entire 5 days I was there. Breakfast was hit and miss if you wanted something specific. There was a mix up in our check out date and although that was straightened out, our room was not cleaned our last day. Won't ever stay there again. Plus was overcharged and still working on getting that fixed.
於 2017 年 6 月住了 5 晚
dipa b 於 2017年7月17日回覆
Thank You for taking the time to give us your feedback we greatly appreciate it and would like to apologize for the inconvenience caused during your stay

4/10 不太好

Heather

不喜歡：住宿環境和硬體
Not a Baymont
When we got there the room was at least 80° and it took about 4 hours to cool off. Then the lock on the door was broke. You could not use the top latch. The rooms haven't been updated from Super 8 or Comfort Inn who owned it previously. The water pressure was horrible. The eggs were really weird. The biscuits were hard. The room was dusty. On check out day which is 11am at 10:10 the maid came to the door and said she was told that we had checked out already. Then 10:15 my husband who was loading the car had to knock because his key card was deactivated. About 10:30 the maid stopped my husband in the hall to see if we were out yet. Would not stay again or recommend to anyone.
於 2017 年 6 月住了 3 晚
we would like to thank you for taking the time to give us your feedback we would like to apologize for all the issues you have had during your stay and will take your comments and discuss and train our staff accordingly in order to improve our service once again THANK YOU and we hope to learn from our mistakes and improve future guest experience

6/10 一般般

Angela

不喜歡：整潔度、住宿環境和硬體和客房舒適度
thank you angela for taking the time to review us We greatly appreciate

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Good location and okay room
It's a clean easily accessable place to stay. Not overly nice but not gross either :)
thank you for taking the time to give us your feedback greatly appreciated

10/10 有夠讚

Heather，Northeast Indiana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and Quick Services
I am very happy with our 1 night stay. Very clean with quick services. We were greeted with very friendly and helpful hosts. I have a life guard back ground, and I noticed a clean pool area with what seemed to be proper chemical use. Clean hallways, breakfast area, and rooms. Our beds were also comfortable. Great choices for breakfast. Conveniently close to shopping and food.
ash v 於 2017年6月29日回覆
thank you heather for taking the time to give us your feedback we greatly appreciate and thank you for the positive motivational feedback - this does encourage our staff to go above and beyond their normal duties

10/10 有夠讚

Edward

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great value
Relaxing, comfortable and clean rooms. We really enjoyed the heated pool and hot tub.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will never return!
Exit door not usable; ice machine not plugged in; malfunctioning toilet; 2 days out of 4 no maid service; room key failed EVERY time we attempted entrance; breakfast was cold and unappealing; clerk sat right outside front door smoking; room is ill repair with holes in wall, lamp didn't work, shower head dripped black debris, old carpet.

10/10 有夠讚

Danae

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was wonderful stay. The staff was great

8/10 不錯哦

Tom，Central Minnesota

喜歡：整潔度、員工素質和客房舒適度
A pleasant stay
Clean comfortable room, the included breakfast is pretty good, but the eggs were a little weird. The plastic utensils where quite flimsy.

8/10 不錯哦

Kristin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious and comfortable
Great pet friendly hotel. There is a large green space (not fenced) where your dog can run!

4/10 不太好

Roderick

不喜歡：員工素質和住宿環境和硬體
No elevator,nothing said about breakfast or wifi .