外觀

瑟雷塔尼美憬閣飯店的評分

4 out of 5
瑟雷塔尼美憬閣飯店
Via De' Cerretani 68, Florence, FI

評論

9.0

太棒了

10 分,有夠讚;755 則評論中有 451 則" "
8 分,不錯哦;755 則評論中有 225 則" "
6 分,一般般;755 則評論中有 58 則" "
4 分,不太好;755 則評論中有 15 則" "
2 分,很糟糕;755 則評論中有 6 則" "

9.2/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

8.8/10

住宿環境和硬體

9.8/10

環保程度

評論

10/10 有夠讚

Meichen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Make you feel like at your home
住房櫃檯人員超親切,而打掃房間的女士也非常體貼細心、整個飯店的氣氛非常溫暖和善!就覺得是個安心快樂的休息的家
於 2023 年 6 月住了 6 晚
Esther Enna GM 於 2023年7月11日回覆
Dear Meichen,Thank you so much for your fabulous review! We are pleased to know you had a great stay with us and we really appreciated your positive feedback about our Hotel& Staff. Looking forward to have you back in our Hotel Cerretani, Warm regards, Esther Enna General Manager Hotel Cerretani MGallery Collection

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful room, great location
Beautiful room, great location, friendly English speaking staffs. However, the sofa bed in the “3 person room” is not very comfortable.
於 2019 年 4 月住了 3 晚
Mr. Gianluca Tintori - General Manager 於 2019年4月23日回覆
Dear Guest, It was great to read such a positive feedback like yours and I thank you for that. We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why my team and I were so happy to read your kind words. We all look forward to your next visit. Best regards,

8/10 不錯哦

msc,hong kong

喜歡:整潔度和客房舒適度
好近火車站及聖母百花大教堂,去其他景點亦方便。
房間大及乾淨,床很舒適,軟硬適中。衣櫃很大,廁所很美很光亮!就像一個化妝間一樣,燈非常多及光猛,風筒也很強勁,只是廁所垃圾桶的擺放位置奇怪、花灑水力好像有點不足、淋浴間的水即使關好門也會外流弄濕廁所,不過這個廁所我給滿分,非常好用! 但酒店設備有點言過其實,因為其實沒有24小時送餐服務,想問酒店借多一張椅子也沒有,不過借花樽、衣架及熨斗都有,只是要等很久才送到。酒店有提供拖鞋,但不會每天提供,不過有鞋已經很好!
於 2018 年 6 月住了 3 晚
Mr. Gianluca Tintori - General Manager 於 2018年7月4日回覆
Dear Guest, Your comment is very important for us to improve ourselves and we will keep your remarks in our mind. Overall we hope you could keep a nice memory of your stay in Florence and we hope to have the opportunity to welcome you again in our hotel. We remain at your disposal for any further clarification you might need. Sincerely,

10/10 有夠讚

Ying-Shiuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay experience
飯店在一個很棒的位置,走路到車站、百花大教堂、中央市場都不會太遠。房間很寬敞舒適,整床後放在床上的巧克力是個很大的驚喜!是很用心經營的飯店!推薦給去佛羅倫斯蜜月旅行的朋友們
於 2017 年 6 月住了 2 晚
Mr Gianluca Tintori Resid 於 2017年7月7日回覆
尊敬的 Ying-Shiuan: 感謝惠賜有關入住 Hotel Cerretani Firenze - MGallery by Sofitel 的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信您的反應,將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨,會像前一次一樣愉快。 謹啟 Mr. Gianluca Tintori General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2017年1月5日回覆
Dear Guest, Thank you for choosing our Hotel on your visit to Florence. We hope to see you again on your next visit to Florence. Sincerely, Mr. Gianluca Tintori General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Good breakfast, excellent location , near Dome and train station . Check in counter staff nice and very helpful
Mr Gianluca Tintori Resid 於 2016年1月2日回覆
Dear guest, I am glad to hear that you have enjoyed our central yet quiet location. Thank you for pointing out the lovely breakfast served to you in our restaurant Il Patio. We proud ourselves in offering the freshiest seasonal products on the market. We look forward to welcoming you back. Best regards, Mr Gianluca Tintori Resident Manager

8/10 不錯哦

Shuet Han Marieca,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good Florence hotel
Location is good especially if one is coming by train. walking distance to most everything.
Mr Gianluca Tintori Resid 於 2015年12月19日回覆
Dear Guest Thank you for choosing to stay with us at MGallery Cerretani Firenze for your recent visit to Florence. It was our pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honor to hear from guests who thoroughly enjoyed every aspect of their stay and we will be sure to share your kind comments with the whole team; thank you for enabling us to give credit where it is due. We will all look forward to having the opportunity of welcoming you back soon. Kind regards

10/10 有夠讚

SUT KUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Ray Chung,Hong Kong

不喜歡:整潔度、住宿環境和硬體和客房舒適度
臭味 + 無水
地點很好, 很方便, 酒店大堂地很漂亮, 員工也經常保持微笑. 可能由於接近雜物房,走廊有一種很臭的味道, 最可惡是這種味道有時會進入房間. 其中一天早上更加冇水, 令我們不能洗澡

10/10 有夠讚

Melissa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Maria

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
excellent hotel with very good conditions
於 2024 年 4 月住了 3 晚
Valentina – Front Office 於 2024年4月27日回覆
Dear Maria,Thank you so much for your amazing review. We are glad you had such a nice stay with us. We would like to let you know that your feedback is very important for us to improve our service and assistance to our guests. Please do not hesitate to contact us for a future stay in Florence. Kind regards,

8/10 不錯哦

Louise

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Alessandro 於 2024年4月7日回覆
Dear Ms. Louise,thank you very much for your review!We really hope to have the occasion of welcoming you again in a very next occasion.

10/10 有夠讚

Leah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Valentina - Front Office 於 2024年4月7日回覆
Dear Leah,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

10/10 有夠讚

Martha,North Bergen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful place good location thee staff is very friendly
於 2024 年 3 月住了 2 晚
Sara 於 2024年3月31日回覆
Dear Martha, Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our location and staff. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,

10/10 有夠讚

Neil,San Francisco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a great hotel in a great location. Staff was friendly and helpful and the room was clean, well equipped and very comfortable. I would absolutely stay here again and would highly recommend to anyone considering a trip to Florence.
於 2024 年 3 月住了 9 晚
Valentina - Front Office 於 2024年3月22日回覆
Dear Neil,Thank you so much for your gracious review! We are glad to learn that your stay was enjoyable.We are really happy to read that you enjoyed the central position of the hotel, the Staff and the room.Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence!Kind regards,

10/10 有夠讚

Elena

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Valentina - Front Office 於 2024年3月10日回覆
Dear Elena,Thank you so much for your gracious review! We are glad to learn that your stay was enjoyable.Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence!Kind regards,

10/10 有夠讚

Farzan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Family vacation
Amazing staff Amazing location 2 minutes walk to designer stores , 5 minutes walk to the train station and 2 minutes walk to the city center , and the rooms are very comfortable, every time we are in Florence we’ll make sure that we stay at this hotel .
於 2023 年 12 月住了 3 晚
Alessandro 於 2024年1月9日回覆
Dear Mr. Farzan,thank you very much for your excellent review! We are very happy to know that you had a great stay in our Hotel Cerretani, appreciating especially the location, and the comfort of our rooms.We look forward to your next stay in Florence!

10/10 有夠讚

Farzan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Alessandro 於 2024年1月9日回覆
Dear Mr. Farzan,thank you very much for your excellent review! We are very happy to know that you had a great stay in our Hotel Cerretani, appreciating especially the location, and the comfort of our rooms.We look forward to your next stay in Florence!

10/10 有夠讚

Lanhsin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was really convenient as it was within walking distance of basically every tourist destination. The breakfast was wonderful. Remember to bring an adapter to charge your devices if you’re from outside Europe; the hotel doesn’t have any. Also, there’s no need to take a taxi from the SM Novella train station as it’s only a 10 minute walk to the hotel.
於 2023 年 12 月住了 4 晚
Veronica Broccardi Schelmi 於 2024年1月4日回覆
Dear Lanhsin,Thank you for sharing your experience! We're glad you found our location convenient and enjoyed our wonderful breakfast. We appreciate your feedback and hope to host you again soon!Veronica Broccardi Schelmi, General Manager

8/10 不錯哦

Katie

喜歡:整潔度、員工素質和住宿環境和硬體
Great location and the rooms were nice.
Veronica Broccardi Schelmi 於 2023年12月24日回覆
Dear Guest,Thank you for your positive rating! We appreciate your support and feedback!Veronica Broccardi Schelmi, General Manager

8/10 不錯哦

ROSE

於 2023 年 10 月住了 4 晚
Veronica Broccardi Schelmi 於 2023年12月24日回覆
Dear Guest,Thank you for review, your feedback means a lot to us!Warm RegardsVeronica Broccardi Schelmi, General Manager

6/10 一般般

Darién

於 2023 年 12 月住了 2 晚
Veronica Broccardi Schelmi 於 2023年12月30日回覆
Dear Mr and Mrs. Darién,Thank you for choosing to stay with us. We appreciate your feedback and will use it to improve our services. If there's anything specific we can do to enhance your experience in the future, please let us know. We hope to welcome you back soon.Best regards,Veronica Broccardi Schelmi, General Manager

10/10 有夠讚

Spencer

於 2023 年 11 月住了 2 晚
Veronica Broccardi Schelmi 於 2023年12月24日回覆
Dear Guest,Thank you for your top-rated review! We're delighted you had a fantastic experience with us!Warm Regards,Veronica Broccardi Schelmi, General Manager

10/10 有夠讚

Tricia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were fortunate to stay in the suite that offered 2 separate rooms and 2 bathrooms, which is always a bonus! The room was immaculate and spacious. The location was perfect. Central and in the heart of Florence, walkable to the best restaurants, Duomo, shopping, train station, and leather markets. The free breakfast every morning was top notch offering a huge variety of hot and cold choices. They even had a juicer to make your own! I would highly recommend Cerretani if you are lucky enough to visit Florence. The staff was exceptional!
於 2023 年 11 月住了 7 晚
Sara - Front Desk 於 2023年11月19日回覆
Dear Tricia,We are delighted to hear that your recent stay with us was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Hotel Cerretani – MGallery Collection for your holiday. We look forward to hosting you again soon at our hotel. Kind regards,

10/10 有夠讚

Samir

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Con muy buena ubicación y los cuartos muy convenientes
於 2023 年 11 月住了 1 晚
Alessandro 於 2023年11月15日回覆
Querido Sr. Samir:muchas gracias por su excelente resena!Estamos muy contentos de saber que tuvo unas maravillosas vacaciones en Florencia y en nuestro Hotel Cerretani.En la espera de darle la bienvenida de nuevo le enviamos nuestros mejores saludos.

8/10 不錯哦

Claire

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice central hotel. The staff were on hand for anything needed.
於 2023 年 11 月住了 4 晚
Valentina - Front Office 於 2023年11月11日回覆
Dear Claire,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,

8/10 不錯哦

Carole

喜歡:設施服務
The room was very nice and as expected from the photo on the website. My only complaint would be that the soap dispenser was not properly convenient. It needed to be closer to the sink area.
於 2023 年 10 月住了 4 晚
Valentina - Front Office 於 2023年11月11日回覆
Dear Carole,Thank you for taking time to share your positive experience following your recent stay at our hotel. We are glad to hear that your experience exceeded expectations.However, we have noted your feedback about the dispenser soap and We sincerely apologize.We look forward to hosting you again soon at our hotel for your next stay in Florence.Kind regards,

10/10 有夠讚

Annette

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved this Hotel. Great location to the center of Florence and not far from the train station. Amazing breakfast and servers. The rooms were very comfortable and the front desk employees were very helpful. I would definitely stay here again and recommend to anyone visiting Florence!
於 2023 年 9 月住了 4 晚
Valentina - Front Office 於 2023年10月20日回覆
Dear Annette, Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,

10/10 有夠讚

ALBERT

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was fantastic! Alessandro, Stefania, Alberto & Chiara. Thanks!
於 2023 年 9 月住了 14 晚
Sara - Front Desk 於 2023年10月17日回覆
Dear Albert,Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,

10/10 有夠讚

Terri S.

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Veronica Broccardi Schelmi 於 2023年10月12日回覆
Dear Terri,Thank you for your positive review of our top-rated hotel. We're delighted you enjoyed your stay, and we look forward to welcoming you back soon.Veronica Broccardi Schelmi - General Manager

10/10 有夠讚

Tomislav

於 2023 年 10 月住了 1 晚
Sara - Front Desk 於 2023年10月29日回覆
Dear Tomislav, Thank you for sharing your lovely feedback following your recent stay at Hotel Cerretani-MGallery Collection. We are delighted to read that you had a wonderful experience with us. Thank you for your time and we are looking forward to your next visit to Florence!Best regards,

8/10 不錯哦

Francis

於 2023 年 9 月住了 4 晚
Valentina - Front Office 於 2023年10月20日回覆
Dear Francis, Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,

10/10 有夠讚

Arlene

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were amazing.
於 2023 年 9 月住了 2 晚
Veronica Broccardi Schelmi 於 2023年9月27日回覆
Dear ArleneThank you for your wonderful 10/10 rating! We greatly appreciate your positive feedback, especially regarding our friendly staff. We're committed to providing exceptional service, and your kind words motivate us even more. We can't wait to host you again soon.Warm regards,Veronica Broccardi SchelmiGeneral Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Veronica Broccardi Schelmi 於 2023年9月27日回覆
Dear Guest,Thank you so much for your perfect rating! We're thrilled to hear you had such an outstanding experience at our hotel. We look forward to welcoming you back on your next visit.Warm regards,Veronica Broccardi SchelmiGeneral Manager

10/10 有夠讚

Olivia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel just round the corner from the Duomo and main square. Clean and spacious. All facilities in great condition. Friendly and welcoming staff. I'd certainly recommend this hotel to friends and family.
於 2023 年 9 月住了 3 晚
Paolo De Gregorio - Front Office Manager 於 2023年9月20日回覆
Dear Mrs. Olivia,thank you so much for your kind review on Expedia. We are delighted to hear that you had a wonderful experience with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future

10/10 有夠讚

Ibonne

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The room was easy access and air conditioning was amazing.
於 2023 年 9 月住了 3 晚
Alessandro 於 2023年9月14日回覆
Dear Ms. Ibonne,thank you very much for your excellent review!We are very glad to know that you had an excellent stay in our Hotel Cerretani and we hope to welcoming you again in a very next occasion.

10/10 有夠讚

Diana

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is perfect. Very close to landmarks and restaurants. Very safe neighborhood.
於 2023 年 8 月住了 4 晚
Valentina - Front Office 於 2023年9月10日回覆
Dear Diana, Thank you for sharing your lovely feedback following your recent stay at Hotel Cerretani-MGallery Collection. We are delighted to read that you had a wonderful experience with us. Thank you for your time and we are looking forward to your next visit to Florence!Best regards,

8/10 不錯哦

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
Close to everything, not a fan of the Breakfast. Overall was good.
於 2023 年 9 月住了 2 晚
Valentina - Front Office 於 2023年9月10日回覆
Dear Robert, Thank you for sharing your lovely feedback following your recent stay at Hotel Cerretani-MGallery Collection. We are delighted to read that you had a wonderful experience with us. Thank you for your time and we are looking forward to your next visit to Florence!Best regards,

10/10 有夠讚

Rafael

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gran opción de hospedaje
Desde la llegada el personal del hotel fue muy amable, la ubicación espectacular, el desayuno bastante bueno para ser incluido y buffet… nos hicieron sentir cómo en casa desde nuestra llegada. Nos hicieron 2 veces el cuarto al día, la segunda para cerrar cortinas y acomodar la cama, las bebidas en el frigobar incluidas, lo recomiendo ampliamente. Por cierto… mi habitación bastante amplia.
於 2023 年 8 月住了 5 晚
Valentina - Front Office 於 2023年9月10日回覆
Dear Rafael, Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,

10/10 有夠讚

Sally

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We had a wonderful stay. The staff were very friendly and helpful and the breakfast was excellent.
於 2023 年 8 月住了 2 晚
Sara - Front Desk 於 2023年8月25日回覆
Dear Sally, Thank you for sharing your lovely feedback following your recent stay at Hotel Cerretani-MGallery Collection. We are delighted to read that you had a wonderful experience with us. Thank you for your time and we are looking forward to your next visit to Florence!Best regards,

10/10 有夠讚

Amir

於 2023 年 8 月住了 4 晚
Valentina - Front Office 於 2023年9月10日回覆
Dear Amir, Thank you for sharing your lovely feedback following your recent stay at Hotel Cerretani-MGallery Collection. We are delighted to read that you had a wonderful experience with us. Thank you for your time and we are looking forward to your next visit to Florence!Best regards,

10/10 有夠讚

Alejandra

於 2023 年 8 月住了 1 晚
Sara - Front Desk 於 2023年8月25日回覆
Dear Alejandra, Thank you for sharing your lovely feedback following your recent stay at Hotel Cerretani-MGallery Collection. We are delighted to read that you had a wonderful experience with us. Thank you for your time and we are looking forward to your next visit to Florence!Best regards,

10/10 有夠讚

GOHAR

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved everything about this property
於 2023 年 8 月住了 5 晚
Esther Enna GM 於 2023年8月9日回覆
Dear Gohar, We are pleased to know you had a great stay with us and we really appreciated your positive feedback about our Hotel& Services.Looking forward to have you back in our Hotel Cerretani,Arrivederci,Esther EnnaGeneral ManagerHotel CerretaniMGallery Collection

10/10 有夠讚

Jeanine

團體旅遊
喜歡:設施服務
Fabulous hotel! Would definitely stay again and recommend! Great location, comfortable rooms that are well decorated and furnished. Lovely hotel!!
於 2023 年 8 月住了 1 晚
Esther Enna GM 於 2023年8月9日回覆
Dear Jeanine,We are pleased to know you had a great stay with us and we really appreciated your positive feedback about our Hotel& Services.Looking forward to have you back in our Hotel Cerretani,Arrivederci,Esther EnnaGeneral ManagerHotel CerretaniMGallery Collection

10/10 有夠讚

Majid

喜歡:整潔度、員工素質和住宿環境和硬體
We had chosen a room with a queen bed. The room and bathroom were great. The room was very clean and was cleaned daily. The hotel environment was peaceful. Breakfast and its variety was good. Be sure to eat the cakes.:-)
於 2023 年 7 月住了 2 晚
Alessandro 於 2023年7月16日回覆
Dear Mr. Majid,thank you very much for your excellent review!We are very to know that you appreciate our Hotel Cerretani, especially for the cleanness of the room.Looking forward to welcoming you again, we send you our best regards.

10/10 有夠讚

Rupert

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Front desk Staph Stephania, and concierge were outstanding in their hospitality and knowledge of the local area; very welcoming and easy to interact with. The hotel; rooms and breakfast area are tastefully decorated. Elegant and classy! We would definitely come back to this hotel and recommend it to friends and family.
於 2023 年 7 月住了 2 晚
Esther Enna GM 於 2023年7月11日回覆
Dear Rupert, Many thanks for your amazing review dedicated to our Hotel Cerretani Mgallery Collection.We are pleased to know you have enjoyed your stay with us and to received a review full of details and important information for all our travelers! Do not hesitate to reach us directly for a return in Florence! Sincerely,Esther Enna General Manager Hotel Cerretani Mgallery Collection

10/10 有夠讚

Javier

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful property close to Duomo and very nice and attentive staff! Amenities are amazing, room very spacious and nice.
於 2023 年 6 月住了 4 晚
Esther Enna GM 於 2023年7月11日回覆
Dear Javier, Many thanks for your amazing review!We are extremely happy to read that we were able to fulfill your expectations and we are so proud that you highly recommend our Hotel Cerretani!We hope to have the pleasure to welcoming you back soon.Wishing you all the best,Arrivederci,Esther Enna General Manager MGallery Collection

10/10 有夠讚

Kyungwoo

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚
Esther Enna GM 於 2023年7月11日回覆
Dear Kyungwoo, Many thanks for your amazing review!We hope to have the pleasure to welcoming you back soon.Wishing you all the best,Arrivederci,Esther Enna General Manager MGallery Collection

10/10 有夠讚

John Czerwein

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Must stay!!
This hotel was fantastic! Amazing location, the customer service impeccable and kind, professional and the hotel was beautiful, clean, new. The suite with the king bed and fold out couch made for a perfect room for our family! We are already planning to stay here again!
於 2023 年 6 月住了 1 晚
Esther Enna GM 於 2023年7月11日回覆
Dear John, Many thanks for such an amazing review!We are pleased to know you had a great stay with us and we really appreciated your positive feedback about our Hotel& Staff.Looking forward to have you back in our Hotel Cerretani,Arrivederci,Esther EnnaGeneral ManagerHotel CerretaniMGallery Collection

10/10 有夠讚

Christian

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent central location, modern rooms, great breakfast. Would definitely stay there again
於 2023 年 6 月住了 2 晚
Esther Enna GM 於 2023年7月11日回覆
Dear Christina, Thank you so much for your great review! We are pleased to know your experience was up to your expectation.Looking forward to have you back with us, All the best, Esther Enna General Manager Hotel Cerretani Mgallery Collection