供應早餐和午餐

柯林斯堡萬豪飯店的評分

4 out of 5
柯林斯堡萬豪飯店
350 E Horsetooth Rd, Fort Collins, CO

評論

8.8

有夠讚

10 分,有夠讚;1002 則評論中有 581 則" "
8 分,不錯哦;1002 則評論中有 260 則" "
6 分,一般般;1002 則評論中有 85 則" "
4 分,不太好;1002 則評論中有 42 則" "
2 分,很糟糕;1002 則評論中有 34 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

9.0/10

環保程度

評論

4/10 不太好

Chor Fan

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
It’s nice hotel close the plaza.
於 2019 年 10 月住了 2 晚
Kasie 於 2019年10月22日回覆
Thank you for your review.

10/10 有夠讚

Karri

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to everything
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月27日回覆
Dear Karri,Thank you for your feedback! We're glad you found our hotel conveniently located, and we look forward to welcoming you back for another five-star stay at Marriott Hotel Fort Collins!

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
amanda cossey 於 2024年4月16日回覆
Thank you so much for your rating

10/10 有夠讚

connal

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jamie,Rapid City

喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月9日回覆
Dear Jamie,Thank you so much for taking the time to share your thoughts on your recent visit. Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. It was a pleasure having you here, and we hope you return soon.

10/10 有夠讚

Anne-Marie,Aurora

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay at the Marriot. Everyone was very friendly & the room was nicely updated and very clean.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月5日回覆
Dear Anne-Marie,Thank you for choosing Marriott Hotel Fort Collins for your stay! We're thrilled to hear that you had a fantastic experience with us. Our team takes pride in providing friendly service and maintaining clean, updated rooms. We appreciate your kind words and look forward to welcoming you back for another wonderful stay!

10/10 有夠讚

Nanette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place!
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月5日回覆
Dear Nanette,Thank you so much for the five-star review. We're very pleased to hear you had a terrific stay at Marriott Hotel Fort Collins. We hope you'll visit us again!

10/10 有夠讚

linda

於 2024 年 3 月住了 4 晚

10/10 有夠讚

Abraham

於 2024 年 3 月住了 2 晚
Amanda Cossey 於 2024年4月16日回覆
Thank you so much for your rating

10/10 有夠讚

Christa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
amanda cossey 於 2024年4月16日回覆
Thank you so much for your rating

10/10 有夠讚

Joel,Glendale

喜歡:整潔度、員工素質和住宿環境和硬體
Awesome property
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月25日回覆
Dear Joel,It was a pleasure hosting you at Marriott Hotel Fort Collins! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

8/10 不錯哦

Rene

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No carpet in rooms and bathrooms were small
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日回覆
Dear Rene,Thank you for choosing to stay at Marriott Hotel Fort Collins. We regret that your accommodations weren't what you expected. However, based on your positive rating, it sounds like your overall stay was pleasant. We value your thoughtful input and hope to see you again.

10/10 有夠讚

Rachael

於 2024 年 3 月住了 1 晚
amanda cossey 於 2024年4月16日回覆
Thank you so much for your rating

6/10 一般般

Elan

喜歡:員工素質
於 2024 年 3 月住了 1 晚
amanda cossey 於 2024年4月16日回覆
Thank you so much for your rating

10/10 有夠讚

Cory

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was very wonderful and beautiful.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月6日回覆
Dear Cory,We truly appreciate your kind words about your five-star experience with us. At Marriott Hotel Fort Collins, your satisfaction is our top priority, and we can't wait to have the pleasure of serving you again.

10/10 有夠讚

Barbara

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent staff, very clean, quiet and convenient.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月1日回覆
Dear Barbara,We were happy to provide you with clean, quiet accommodations, and we're glad you felt welcome while you were here. The next time you're in town, please come see us again at Marriott Hotel Fort Collins!

10/10 有夠讚

Conan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The young man working the counter on the night of my check in did fantasic checking myself and 3 others in while have kids run around like crazy
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月22日回覆
Dear Conan,Thank you for taking a moment to share your wonderful review. We know the staff at Marriott Hotel Fort Collins makes all the difference, and truly appreciate you highlighting the commitment of our wonderful team. They will be delighted to know you were impressed with their service and we look forward to welcoming you back for another memorable stay.

2/10 很糟糕

Crystal

不喜歡:員工素質
Went down to eat breakfast and was charged $18 per person including my 4 year old. Staff also changes $10 for bottle of water. Completely outrageous for a hotel that’s supposed to have a free complementary breakfast and not located in Jackson, WY. Will definitely find somewhere else to stay next time.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月22日回覆
Dear Crystal,Thank you for reaching out to us. We are sorry to hear that certain aspects of your recent visit did not meet your expectations. We always strive to offer competitive prices for our area while providing great value to our guests. However, we understand that you were not satisfied on this occasion. Your feedback is important to us, and we appreciate you sharing it with us. We hope that you will consider visiting us again in the future, and we wish you safe travels.

10/10 有夠讚

Barbara

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable, clean and accessible.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月22日回覆
Dear Barbara,Thank you for choosing Marriott Hotel Fort Collins, and for taking the time to share your lovely, five-star review. We are delighted you were impressed with our comfortable accommodations and look forward to welcoming you back for another great visit.

10/10 有夠讚

Chelsea

團體旅遊
喜歡:設施服務
Great!
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月20日回覆
Dear Chelsea,Thank you for sharing your short, yet delightful, five-star review. We are thrilled you were impressed with your stay at Marriott Hotel Fort Collins and look forward to welcoming you back again soon.

10/10 有夠讚

Ghandia

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Melissa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous stay!
Very nice hotel. Front dest service was excellent. I beleice i interacted with 3 women and 1 man. They were all welcoming, friendly, courteous and attentive. Refreshing in this day and age. No phones in sight! Wait staff at the bar and coffee shop was wonderful too. Great job all around. I will be sure to make this my go to place in Ft Collins! One "complaint" is i wish thr pool hours were open a bit later, say 11 or midnight.
於 2023 年 12 月住了 6 晚
General Manager 於 2024年1月9日回覆
Dear Melissa,Thank you so much for choosing to stay with us at Marriott Hotel Fort Collins. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. We'll be sure to pass your compliments along to the team! It's great to read we've become your go-to destination in the area. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 一般般

RICHARD

喜歡:整潔度和員工素質
不喜歡:客房舒適度
Came here for the honeymoon left underwhelmed
Check in was smooth, but room felt a bit cramped. Bathroom was small and provided toiletries were sub par. Body wash, shampoo and conditioner didn't smell or feel good at all. Lotion stunk. King size bed wasn't comfortable at all and the room wasn't soundproof at all (we heard everything in the hall). The bar and Vanessa the bartender were amazing. However the 18 per person breakfast buffet was the worst I've ever had. Eggs tasted powered, fruit was over ripe and soggy, biscuits and gravy (my go to) was disgusting (biscuits were dry and gravy tasted like it came from a bag. There was supposed to be French toast but it wasn't there some pancakes that were worse than McDonald's were out and my wife (just got married) couldn't even stab them with fork they were so hard and rubbery. We were down there about 8 am. It was $8+ for a $0.99 bag of chips and a recees candy. Overall I'm highly disappointed because where I should have enjoyed myself at supposedly one of the best hotels in Fort Collins I left exhausted, hungry and disappointed. Don't know if it was because it was New Year's Eve or what. Oh and TV channel selection was awful, no information on room service on the TV or in the rooms.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月9日回覆
Dear Richard,Thank you for your honest feedback on your stay with us. Though we're happy our service was to your satisfaction, we regret that the same cannot be said about our accommodations and amenities. Our team is committed to positive change, so we will reflect and seize all opportunities to improve the guest experience. We would be honored to welcome you back in the future, as we would love to get you more comfortable and leave you with a better lasting impression.

10/10 有夠讚

Debra,Casper

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jamie

喜歡:整潔度
於 2023 年 12 月住了 1 晚

4/10 不太好

sandra

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I was disappointed there was no complimentary water in the room. The customer service after our stay was horrible. The polite staff working. Not friendly at all. The worst part is that a charge was on by credit card that shouldnt be there. when I called the front desk stated it was a bar/grill charge. I informed him that was incorrect due to us not purchasing anything at all from the hotel. I have emailed the manager Brandon twice and left messages twice for the assistant Amanda with no. response. I cant understand why something can be charged that didnt happen and get absolutely no assistance from any staff. At this point I will never stay at this establishment again very poor customer service. And all I expect is the charge to be refunded to me.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月22日回覆
Dear Sandra,Thank you so much for your comments. We're sorry to hear about the experience you've described, as it is not a normal one for us. We never want to leave a matter like this unresolved, so please reach out to us offline once more so that we may better assist you. We wish you all the best and hope to hear from you soon.

8/10 不錯哦

Zack

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great except the fan would not turn off in the room and rattles all night. There also seemed to maybe be a service elevator very near that was noisy and would vibrate the walls when it ran
於 2023 年 12 月住了 5 晚
General Manager 於 2023年12月21日回覆
Dear Zack,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with noise, and we'll look into your comments further. Should you be in the area again, please come back to see us.

10/10 有夠讚

Mary

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

hallidie

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice upgrade to this property is complete. Rooms are nicely done w very comfortable lounger/ chaise lounge. Love the shower w no bathtub rim to step over. Lobby has many nice sitting areas. Morning coffee bar converts to real bar in the evening. We didn’t try the restaurant. Very easy access.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月18日回覆
Dear Hallidie,Thank you so much for choosing to stay with us at Marriott Hotel Fort Collins. Our goal is to provide every guest with comfortable accommodations, so we're thrilled that was the case for you. We're delighted to read you enjoyed our recent renovations! The pleasure was all ours, and we hope to welcome you back in the future.

10/10 有夠讚

Cynthia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Danny

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really appreciated the courtesy of the staff.
於 2023 年 11 月住了 2 晚
General Manager 於 2023年12月6日回覆
Dear Michael,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Should you be in the area again, please come back to see us at Marriott Hotel Fort Collins!

10/10 有夠讚

Emily,Noblesville

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Candice

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Lian Wu

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
friendly staff, close the shopping mall, restaurant.
於 2023 年 12 月住了 2 晚
General Manager 於 2023年12月5日回覆
Dear Lian Wu,Thank you for choosing Marriott Hotel Fort Collins to host your recent stay; it was a pleasure to welcome you. It's wonderful to hear you had a positive experience and that you appreciated the friendly hospitality our team provided and our convenient location close to the mall and area restaurants. We're grateful for your kind comments, and we hope to have the pleasure of your company again soon.

10/10 有夠讚

Julie Ann,Indianapolis

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant staff and service. Nice hotel. Quiet area and yet ve ty convenient for shopping nearby.
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月5日回覆
Dear Julie,Thank you so much for the perfect rating. We are thrilled to see that you experienced some warm hospitality and peaceful accommodations to relax in. Our prime location is just the cherry on top. We look forward to welcoming you back to Marriott Hotel Fort Collins.

10/10 有夠讚

Ryan

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super friendly staff at the front. Went downstairs to see if they had something I could put water in for our pet and they had dog bowls available for us to borrow!
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月29日回覆
Dear Ryan,It was truly a pleasure to welcome you to Marriott Hotel Fort Collins. We're happy to hear you had an enjoyable experience and that you appreciated the friendly hospitality our team provided, as well as the convenience of the dog bowls available. Thank you for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.

10/10 有夠讚

Anneke

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Randy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

David,Ridgway

喜歡:整潔度、員工素質和住宿環境和硬體
Check in was fast, efficient and courteous! Will definitely stay again.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月25日回覆
Dear David,It was such a pleasure having you as our guest! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind words, and we look forward to welcoming you back to our lovely hotel!

10/10 有夠讚

Josh

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ronda

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel
It’s been a pleasurable stay yet again! It’s convenient to many aspects of traveling. Restaurants & shops and central for outdoor activities also.
於 2023 年 10 月住了 5 晚
General Manager 於 2023年11月3日回覆
Dear Ronda,It's always a pleasure to welcome you back to Marriott Hotel Fort Collins, and we are delighted you were impressed once again. Thank you for sharing your lovely five-star review. We look forward to seeing you again soon.

10/10 有夠讚

Mark

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and comfortable. I liked the shower and they had plenty soaps and shampoo. Everything was as it should be.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月29日回覆
Dear Mark,It was a pleasure to host you during your recent visit! Our staff works hard to ensure we meet the needs of our guests. We're glad to hear our clean, comfortable accommodations provided you with the stay you expected. Your review is greatly appreciated, and we hope to get the chance to welcome you back on your next trip to the area!

10/10 有夠讚

katie

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful hotel. My daughter did not like the mattresses, but I thought they were fine. It was so nice to be in a room that was decorated in cool colors instead of just brown and beige.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月26日回覆
Dear Susan,Thank you for choosing Marriott Hotel Fort Collins! We are delighted you enjoyed our hotel's decor and found it beautiful. We understand that mattresses can be a matter of personal preference, and we're disappointed that your daughter did not enjoy it as much as you did. Your valuable feedback helps us to improve continuously, and we hope to have the opportunity to welcome you back soon for another five-star stay!

8/10 不錯哦

Terry

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Christina

喜歡:員工素質
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Thomas

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 5 晚

10/10 有夠讚

Kathryn

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Evelyn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very attentive staff, the rooms are full of helpful items and it is luxurious inside the hotel.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月23日回覆
Dear Evelyn,We always enjoy hearing from our guests. It's great to know that our friendly staff and luxurious rooms impressed you. The next time you're in the area, please come back to see us.