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貝斯特韋斯特基瓦飯店的評分

2.5 out of 5
貝斯特韋斯特基瓦飯店
1638 E Mulberry Street, Fort Collins, CO

評論

8.4

非常好

10 分，有夠讚；1002 則評論中有 458 則" "
8 分，不錯哦；1002 則評論中有 349 則" "
6 分，一般般；1002 則評論中有 120 則" "
4 分，不太好；1002 則評論中有 43 則" "
2 分，很糟糕；1002 則評論中有 32 則" "

8.8/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
值得一住
房間乾淨，服務人員很熱心
於 2019 年 7 月住了 2 晚
Hema Sarda 於 2019年7月10日回覆
Dear guest, Thank you for taking time to post your review for your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver an exceptional experience to our future guests. Thank you once again

10/10 有夠讚

Guozheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很不错的宾馆，值得房价
有冰箱，微波炉，附近有walmart可以买些吃的，在房间里简单做一点。地方算是比较偏，周围是一些汽车修理厂，大仓库，不过有个公交车14路，每个小时1班。宾馆很不错，早餐也很好，冷热均有，足够营养。有个小健身房和桑拿房，室外泳池，但冬季没有享受到。住了两周多，网上买了一些东西，前台帮忙签收很nice，最后有个快递出问题，已经离店才到，打电话让前台帮忙拒签，也都没问题。
於 2017 年 10 月住了 17 晚
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hema Sarda, Manager, Best Western Kiva Inn, Fort Collins, CO

6/10 一般般

Sarah

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
It was convenient. The breakfast was fine. We were charged a $100 deposit that has yet to be refunded. That we were required to pay it at all is irksome, and it has been nearly a week!
於 2024 年 4 月住了 1 晚
Best Western Kiva Inn 於 2024年5月1日回覆
Dear Guest, Thanks for taking time to post your review. By telling us what you liked and how we can improve you are helping us deliver an excellent experience to our future guests. For your information, your deposit has already been released back to your card on 4/27. Kindly contact your bank in case of any issues. Thanks once again. We appreciate your business.

10/10 有夠讚

Suzanne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were pleasantly surprised by the cleanliness of this hotel. We have stayed at various hotels in Fort Collins over the years and this was a day of booking, so we were slightly apprehensive. The hotel was clean and updated and the front desk staff was a very nice young lady. We will definitely stay here again in the future.
於 2024 年 4 月住了 1 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.

8/10 不錯哦

Clyde

喜歡：整潔度、員工素質和住宿環境和硬體
Good location
於 2024 年 4 月住了 2 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.

8/10 不錯哦

Amanda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved our stay. Will stay here again
於 2024 年 3 月住了 1 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins:

6/10 一般般

Stephen

情侶出遊
喜歡：整潔度和員工素質
We got what we paid for and we expected. Nothing special.
於 2024 年 4 月住了 1 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your review. By telling us what you liked and how can improve you are helping us deliver an excellent experience to our future guests. Thanks once again.

10/10 有夠讚

Alton，New Iberia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was close to the main part of town and was a cheap Uber. The facility was clean and quiet.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jorge，Ok

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo bien
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Doug

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice check in
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Ashley

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Michaela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The complimentary breakfast was by far the best I’ve had at any hotel, and the room was clean and smelled fresh when we arrived.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Kiah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Best western kiva inn 於 2024年3月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks

8/10 不錯哦

LaRue

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.

8/10 不錯哦

Ellen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The facility was great, the location not so great. Situated along highway in industrial area.
於 2024 年 3 月住了 3 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.

6/10 一般般

Shanna

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Limited breakfast option's
於 2024 年 2 月住了 1 晚
Best Western Kiva Inn 於 2024年3月2日回覆
Thank you for taking time to post your review. By telling us what you liked and how we can improve, you are helping us deliver an excellent experience to our future guests. Thank you again for your review.

10/10 有夠讚

Nick

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Best Western Kiva Inn 於 2024年4月22日回覆
Thank you for taking time to post your five star review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.

8/10 不錯哦

Bryan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very pleasant. Property was clean. I did not like having to pay a refundable $100.00 to cover any potential purchases during my stay. I checked in late and was leaving first thing in the morning. Otherwise, very nice experience.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Shannon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay!
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Brit

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
A great affordable option close to the interstate and downtown. Clean rooms, comfortable beds, and a solid breakfast. Will book again.
於 2024 年 2 月住了 2 晚
Best Western Kiva Inn 於 2024年2月12日回覆
Dear Guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again

10/10 有夠讚

Rajni

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Clean property. We reached for breakfast 5 minutes before the closing but they refilled all the fruits, yogurt and snacks for us.
於 2024 年 2 月住了 1 晚
Best Western Kiva Inn 於 2024年2月9日回覆
Dear Guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again

10/10 有夠讚

Leland

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Restraunt next door is lights out good
於 2024 年 2 月住了 1 晚
Best Western Kiva Inn 於 2024年2月9日回覆
Dear guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you on your next visit to Fort Collins. Thanks once again.

2/10 很糟糕

amy

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Old outdated rooms that need repaired,paper thin walls. We could hear everything in the room next to us like it was our room. We booked a non smoking room, got put in a smoking room. This place is horrible, ran down and not pleasant at all!
於 2024 年 2 月住了 1 晚
Best Western Kiva Inn 於 2024年2月3日回覆
Thank you for taking time to post your review. While I would like to apologize for any inconvenience to you during your stay, we wish to state that you checked in to the room originally booked by you. We had offered you to move yo non smoking room which was turned down. This property has been a favorite place to stay for many of our guests. Thank you once again for your time.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Best Western Kiva Inn 於 2024年2月3日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thank you once again.

10/10 有夠讚

Jim

於 2024 年 1 月住了 2 晚
Best Western Kiva Inn 於 2024年2月3日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thank you once again.

10/10 有夠讚

Ryan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Best Western Kiva Inn 於 2024年1月17日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

Barbara

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Pet Friendly!
We were traveling to take our sick kitten to CSU Vet school. The pet room we had is perfect - close to the door and partially tiled for a nice place to set up pet stuff.
於 2023 年 12 月住了 1 晚
Best Western Kiva Inn 於 2024年1月17日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

Steven

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel. Great people.
於 2023 年 12 月住了 1 晚
Best Western Kiva Inn 於 2024年1月17日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.

10/10 有夠讚

Paul

於 2023 年 12 月住了 1 晚
Best Western Kiva Inn 於 2024年1月17日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.

6/10 一般般

Rilie

於 2023 年 12 月住了 1 晚
Best Western Kiva Inn 於 2023年12月16日回覆
Thank you for taking time to post your review. By telling us what you liked and how we can improve you are helping us deliver an excellent experience to our future guests. Thank you once again.

6/10 一般般

Robert

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 2 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. By doing so you are helping us make possible improvements in the system to offer an excellent guest experience to our future guests. Thank you once again.

6/10 一般般

Brian

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Ok hotel, not great
於 2023 年 11 月住了 2 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. By doing so you are helping us make possible improvements in the system to offer an excellent guest experience to our future guests. Thank you once again.

10/10 有夠讚

David

Clean
於 2023 年 11 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and Easy
No complaints here. Staff was friendly, bed was comfortable, clean and safe.
於 2023 年 11 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

Gwynavere

於 2023 年 11 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

Bruce Cook

於 2023 年 11 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

BRIDGET

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

8/10 不錯哦

Michael

於 2023 年 10 月住了 2 晚
Best Western Kiva Inn 於 2023年10月22日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.

8/10 不錯哦

Debra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was not worth $360 per night. Outrageously high priced.
於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年10月16日回覆
Thank you for taking time to post your review. By telling us what you liked about your stay and how we can improve you are helping us deliver an excellent experience to our future guests. Thank you once again

2/10 很糟糕

Brendan

於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you taking time to post your review without actually staying at the property. Thank you once again.

10/10 有夠讚

Laura

於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年12月15日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

Mary

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Definitely would stay again!
Very clean! Super friendly staff!!
於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年10月16日回覆
Dear guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you on your next visit to Fort Collins. Thanks once again

10/10 有夠讚

The Boss

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super staff, breakfast on point and allowed my fur baby to be able to stay with us. The surrounding area is a bit so so. Noisy street but quiet down in the evening. Super clean!!
於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年10月22日回覆
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.

8/10 不錯哦

Dan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Upset
I tried to get the room online for late Wednesday early Thursday morning and did it online and it pushed me to a Thursday afternoon check in instead of 1 am Thursday morning. I had to pay for two nights of a room that I only needed once and couldn’t get any help resolving this issue. The hotel couldn’t help and the website wouldn’t help either. I’m going to stop using this app because of this. I’ve had a problem before that was handled smoothly but this one was poorly handled.
於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年10月16日回覆
Dear Guest, Thank you for taking time to post your review. I would like to emphasize here that our check in time starts at 3 pm and in case you checked in at 1 am, you have to pay for that night. We would request you to please follow the check in time and hopefully there should not be any issues. Thank you once again.

10/10 有夠讚

Darlene

於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年10月16日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great.
Very nice, clean, super friendly and helpful staff,, even suggested great restaurant next door.
於 2023 年 10 月住了 1 晚
Best Western Kiva Inn 於 2023年10月16日回覆
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.

8/10 不錯哦

Mary

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Best Western Kiva Inn 於 2023年10月16日回覆
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins

10/10 有夠讚

James

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome
Best Western Kiva Inn 於 2023年10月16日回覆
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again . Thanks once again

10/10 有夠讚

Diane

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Best Western Kiva Inn 於 2023年10月2日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins . Thanks once again

8/10 不錯哦

Diane

寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We liked this hotel. It's clean and well maintained, and the staff are very nice. Good hotel for pets. A very good restaurant right next door. A convenient place to stay when traveling on hwy 25.
於 2023 年 9 月住了 1 晚
Best Western Kiva Inn 於 2023年10月2日回覆
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again